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  • Remote Lead Analytics Engineer, Borrowing  

    - Hertfordshire
    📍London, Cardiff or Remote in the UK | 💰 £97,800 -125,000 + Benefits |... Read More
    📍London, Cardiff or Remote in the UK | 💰 £97,800 -125,000 + Benefits | Hear from the team ✨ ⭐Our Borrowing Analytics Engineering Team: Our Mission in Borrowing is to enable people's financial goals through better borrowing. Our customers look to borrow money to enable them to achieve something in their lives - whether that’s making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. And we’re looking to shape this mission by building products that our customers love, whilst scaling those top revenue lines across the business safely. We're looking for a Lead Analytics Engineer within our borrowing team to help build world class service for the bank of the future. You will play a critical role in overseeing our foundational data platforms, identifying and driving opportunities to enhance our current capabilities. Your expertise will be pivotal in allowing us to scale into new global markets, build new products and shape the future of how we serve our customers. We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. 🔑You’ll play a key role by... Serving as a data architect for Monzo’s Borrowing data, contributing to the design and scalability of data models that measure the performance of our product suite. Develop robust data models downstream of backend services, primarily in BigQuery, to support internal reporting, machine learning, large language models, as well as financial and regulatory use cases. Be a key voice in shaping and maintaining best practices for our Data Warehouse, including source data payload design, logical data modelling, implementation, metadata, and testing standards. Collaboratively set standards and work with data across Monzo, fostering knowledge sharing and continuously improving data practices. Contribute to prioritising data governance issues, ensuring a comprehensive approach to data integrity and compliance. Being a key technical leader who’s able to champion central platform initiatives that aim to elevate the data standards across Borrowing and beyond. 🤩We’d love to hear from you : You have a strong passion for data modelling, ETL projects, and Big Data. You enjoy working with data streams from various services, such as financial, transactional, and operational systems. SQL and data modelling are second nature to you, and you are comfortable with general Data Warehousing concepts. You are committed to continuous improvement, proactively identifying opportunities and addressing challenges in your work and the work of others. You have experience building robust and reliable data sets that require a high level of control. You enjoy working with cross functional fast moving teams and are passionate about serving our customers. You are able to think strategically about credit products and how our underlying data models will unlock more insights for our team and more value for our customers. You are excited about enabling other data scientists, analytics engineers and credit analysts by sharing your expertise on data architecture. You have the ability to shape big, ambiguous data domains and get the required buy-in from key leaders across the business. You are able to shape and manage the technical roadmap of an entire domain and execute against the project plan’s deliverables. You are leading through the contributions of others by effectively leveraging the multiplier effect to create exponential value across Borrowing and Analytics Engineering. Excel in cross-functional stakeholder communication (back-end engineers, product managers, and credit analysts), while also effectively engaging with senior technical leaders. The interview process: Our interview process involves 4 main stages: Recruiter call Initial call Technical task 3 x 1 hours sessions (final interview) Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰 £97,800-£125,000 base + Benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits here #LI-AS #LI-Remote Read Less
  • 📍London, Cardiff or Remote in the UK | 💰 £97,800 -125,000 + Benefits |... Read More
    📍London, Cardiff or Remote in the UK | 💰 £97,800 -125,000 + Benefits | Hear from the team ✨ ⭐Our Borrowing Analytics Engineering Team: Our Mission in Borrowing is to enable people's financial goals through better borrowing. Our customers look to borrow money to enable them to achieve something in their lives - whether that’s making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. And we’re looking to shape this mission by building products that our customers love, whilst scaling those top revenue lines across the business safely. We're looking for a Lead Analytics Engineer within our borrowing team to help build world class service for the bank of the future. You will play a critical role in overseeing our foundational data platforms, identifying and driving opportunities to enhance our current capabilities. Your expertise will be pivotal in allowing us to scale into new global markets, build new products and shape the future of how we serve our customers. We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. 🔑You’ll play a key role by... Serving as a data architect for Monzo’s Borrowing data, contributing to the design and scalability of data models that measure the performance of our product suite. Develop robust data models downstream of backend services, primarily in BigQuery, to support internal reporting, machine learning, large language models, as well as financial and regulatory use cases. Be a key voice in shaping and maintaining best practices for our Data Warehouse, including source data payload design, logical data modelling, implementation, metadata, and testing standards. Collaboratively set standards and work with data across Monzo, fostering knowledge sharing and continuously improving data practices. Contribute to prioritising data governance issues, ensuring a comprehensive approach to data integrity and compliance. Being a key technical leader who’s able to champion central platform initiatives that aim to elevate the data standards across Borrowing and beyond. 🤩We’d love to hear from you : You have a strong passion for data modelling, ETL projects, and Big Data. You enjoy working with data streams from various services, such as financial, transactional, and operational systems. SQL and data modelling are second nature to you, and you are comfortable with general Data Warehousing concepts. You are committed to continuous improvement, proactively identifying opportunities and addressing challenges in your work and the work of others. You have experience building robust and reliable data sets that require a high level of control. You enjoy working with cross functional fast moving teams and are passionate about serving our customers. You are able to think strategically about credit products and how our underlying data models will unlock more insights for our team and more value for our customers. You are excited about enabling other data scientists, analytics engineers and credit analysts by sharing your expertise on data architecture. You have the ability to shape big, ambiguous data domains and get the required buy-in from key leaders across the business. You are able to shape and manage the technical roadmap of an entire domain and execute against the project plan’s deliverables. You are leading through the contributions of others by effectively leveraging the multiplier effect to create exponential value across Borrowing and Analytics Engineering. Excel in cross-functional stakeholder communication (back-end engineers, product managers, and credit analysts), while also effectively engaging with senior technical leaders. The interview process: Our interview process involves 4 main stages: Recruiter call Initial call Technical task 3 x 1 hours sessions (final interview) Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰 £97,800-£125,000 base + Benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits here #LI-AS #LI-Remote Read Less
  • Remote Team Manager, Financial Crime, AML  

    - West Midlands
    📍Remote in the UK 🇬🇧 | 💰 £32,200 - £40,750 + Benefits ⭐Our Financial C... Read More
    📍Remote in the UK 🇬🇧 | 💰 £32,200 - £40,750 + Benefits ⭐Our Financial Crime Team Are you interested in leading a team in financial crime prevention? Our Financial Crime Customer Operations team is at the heart of how we protect Monzo and our customers from financial crime like fraud and money laundering. Our Financial Crime team is at the heart of how we at Monzo protect our bank and protect our customers. We’re looking for individuals with a blend of experience in preventing financial crime and team leadership to join our Financial Crime Operations team as an anti-money laundering Team Manager. Your team will consist of around 11 Senior Financial Crime Investigators, and could be focused on a number of different AML tasks - including transaction monitoring, writing suspicious activity reports, account closures and escalations. As a Team Manager, you'll be responsible for managing the personal and professional development of your team members, providing technical coaching on financial crime tasks, driving exceptional individual and collective performance, guiding individuals through hard times, and celebrating their successes. You’ll hold weekly meetings with your team members (both individually and together as a team) to ensure everyone is informed, engaged, and performing in their role. You’ll also be responsible for aggregating the feedback that your team provides in these meetings and feeding it into operational leadership to ensure we continue to improve on our processes and tooling. Team Managers are also heavily involved in our hiring processes, and regularly act as interviewers - so you’ll have the opportunity to help shape the team as it continues to grow. 🔑 You’ll play a key role by... Managing the personal all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 3 key steps Application questions Call with a Recruiter Leadership/Technical Interview We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We will close this advert once we have enough applications so please apply as soon as possible 🚨 #LI-MY #LI-Remote Read Less
  • Remote Senior Product Designer  

    - South Yorkshire
    London/Cardiff/UK Remote | 💰£70,000-£90,000 + Benefits | Hear from the... Read More
    London/Cardiff/UK Remote | 💰£70,000-£90,000 + Benefits | Hear from the team ✨ ⭐Our Design team We’re a team of 80+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. Applying to this role, you’ll be in a standard hiring process for a Senior Product Designer, and we’ll find the perfect team for you along the way. 🔑You’ll play a key role by… As a Senior Product Designer at Monzo, you’ll shape the future of banking by crafting seamless, customer-centric experiences. You’ll partner with research, product, and engineering to define problems, explore solutions, and deliver high-impact work that moves the needle, not just for your squad, but for millions of Monzo users. You’ll balance vision with execution, ensuring every pixel and interaction aligns with our design principles while pushing boundaries where it matters. From refining complex flows to contributing to our design system, your work will set the bar for quality and coherence across our product. 🤩 We’d love to hear from you if… You deeply understand customer problems and translate insights into intuitive, scalable designs - whether through research, data, or collaboration. You navigate ambiguity with confidence, defining the right process for the problem and adapting as needed. You think in systems, crafting end-to-end experiences that feel cohesive You have expertise in native app design (iOS/Android), balancing platform conventions with Monzo’s design system to create fast, fluid, and delightful experiences. You elevate design quality through precise UI, strong UX writing, and a keen eye for accessibility and delight. You build strong partnerships, working closely with engineers, researchers, and PMs to ship exceptional work You champion progress, whether through mentoring, improving team processes, or tackling tough challenges head-on. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£70,000-£90,000➕share options. ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 3 key steps 20-minute call with our Recruiter, Tom 1-hour craft interview where you’ll present a single case study to 2 members of our Design team. 2 x 45-minute interviews covering Teamwork and Impact. This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to tech-hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1 #LI-Remote Read Less
  • Remote Credit Analyst, Flex  

    - Greater Manchester
    📍London or Remote (UK) | 💰 £55,000 to £77,000 + Options + Benefits | D... Read More
    📍London or Remote (UK) | 💰 £55,000 to £77,000 + Options + Benefits | Data Team, Borrowing Our team: Our Borrowing business is growing rapidly across both existing products and the planned launch of new initiatives. Flex is an innovative credit card that gives our customers unprecedented visibility and control over their spending, offering features like flexible instalment plans and instant app management. If you are passionate about using data and agile technology to solve real-world financial problems and create a genuine feel-good factor around borrowing, this is your chance to contribute to a product that is defining the future of flexible finance. With your experience of developing unsecured retail credit risk strategies and building best in class credit capabilities, you will be responsible for developing our credit and pricing strategies for Flex. You will work with colleagues across teams to make sure we are building profitable lending portfolios and amazing products for our customers. Your day-to-day: Working on initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk Supporting the design and roll-out of new lending strategies by finding patterns in the data and translating these into insights Monitoring the performance of our existing strategies, and iterating to improve them Working alongside people from engineering, marketing, product, risk and control to design and deliver product changes Developing, maintaining and monitoring our credit models to assess net present value of new lending cohorts to drive strategic business decisions Building and maintaining the database tables and dashboards that provide insights and promote rapid, data-driven decisions Supporting the design and roll-out of new products and customer journeys Assessing how the lending portfolio of particular products will perform over time How we work: Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles. We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable. We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most. Work the way that works for you at Monzo! 💼 You should apply if: You have experience in unsecured retail lending (e.g. personal loans, credit cards, overdrafts, buy now pay later etc.) You have an understanding of how the unsecured retail lending market works including the impact of pricing dynamics on portfolio performance You have an understanding of lending economics and have experience developing and deploying underwriting strategies You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus. You have a working understanding of the regulations that apply to lending in the UK. You thrive in a fast-paced environment and are keen for the chance to improve our products and help ship changes to our customers You are a strong communicator, able to cut through complex problems and articulate decision points You have some experience in project management and coordination across teams You work well collaborating in a team with diverse skill-sets and personality types You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo We're on the look out for Credit Analysts (L30) at the moment, you can read more in our Data Progression Framework The interview process: Our interview process involves 4 main stages: Recruiter call Initial call Take home task Final stage (x3 interviews) consisting of a case study, role specific interview and collaboration interview Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰£55,000 to £77,000 + stock options + benefits ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits here #LI-LG1 #LI-Remote Read Less
  • Remote Research Knowledge Manager  

    📍London/Cardiff/UK Remote | 💰£89,000 - £120,000 DOE + Benefits FYI Thi... Read More
    📍London/Cardiff/UK Remote | 💰£89,000 - £120,000 DOE + Benefits FYI This is a 12 month FTC role. The Monzo research team wants to change the game when it comes to finding what we already know, proactively surfacing what we should know, and detecting emerging themes we ought to explore.We’re looking for a strategic knowledge manager who can work with us to strengthen our knowledge building muscle as Monzo continues to expand. ⭐Our research team... The Monzo research team is currently made up of around 30 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, or Borrowing products. We also have a growing research leadership team. You’ll work closely with our Research Operations Lead to futureproof the impact Monzo’s research has on product development and overall company direction as we scale. While the tooling and technical data management aspects of this project are key, the scope extends into the cultural and community aspects of enabling all of Monzo to get more out of our existing insights and data. 🔑You’ll play a key role by… Evaluating our research knowledge estate thoroughly (from the raw data, qual and quant, to reports and literature reviews) including relevant tooling and repositories, and how research is used across the organisation Identifying an operating model for research knowledge management at Monzo that will scale and meet identified user needs Creating the conditions for this model to be successful now and in future (scaling across markets, as well as growth and future needs) Defining how the data should be structured and catalogued to make it reusable and referenceable (including but not limited to metadata, taxonomies, etc) Defining a plan to update existing data Identifying and setting up tooling and/or integrations as needed Defining the rituals and cadences for building shared understanding Implementing the knowledge management operating model - launching and supporting, training all users, iterating based on initial feedback Futureproofing - setting up required rituals and checks for maintenance and updates Handing the system over to the research team - identifying and empowering champion users to not only maintain the system but also to use it to promote research insights, make connections, and engage with stakeholders to surface relevant research - an amplifier role that becomes especially critical in planning cycles 🤩 We’d love to hear from you if… You’re familiar with / have worked with user research or market research teams, and existing research repository structures and tooling You’ve worked as an archivist, librarian, knowledge manager, content designer or information architect - you’re adept at managing unstructured data, making sense of any mess You’ve got demonstrable experience in automating knowledge workflows, integrating data streams Experienced with leveraging LLMs and generative AI in structuring and surfacing knowledge Excellent analytical and communication skills Experienced in delivering transformation Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you... 💰 £89,000 - £120,000 + benefits 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 🌈 The application journey has 3 key steps... An introduction call with our recruiter Natalie (30 mins) A technical ‘craft’ presentation and interview (60 mins) A teamwork and impact interview (45 mins) #LI-NH1 Read Less
  • Remote Senior Credit Analyst, Flex  

    - Gloucestershire
    📍Cardiff, London or Remote (UK) | 💰 £76,500 to £95,000 + Incentive Awa... Read More
    📍Cardiff, London or Remote (UK) | 💰 £76,500 to £95,000 + Incentive Awards tied to your performance + Benefits | Data Team, Borrowing Our team Our Borrowing Collective is building innovative, responsible lending products that give customers greater transparency, flexibility, and control over their money. You’ll be working on Monzo’s credit card products, helping to design, optimise, and grow our lending strategies. This is a high-impact, cross-functional environment where you’ll partner closely with Product, Engineering, Data Science, Finance, and Risk Read Less
  • Remote Research Knowledge Manager  

    - Greater Manchester
    📍London/Cardiff/UK Remote | 💰£89,000 - £120,000 DOE + Benefits FYI Thi... Read More
    📍London/Cardiff/UK Remote | 💰£89,000 - £120,000 DOE + Benefits FYI This is a 12 month FTC role. The Monzo research team wants to change the game when it comes to finding what we already know, proactively surfacing what we should know, and detecting emerging themes we ought to explore.We’re looking for a strategic knowledge manager who can work with us to strengthen our knowledge building muscle as Monzo continues to expand. ⭐Our research team... The Monzo research team is currently made up of around 30 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, or Borrowing products. We also have a growing research leadership team. You’ll work closely with our Research Operations Lead to futureproof the impact Monzo’s research has on product development and overall company direction as we scale. While the tooling and technical data management aspects of this project are key, the scope extends into the cultural and community aspects of enabling all of Monzo to get more out of our existing insights and data. 🔑You’ll play a key role by… Evaluating our research knowledge estate thoroughly (from the raw data, qual and quant, to reports and literature reviews) including relevant tooling and repositories, and how research is used across the organisation Identifying an operating model for research knowledge management at Monzo that will scale and meet identified user needs Creating the conditions for this model to be successful now and in future (scaling across markets, as well as growth and future needs) Defining how the data should be structured and catalogued to make it reusable and referenceable (including but not limited to metadata, taxonomies, etc) Defining a plan to update existing data Identifying and setting up tooling and/or integrations as needed Defining the rituals and cadences for building shared understanding Implementing the knowledge management operating model - launching and supporting, training all users, iterating based on initial feedback Futureproofing - setting up required rituals and checks for maintenance and updates Handing the system over to the research team - identifying and empowering champion users to not only maintain the system but also to use it to promote research insights, make connections, and engage with stakeholders to surface relevant research - an amplifier role that becomes especially critical in planning cycles 🤩 We’d love to hear from you if… You’re familiar with / have worked with user research or market research teams, and existing research repository structures and tooling You’ve worked as an archivist, librarian, knowledge manager, content designer or information architect - you’re adept at managing unstructured data, making sense of any mess You’ve got demonstrable experience in automating knowledge workflows, integrating data streams Experienced with leveraging LLMs and generative AI in structuring and surfacing knowledge Excellent analytical and communication skills Experienced in delivering transformation Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you... 💰 £89,000 - £120,000 + benefits 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 🌈 The application journey has 3 key steps... An introduction call with our recruiter Natalie (30 mins) A technical ‘craft’ presentation and interview (60 mins) A teamwork and impact interview (45 mins) #LI-NH1 Read Less
  • Remote Mortgage Senior Compliance Advisory Manager  

    - Merseyside
    📍London, Cardiff or Remote | 💰 £86,000 - £100,000 + Incentive Awards t... Read More
    📍London, Cardiff or Remote | 💰 £86,000 - £100,000 + Incentive Awards tied to your performance + Benefits | Hear from the team ✨ ⭐Our Risk Read Less
  • Remote Research Knowledge Manager  

    - Essex
    📍London/Cardiff/UK Remote | 💰£89,000 - £120,000 DOE + Benefits FYI Thi... Read More
    📍London/Cardiff/UK Remote | 💰£89,000 - £120,000 DOE + Benefits FYI This is a 12 month FTC role. The Monzo research team wants to change the game when it comes to finding what we already know, proactively surfacing what we should know, and detecting emerging themes we ought to explore.We’re looking for a strategic knowledge manager who can work with us to strengthen our knowledge building muscle as Monzo continues to expand. ⭐Our research team... The Monzo research team is currently made up of around 30 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, or Borrowing products. We also have a growing research leadership team. You’ll work closely with our Research Operations Lead to futureproof the impact Monzo’s research has on product development and overall company direction as we scale. While the tooling and technical data management aspects of this project are key, the scope extends into the cultural and community aspects of enabling all of Monzo to get more out of our existing insights and data. 🔑You’ll play a key role by… Evaluating our research knowledge estate thoroughly (from the raw data, qual and quant, to reports and literature reviews) including relevant tooling and repositories, and how research is used across the organisation Identifying an operating model for research knowledge management at Monzo that will scale and meet identified user needs Creating the conditions for this model to be successful now and in future (scaling across markets, as well as growth and future needs) Defining how the data should be structured and catalogued to make it reusable and referenceable (including but not limited to metadata, taxonomies, etc) Defining a plan to update existing data Identifying and setting up tooling and/or integrations as needed Defining the rituals and cadences for building shared understanding Implementing the knowledge management operating model - launching and supporting, training all users, iterating based on initial feedback Futureproofing - setting up required rituals and checks for maintenance and updates Handing the system over to the research team - identifying and empowering champion users to not only maintain the system but also to use it to promote research insights, make connections, and engage with stakeholders to surface relevant research - an amplifier role that becomes especially critical in planning cycles 🤩 We’d love to hear from you if… You’re familiar with / have worked with user research or market research teams, and existing research repository structures and tooling You’ve worked as an archivist, librarian, knowledge manager, content designer or information architect - you’re adept at managing unstructured data, making sense of any mess You’ve got demonstrable experience in automating knowledge workflows, integrating data streams Experienced with leveraging LLMs and generative AI in structuring and surfacing knowledge Excellent analytical and communication skills Experienced in delivering transformation Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you... 💰 £89,000 - £120,000 + benefits 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 🌈 The application journey has 3 key steps... An introduction call with our recruiter Natalie (30 mins) A technical ‘craft’ presentation and interview (60 mins) A teamwork and impact interview (45 mins) #LI-NH1 Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany