Key Account Manager Steel Wire Rope
Hemel Hempstead, HP2 based on-site, not field-based
Our client is an £8 million successful UK business with a team of 45 employees working across four divisions.
Their high performing Wire Rope Division is expanding and are seeking an experienced Key Account Manager Sales Manager to take ownership of strategic customer accounts to ensure retention, growth & long term profitability.
Success in this role means taking a proactive approach to account management, increasing spend & uncovering new opportunities within existing accounts.
Key Responsibilities
Manage and develop a portfolio of strategic Key Accounts within the Wire Rope Division
Build strong relationships with key decision-makers, buyers, engineers, and operational stakeholders
Increase customer spend, share of wallet, and profitability across assigned accounts
Develop and maintain structured Key Account Plans for all strategic customers
Conduct regular customer visits, account reviews, and business review meetings
Identify opportunities for cross-selling and upselling products and services
Work closely with Internal Sales, Operations, Purchasing, and Leadership teams to support customer requirements
Support inbound customer enquiries and quotations during periods of high demand
Monitor customer performance, trends, risks, and opportunities using CRM and reporting tools
Manage and continuously review the divisional Key Account portfolio
Identify emerging customers with strategic growth potential and develop progression plans
Maintain accurate forecasts, account plans, and customer records within CRM systems
Support contract negotiations, pricing discussions, and commercial agreements
Act as the voice of the customer internally to drive continuous improvement and service excellence
Requires
Proven track record in Key Account Management, BD / Business Development or Strategic Sales
Strong background in technical sales ideally within manufacturing, engineering, construction materials, safety or wire rope industries
Passionate, self-driven and ambitious thrives in a performance-led culture
What You Get
c. £50K basic + performance related bonus (OTE £10-15K) + car allowance
Includes: 25 days holiday + bank holidays,Buy & Sell Holiday Scheme,Free on-site parking, Cycle to Work Scheme, Free Employee Assistance Programme, Regular social events.
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