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Poundland
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  • Employee Relations Advisor  

    - Walsall
    About the role... We are looking for a Employee Relations Advisor to j... Read More
    About the role... We are looking for a Employee Relations Advisor to join the People team, based from our Customer Support Centre in Walsall. The role will work on a hybrid basis.  The Employee Relations Advisor will provide employee relations advice and guidance to our network of retail stores, and manage a high-volume employee relations caseload in accordance with Company policy, procedures and best practice. We uphold three core behaviours that guide all our actions: Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority. Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive. Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why choose us? Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue QUALIFICATION through our apprenticeship programme. Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free. Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks. Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience. Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family’s needs. My Staff Shop: Gain exclusive discounts through our ‘My Staff Shop’ portal, saving on various products and services. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Generous Holiday Allowance: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day’s holiday because we believe birthdays are important. Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. Your Impact and Responsibilities… As Employee Relations Advisor, you will:  Provide consistent expert advice to the store network and Area Managers on HR policy and procedures.  Advising predominately over the phone and via email on all HR casework such as absence, performance, grievance, disciplinary and contractual queries.  To produce accurate HR casework documentation to a high standard in line with the service level agreement.    In conjunction with the team, highlight any trends or inconsistencies to be used in identifying opportunities for continuous improvement. Skills and Knowledge… We are looking with someone with:  Strong experience of working in an Employee Relations Advisor from with a multi-sited and fast-paced environment.  Proven experience of managing a large employee relations caseload including absence, performance, grievance, disciplinary cases.  Ability to prioritise high volume workload with an awareness of implication in respect of cost and risk  Strong communication skills with the ability to present recommendations in a confident and business like manner  The ability to identify opportunities for continuous improvement that will impact on business performance, productivity and the development of HR within the business Read Less
  • Team Leader  

    - Whitby
    Want to join 'Our Land'? Poundland & Dealz is one of the UK's largest... Read More
    Want to join 'Our Land'? Poundland & Dealz is one of the UK's largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to 'create amazing value every day' for our customers.  At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed. We work at pace, and we are highly resilient - #proudland. Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures. A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun. They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues. What your day will look like: Promoting the best experience for our customers Training, supporting and developing your colleagues Driving your individual development Monitoring store standards and availability levels Dealing with deliveries Adhering to cash handling and security procedures Communicating within the store at all levels Planning and organising yourself and others You will need to be as flexible in the hours you can work. We may require you to work shifts. We can offer you a range of benefits such as; A Four-week induction programme Discount Card – 10% discount on most purchases in-store, including PEP&CO Family-Friendly Benefits Loyal Service Awards My Staff Shop – exclusive discount portal Apprenticeships & Career Development   Life Assurance Cover Health & Wellbeing – employee assistance programme to support you Holiday Allowance – increasing by one day per year (up to 33 days) Birthdays are important, so each year, you can take the day off as an extra day’s holiday Read Less
  • Sales Assistant  

    - Banbridge
    Are you passionate about providing excellent customer service in a fas... Read More
    Are you passionate about providing excellent customer service in a fast paced environment? Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service to our customers with a smile and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver our customers the best service and experience.  This role comes with the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).  What Your Day Will Look Like As a Sales Assistant you will: Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful Respond efficiently to till queues to ensure customer satisfaction at all times Process till transactions securely, quickly and accurately Deliver effective product availability, replenish stock as directed Work as part of the store team to create and maintain a fun and friendly environment Live the company values focussing on taking individual responsibility working towards team delivery Deliver accurate cash handling and till operational procedures Deliver store changes/promotions in a timely and precise way. You will need to be flexible in the hours you can work. We may require you to work shifts. We can offer you a range of benefits such as; Discount Card – 10% discount on most purchases in-store, including PEP&CO Family-Friendly Benefits Loyal Service Awards My Staff Shop – exclusive discount portal Apprenticeships & Career Development   Life Assurance Cover Health & Wellbeing – employee assistance programme to support you Holiday Allowance – increasing by one day per year (up to 33 days) Birthdays are important, so each year, you can take the day off as an extra day’s holiday About Us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros... By living our behaviours every day, we've created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves! Read Less
  • Sales Assistant (Clothing)  

    - Coatbridge
    ARE YOU PASSIONATE ABOUT PROVIDING EXCELLENT CUSTOMER SERVICE IN A FAS... Read More
    ARE YOU PASSIONATE ABOUT PROVIDING EXCELLENT CUSTOMER SERVICE IN A FAST PACED ENVIRONMENT? Do you have an eye for fashion?  After a very successful start, our clothing brand PEP&CO is continuing to expand, providing affordable fashion to families in the communities where Poundland & Dealz stores already operate. We call it a “shop within a shop”; a distinct PEP&CO area selling a range of clothes including children, women’s and men’s lines.   We're looking for someone who will deliver amazing customer service by ensuring the clothing range is merchandised and replenished efficiently. Every day the store will look fantastic! What Your Day Will Look Like As a Sales Assistant you will: Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful. Deliver effective product availability, replenish stock as directed. Work as part of the store team to create and maintain a fun and friendly environment. Live the company values focussing on taking individual responsibility working towards team delivery. Deliver store changes/promotions in a timely and accurate way. You'll need to be as flexible as possible in the hours you can work, we may require you to work shifts. We're a fantastic company to work for... Here at Poundland & Dealz we're a fun and friendly place to work, recognise and celebrate success and we'll encourage you to make the most of your potential. ABOUT YOU It goes without saying that you’ll have a passion for fashion and retail experience working in fashion or with clothing products would be a bonus. You'll certainly have an interest in working in a fast-paced store environment like ours. You'll be happy to roll up your sleeves to get the job done and live up to our values of putting our customers first.   On a day to day basis you will need to use your own initiative to ensure the store is always looking great, deliveries are efficiently received and that everything is merchandised correctly. Read Less
  • Team Leader  

    - Coatbridge
    Want to join 'Our Land'? Poundland & Dealz is one of the UK's largest... Read More
    Want to join 'Our Land'? Poundland & Dealz is one of the UK's largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to 'create amazing value every day' for our customers.  At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed. We work at pace, and we are highly resilient - #proudland. Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures. A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun. They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues. What your day will look like: Promoting the best experience for our customers Training, supporting and developing your colleagues Driving your individual development Monitoring store standards and availability levels Dealing with deliveries Adhering to cash handling and security procedures Communicating within the store at all levels Planning and organising yourself and others You will need to be as flexible in the hours you can work. We may require you to work shifts. We can offer you a range of benefits such as; A Four-week induction programme Discount Card – 10% discount on most purchases in-store, including PEP&CO Family-Friendly Benefits Loyal Service Awards My Staff Shop – exclusive discount portal Apprenticeships & Career Development   Life Assurance Cover Health & Wellbeing – employee assistance programme to support you Holiday Allowance – increasing by one day per year (up to 33 days) Birthdays are important, so each year, you can take the day off as an extra day’s holiday Read Less
  • Sales Assistant (Clothing)  

    - Chesterfield
    ARE YOU PASSIONATE ABOUT PROVIDING EXCELLENT CUSTOMER SERVICE IN A FAS... Read More
    ARE YOU PASSIONATE ABOUT PROVIDING EXCELLENT CUSTOMER SERVICE IN A FAST PACED ENVIRONMENT? Do you have an eye for fashion?  After a very successful start, our clothing brand PEP&CO is continuing to expand, providing affordable fashion to families in the communities where Poundland & Dealz stores already operate. We call it a “shop within a shop”; a distinct PEP&CO area selling a range of clothes including children, women’s and men’s lines.   We're looking for someone who will deliver amazing customer service by ensuring the clothing range is merchandised and replenished efficiently. Every day the store will look fantastic! What Your Day Will Look Like As a Sales Assistant you will: Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful. Deliver effective product availability, replenish stock as directed. Work as part of the store team to create and maintain a fun and friendly environment. Live the company values focussing on taking individual responsibility working towards team delivery. Deliver store changes/promotions in a timely and accurate way. You'll need to be as flexible as possible in the hours you can work, we may require you to work shifts. We're a fantastic company to work for... Here at Poundland & Dealz we're a fun and friendly place to work, recognise and celebrate success and we'll encourage you to make the most of your potential. ABOUT YOU It goes without saying that you’ll have a passion for fashion and retail experience working in fashion or with clothing products would be a bonus. You'll certainly have an interest in working in a fast-paced store environment like ours. You'll be happy to roll up your sleeves to get the job done and live up to our values of putting our customers first.   On a day to day basis you will need to use your own initiative to ensure the store is always looking great, deliveries are efficiently received and that everything is merchandised correctly. Read Less
  • Team Leader  

    - Londonderry
    Want to join 'Our Land'? Poundland & Dealz is one of the UK's largest... Read More
    Want to join 'Our Land'? Poundland & Dealz is one of the UK's largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to 'create amazing value every day' for our customers.  At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed. We work at pace, and we are highly resilient - #proudland. Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures. A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun. They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues. What your day will look like: Promoting the best experience for our customers Training, supporting and developing your colleagues Driving your individual development Monitoring store standards and availability levels Dealing with deliveries Adhering to cash handling and security procedures Communicating within the store at all levels Planning and organising yourself and others You will need to be as flexible in the hours you can work. We may require you to work shifts. We can offer you a range of benefits such as; A Four-week induction programme Discount Card – 10% discount on most purchases in-store, including PEP&CO Family-Friendly Benefits Loyal Service Awards My Staff Shop – exclusive discount portal Apprenticeships & Career Development   Life Assurance Cover Health & Wellbeing – employee assistance programme to support you Holiday Allowance – increasing by one day per year (up to 33 days) Birthdays are important, so each year, you can take the day off as an extra day’s holiday Read Less
  • Sales Assistant (Clothing)  

    - Petersfield
    ARE YOU PASSIONATE ABOUT PROVIDING EXCELLENT CUSTOMER SERVICE IN A FAS... Read More
    ARE YOU PASSIONATE ABOUT PROVIDING EXCELLENT CUSTOMER SERVICE IN A FAST PACED ENVIRONMENT? Do you have an eye for fashion?  After a very successful start, our clothing brand PEP&CO is continuing to expand, providing affordable fashion to families in the communities where Poundland & Dealz stores already operate. We call it a “shop within a shop”; a distinct PEP&CO area selling a range of clothes including children, women’s and men’s lines.   We're looking for someone who will deliver amazing customer service by ensuring the clothing range is merchandised and replenished efficiently. Every day the store will look fantastic! What Your Day Will Look Like As a Sales Assistant you will: Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful. Deliver effective product availability, replenish stock as directed. Work as part of the store team to create and maintain a fun and friendly environment. Live the company values focussing on taking individual responsibility working towards team delivery. Deliver store changes/promotions in a timely and accurate way. You'll need to be as flexible as possible in the hours you can work, we may require you to work shifts. We're a fantastic company to work for... Here at Poundland & Dealz we're a fun and friendly place to work, recognise and celebrate success and we'll encourage you to make the most of your potential. ABOUT YOU It goes without saying that you’ll have a passion for fashion and retail experience working in fashion or with clothing products would be a bonus. You'll certainly have an interest in working in a fast-paced store environment like ours. You'll be happy to roll up your sleeves to get the job done and live up to our values of putting our customers first.   On a day to day basis you will need to use your own initiative to ensure the store is always looking great, deliveries are efficiently received and that everything is merchandised correctly. About Us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.   At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.   We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros... By living our behaviours every day, we've created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!   Read Less
  • Sales Assistant (Clothing)  

    - Lymington
    ARE YOU PASSIONATE ABOUT PROVIDING EXCELLENT CUSTOMER SERVICE IN A FAS... Read More
    ARE YOU PASSIONATE ABOUT PROVIDING EXCELLENT CUSTOMER SERVICE IN A FAST PACED ENVIRONMENT? Do you have an eye for fashion?  After a very successful start, our clothing brand PEP&CO is continuing to expand, providing affordable fashion to families in the communities where Poundland & Dealz stores already operate. We call it a “shop within a shop”; a distinct PEP&CO area selling a range of clothes including children, women’s and men’s lines.   We're looking for someone who will deliver amazing customer service by ensuring the clothing range is merchandised and replenished efficiently. Every day the store will look fantastic! What Your Day Will Look Like As a Sales Assistant you will: Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful. Deliver effective product availability, replenish stock as directed. Work as part of the store team to create and maintain a fun and friendly environment. Live the company values focussing on taking individual responsibility working towards team delivery. Deliver store changes/promotions in a timely and accurate way. You'll need to be as flexible as possible in the hours you can work, we may require you to work shifts. We're a fantastic company to work for... Here at Poundland & Dealz we're a fun and friendly place to work, recognise and celebrate success and we'll encourage you to make the most of your potential. ABOUT YOU It goes without saying that you’ll have a passion for fashion and retail experience working in fashion or with clothing products would be a bonus. You'll certainly have an interest in working in a fast-paced store environment like ours. You'll be happy to roll up your sleeves to get the job done and live up to our values of putting our customers first.   On a day to day basis you will need to use your own initiative to ensure the store is always looking great, deliveries are efficiently received and that everything is merchandised correctly. About Us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.   At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.   We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros... By living our behaviours every day, we've created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!   Read Less
  • Sales Assistant - Clothing (Christmas Temp)  

    - Sheffield
    JOIN US FOR CHRISTMAS We're looking for temporary team members to join... Read More
    JOIN US FOR CHRISTMAS We're looking for temporary team members to join our store during the busiest time of the year, starting soon and lasting through until the end of December. We're looking for someone who will deliver amazing customer service by ensuring the clothing range is merchandised and replenished efficiently. If you're passionate about customer service and pride yourself in maintaining the highest standards, we'd like to hear from you. What Your Day Will Look Like As a Sales Assistant you will: Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful. Deliver effective product availability, replenish stock as directed. Work as part of the store team to create and maintain a fun and friendly environment. Deliver store changes/promotions in a timely and accurate way. For this position we may require you to work different shifts based on store needs, therefore flexibility is key. ABOUT YOU It goes without saying that you’ll have a passion for fashion and retail experience working in fashion or with clothing products would be a bonus. You'll certainly have an interest in working in a fast-paced store environment like ours. You'll be happy to roll up your sleeves to get the job done and live up to our values of putting our customers first. On a day to day basis you will need to use your own initiative to ensure the store is always looking great, deliveries are efficiently received and that everything is merchandised correctly. About Us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 650 stores and nearly 15,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.   At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.   We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros... By living our behaviours every day, we've created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!   Read Less

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