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• 

  Field Service & PDI Engineer  

  Principal I Ltd

  Posted: 06/08/2026

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  Reports to: Head of Services Location: Field-Based with regular attend... Read More

  Reports to: Head of Services Location: Field-Based with regular attendance at Head Office and customer sites asrequired. Job Summary The Field Service & PDI Engineer is responsible for the installation, maintenance, repair, and support of multifunctional print devices, IT-connected office equipment, and related technology solutions. The role combines field-based copier engineering, IT support skills, and Pre-Delivery Inspection (PDI) responsibilities to ensure equipment is prepared, configured, and deployed to the highest standards. Key Responsibilities Field Service Engineering Install, service, maintain, and repair multifunctional printers, photocopiers, scanners, and associated office technology. Diagnose and rectify mechanical, electrical, software, and connectivity faults. Respond to customer service calls within agreed service level agreements (SLAs). Complete preventative maintenance visits to maximise equipment reliability and customer satisfaction. Accurately record service activity, parts usage, and customer interactions using company systems. Provide technical advice and user guidance to customers where required. IT & Network Support C onfigure devices for network environments including TCP/IP, print drivers, scan-to-email, cloud services, and document management solutions. Troubleshoot network connectivity issues relating to printers and MFDs. Support integration with Microsoft 365, Active Directory, network folders, and secure print solutions. Configure and maintain firmware updates and software applications associated with managed print services. Liaise with customer IT departments and internal technical teams to resolve complex issues. Pre-Delivery Inspection (PDI) Conduct full pre-delivery inspections on all equipment prior to customer installation. Build, configure, test, and quality-check devices to ensure readiness for deployment. Install firmware, software, network settings, and customer-specific configurations. Prepare delivery documentation and equipment records. Ensure all assets, accessories, and consumables are correctly allocated and packaged. Operational Support Assist with equipment refurbishment, upgrades, and reconditioning projects. Support stock control and parts management activities. Assist in product demonstrations and technical evaluations when required. Provide technical support to colleagues and contribute to continuous improvement initiatives. Knowledge, Skills & Experience Essential Previous experience as a photocopier, printer, or field service engineer. Good understanding of networking principles including TCP/IP, DNS, DHCP, and Wi-Fi networking. Experience configuring multifunctional devices in networked environments. Strong fault-finding and diagnostic skills. Excellent customer service and communication skills. Ability to work independently and manage workload effectively. Full UK driving licence. Desirable Experience with managed print solutions. Knowledge of Microsoft 365 environments. Experience with document management software. Manufacturer accreditations (e.g. Ricoh, Sharp, Konica Minolta, Canon, Kyocera, Xerox, HP or Epson). Person Specification Customer-focused and professional Organised and detail oriented Positive and proactive approach Flexible and adaptable Team player with strong communication skillsc272c101-f45c-4783-b4a0-50ad222b87c0 Read Less

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• 

  Senior Sales Account Manager  

  Principal I Ltd

  Posted: 06/08/2026

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  Job Description Reports to: Sales

  Job Description Reports to: Sales Read Less

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• 

  Senior Sales Account Manager  

  Principal I Ltd

  - West Sussex

  Posted: 06/08/2026

  Apply Now

  p Job Description /p p Reports to: Sales Marketing Director /p p br br... Read More

  p Job Description /p p Reports to: Sales Marketing Director /p p br br Are you the right candidate for this opportunity Make sure to read the full description below. br /p p Location: Sussex / Kent / Horsham / London /p p br /p p Package: Excellent basic + uncapped commission (realistic £60K+ OTE in year one, DOE) /p p br /p p br /p p Our Business /p p br /p p Principal I Ltd is a market-leading independent office automation and IT vendor, supporting customers for over 25 years. Managed Print Services sit at the core of what we do, but our real strength is delivering industry leading technology, solutions and support that help organisations work smarter. As an independent supplier, we partner with the world’s biggest brands, giving our clients the best possible choice and value. Our customer base is large, diverse and continually growing, built over three decades of success. /p p br /p p br /p p The Opportunity /p p br /p p We’re looking for an experienced Senior Sales Account Manager to join our high performing team. The primary focus of this role is to manage and grow an existing customer base, developing deep, consultative relationships and uncovering opportunities to enhance their solutions and services. /p p br /p p You’ll manage the full sales lifecycle from identifying opportunities and developing proposals to closing deals and supporting long-term relationships. Success requires strong technical understanding and a proven track record of hitting targets, backed by a business with 30 years of sustained growth. /p p br /p p br /p p Responsibilities /p p br /p ul li br /li li Manage and grow an existing portfolio of key accounts /li /ul p br /p Build deep, solution led relationships to uncover new opportunities p br /p Identify and convert new business prospects across (Southeast or similar territories). p br /p Develop value driven proposals and present tailored solutions p br /p Oversee the full sales cycle from lead to close p br /p Work closely with technical teams to ensure seamless delivery and support p br br /p p br /p p The Person /p p br /p ul li br /li li Experience selling Managed Print Services or similar B2B IT centric solutions /li /ul p br /p Strong understanding of regional business landscapes p br /p A self-disciplined, motivated individual with a track record of success p br /p Confident communicator and natural influencer p br /p Commercially astute, adaptable and solutions focused p br /p Creative thinker with the ability to “think outside the box” p br /p Team player with pride in delivering results p br /p Able to work to deadlines and consistently hit targets p br br /p p br /p p The details contained in this Job Description reflect the content of the job at the date it was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change, existing duties may no longer be required, and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. xjlbheb Consequently, Principal I Ltd will expect to revise this Job Description from time to time and will consult with the post holder at the appropriate time. /p Read Less

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• 

  Digital Transformation Sales Consultant  

  Principal I Ltd

  Posted: 05/08/2026

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  Job Description Reporting to: Sales

  Job Description Reporting to: Sales Read Less

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• 

  Digital Transformation Sales Consultant  

  Principal I Ltd

  - West Sussex

  Posted: 05/08/2026

  Apply Now

  p Job Description /p p Reporting to: Sales Marketing Director /p p br... Read More

  p Job Description /p p Reporting to: Sales Marketing Director /p p br br Please make sure you read the following details carefully before making any applications. br /p p br /p p About the Opportunity /p p br /p p Are you passionate about helping organisations modernise, streamline, and accelerate their business through digital innovation? /p p br /p p We’re looking for a driven Digital Transformation Sales Consultant to join our growing team and lead the charge in delivering cutting-edge digital solutions to UK businesses. /p p br /p p If you thrive in a consultative sales environment, enjoy shaping strategic conversations with senior leaders, and love turning complex challenges into transformational solutions, this role is for you. /p p br /p p br /p p What You’ll Be Doing /p p br /p ul li br /li li Driving new business opportunities across mid-market and enterprise clients. /li /ul p br /p Owning the entire sales cycle from prospecting to close. p br /p Leading discovery sessions to uncover client challenges and digital maturity. p br /p Shaping and presenting digital transformation solutions across areas such as automation, cloud, AI, analytics, and customer experience. p br /p Building long-term relationships and acting as a trusted advisor to client stakeholders. p br /p Collaborating with technical and delivery teams to scope and propose tailored solutions. p br /p Maintaining a strong pipeline and consistently achieving revenue targets. p br br /p p br /p p What You Bring /p p br /p p Essentials /p p br /p ul li br /li li Proven B2B sales success. Ideally in digital transformation, SaaS, technology, or consultancy. /li /ul p br /p Strong understanding of business processes and how digital tools create value. p br /p Excellent communication, presentation, and negotiation capabilities. p br /p Ability to engage confidently with C-suite decision-makers. p br /p A consultative mindset and a passion for problem-solving. p br /p Self-driven, ambitious, and comfortable working autonomously. p br br /p p Nice-to-Haves /p p br /p ul li br /li li Experience with automation, cloud platforms, AI/ML, ERP/CRM, or data analytics. /li /ul p br /p Understanding of professional services delivery. p br /p Exposure to industries undergoing digital modernisation. p br br /p p br /p p Success Looks Like /p p br /p ul li br /li li Meeting or exceeding quarterly and annual revenue targets. /li /ul p br /p Growing both new and existing customer accounts. p br /p High client satisfaction and successful adoption of delivered solutions. p br /p Being recognised by clients as a strategic partner, not just a supplier. p br br /p p br /p p Why Join Us? /p p br /p ul li br /li li Competitive salary + uncapped commission structure. /li /ul p br /p Work with innovative and emerging digital technologies. p br /p Strong professional development and career progression opportunities. p br /p Supportive, collaborative team culture. xjlbheb p br /p Real influence in shaping the future of clients’ digital journeys. p br br /p p br /p Read Less

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• 

  Field Service & PDI Engineer  

  Principal I Ltd

  Posted: 05/08/2026

  Apply Now

  Job Description Reports to: Head of Services Make sure to apply with a... Read More

  Job Description Reports to: Head of Services Make sure to apply with all the requested information, as laid out in the job overview below. Location: Field-Based with regular attendance at Head Office and customer sites as required. Job Summary The Field Service Read Less

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• 

  Field Service & PDI Engineer  

  Principal I Ltd

  - West Sussex

  Posted: 04/08/2026

  Apply Now

  Reports to: Head of Services Location: Field-Based with regular... Read More

  Reports to: Head of Services Location: Field-Based with regular attendance at Head Office and customer sites asrequired. Job Summary The Field Service & PDI Engineer is responsible for the installation, maintenance, repair, and support of multifunctional print devices, IT-connected office equipment, and related technology solutions. The role combines field-based copier engineering, IT support skills, and Pre-Delivery Inspection (PDI) responsibilities to ensure equipment is prepared, configured, and deployed to the highest standards. Key Responsibilities Field Service Engineering Install, service, maintain, and repair multifunctional printers, photocopiers, scanners, and associated office technology. Diagnose and rectify mechanical, electrical, software, and connectivity faults. Respond to customer service calls within agreed service level agreements (SLAs). Complete preventative maintenance visits to maximise equipment reliability and customer satisfaction. Accurately record service activity, parts usage, and customer interactions using company systems. Provide technical advice and user guidance to customers where required. IT & Network Support C onfigure devices for network environments including TCP/IP, print drivers, scan-to-email, cloud services, and document management solutions. Troubleshoot network connectivity issues relating to printers and MFDs. Support integration with Microsoft 365, Active Directory, network folders, and secure print solutions. Configure and maintain firmware updates and software applications associated with managed print services. Liaise with customer IT departments and internal technical teams to resolve complex issues. Pre-Delivery Inspection (PDI) Conduct full pre-delivery inspections on all equipment prior to customer installation. Build, configure, test, and quality-check devices to ensure readiness for deployment. Install firmware, software, network settings, and customer-specific configurations. Prepare delivery documentation and equipment records. Ensure all assets, accessories, and consumables are correctly allocated and packaged. Operational Support Assist with equipment refurbishment, upgrades, and reconditioning projects. Support stock control and parts management activities. Assist in product demonstrations and technical evaluations when required. Provide technical support to colleagues and contribute to continuous improvement initiatives. Knowledge, Skills & Experience Essential Previous experience as a photocopier, printer, or field service engineer. Good understanding of networking principles including TCP/IP, DNS, DHCP, and Wi-Fi networking. Experience configuring multifunctional devices in networked environments. Strong fault-finding and diagnostic skills. Excellent customer service and communication skills. Ability to work independently and manage workload effectively. Full UK driving licence. Desirable Experience with managed print solutions. Knowledge of Microsoft 365 environments. Experience with document management software. Manufacturer accreditations (e.g. Ricoh, Sharp, Konica Minolta, Canon, Kyocera, Xerox, HP or Epson). Person Specification Customer-focused and professional Organised and detail oriented Positive and proactive approach Flexible and adaptable Team player with strong communication skills TPBN1_UKTJ Read Less

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