RBH
At RBH our people aren’t just part of the business- they’re the
heart of it. Our approach to work-life balance, health & wellbeing, sustainability and inclusion sets us
apart from our competitors and is one of the reasons our stay: Our average tenure is over 7 years!
We are passionate about the
industry and always on the lookout for new talent to join us on our journey...
Group Revenue Director
We’re looking for an exceptional
Group Revenue Director to lead and shape our total revenue
strategy across the RBH portfolio. Reporting directly to the Commercial
Director, this is a pivotal, senior leadership role with responsibility for
driving transformational performance, maximising owner returns and championing
revenue management excellence across the business.
This role can be based in Glasgow
or home-based within the UK, with regular travel required across our hotel
portfolio.
Your Impact
As Group Revenue Director, you will sit at the heart of RBH’s commercial strategy. Your
leadership will directly influence hotel profitability, owner satisfaction and
RBH’s reputation as a best-in-class hotel management company. You’ll build and
lead an industry-leading revenue team, embed a culture of total revenue
management across the organisation, and ensure our hotels consistently
outperform their competitive sets.
You’ll play a key role in shaping
long-term commercial strategy, supporting growth through new openings and
acquisitions, and ensuring RBH continues to deliver sustainable, market-leading
returns for owners and stakeholders.
What You’ll Be Doing
In this role, you will:
·
Provide strategic leadership to RBH’s revenue
management function, giving direction and support to Senior Cluster Revenue
Managers, Central Cluster Revenue Managers and on-property Revenue Managers.
·
Develop and implement integrated commercial
strategies across all RBH hotels, working closely with Operations, Sales and
Marketing to maximise total revenue, market share and profitability.
·
Embed a culture of total revenue management,
ensuring General Managers and hotel leadership teams are actively engaged in
strategic revenue decisions.
·
Review hotel performance against Hotel
Management Agreement projections, identifying risks and driving corrective
action where required.
·
Champion revenue management best practice across
pricing, distribution, business mix, yield management, inventory control and
length-of-stay strategies.
·
Lead broad market and competitor analysis,
translating insight into forward-looking commercial strategies.
·
Optimise digital and third-party distribution
strategies to drive direct sales, improve ROI and manage cost of sale.
·
Build strong relationships with brand commercial
teams to ensure RBH hotels fully leverage brand tools, systems and support.
·
Represent RBH at owner meetings, acting as the
commercial and revenue specialist and ensuring owner expectations are met or
exceeded.
·
Support business development activity through
feasibility studies, budget projections and commercial input for new management
agreements.
·
Lead revenue strategy for new openings and
acquisitions, ensuring robust commercial plans and systems are in place from
launch.
·
Drive innovation, automation and improvement
across commercial systems, reporting and analytics, working closely with IT and
senior stakeholders.
·
Recruit, develop and retain a best-in-class
revenue management team, creating clear career pathways and future leaders
within RBH.
What We Need from You
To succeed in this role, you’ll
need:
·
Significant senior-level experience in revenue
management within a complex, multi-site hotel or hospitality environment.
·
Proven success leading total revenue strategies
across multiple brands, market segments and revenue streams.
·
A track record of outperforming the market
through positive RGI results across multiple hotels.
·
Strong commercial acumen with the ability to
influence at Executive, owner and board level.
·
Deep technical knowledge of hospitality systems
including PMS, CRS, RMS, GDS, channel management and sales systems.
·
Experience working closely with hotel owners,
brands and key commercial partners.
·
A strategic, analytical mindset with the
confidence to make decisive, data-led decisions.
·
Exceptional leadership, communication and
stakeholder management skills.
·
A passion for developing high-performing teams
and building a strong revenue management culture.
·
Flexibility and willingness to travel regularly
across the UK.
The Recruitment Process
At RBH, we see recruitment as a
two-way journey. If your application stands out, our Talent team will be in
touch to arrange an initial conversation. This is an opportunity for us to
learn about your experience and ambitions, and for you to explore whether RBH
aligns with your values and career goals. Successful candidates will then
progress to a structured interview process with senior stakeholders.
What We Offer
We know work is just one part of
your life, so we offer a package designed to support you inside and outside of
work:
·
Competitive senior leadership salary.
·
Annual KPI-driven bonus.
·
Flexible and hybrid working arrangements.
·
Discounted hotel stays for you, your friends and
family.
·
Enhanced pension.
·
Ongoing development and the opportunity to shape
a critical function within a growing business.
…and much more.
Inclusion Matters
RBH Hospitality Management is
proud to be an equal opportunity employer. We celebrate individuality and are
committed to creating an inclusive environment where everyone can thrive. If
you require any reasonable adjustments during the recruitment process, please
let us know.
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