Contracts Manager - Planned WorksLocation: London (covering multiple sites)
Salary: £70,000 - £75,000 per annumPlanned Works are seeking an experienced Contracts Manager to ensure the effective and efficient operational management and delivery of contracts across multiple sites in London. This is a senior role requiring strong leadership, excellent commercial awareness, and a commitment to customer satisfaction, health & safety, and operational excellence.The Contracts Manager will professionally line-manage all operational direct reports, ensuring high levels of competency, training, and engagement with the supply chain. The role will ensure strict adherence to all contract requirements and the QEMS System across all contracted works.Key ResponsibilitiesOperational & Contract ManagementOversee all operational aspects of contract delivery, ensuring client expectations are met and positive working relationships are maintainedContinuously monitor contract performance and ensure KPIs are consistently achievedManage resources efficiently to meet all contractual obligationsDevelop, monitor, and deliver project mobilisation plans, ensuring all monthly project forms and contractor reports are accurate and comprehensiveMonitor and review project cashflow, ensuring commercial performance and profit targets are achievedEnsure full compliance with the QEMS System, including all processes, forms, procedures, and policies aligned to ISO standardsMonitor contract progress to ensure works are completed on time, to a high standard, and to the agreed specificationMaintain and update all relevant project data on IT systemsProduce and manage project work programmes, ensuring regular updates and contractual notifications are issued to clientsHealth, Safety & QualityPrepare and implement construction health & safety plans, method statements, and risk assessmentsValidate quality and safety outputs across all projectsEnsure toolbox talks are completed regularly and effectivelyPromote and uphold a Safety-First culture, sustainability standards, and environmental improvementsSupply Chain & Site ManagementManage contract teams in accordance with company policies and proceduresEnsure subcontractors and suppliers fulfil their scope of works in line with client specificationsConduct monthly supply chain performance reviews, identifying improvements where requiredPeople ManagementDeliver effective line management for all direct reports in line with HR policies and proceduresEnsure timely completion of appraisals, probation reviews, one-to-ones, staff development plans, and disciplinary actions where necessaryPromote and uphold equality, diversity, and inclusion across all work activitiesPerson SpecificationKnowledge & ExperienceStrong understanding of industry-standard construction contractsProficiency in MS Project and relevant IT platformsExcellent understanding and implementation of health & safety standardsMinimum 5 years' contract management experience within the Social Housing sector, delivering planned and reactive repairs & maintenance projectsQualities & AttitudeStrong commercial and business awarenessExcellent communication and interpersonal skillsFlexible, professional approach with a solutions-focused, "can-do" mindsetHigh integrity, honesty, and professionalismConfidence to respectfully enforce corporate policies and proceduresStrong leadership skills with a team-oriented approachQualifications & TrainingBSc in Construction Management (or equivalent)NVQ Level 6 (or equivalent qualification)IOSH certificationSMSTS qualification
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