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Resorts World Birmingham
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  • Chef De Partie - 40 hours per week  

    - Birmingham
    • Previous experience in a similar role is required• Be able to work i... Read More
    • Previous experience in a similar role is required
    • Be able to work in a pressured environment
    • Work well in a team with good communication skills
    • Be creative but also need to be able to follow recipes
    • Understanding of various cooking methods, ingredients, equipment and
    procedures.
    • Accuracy and speed in handling emergency situations and providing solutions.
    • Familiar with industry’s best practices Online Discount portalA range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.Life CoverNumerous discounts across Resorts World Birmingham and the NEC CampusDiscounts across the wider Genting UK brandDiscounted on-site gym membershipDiscounted bus and rail passes with National ExpressPensionUniform providedEmployee Assistance ProgrammeFree on-site parkingStaff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.*subject to eligibility Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. Read Less
  • Experienced Poker Dealer  

    - Edinburgh
    JOB DESCRIPTION Are you an experienced Poker Dealer looking for a new... Read More
    JOB DESCRIPTION Are you an experienced Poker Dealer looking for a new opportunity? Have you got exceptional Customer Service skills? We have a vacancy for an experienced Poker Dealer to join our fantastic team. You will be competent in dealing all games of equal chance within the Card Room, ensuring full compliance with Company procedures and all relevant legislation whilst providing excellent Customer Service.   Key skills and responsibilities include: Dealing poker games within the Casino, ensuring security is to the highest standard possible. Ensure that game commentary is clear and Company procedures are adhered to. Expalining the rules of the games to Customers, as well as other Club facilities. Excellent Customer Service skills. Acknowledgement and understanding of Customer needs. An efficient team player. Personal Function License (PFL) required. WHAT WE OFFER As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits Private GP helpline. Discount portal for popular retailers, restaurants, leisure and more. Pension scheme. Life assurance. Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue. 20% discounted gym membership. Mental health support. Family-friendly and wellbeing policies. Flexible benefits* " designed for employees to choose the best package for their personal needs. Health Cash Plan (level 1 is company funded). Critical illness cover. Dental insurance. Travel insurance. Health Screening. Rewards, recognition, development, and events Career development opportunities. Genting Academy " online learning portal. Long service awards. Staff social fund. Annual company Christmas present. A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament. Tips *Subject to eligibility. *Subject to eligibility. OUR BUSINESS Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. Read Less
  • Cashier  

    - Kingswinford
    JOB DESCRIPTION Are you an experienced casino cashier? Are you looking... Read More
    JOB DESCRIPTION Are you an experienced casino cashier? Are you looking for a new opportunity within a fun and exciting business? We have a vacancy for a casino cashier to join our team. You will be responsible for handling money in our casino. Providing great customer service whilst ensuring accuracy and efficiency. Key skills and responsibilities include: Provide great customer service. Proficient in finding resolutions. The ability to work alone in a fast-paced environment. Organised and efficient. Accurate with the highest attention to detail. DBS checked. Personal functional license (PFL) holder preferred. Being flexible and able to work a variety of shifts including night shifts and weekends. In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits, read more details below. WHAT WE OFFER As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits Private GP helpline. Discount portal for popular retailers, restaurants, leisure and more. Pension scheme. Life assurance. Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue. 20% discounted gym membership. Mental health support. Family-friendly and wellbeing policies. Flexible benefits* " designed for employees to choose the best package for their personal needs. Health Cash Plan (level 1 is company funded). Critical illness cover. Dental insurance. Travel insurance. Health Screening. Rewards, recognition, development, and events Career development opportunities. Genting Academy " online learning portal. Long service awards. Staff social fund. Annual company Christmas present. A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament. *Subject to eligibility. OUR BUSINESS Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. Read Less
  • Hospitality Team Member  

    - Kingswinford
    JOB DESCRIPTION Are you a bubbly personality with a passion for custom... Read More
    JOB DESCRIPTION Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry? We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations. Key skills and responsibilities include: Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations. Being an effective team player who contributes to business improvement. Till operation and cash handling. Prepare and serve food and drinks ensuring a high standard of presentation. Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly. Being flexible and able to work a variety of shifts including night shifts and weekends. In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits �" read more details below. WHAT WE OFFER As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits Private GP helpline. Discount portal for popular retailers, restaurants, leisure and more. Pension scheme. Life assurance. Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue. 20% discounted gym membership. Mental health support. Family-friendly and wellbeing policies. Flexible benefits* " designed for employees to choose the best package for their personal needs. Health Cash Plan (level 1 is company funded). Critical illness cover. Dental insurance. Travel insurance. Health Screening. Rewards, recognition, development, and events Career development opportunities. Genting Academy " online learning portal. Long service awards. Staff social fund. Annual company Christmas present. A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament. *Subject to eligibility. OUR BUSINESS Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. Read Less
  • Slots Host  

    - Liverpool
    JOB DESCRIPTION Are you passionate about delivering exceptional custom... Read More
    JOB DESCRIPTION Are you passionate about delivering exceptional customer service? Would you like to work in a fun, vibrant industry? We have a vacancy for a slots host to join our team, previous gaming experience is not essential. You will be responsible for ensuring our customers receive the highest standard of customer service and be on hand to offer support to ensure they have a great experience on our slot machines and electronic gaming areas. You will need to be flexible and able to work a variety of shifts across the week. Key skills and responsibilities include: Ability to deliver excellence in customer service at all times. Constantly looking for new customers whilst offering a warm and friendly welcome. Oversee the slots and electronic gaming (ETG) areas offering assistance. Identify any food and beverage requirements using a proactive approach where appropriate. An understanding of the slots and the electronic gaming offer is preferable. Communicate any relevant promotional activity or events to customers. Share customer feedback with the general manager. Being flexible and able to work a variety of shifts including night shifts and weekends. In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits �" read more details below. WHAT WE OFFER As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits Private GP helpline. Discount portal for popular retailers, restaurants, leisure and more. Pension scheme. Life assurance. Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue. 20% discounted gym membership. Mental health support. Family-friendly and wellbeing policies. Flexible benefits* " designed for employees to choose the best package for their personal needs. Health Cash Plan (level 1 is company funded). Critical illness cover. Dental insurance. Travel insurance. Health Screening. Rewards, recognition, development, and events Career development opportunities. Genting Academy " online learning portal. Long service awards. Staff social fund. Annual company Christmas present. A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament. Tips *Subject to eligibility. OUR BUSINESS Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. Read Less
  • Part Time Experienced Croupier  

    - Kingswinford
    JOB DESCRIPTION Are you a skilled croupier searching for your next mis... Read More
    JOB DESCRIPTION Are you a skilled croupier searching for your next mission? Are you experienced in dealing blackjack, roulette or 3 Card / Ultimate poker? A fantastic opportunity has arisen for an Part Time experienced croupier to join our team. You will be dealing the games within our casino, ensuring accuracy and the highest levels of customer service. This will be a 3 shift a week position covering Thursday to Saturday or Friday to Sunday 7-3am or 8-4am Key skills and responsibilities include: Friendly, yet professional with excellent customer service skills. Quick mathematical ability enabling accurate bet calculation. Knowledge of casino games and their rules. Strong communication skills. Ensuring the security of the game, cash and assets are maintained. Provide an enjoyable, memorable gaming experience for customers. Personal Functional License (PFL) required. Being flexible and able to work a variety of shifts including night shifts and weekends. In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits �" read more details below. New: What we are looking for (extension) Please note applicants must be over the age of 18 and have the right to work in the UK. WHAT WE OFFER As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits Private GP helpline. Discount portal for popular retailers, restaurants, leisure and more. Pension scheme. Life assurance. Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue. 20% discounted gym membership. Mental health support. Family-friendly and wellbeing policies. Flexible benefits* " designed for employees to choose the best package for their personal needs. Health Cash Plan (level 1 is company funded). Critical illness cover. Dental insurance. Travel insurance. Health Screening. Rewards, recognition, development, and events Career development opportunities. Genting Academy " online learning portal. Long service awards. Staff social fund. Annual company Christmas present. A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament. Tips *Subject to eligibility. OUR BUSINESS Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. Read Less

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