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Residential Management Group RMG
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  • AI Analyst  

    - Northwich
    We have an exciting opportunity for an AI Analyst to join our IT and T... Read More
    We have an exciting opportunity for an AI Analyst to join our IT and Transformation function within PFP Commercial. This is a fantastic opportunity for someone who is passionate about technology, innovation and AI. Working closely with the AI Transformation Lead, you'll help identify, develop and deliver AI-powered solutions, including Microsoft Copilot technologies, that improve efficiency, user experience and business outcomes across Places for People. Where will I be working? Based out of our Northwich office (CW9 7LN) – we will be able to offer Hybrid working with 3 days a week in the office What will my responsibilities be? As an AI Analyst, you'll support the development of our AI roadmap by researching opportunities, analysing business needs and helping to build and implement AI and automation solutions. You'll work with stakeholders across the business to gather requirements, create user stories and acceptance criteria, and translate ideas into practical workflows, automations and AI-enabled tools. You'll also support backlog management, solution delivery, testing and continuous improvement activities. In addition, you'll help ensure solutions align with governance, data privacy and responsible AI principles, while producing documentation, progress updates and insights to support delivery and decision-making. What are we looking for? We're looking for someone with experience in a business, product or data analyst role, ideally within a technology, software or transformation environment. You'll be confident gathering requirements, documenting processes and translating business needs into workable solutions. Strong communication, stakeholder management and organisational skills are essential, along with the ability to manage multiple priorities and work effectively with both technical and non-technical colleagues. Essential Criteria: Experience in an analyst role within a technology, software or transformation environment Strong requirements gathering and documentation skills, including user stories and process mapping The ability to translate business needs into AI or automation solutions Knowledge of Agile or Scrum delivery methodologies Excellent communication and stakeholder management skills Strong organisational skills and attention to detail Experience with tools such as Jira, Confluence or similar Preferred experience Experience or exposure to Microsoft Copilot or other AI technologies An understanding of AI concepts and how they can be applied within business systems Awareness of APIs, Azure, AWS or low-code platforms Understanding of data governance, GDPR and responsible AI principles What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!  What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.     If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.  We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.  By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities     Read Less
  • Client Support Administrator  

    - Northwich
    Are you highly organised, detail-oriented, and passionate about delive... Read More
    Are you highly organised, detail-oriented, and passionate about delivering excellent service? We're looking for a Client Support Administrator to join our busy administration team, providing essential support to both internal and external areas of the business. Where will I be working? Working at our offices in Northwich, CW9 7LN What are the working hours? 37.5 hours per week Monday to Friday What you'll be doing: Processing Refunds: Accurately handle service charge and overpayment refunds, ensuring compliance with internal controls and deadlines. Investigating Payments: Locate and reconcile missing payments, working closely with finance teams and external stakeholders to resolve discrepancies. Managing Requests: Respond to Major Works/Section 20 requests from property managers, ensuring all documentation is complete and responses are timely. Venue Booking: Coordinate and book venues for AGMs, EGMs, and resident meetings, ensuring all logistical needs are met. Mass Communication: Prepare and send mail merges to occupiers and owners, ensuring accuracy and compliance with communication standards. Keys & Fobs Management: Issue, receive, and track keys across the North region, maintaining up-to-date records for security and accountability. Customer Service: Deliver clear, timely communication to customers, taking ownership of interactions and going the extra mile to resolve issues. Over 60's Call System: Manage and monitor our over 60's call system, ensuring all emergency contact details are current for Appello's call system. What we're looking for: Essential: Strong administrator with experience in an office-based administration function Demonstrate experience in handing customer queries in multi-channel function. Excellent written and verbal communication skills Proficiency in Microsoft Office (especially Excel and Word for mail merges) Effective time management and organisational skills What does RMG have to offer you? 27 days holiday plus all Bank Holidays Option to buy/sell up to 5 days annual leave each holiday year Life Assurance Cover Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days)   Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!  What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.     If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.  We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.  By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities     Read Less
  • Are you creative, organised and passionate about making a difference? ... Read More
    Are you creative, organised and passionate about making a difference?  RMG is looking for a Community & Colleague Engagement Apprentice to support our colleague engagement, wellbeing, community impact and early careers activity. This is a fantastic opportunity for someone looking to start their career in a role that combines social value, communications, community engagement and people-focused initiatives.    This apprenticeship will give you the chance to learn new skills, gain hands on experience and be part of meaningful work that helps colleagues feel informed, connected and proud to be part of RMG. You'll be supported by experienced colleagues along the way, while building confidence in areas such as internal communications, volunteering, community partnerships, colleague engagement and social value activity.    If you're looking for a role where you can develop your career, bring fresh ideas and see the positive impact of your work, this could be the perfect opportunity for you.  More about your role  As our Community & Colleague Engagement Apprentice, you'll support the delivery of colleague engagement, wellbeing, volunteering, fundraising and early careers activity across RMG. Working closely with the Engagement Manager, you'll help create positive experiences for colleagues while supporting programmes that make a meaningful difference in our communities.  This is a varied apprenticeship where no two days are the same. You'll support communications and engagement campaigns, coordinate volunteering and community activity, assist with careers and employability initiatives, create content for colleague communications and help measure the impact of our work.  What you'll be doing  You'll support the planning and delivery of colleague engagement activities, including focus groups, colleague updates, surveys and internal campaigns.  Using tools such as Canva, you'll help create engaging internal communications, including content for digital screens and internal publications, including magazine content for onsite teams.  A key part of the role will be supporting our volunteering programme, helping to source and promote opportunities, track participation and coordinate activity with charity partners.  Assisting with wellbeing, fundraising and social value initiatives that encourage colleague participation and make a positive impact.  Helping build relationships with community partners, schools and colleges to support outreach, work experience, careers fairs and early careers engagement.  You'll assist with the organisation of internal events, supporting with logistics, communications and on-the-day delivery.  Alongside this, you'll support the gathering and reporting of engagement and social value data, helping us measure the impact of our work and identify opportunities to keep improving.  Why choose an apprenticeship with RMG?  An apprenticeship with RMG gives you the opportunity to earn while you learn, develop practical workplace skills and gain real experience in a supportive environment.  You'll be part of a team where your ideas matter, your development is taken seriously and your work will contribute to something meaningful. This is a brilliant opportunity to build a strong foundation for your future career while gaining exposure to different areas of colleague engagement, communication, events and community impact.  You'll develop confidence, build professional relationships and gain valuable experience that can support a long-term career within engagement, communications, HR, social value, community investment or wider business support.  What we're looking for  We're looking for someone who is enthusiastic, organised and keen to learn.  You'll have strong written and verbal communication skills, with the confidence to engage with a range of people. You'll be creative, proactive and able to manage a few different priorities at once.  You'll also have basic IT skills, including Microsoft Office, and be willing to learn new systems and tools. Confidence engaging with external stakeholders such as schools, charities or community groups would also be beneficial.  It would be great if you have experience supporting events or projects, an interest in colleague engagement, community impact or early careers, and some experience using tools like Canva, Teams, Viva Engage or Outlook, although full support and guidance will be provided.  Most importantly, we're looking for someone with a positive attitude, curiosity and a genuine interest in making a difference.  What does RMG have offer you?  You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:  27 days holiday plus all Bank Holidays   Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services  Sponsorship for study and professional qualifications (up to 4 study days)  Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)  As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!   What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.     If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.  We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.  By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities     Read Less
  • Property Manager  

    - Edinburgh
    Residential Management Group (RMG), a market leading Property Manageme... Read More
    Residential Management Group (RMG), a market leading Property Management Company is looking for a Property Manager, experienced within the Property management sector and a passion for deliver outstanding customer service to our clients This is a great career opportunity to join a large, organically growing, market leading managing agent. You'll be working alongside an experienced and supportive team of property management professionals, led by a highly experienced senior management team. We also have superb systems, robust processes, and specialist back-office support teams, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none. Where will you be located? You'll be based conveniently to cover your portfolio across Edinburgh and the Lothians. This will be a blend of home working, office visits and on‑site attendance across your portfolio. What are some of the tasks you will be doing? Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Property Factors code of conduct, the governance around property management and your experience of managing complex developments whilst providing outstanding customer service. You will be managing a residential property portfolio consisting of residential blocks and new estates, being the main point of contact for property owners for any issues relating to their development ie repairs, cleaning, gardening, invoice queries etc Completing and documenting regular development inspections Managing service contracts and resolving any issues that may arise, instructing maintenance requests and ensuring works are completed satisfactorily. Attending resident meetings Resolution of complaints within the SLA timescales Responding to all owner communication within SLA timescales Approving of contractors invoices Resolving any owner invoice queries   What are we looking for? Factor / Property Manager experience ATPI/AIRPM qualification (preferred, or a willingness to study) Excellent organisational skills with a proactive approach. Strong communication skills with the ability to build and maintain relationships with all internal and external clients Strong customer service skills. Professional outlook A full UK driving licence and car What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!  What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.     If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.  We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.  By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities     Read Less
  • Customer Service Apprentice  

    - Northwich
    Looking to start your career with a supportive employer that will inve... Read More
    Looking to start your career with a supportive employer that will invest in your future?  Through our PfP Thrive Academy, we're offering an exciting opportunity to join RMG as an Apprentice Customer Service Advisor, gaining valuable workplace experience, professional skills and industry-recognised learning whilst earning a salary.  From day one, you'll become part of a friendly and supportive team, helping customers, building confidence and developing skills that can open doors to a long-term career within RMG and the wider Places for People Group.   For many colleagues, customer service is just the beginning. Through our structured development pathways, you'll have the opportunity to explore future careers across areas such as Property Management, Health & Safety, IT, Data, Business Support, Finance and Leadership as you grow your skills and experience.    Why Choose This Apprenticeship?  Earn while you learn  Gain hands-on customer service experience from day one  Receive structured learning through the PfP Thrive Academy  Be supported by dedicated coaches, managers and colleagues  Develop skills that are recognised across the industry  Access genuine career progression opportunities within a national organisation  Join a business that invests in your development and future success  More About the Role  As a Customer Service Advisor Apprentice, you'll be the voice of RMG, helping customers with a variety of enquiries relating to their properties and accounts. You'll communicate with customers through phone, email, WhatsApp and online chat, providing excellent service and helping to find solutions that meet their needs.   You'll also gain experience using industry-leading systems, working with colleagues across the business and developing valuable skills that will support your future career.   No two days are the same, making this a fantastic opportunity to learn, grow and build confidence in a busy customer-focused environment.  What We're Looking For  We're not looking for years of experience – we're looking for potential.  If you're someone who:  Enjoys helping people  Has a positive attitude  Communicates well with others  Is keen to learn and develop  Takes pride in doing a good job  Can work well as part of a team  Working Hours  Our Customer Service Centre operates 24/7 to support our customers. You'll work a rotating shift pattern including:  8am – 4pm  9am – 5pm  10am – 6pm  12pm – 8pm  You'll work one weekend in every four weeks and receive days off in lieu.   What's in it for You?  27 days holiday plus Bank Holidays  Free onsite parking  Potential bonus opportunities  Healthcare Cashback Plan  Employee discounts and savings schemes  Cycle to Work scheme  Ongoing learning and development  Reward and recognition programmes  Excellent opportunities for career progression  A comprehensive induction and training programme to help you succeed from day one   Your Future Starts Here  At RMG, we believe in helping people reach their full potential. This apprenticeship is more than just a job – it's an opportunity to gain qualifications, build confidence, develop lifelong skills and start a rewarding career with one of the UK's leading property management organisations.  Applications are now open for our September 2026 intake through the PfP Thrive Academy.  Ready to take the first step in your career? We'd love to hear from you.   What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.     If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.  We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.  By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities     Read Less
  • Estate Operative  

    - Colindale
    Job Purpose:The Estate Operative Department is responsible for waste m... Read More
    Job Purpose:
    The Estate Operative Department is responsible for waste management and cleanliness of the development. This includes carpark maintenance and upkeep of communal areas to ensure Beaufort Park (London NW9) remains a pleasant and high-standard place to live for all residents. Rota: Sunday to Thursday (Friday and Saturday off) - 35 hours per week 8 AM – 4 PM Main Duties: Resolve problems and adhere to health and safety guidelines, SOPs, and Risk Assessments. Work collaboratively with other contractors or maintenance workers. Be resourceful, self-motivated, and flexible. Physically strong and capable of working with machinery or moving heavy equipment. Work individually as well as part of a team. Good communication skills. General knowledge of machinery, Bin Tug, Compactor, Bailer, Sweepers, and other items used in waste collection and maintenance cleaning. Specific Duties: Move metal/plastic bins on and off trailers. Clear or clean general areas as directed by Supervisor/Management. Disassemble, move, and shift furniture or equipment. Empty residential bulk waste. Drive Tug (if in possession of a full driving license) and inform the Development Manager if you have a full license. Wash down carparks and clear away cobwebs and litter as directed. Jet wash hard surfaces, carparks, main footpaths, and podiums. Work in the compactor room on the bailer and compactor. Remove rubbish by litter picking, emptying communal bins, and wiping down surfaces. Sweep out block bin rooms daily and ensure the area is clean and tidy. Wash down block bin rooms once a week to maintain high standards. Unblock bin chutes as directed. Maintain property exterior throughout different seasons, including using rock salt for icy or snowy conditions. Essential Requirements: Previous experience in estates/cleaning/caretaker role A full UK drivers license and access to own vehicle What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! About Us Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work.   What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.     If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.  We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.  By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities     Read Less
  • Assistant Property Manager  

    - Hoddesdon
    Residential Management Group (RMG), a market‑leading Property Manageme... Read More
    Residential Management Group (RMG), a market‑leading Property Management Company, is looking for a Assistant Property Manager to support the delivery of an excellent property management service across a residential portfolio. In this varied role, you'll provide key administrative and coordination support to our wider regional teams, helping to ensure our customers receive a consistently high standard of service.  Where will I be working?  Yoo will be based at our head office in Hoddesdon (EN11 0DR)   More about your role  Your day‑to‑day will be busy and varied, and will include:  Client care and liaison, ensuring calls and emails are handled professionally and efficiently, and queries are resolved wherever possible.  Supporting coordination between accounts and property services teams to help deliver service commitments.  Working in line with industry standards and expectations, including the RICS Code of Conduct, TPI guidance.  Assisting with record keeping, ensuring accuracy and maintenance of client and company records.  Supporting Health & Safety administration: reviewing and actioning hazard reports, completing hazard actions, and escalating concerns where needed.  Helping with core operational tasks such as site take‑ons (preparing transition checklists), key issuance, urgent purchase orders, regional reporting, and other ad‑hoc projects as agreed.  Promoting a strong service culture by working to agreed SLAs, sending holding responses when needed, and identifying opportunities to improve customer service.  What we're looking for  We're looking for someone who is proactive, organised and confident communicating with a range of stakeholders. You'll take pride in delivering a high‑quality service and supporting a fast‑paced regional team.  Essential skills and experience:  A Full Uk drivers license and access to own vehicle  Strong administrative or coordination experience, with excellent attention to detail and accurate record keeping.  Confident written and verbal communication skills, with a professional and customer‑focused approach.  Ability to manage competing priorities, respond within SLAs and use initiative to improve working practices.  Comfortable handling calls, emails, correspondence and case updates in a busy environment.  Desirable:  Exposure to property management or familiarity with TPI standards.  Experience supporting Health & Safety administration or hazard reporting processes.  What does RMG have offer you?  You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:  27 days holiday plus all Bank Holidays   Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services  Sponsorship for study and professional qualifications (up to 4 study days)  Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)  As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!   What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.     If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.  We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.  By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities     Read Less
  • Business Development Manager  

    - Hoddesdon
    At RMG, we're proud to be one of the UK's leading residential property... Read More
    At RMG, we're proud to be one of the UK's leading residential property management companies. As part of Places for People, we manage a diverse portfolio of developments across the country and are committed to delivering exceptional service to our customers, clients, and residents. We're now looking for an experienced Business Development Manager to join our growing team and play a key role in driving the continued expansion of our business. This is an exciting opportunity for a commercially focused professional with strong industry knowledge and a passion for building lasting client relationships More about your role As our Business Development Manager, you'll be responsible for identifying, securing, and converting new business opportunities across your designated region, helping to drive sustainable growth and strengthen RMG's market position. You'll work closely with developers, industry partners, and internal stakeholders to build and maintain relationships that generate future business opportunities. You'll join the New Business Support Team, oversee tender submissions, and represent RMG professionally throughout the sales and client engagement process. Working collaboratively across multiple regions, you'll proactively identify opportunities, promote the RMG brand, and deliver against challenging business growth targets. This role offers significant autonomy and variety, combining strategic business development with relationship management, tendering, commercial awareness, and leadership responsibilities. More about you We're looking for an experienced business development professional with a strong background within the residential property management, housing, leasehold, or related sectors. You will be confident engaging with stakeholders at all levels, from operational teams through to senior decision-makers, and will have a track record of identifying and securing new business opportunities. The successful candidate will also demonstrate: Experience within a Business Development role within the property management sector, with substantial industry knowledge and understanding. Strong commercial awareness and understanding of market trends. Excellent written and verbal communication skills. Experience producing high-quality tender submissions and presentations. Strong organisational and planning skills with the ability to manage multiple opportunities simultaneously. The ability to build and maintain long-term client relationships. A proactive, self-motivated approach with a focus on achieving business growth targets. What does RMG have offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!    What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.     If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.  We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.  By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities     Read Less
  • Fire Safety Manager  

    - Southhampton
    Osterna, part of RMG and Places for People Group, is looking for an ex... Read More
    Osterna, part of RMG and Places for People Group, is looking for an experienced Fire Safety Manager to join a proactive and highly successful team of Health & Safety Professionals. Where will I be working? Linked to nearest local office and working predominantly from home – regular travel across the UK is required, so flexibility and a willingness to travel are essential. About the Role Are you passionate about fire safety and compliance? Osterna is seeking a knowledgeable and proactive Fire Safety Manager to deliver strategic fire safety advice and support across our business. You'll oversee Fire Risk Assessments, Asset Testing, and Door Compliance, ensuring Osterna remains compliant with all current and emerging fire safety legislation and best practice. As our Fire Safety Manager, you'll play a key role in developing and delivering training, representing Osterna at fire safety meetings, and providing expert consultation to clients, partners, and enforcement bodies. You'll drive a robust programme of compliance checks and lead a team of senior risk assessors, championing a culture of safety, compliance, and service excellence. Key Responsibilities Deliver strategic fire safety advice and support across Osterna. Oversee Fire Risk Assessments (FRA), Asset Testing, and Door Compliance. Develop and deliver fire safety training for colleagues. Ensure compliance with fire safety legislation, statutory requirements, and industry guidance. Represent Osterna at fire safety meetings and with external stakeholders. Offering guidance a team of senior risk assessors, ensuring high standards of performance. Drive a robust programme of FRA and compliance checks across all property types. Act as the principal authority on fire safety within the organisation.   About You Ideally you will have a level 5 Fire Safety Diploma BAFE accredited validator NEBOSH diplomas in occupation Health and Safety and Fire Safety In-depth and current knowledge of Health & Safety legislation. Strong understanding of UK Building Regulations. Familiarity with SP205 standards and fire risk assessment protocols. Proven experience in line management and leading fire safety professionals. Member of a recognised fire safety body (e.g., Institution of Fire Engineers (IFE), Institute of Fire Safety Managers (IFSM)) or equivalent knowledge Exceptional interpersonal and client-facing skills. Ability to communicate complex technical information clearly and confidently at all levels. Full UK drivers license and access to own vehicle   What does RMG have to offer you? 27 days holiday plus all Bank Holidays Option to buy/sell up to 5 days annual leave each holiday year Life Assurance Cover Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days)   Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!  What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.     If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.  We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.  By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities     Read Less
  • Residential Fire Risk Assessor  

    - Reading
    Osterna, part of RMG and Places for People Group, is looking for an ex... Read More
    Osterna, part of RMG and Places for People Group, is looking for an experienced Residential Fire Risk Assessor to join a proactive and highly successful team of Health & Safety Professionals covering a patch across Berkshire and Surrounding areas With a positive work / life balance, you will be homebased when not undertaking site visits. You will typically complete up to 10 site visits a week (Monday to Friday). Although we are seeking an assessor based in the Berkshire, national travel may be required What's our USP? With the emphasis on quality over quantity, Osterna residential Fire Risk Assessors really do benefit from having a work life balance rarely seen in this sector. You will have the flexibility to choose which days you're out and about and which days you choose to work from home, when you will complete your report writing. Risk assessment reports will, in most cases, be confined to the common internal and external areas for residential developments. What does the role involve? Specialising in the residential housing sector, Osterna's Residential Fire Risk Assessors carry out inspections to a range of property types including traditional residential blocks, sheltered housing, HMO and high-rise (over 18 metres +) housing and write up reports with your findings. Completed risk assessments are used by the Property Managers and Directors of the management companies to initiate repairs or any other procedures required, to ensure the residential common areas remain a safe environment. What knowledge, skills and experience are we looking for from our Fire Risk Assessor? Essential criteria - A full UK driving licence and access to a vehicle is essential Experience undertaking fire risk assessment work within the residential property sector on High Rise Buildings It's essential you have a NEBOSH National Certificate in Fire Safety and Level 3 NEBOSH National General Certificate Experience of undertaking suitable and sufficient Health and Safety and Type's 1 and Type 3 Fire Risk Assessments (HSFRA), and Compartmentation Surveys. Accuracy and attention to detail within your reports is essential, along with a comprehensive knowledge of the current Health and Safety legislation and its application to property management. Knowledge of The Regulatory Reform (Fire Safety) Order 2005 and supporting local government guidance and its application to our sector. LaCORS experience would be great, although not essential and training will be provided.   Preferred   Preferably you will need to be on a NFRA register with the IFSM or IFE or willing to work towards   What does RMG have to offer you? 27 days holiday plus all Bank Holidays Option to buy/sell up to 5 days annual leave each holiday year Life Assurance Cover Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days)   Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!    What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.     If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.  We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.  By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities     Read Less

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