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Ralph Lauren
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  • Ralph Lauren Marketing Intern  

    - London
    Job Details Company DescriptionRalph La... Read More
    Job Details Company Description
    Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

    Position Overview
    The Performance Marketing Intern role will cover 59 stores in 14 European countries & will support creating & implementing a fully considered marketing plan which is both brand appropriate & market right to acquire & secure the loyalty of customers in a high paced & ambitious environment. The role requires an ambitious, confident & persuasive individual who is highly analytical & able to create & execute ambitious projects involving several internal & external stakeholders - Marcom & Commercial peers as well as several external partners. Over and above all the skills & experience required to be successful in this role is a genuine passion & "feel" for the Ralph Lauren brand, strong interest in fashion & performance marketing, the ability to inspire change & drive excitement.

    Essential Duties & Responsibilities
    Performance Marketing:
    * Support designing & implementing end-to-end performance strategies in close collaboration with RL marcom, commercial teams & partners to ensure strategies have clear KPI objectives & ROIs attached. KPIs such as: capture rate, data capture, sales quality & share of voice for the channel. Ensure strategies reflect testing to maximize learning & optimization across all touchpoints.
    * Earn qualitative share of voice in partnership with the landlords through existing & new initiatives ensuring RL brand equity is protected & quarterly reports are built to reflect progress.
    * Collaborate with RL Media & CRM teams to influence strategy building to deliver qualitative engagement & sales KPIs.
    * Partner across RL & partner insight teams to understand trends, identify opportunities or risks & competitor landscape from premium to luxury players. Build & deliver quarterly reports to cascade internally to enhance knowledge & decision making.
    * Co-own post-campaign analysis with results, learns & future recommendations. Partner with CRM/CIX, planning, finance, marcom teams & external partners. Channel Coordination Excellence:
    * Coordinate between commercial teams (retail, operations, planning, merchants, finance etc.) & Marcom teams (brand, media, creative, PR, CIX/CRM etc.) to drive alignment, synergies, efficiencies, clear & timely information exchange to move projects along.
    * Package content & messaging, negotiate & audit RL share of voice across 13 external partners.
    * Co-Build strategic documents to share annually, seasonally & monthly ensuring all areas of the channel are integrated for a full 360 view to cascade across business leaders & stakeholders.
    * Support with monthly communication to the RL retail organization sharing roadmaps & supporting documents in a clear, timely & organized manner.

    Experience, Skills & Knowledge

    • Understanding of the fashion ecosystem, on/offline & full-price to off-price
    • A keen interest in Marketing
    • Fluent in English (both written and spoken); additional languages a bonus Person Specification:
    • Strong business sense and analytical capacity
    • Creative thinking skills and pro-activity in bringing new ideas and concepts
    • Curiosity and understanding of the luxury industry and competitors' activities
    • Detail-oriented with the ability to work well under pressure in a fast-paced environment
    • Excellent communication skills, both verbal and written
    • Advanced Excel & Powerpoint skills
    • Demonstrate ownership and accountability of whole projects and general tasks
    • Demonstrate clear planning and project management Read Less
  • Ralph Lauren RLS Retail Marketing Manager  

    - London
    Job Details Company DescriptionRalph La... Read More
    Job Details Company Description
    Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

    Position Overview
    Please note this is a Fixed Term position for 12 months. We are seeking a passionate, creative and highly motivated individual to join the Retail Marketing team for Europe, overseeing the brand growth & marketing strategy for all RLS Brands across the UK, Italy & Spain. The position has an equal commercial and brand emphasis with the main objectives of driving brand awareness and desirability, store footfall, and revenue, and client acquisition and retention, whilst elevating and bringing new energy to the brand experience. OVERVIEW OF THE ROLE The successful candidate will hold a very rich and comprehensive role, which encompasses: driving the amplification of global brand campaigns at scale, through 360 direct marketing and events; Driving brick and mortar innovation, introducing innovative concepts to drive brand engagement, convenience and client acquisition; Accelerating acquisition through tourism and new store opening strategies, as well as partnerships - with a focus on HNW and next gen; And finally playing a significant role in accelerating brand growth across UK, Italy and Spain and in feeding market knowledge and consumer insights back to the centre. Central to the success of the Manager will be their ability to lead, nurture, and challenge their team of 3 to devise marketing initiatives that deliver on the core objectives. Over and above all the skills and experience required to be successful as a marketer within Ralph Lauren, we seek an individual with a genuine passion and "feel" for the brand, strong interest in fashion and digital innovation, and who has the ability to deliver projects on a big scale, inspire change and drive excitement.

    Essential Duties & Responsibilities
    Please note this is a Fixed Term position for 12 months. Reporting into the Senior Retail Marketing Manager for Europe you will:
    • Lead brand retail marketing across UK, Italy & Spain implementing execution of plans at a local level.
    • Lead and develop a commercially intelligent omnichannel brand marketing strategy across EU, engaging with all key stakeholders and getting them to buy into your ideas (Sales, Buying, Planning, CRM, Customer Insights, PR, Media, Brand Presentation, etc.).
    • Work with other EU & North America Marketing teams to understand group strategy, identify synergies and ensure their accurate and timely interpretation across regions.
    • Lead the amplification of global brand campaigns across EU, ensuring high visibility, high reach, and high engagement of the brand through direct marketing, in-store activations, and innovative experiences.
    • Develop marketing activities and partnerships and contribute with innovative ideas to shape the new retail experience and attract HNW, new millennial & Gen-Z customers to our stores.
    • Gather and integrate market and consumer insights on UK, Italy and Spain and develop adequate marketing strategy for each market. Feed regional market knowledge into senior leadership, country leads, buyers and other marketing teams to influence market strategy.
    • Develop and project manage activations that drive data capture, driving traffic to new or existing stores and strengthening the brand's database by acquiring new customers.
    • Develop strong partnerships within the field and store network to foster new ideas and explore new opportunities.
    • Demonstrate the commercial capability to plan, manage and distribute budget and act as a "business partner" within wider Marketing team.

    Experience, Skills & Knowledge
    The role requires someone with outstanding communication skills, a strong business mindset and a creative and entrepreneurial spirit to be able to drive and execute ambitious projects involving several internal & external stakeholders.
    • At least 7 full strategic cycles in marketing and communications within an international consumer goods organization, preferably with some exposure to Premium brands or Fashion/Luxury Retail.
    • Outstanding marketing credentials including strategic analysis, brand positioning, merchandising, communications, with a track record of working on multi-channel brand amplification, including in-store events and digital.
    • Experience of developing brand building strategies; protecting and enhancing brand equity and increasing market share within a rapidly changing and highly competitive marketplace
    • Strong leadership skills and confirmed experience steering and coaching a team of 3 or more.
    • Great team player and self-starter - collaborative, proactive, and enthusiastic to drive teams to results
    • Commercially accountable. Will have managed marketing budgets and be adept at calculating return on investment and creating a robust business case to support activity
    • Comfortable negotiating with third parties to establish marketing partnerships.
    • Exemplary written and oral communication skills with experience producing content for presentations, mastery of Microsoft Office (Outlook, Word, PowerPoint & Excel)
    • Fluent in English, additional languages a bonus DESIRED PROFILE
    • Must have the intellectual breadth and personal stature to appropriately challenge the Business and consistently strive for results.
    • Internationally curious and with an appreciation of cultural differences.
    • Brings a real "feel" for branding, has a passion for the industry and stays on top of market developments and competitor activity.
    • Strong leadership and networking skills, with a down-to-earth approach. The ability to build strong relationships on a cross-functional basis at all levels within the business.
    • An energetic, entrepreneurial-orientated style coupled with well-developed interpersonal and influencing skills.
    • Diplomatic and solution-oriented approach.
    • A starter and finisher, with an eye for detail and best in class execution. Ability to contribute creative, innovative ideas and solutions with a structured approach.
    • Ability to deal with ambiguity and fast paced environments and to manage multiple tasks simultaneously while meeting tight deadlines.
    • Extremely well organized with a structured approach and attention to detail. Read Less
  • Ralph Lauren Merchandise Planner  

    - London
    Job Details Company DescriptionRalph La... Read More
    Job Details Company Description
    Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

    Position Overview
    We are seeking a Established Planner to join our Menswear team in a permanent role, based at our New Bond Street / Cork Street London offices. This is a hybrid position, with two days per week in the office. The successful candidate will be highly analytical, commercially driven, and numerically strong, with proven planning experience managing seasonal OTB, WSSIs, and have the ability to provide insight and analysis across product categories and channels. You will also thrive in a collaborative team setting and bring a proactive, solution-focused mindset. This role plays a key part in driving sales, stock, and margin performance, partnering closely with cross-functional teams to deliver against Ralph Lauren's commercial and brand objectives.

    Essential Duties & Responsibilities
    Operation/Financial
    * Leads department trade and can take necessary actions. Showing awareness of impact to topline business
    * Drives channel performance and availability
    * Drives and optimises line card process and communicates impacts to department KPI's to key stakeholders
    * Accountable for WSSI management and understands brand positioning and department impact to total channel WSSI
    * Works alongside key stakeholders to support the formulation of the category long term forecast.
    * Oversees inventory management process, critically assessing long and short term risks & opps against department EOH stock targets and average stock turn, and influencing key stakeholders to implement solutions
    * Accountable for hindsight process and successfully delivers the strategy.
    * Leads OTB process, influencing buying counterparts to meet department KPI's through optimising buying strategies and OTB management, demonstrating flexibility in approach to maximise opportunities
    * Accountable for overseeing seasonal markdowns
    * Works efficiently & sets department priorities Commercial Awareness
    * Utilises knowledge of brand positioning and market analysis to help shape future strategies
    * Oversees regular store visits and competitor reviews. Leadership & Team
    * Clearly defines and articulates expectations and sets stretch goals for the team
    * Coaches and trains team, helping them to acquire the skills & knowledge to be more effective.
    * Regularly reviews teams progress.
    * Empowers team wellness & prioritises team psychological safety.
    * Feels confident leading a team and can clearly delegate tasks.
    * Actively provides candid feedback to individual team members to improve performance
    * Identifies talent within own team and proactively devotes time to developing talent
    * Addresses underperformance and supports those in need of development
    * Builds a sense of shared ownership of responsibility within the team Communications & Partnerships
    * Creates and maintains strong working relationships within key stakeholders.
    * Aligns and updates stakeholders on strategies & business goals
    * Manages cross-functional projects and processes, leveraging key stakeholder's knowledge
    * Delivers on process and efficiency optimisation

    Experience, Skills & Knowledge

    * Strong analytical mindset and experienced in using planning and forecasting tools and systems
    * Effective communicator - able to communicate messages clearly and concisely to a variety of audiences
    * Able to work autonomously, results orientated and able to 'think outside the box'
    * Able to demonstrate logical analysis and problem-solving skills.
    * Solution orientated with an entrepreneurial attitude
    * Able to organize, prioritise tasks and manages time well to meet deadlines.
    * Can confidently and respectfully challenge others opinions
    * Demonstrates self-Awareness of their impact on others & seeks feedback on ways to improve.
    * Able to build and maintain productive relationships within team environment.
    * An expert in using Microsoft excel and BI reporting tools.
    * Able to demonstrate resilience and remain positive during challenging periods.
    * Attention to detail.
    * Regularly recognises & praises good work.
    * Leads by example & shows desire to mentor junior members.
    * Desire to have fun at work and an appreciation for product Read Less
  • Sales Associate  

    Position Overview WHAT WE OFFER The opportunity to work for an iconic... Read More
    Position Overview WHAT WE OFFER The opportunity to work for an iconic and unique lifestyle brand Exciting career opportunities Competitive benefits package and discounts An environment where you can bring your whole self to work Essential Duties & Responsibilities WHAT YOU'LL DO One team focused on the consumer Deliver an extraordinary client experience to drive sales Communicate consistently with the team to ensure an excellent client service Demonstrate good product knowledge and provide product and client feedback to managers Ralph Lauren Brand Ambassador Create a unique and elevated environment in line with the Ralph Lauren sales code Embody the Ralph Lauren values and spirit Demonstrate a client-first culture Operations Use the Ralph Lauren store systems and procedures to enhance selling efficiencies and to build the client database Participate in store merchandising activities in line with the Ralph Lauren standards and creative directives Maintain established operational and merchandising store standards Experience, Skills & Knowledge WHO YOU ARE Energetic, passionate, and results-driven team player Experience in a premium/luxury environment Excellent communication skills with product knowledge Read Less
  • Ralph Lauren Buying Lead WHLS MSW Polo  

    - London
    Job Details Company DescriptionRalph La... Read More
    Job Details Company Description
    Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

    Position Overview
    Integrate Buying & Planning Team by driving strategies and tactics to establish the optimum commercial cross channel assortment for related brands/regions, whilst maximizing the financial plan and respecting the category/brand objectives and direction. Leading teams and shaping department vision will be key for the individual to succeed in this role.

    Essential Duties & Responsibilities

    * Individual accountabilities
    * Define brand assortment & pricing strategy
    * Coordinate team operations and seasonal calendar/milestones
    * Partner with business stakeholders to generate synergies and ensure strategy alignment
    * Track business performance weekly (SI, SO, GM,)
    * Benchmark decisions against competition & broader market landscape
    * Ensure cross channel alignment and build segmentation strategy
    * Define seasonal assortment needs upfront & share with Global Merchandising teams
    * Lead investment reviews with senior management and key seasonal milestones
    * Prepare & present the assortment at line opening meeting
    * Manage, develop & motivate team
    * Shared accountabilities
    * Contribute to brand elevation both on qualitative and quantitative point of view
    * Optimize brand inventory position
    * Lead/initiate business development projects
    * Challenges and inform seasonal product plans & OTB

    Experience, Skills & Knowledge

    * International background (work / study)
    * Deep understanding of retail business and of shop floor dynamics
    * Product presentation experience
    * min 8+ full strategic cycles working experience in Merchandising, Buying or similar roles
    * Proven ability to lead diverse teams with multiple layers of reporting
    * Fluent in English, additional languages are a plus
    * Concrete passion for Diversity & Inclusion values
    * Team work
    * Office package knowledge Read Less
  • Ralph Lauren Assistant Merchandise Planner  

    - Watford
    Job Details Company DescriptionRalph La... Read More
    Job Details Company Description
    Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

    Position Overview
    The assistant merchandiser supports the merchandising team in planning, analysing and executing product strategies that drive sales, margin and product inventory. The assistant merchandiser plays a key role in supporting with reporting and trackers so the department can ensure the right products are available at the right time and in the right quantities to meet customer demand.

    Essential Duties & Responsibilities
    Operation/Financial
    * Update reports on a weekly, monthly, and ad hoc basis.
    * Actualises the departments WSSI weekly.
    * Attends and prepares for weekly trade meetings and able to formulate and deliver a trade message independently.
    * Provides accurate data to support analysis for key seasonal meetings including hindsight and sign offs.
    * Updates and forecasts department line cards to maximise sales potential and optimise stock availability across channels.
    * Systematically updates seasonal recodes.
    * Owns department stock delivery schedule and communicates updates to team.
    * Responsible for actioning seasonal markdowns & communication to stores. Commercial Awareness
    * Participate in regular store visits, collating store reports prior and assisting in creating follow up presentations.
    * To undertake competitor analysis on a regular basis and present any relevant points. Training and development
    * To adopt a positive and proactive approach to their own training and development as well as that of their peers.
    * Proactively promotes improvements to working practices and systems.
    * Participates in company initiatives as appropriate. Communications & Partnerships
    * Creates and maintains strong working relationships within cross-functional teams: Buying, Allocations, ECOM and the retail store teams.
    * Liaises with Assortment Planning and Buying partners to review and assist in the formation of the seasonal lessons learnt. Influencing future Buys, using analysis and historical data to ensure commercial decisions are made.

    Experience, Skills & Knowledge

    * Commercial and Analytical.
    * Effective communicator - able to communicate messages clearly and concisely to a variety of audiences.
    * Able to work autonomously.
    * Able to demonstrates logical analysis and problem-solving skills.
    * Able to organize, prioritise tasks and manages time well in order to meet deadlines
    * Able to build and maintain productive relationships within team environment.
    * Competent in using Microsoft excel
    * Attention to detail.
    * Show ability or aptitude in retail mathematics and able to learn technical applications quickly.
    * Able to demonstrate resilience and remain positive during challenging periods
    * Desire to have fun at work and an appreciation for product.
    * Allocation experience preferred Read Less
  • Assistant Merchandise Planner  

    - Watford
    Position Overview The assistant merchandiser supports the merchandisin... Read More
    Position Overview The assistant merchandiser supports the merchandising team in planning, analysing and executing product strategies that drive sales, margin and product inventory. The assistant merchandiser plays a key role in supporting with reporting and trackers so the department can ensure the right products are available at the right time and in the right quantities to meet customer demand.  Essential Duties & Responsibilities Operation/Financial Update reports on a weekly, monthly, and ad hoc basis. Actualises the departments WSSI weekly.  Attends and prepares for weekly trade meetingsand able to formulate and deliver a trade message independently.  Provides accurate data to support analysis for key seasonal meetings including hindsight and sign offs.  Updates and forecasts department line cards to maximise sales potential and optimise stock availability across channels. Systematically updates seasonal recodes. Owns department stock delivery schedule and communicates updates to team.  Responsible for actioning seasonal markdowns & communication to stores.  Commercial Awareness Participate in regular store visits, collating store reports prior and assisting in creating follow up presentations. To undertake competitor analysis on a regular basis and present any relevant points. Training and development To adopt a positive and proactive approach to their own training and development as well as that of their peers.  Proactively promotes improvements to working practices and systems.  Participates in company initiatives as appropriate. Communications & Partnerships Creates and maintains strong working relationships within cross-functional teams: Buying, Allocations, ECOMand the retail store teams. Liaises with Assortment Planning and Buying partners to review and assist in the formation of the seasonal lessons learnt. Influencing future Buys, using analysis and historical data to ensure commercial decisions are made.  Experience, Skills & Knowledge Commercial and Analytical. Effective communicator - able to communicate messages clearly and concisely to a variety of audiences. Able to work autonomously. Able to demonstrates logical analysis and problem-solving skills. Able to organize, prioritise tasks and manages time well in order to meet deadlines Able to build and maintain productive relationships within team environment. Competent in using Microsoft excel  Attention to detail.  Show ability or aptitude in retail mathematics and able to learn technical applications quickly. Able to demonstrate resilience and remain positive during challenging periods Desire to have fun at work and an appreciation for product. Allocation experience preferred Read Less
  • Belonging & Equity Associate FTC 6 months  

    - London
    Position Overview Please note this is a Fixed Term Contract for 6 mont... Read More
    Position Overview Please note this is a Fixed Term Contract for 6 months.The Belonging & Equity Associate works in partnership with the wider Belonging & Equity (BE) Team, P&D Team and other business stakeholders supporting the drive, design and delivery of key BE interventions. Working closely with the Employee Impact Groups (EIG) you will support and assist the operational delivery of tactical plans, events and objectives linked to the Ralph Lauren Purpose and overall BE vision. You will provide supporting advice and best practices to engage Ralph Lauren communities in Belonging & Equity. Essential Duties & Responsibilities Please note this is a Fixed Term Contract for 6 months.
    In partnership with the P&D team, support the design and delivery of all end-to-end BE practices throughout the Employee Lifecycle. In collaboration with the Senior Belonging & Equity Manager (Line Manager) review and monitor People & BE related KPIs, providing suggestions to influence people agenda and practices. Builds strong relationships with peers within the P&D Team, Employee Impact Groups (EIG), and Country BE Captains to scale BE interventions regionally. Supports the design, and delivery of Employee Impact Group (EIG) initiatives, embedding and ensuring constant elevation in operational excellence. Works closely with EIG Chairs, providing feedback, coaching & mentoring to support population in delivering against expectations. Works closely with Regional & Global Communication teams, in the creation and cascade of a centralised calendar of EIG & BE events and communications i.e. Global Heritage Month Supports and assist action planning activities with EIG Chairs to drive community engagement global awareness, reach and impact. Owns and delivers the coordination of internal & external BE projects, ensuring consistent and clear communication throughout stakeholder management, to include (meeting cadence, meeting minutes & diary management) Partners with our EIG Leadership to identify opportunities and concerns, distil information and progress their plans, help with communication and information collation, ensuring actions deliver timely results. Experience, Skills & Knowledge Please note this is a Fixed Term Contract for 6 months.
    Proven experience and passion for Belonging & Equity initiatives. Moderate knowledge of Belonging & Equity theory and best practice, with an ability to apply research and the socio-political context to internal plans. Willing to build an external network, upon which to draw insights and inspiration. Action oriented; able to facilitate conversations, coordination and in time project manage initiatives, monitoring and reporting progress. An empathetic style with an ability to build trusted relationships to influence behavioural change at appropriate levels. Culturally sensitive, able to consider local nuances when building out plans. An analytical mindset and a data centric approach, able to communicate and story tell data insights in a compelling and thoughtful way. Effective communication / interpersonal skills Proactive in approach with ability to be flexible in a fast-paced environment. Able to adhere to and deliver against deadlines. Able to give and receive feedback. Good knowledge of Belonging & Equity practices Proficient in Microsoft system, Outlook, PowerPoint, Excel Read Less
  • Senior Infrastructure Workplace Associate  

    - London
    Position Overview Ralph Lauren’s Technology group is focused on buildi... Read More
    Position Overview Ralph Lauren’s Technology group is focused on building & leveraging high-quality technology solutions to enhance business & digitization opportunities across channels and geographies.  The Client Services Engineer, reports to the Regional Infrastructure Manager and will form part of a global technology authority. We’re looking for an IT Client Services Technician to join a highly respected organisation to work as part of a team to assure and deliver local services for a range of projects and BAU operations. The successful candidate will be responsible for providing 2nd line support for Windows 7 / 10+, Apple OSX/IOS, Mobile Devices support and other IT infrastructure services to support the infrastructure team. The Client Services Technicians form an essential part as the local face of IT so the average day consists of a wide spectrum of activities, supporting users and providing local hands and eyes support across the infrastructure towers. Essential Duties & Responsibilities Ensures proactive and reactive management of operational incidents, problems and changes for the Local site Acts as remote support for the resolution of Infrastructure faults on site Provides a clear and regular pro-active reporting of the ongoing technical challenges of the technical environment to Region Infrastructure Manager General IT maintenance, such as PC builds, hardware upgrades and software deployment Troubleshooting basic hardware and software errors, network and integration issues Actively manage assets through life (receipt, move, additions and changes) and maintain asset tagging/recording Ensures adequate stock in quantity and quality of equipment to meet customer’s demands Reviews the existing environment, and as and when appropriate, recommends enhancements Where required, assisting departments with projects and corporate internal and external events – including support for regional teams on setup for VC, Meetings etc. for high profile events Effective delivery into projects with tight deadlines, identifying work required and clearly articulating timescales A successful candidate must have strong process, project and communication skills. This role will form part of EMEA region infrastructure team, there may be requirements to travel to other corporate locations on occasion. Experience, Skills & Knowledge Experience of providing Level 2 IT Client Support in a global organisation Experience with Microsoft Office, versions 2010+ Experience with Windows operating systems – Windows 7 and 10, experience with the new 11 OS is a plus Knowledge of Microsoft Configuration Management tools including SCCM and Intune Knowledge of Apple IOS and OSX systems, including setup, configuration and fault finding Experience with a global O365 deployment Knowledge of IT Rooms and floor cable patching A passion for IT and a willingness to learn and expand your knowledge. The successful candidate must be able to communicate with global teams, both written and verbal English is a must. An ability to pick up concepts and applications quickly. Experience working with all levels of an organization in a mature and professional manner Operational experience of large multi-technology environments to a demanding enterprise retail business Extensive experience in operational management including process management, pre-emptive maintenance and Prob/Inc/Change management A globally distributed delivery function, global accounts and accompanying service support models Complex multi-vendor solution management and a mixed service support model utilising In-house, and external 3rd parties This position will be highly focused on supporting Ralph Lauren employees in our corporate office locations, it is essential that the candidate is comfortable being the face for IT on the ground in these locations, this will mean dealing with a full spectrum of seniority – all with their own requirements and expectations. Technical expertise alone is not sufficient for this position. This role is well suited to a team player with strong communication skills, who is service oriented with strong problem solving and analytical skills. The candidate should be customer focused and be able to demonstrate a willingness to help others. The successful candidate will have a remote line manager, so it is essential that they are self-driven, with an ability to plan and manage own workload. They will often need to work in an independent way following the IT Policies and directions from the Regional Team Manager. Read Less
  • Sales Support Associate  

    - London
    Position Overview WHAT WE OFFER The opportunity to work for an iconic... Read More
    Position Overview WHAT WE OFFER The opportunity to work for an iconic and unique lifestyle brand Exciting career opportunities Competitive benefits package and discounts An environment where you can bring your whole self to work Essential Duties & Responsibilities WHAT YOU'LL DO One team focused on the consumer Ensure client support excellence and operational efficiencies Manage deliveries and replenishment to optimise the product offer for clients Coordinate and communicate consistently with the team to ensure an excellent client service Ralph Lauren Brand Ambassador Embody the Ralph Lauren values and spirit Demonstrate a client-centric mindset Support operational efficiencies to create a welcoming and elevated store environment Operations Advance in Ralph Lauren store systems and procedures to enhance operational efficiencies Manage and follow standard operating procedures and Client Support Area procedures to ensure compliance with Ralph Lauren policies and standards Store maintenance Experience, Skills & Knowledge WHO YOU ARE Energetic, passionate, and results-driven team player Experience in a premium/luxury environment Excellent organisational and communication skills Read Less

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