Company Detail

Job Openings

• 

  Receptionist  

  Portico Corporate Reception Management

  [temporary] - Cambridge

  Posted: 07/03/2026

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  Job DescriptionWe are currently recruiting for a Receptionist (Guest S... Read More

  Job Description
  
  We are currently recruiting for a Receptionist (Guest Services Host) to join our team in the Cambridge offices of a client in the financial services industry!The successful candidate will be the first point of contact for all queries. They will also work closely with the firm’s staff, as well as other service partners to provide the best possible level of customer service to all.Conveying an attitude where no request is too big and no detail is too small, the successful Guest Services Host will provide a friendly, larger than life welcome, whilst remaining security conscious. They will also know the difference between being discreet and going the extra mile to anticipate the needs of their guests.They will also work closely with the regional facilities manager to assist with general administration, as well as handling catering requests for the meeting rooms and the service of food and drinks.Hours: 40 hours per week, between 8am–5pm, Mon-Fri
  Salary: £28,840Please note that this is a 6-month maternity leave cover contract.
  Qualifications
  
  We are looking for a friendly candidate with a passion for service and attention to detail. They must be willing to go above and beyond to create exception experiences for our clients, as well as possessing strong organisational, communication skills and demonstrating a keen level of pro-activity with a range of tasks. The ideal candidate must have a proven track record in delivering outstanding customer service.
  
  Additional Information
  
  What's in it for you?Excellent holiday allowancePension contributions,Life insuranceEnhanced annual leaveRecommend a Friend Bonus SchemeThank you voucher scheme.24-hour personal helpline for employees, providing counselling & information services.Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.Our Training Academy provides excellent training and development opportunities for our people. Read Less

  Apply Now
• 

  Customer Experience Coordinator  

  Portico Corporate Reception Management

  [fulltime] - London

  Posted: 05/03/2026

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  Job DescriptionPortico are on the lookout for a Customer Experience Co... Read More

  Job Description
  
  Portico are on the lookout for a Customer Experience Coordinator for a building in central London.The overall aim of the Customer Experience Coordinator is to work alongside the Welcome Host and other service providers to create and uphold a positive visitor experience. The Customer Experience Coordinator will have the chance to create and cultivate the front-end user experience for guests and occupiers of the building. This includes: -Helping to creating the bespoke building app and uploading contentCreating an events calendar and any required collateral, as well as running in house eventsCreating music playlists for the public spaceProviding concierge services as well as any other services that will create added value for the occupier’s experience.This is a hands-on role, with the Customer Experience Coordinator working from the Reception desk and sharing the welcome responsibilities with the Welcome Host.Shift details: 40 hour per week, shifts from 8am-5pm Mon-Fri.
  Salary:  £39,000 per annum.
  Qualifications
  
  Corporate reception experience is required for this position, as well as knowledge of running small in-house events and budget management.The successful candidate will also have previous experience of using visitor management systems and will be happy to work alone or as part of a small team. They will be proactive and self-motivated, with a desire to implement a truly memorable customer experience. The successful candidate will have strong communication skills, good attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to manage differing client needs. An excellent multitasker, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.
  
  Additional Information
  
  What's in it for you?Excellent holiday allowancePension contributions,Life insuranceEnhanced annual leaveRecommend a Friend Bonus SchemeThank you voucher scheme.24-hour personal helpline for employees, providing counselling & information services.Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.Our Training Academy provides excellent training and development opportunities for our people. Read Less

  Apply Now

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