Location: We welcome applications from those looking for hybrid working, based 2 days per week in our Handforth (Cheshire) Office. Contract: 12 Month FTC About the Role In this role, youll play a key part in ensuring our delivery network runs smoothly, efficiently and delivers a great experience for our customers and stores. As a Carrier Analyst, youll use data and insight to monitor performance across our carrier network, helping to make sure our services are reliable, cost-effective and operating at their best. Youll work closely with internal teams and external partners to understand performance, identify opportunities for improvement and drive positive change. Whether its analysing trends, improving processes or strengthening carrier relationships, your work will directly contribute to operational excellence and an exceptional customer experience. Key Responsibilities Support the day-to-day management of carrier performance, ensuring service, cost and operational KPIs are consistently achieved Analyse carrier performance data to identify trends, risks and opportunities for improvement Produce regular reports and insights on d...
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