Job Description
The Sales Development Representative (SDR) plays a crucial role in driving new business opportunities and supporting growth within our existing customer base. This role is responsible for identifying, qualifying, and nurturing potential leads, booking meetings for the sales team, and maintaining ongoing relationships to help expand the company’s customer network and revenue.The SDR acts as the first point of contact for many of our prospective clients, representing our brand with professionalism, enthusiasm, and a genuine commitment to helping customers find solutions that meet their needs.Key Responsibilities:1. ProspectingIdentify and research potential customers that fit the target market profile for our products and services.Build and maintain lists of qualified leads using Salesforce.Use outbound strategies such as cold calling, social selling, and targeted email campaigns to engage potential clients.2. Lead QualificationAssess and qualify leads based on agreed criteria such as budget, business need, decision-making authority, and timeline.Qualify inbound (IB) enquiries and referral leads to ensure alignment with target customer profiles.Book meetings or product demonstrations for qualified leads with the relevant Business Development Managers (BDM).3. Lead NurturingMaintain regular communication with prospects to build trust and interest over time.Share relevant product information, updates, and tailored resources to keep prospects engaged.Record all interactions and lead progress within Salesforce to ensure a complete and accurate pipeline view.4. Booking MeetingsSchedule and confirm meetings or demos between qualified prospects and the wider BDM network.Manage scheduling efficiently across regions where applicable, where possible maximising efficiency through location management.Utilise a mix of communication channels (calls, emails, LinkedIn, video etc) to maximise outreach success.5. Managing RelationshipsSupport ongoing engagement with existing clients to ensure satisfaction and retention.Identify opportunities for upselling or cross-selling within the current customer base.Conduct product demonstrations for existing customers to highlight new features and enhancements across all regions.6. Reporting and FeedbackTrack daily and weekly activities, lead conversions, and booked meetings in Salesforce.Prepare weekly reports summarising outreach metrics, pipeline health, and meeting outcomes.Provide feedback to the sales and marketing teams to help refine lead generation campaigns, messaging, and qualification processes.
Qualifications
Proven experience in a sales, business development, or lead generation role (preferably in a B2B environment).Strong communication skills, both verbal and written, with a confident and engaging phone manner.Proficiency with CRM systems (e.g., Salesforce) and sales engagement tools.Ability to manage multiple prospects and priorities simultaneously.High levels of motivation, resilience, and a growth mindset.Strong organisational and time management skills with attention to detail.
Additional Information
Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. Our benefits:25 days holiday + bank holidaysAnnual salary reviewPension planLife assuranceEmployee fuel card schemeElectric Vehicle salary sacrifice schemeEmployee assistance programme24 hour wellness and healthcare assistance via ‘Help@Hand’ by UnumTime off for fertility treatment and in the event of pregnancy loss‘Cycle to work’ schemeAnd of course, you will be part of a modern office space in Crewe that will provide you with an outstanding working environment.#CR #LI-JF1Still Curious?If you feel we are a good match for each other, you can apply online now!If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com.Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies:We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
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