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Raymarine UK Ltd
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  • UK Regional Sales Account Manager  

    - Fareham
    Description Raymarine UK Ltd are looking for a UK Regional Sales Accou... Read More
    Description Raymarine UK Ltd are looking for a UK Regional Sales Account Manager to join a small but exciting UK Sales department, focusing on delivering goals and targets to a wide range of customers. Raymarine is a world leader in high-performance marine electronics for the recreational boating and commercial marine markets. Our technology includes navigation electronics, autopilots, radars, VHF, charts, many other sensors, and thermal cameras.
    The main goal of the UK Regional Sales Manager is to maintain excellent client relationships with existing OEMs, Dealers, and Retailers and develop new relationships with emerging customers. The role focuses on the UK & Ireland region, where Raymarine's brand awareness is significant. To be successful, you must have a deep understanding of our product's functionality and how they will improve the customers boating experience.
    You need to be good at building relationships, know about boats and our products to gain the necessary trust with customers.
    The job includes a lot of domestic travel, having customer meetings and attending boat shows, including some weekend work.Primary Job Duties/Responsibilities:Develop a sales plan for the Retail, OEM and Service Dealers.Identify and create new sales opportunities for dealers and consumers not currently using Raymarine products.Develop an effective distribution network through the dealers to allow Raymarine products' rapid and economical delivery to customers in the territory.Visit trade customers within the regions regularly., ensuring dealers are promoting our products and are offering an effective service to the end user, wherever located.Complete and send regular Sales Activity Reports to the UK Sales Manager.Co-ordinate promotions and point of sale in the different channels.Respond to customer queries both via phone and email.Constantly assess the competition in the Sales channels, collecting price, promotion, and Point of Sale data.Assist with the setup and manning of trade events/boat shows throughout the year including some weekends.Assist with any other ‘ad hoc’ work as required by the department.Recommend and report on new products required to meet competitive challenges or to exploit new market opportunities not currently addressed by Raymarine.Ensure that effective communication channels exist to provide continuous feedback on market conditions and competitive position.To be ready to take on this role, we would like if you have: A passion for boatingExcellent customer service skillsExcellent collaboration and communication skills Experience from a sales or service role is a strong plus but not a requirement.Fluent in English, both verbal and written A can-do approach to get things done.Full manual driving licence essentialChannel sales experience including B2B & B2C, preferably in marine markets would be an advantage. Excellent written and verbal communications skills, able to communicate at all levels with colleagues and customers.Willingness to be flexible and collaborate with other departments in the business.Willingness to travel up to 50% of working time, both domestic and internationally.Ability to develop relationships with our trade customers and must have the standing to represent Raymarine at the appropriate levelWhat Raymarine UK Offers you:• A friendly environment with a focus on collaboration.• A fair compensation structure and benefits package.• At Raymarine you get a unique opportunity to experience how cutting-edge R&D, software and hardware development come together under one roof.• 25 days annual leave plus bank holidays and the opportunity to purchase additional annual leave.This position requires access to export-controlled information or items (i.e. regulated technology or technical data per ITAR/EAR US regulations). Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.. ​ Read Less
  • Technical Support Field Specialist  

    - Fareham
    Description Job Summary:Exciting role within Raymarine's Thermal Techn... Read More
    Description Job Summary:Exciting role within Raymarine's Thermal Technical Support Department, focusing on customer support (office-based and infield). Responsibilities include diagnostics, repair, training, boat visits and attending events. Requires travel (Global), a Driving Licence, and a Passport.Primary Duties & Responsibilities:Handle telephone enquiries and provide 1st/2nd line support for FLIR Thermal products.Manage CRM and email queries, assist team colleagues, and oversee returns and repairs processes.Conduct in-field service visits and escalate technical issues with full triage to relevant teams.Support engineering teams and drive product improvement through technical expertise and customer feedback.Act as a technical subject matter expert to train customers and support other team members.Perform other assigned duties.Job Qualifications:Preferred: Practical sailing/marine experience, shipyard/vessel work, and training experience.Essential: PC literacy, telephony skills, Microsoft 365 usage, remote customer support (AnyDesk), and communication skills (clear English, verbal and written).Skills: Logical faultfinding, electrical/electronic repair, and understanding of DC circuits and ethernet networking.Traits: Self-motivated, team player, flexible, and organized.Requirements: International travel readiness (Global), manual dexterity, and ability to adapt to changing priorities. Drivers Licence.Needs to be able to work unsupervised whilst away from the office overseas, with ability to make own decisions in line with company policy. Ability to support own judgements without reference to others. This position requires access to export-controlled information or items (i.e. regulated technology or technical data per ITAR/EAR US regulations). Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.. ​ Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany