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Pets at Home
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  • Client Care Advisor - Christchurch  

    - Dorset
    Client Care Advisor - Christchurch p If you enjoy providing great serv... Read More
    Client Care Advisor - Christchurch p If you enjoy providing great service and working in a team, we have just the opportunity for you at our Christchurch Practice. p What your typical day will look like: /p ul li Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. /li li Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success. /li li Your great client service during their visit will make sure that their absolute satisfaction is guaranteed, and that the client leaves knowing that they have received exceptional service and look forward to their next visit /li li You will greet each client and offer support, guidance, and expertise, managing payments and future bookings confidently. /li li Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must. /li /ul p This is a part time maternity role (6/9month contract) working 21 hour per week including 1 in 2 Saturdays. (Overtime / Holiday Cover available with flexible shifts and the possibility of a permanent role or extension to contract) /p p The attributes required: /p ul li You are the friendly and welcoming face for the client and their pets when they arrive at the practice. /li li You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. /li li You are calm, attentive and always focus on the clients needs. /li li You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets. /li li You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy s first visit to the vet. /li li Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice. /li /ul p In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference. /p p Benefits /p p In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension, and holiday allowance. /p p Location: BH23 2BN /p p We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! /p Read Less
  • Stylist - Dog Groomer - Ashford p Love pets? Love grooming? Join our t... Read More
    Stylist - Dog Groomer - Ashford p Love pets? Love grooming? Join our team. p At Pets at Home, pets are at the heart of everything we do. Our Pet Care Centres bring together grooming, retail, and veterinary care to give pets the very best, and we re looking for a passionate Dog Stylist / Groomer to join our busy salon. /p p The Role br You ll deliver high-quality grooms with care and precision, building great relationships with pet owners while making sure every pet looks and feels their best. This is a hands-on, customer-facing role with plenty of opportunity to grow. /p p About You br You ll be confident in all aspects of grooming, hold a grooming qualification or be working toward one, customer-focused, flexible, and a great team player. Experience working to targets is a bonus, but not essential. /p p Why Join Us? br We reward our Stylists with benefits that support your wellbeing, including: /p ul li Competitive pay plus commission /li li 28 days holiday, rising to 33* after 2 years /li li Extra day off for your birthday /li li Life assurance (4x salary) /li li 4% company pension contribution /li li 20% colleague discount (30% off own brand) /li /ul p Click here to read our Values Behaviours /p p Click here for more details and other benefits /p p We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! /p Read Less
  • Senior Client Care Advisor - Amesbury  

    - Wiltshire
    Senior Client Care Advisor - Amesbury p Senior Client Care Advisor p W... Read More
    Senior Client Care Advisor - Amesbury p Senior Client Care Advisor p We are currently seeking a senior client care advisor to join our friendly and dynamic client care team. This role would be suited to someone with previous relevant experience and a desire to progress and develop within the role. Experience within a veterinary or clinical setting is preferred, but not essential. /p p Veterinary client care advisors do so much more than answer the phone! The role is busy, challenging and diverse - no two days are the same, and so we are looking for an outgoing, positive and articulate individual who is a team player with excellent communication and organisational skills. The ideal candidate must be a client focused individual who can demonstrate an aptitude for multi-tasking. This role does not involve animal handling, although a love for animals goes without saying; and you must also show willingness to learn, proficient IT skills and an excellent telephone manner. /p p Vets for Pets Amesbury is a standalone, small animal practice, with approachable, supportive partners and a fabulous team of vets, nurses and client care advisors. The client care team is overseen by our practice owners and practice administrators who guide the team to operate to the highest of standards whilst also ensuring job satisfaction and an excellent work life balance. br As a senior client care advisor for our surgery, you will be assisting the clinical team with the day to day work flow of the practice, taking ownership of certain key aspects of day to day administration critical to practice function. You will be expected to model the highest standards of professional behaviour, as well as demonstrating a higher level of responsibility; with duties including (but not limited to): /p ul li Managing, coordinating and organising the client care team and the reception desk with an emphasis on providing a professional service to clients and their pets; and creating an efficient and welcoming reception area. /li li Managing and dealing with appointment bookings in a professional and efficient manner using the in-practice database system, being sensitive to client needs and promoting a professional image at all times. /li li Building effective professional relationships with clients to improve customer satisfaction. /li li Developing and maintaining current product and service knowledge and advising where necessary in line with company protocols. /li li Working within a team to ensure that the reception and other areas of the practice are kept to a high standard of cleanliness. /li li Showing an awareness of financial controls within the practice, including banking. /li /ul p We are able to offer a competitive salary dependent on experience, as well as company benefits, exclusive group discounts and online benefits. /p p The position will cover 20-25 hrs per week which will be a combination of morning and afternoon shifts, with Saturday mornings to be covered on shared rota. br If you would like to become a part of this incredible team, working with exceptional colleagues, in our modern, state of the art veterinary surgery, then please send your CV and covering letter to Sonia.roffesilvester@vets4pets.com /p p Location: SP4 7FL /p p We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! /p Read Less
  • Stylist - Dog Groomer - Rugby  

    - Warwickshire
    Stylist - Dog Groomer - Rugby p Love pets? Love grooming? Join our tea... Read More
    Stylist - Dog Groomer - Rugby p Love pets? Love grooming? Join our team. p At Pets at Home, pets are at the heart of everything we do. Our Pet Care Centres bring together grooming, retail, and veterinary care to give pets the very best, and we re looking for a passionate Dog Stylist / Groomer to join our busy salon. /p p The Role br You ll deliver high-quality grooms with care and precision, building great relationships with pet owners while making sure every pet looks and feels their best. This is a hands-on, customer-facing role with plenty of opportunity to grow. /p p About You br You ll be confident in all aspects of grooming, hold a grooming qualification or be working toward one, customer-focused, flexible, and a great team player. Experience working to targets is a bonus, but not essential. /p p Why Join Us? br We reward our Stylists with benefits that support your wellbeing, including: /p ul li Competitive pay plus commission /li li 28 days holiday, rising to 33* after 2 years /li li Extra day off for your birthday /li li Life assurance (4x salary) /li li 4% company pension contribution /li li 20% colleague discount (30% off own brand) /li /ul p Click here to read our Values Behaviours /p p Click here for more details and other benefits /p p We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! /p Read Less
  • Legal Counsel / Senior Legal Counsel (IT Commercial) - FTC p Help shap... Read More
    Legal Counsel / Senior Legal Counsel (IT Commercial) - FTC p Help shape the future of pet care, supporting everything from day-to-day commercial and technology matters to some of the most exciting technology and commercial projects in UK retail! p At Pets at Home, we re united by one purpose, to improve the lives of pets and the people who love them. As the UK s leading pet care business, we re investing heavily in digital innovation, technology transformation and new ways to serve our customers. We re now looking for a talented Legal Counsel or Senior Legal Counsel to join our highly regarded in-house Legal team on a fixed-term basis (minimum six months). /p p This is a fantastic opportunity for a commercially minded lawyer who enjoys partnering with stakeholders, navigating complex challenges and providing practical legal solutions that help a business thrive. /p p The role offers hybrid working (two office days per week) from our Support Office in Handforth, Cheshire. /p p About the Role /p p Reporting to one of our Heads of Legal, you ll play a key role supporting technology and commercial activity across the Group, advising colleagues across Digital, Technology, Procurement, Information Security and Data Privacy. /p p Your work will include: /p ul li Drafting, reviewing and negotiating a wide range of technology and commercial contracts, including SaaS, software licensing, outsourcing, technology services and supply agreements /li li Supporting strategic technology, cybersecurity, AI, data and digital transformation initiatives /li li Providing pragmatic commercial advice across areas such as IP, brand protection, marketing, consumer law, data protection and insurance /li li Delivering legal guidance, training and compliance support across the business /li li Monitoring legal and regulatory developments and helping stakeholders respond confidently to change /li /ul p This role offers excellent exposure to senior stakeholders and high-profile, business-critical projects. /p p About You /p p We re looking for a qualified solicitor (or equivalent) with strong experience in technology and commercial contracting, gained in private practice and/or in-house. /p p You ll bring: /p ul li Around 5+ years PQE (or equivalent experience) /li li Strong drafting and negotiation skills across IT and commercial agreements /li li Commercial awareness, sound judgement and a pragmatic approach to risk /li li The ability to communicate complex legal issues clearly and concisely /li li Excellent relationship building and stakeholder management skills /li li A proactive, collaborative mindset and a genuine desire to make a difference /li /ul p In-house experience would be beneficial, but is not essential. /p p Why Join Pets at Home? /p ul li Work for a market-leading, values-led business with pets at the heart of everything we do /li li Gain exposure to innovative technology, digital and strategic projects /li li Join a supportive, high-performing legal team where your contribution is valued /li li Competitive salary and benefits package, including; 28 days holiday (plus bank holidays), private healthcare, life assurance and a range of additional colleague benefits /li /ul p Whether you re an experienced Legal Counsel or ready to step into a Senior Legal Counsel role, this is an opportunity to make a genuine impact within a business that s ambitious, growing and passionate about doing the right thing. /p p Apply today and help us improve the life of every pet in the UK! /p p Pets just see people. They aren t biased and they don t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! /p p #LI-DNI /p Read Less
  • Veterinary Receptionist/ Client Care Advisor - Chesterfield p At Chest... Read More
    Veterinary Receptionist/ Client Care Advisor - Chesterfield p At Chesterfield Vets for Pets, we believe our reception team is the heart of the practice. p worried about a much-loved pet, and the last person they see before they leave. That means this role is about far more than answering the phone or booking appointments. /p p We re looking for someone who is warm, organised, professional and genuinely enjoys helping people. Someone who can make every client feel welcome, remain calm during busy periods and become an important part of our close-knit team. /p p About the role /p p This is a full-time front-of-house position where no two days are the same. /p p Your responsibilities will include: /p ul li Greeting clients and their pets with a warm, friendly welcome /li li Answering telephone enquiries /li li Booking appointments and managing the appointment diary /li li Taking payments /li li Supporting the smooth running of reception /li li Keeping the reception area clean, tidy and welcoming /li li Delivering outstanding customer service every day /li /ul p This is a front-of-house reception role. You ll be the face of the practice and play a key role in creating an exceptional experience for every client. /p p What we re looking for /p p Previous reception or customer service experience is essential. Veterinary experience is welcome but isn t essential-we can teach you that. /p p We re looking for someone who is: /p ul li Friendly, approachable and professional /li li An excellent communicator /li li Calm under pressure /li li Organised with great attention to detail /li li Confident using computer systems /li li Able to prioritise and multitask in a busy environment /li li A genuine team player /li /ul p Most importantly, we re looking for someone who enjoys working with people and understands that great customer service comes from empathy, kindness and excellent communication. /p p Why join us? /p p We re proud of the culture we ve built. /p p We re a supportive, collaborative team who genuinely enjoy working together. We don t believe in hierarchy or unnecessary pressure-we believe in helping each other and creating an environment where everyone feels valued. /p p Our clients know us as a friendly, welcoming practice, and we re looking for someone who shares those values. /p p We also offer: /p ul li Protected lunch break every day (the practice closes for one hour) /li li A supportive and experienced team /li li Opportunities for training and development /li li A genuinely flexible and understanding employer /li li Dogs are welcome at work /li li Easy parking /li li A practice on the edge of the Peak District with excellent links to the M1 and East Midlands Airport /li /ul p We re proudly inclusive and value diversity across our team. /p p We re working towards our Autism Friendly Award and recognise that people work in different ways. We actively support that. /p p Hours /p ul li Full-time /li li 11:00am-7:00pm shifts /li li 1 in 2 Saturdays /li li No out-of-hours /li /ul p If this sounds like you... /p p We d love to hear from you. /p p Please send us your CV along with a short covering letter telling us a little about yourself and why you d like to join Chesterfield Vets for Pets to jenny.oliver@vetsforpets.com /p p We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! /p Read Less
  • Veterinary Care Assistant - Walton-On-Thames p We have an exciting opp... Read More
    Veterinary Care Assistant - Walton-On-Thames p We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Walton on Thames Vets for Pets practice. p Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities. /p p You will assist all colleagues with both clinical and non-clinical duties to support smooth running of the practice and provide the best standard of patient care. Ideal for a current VCA looking to potentially progress or Student Veterinary Nurse ready for a change. We have dedicated clinical coaches on site every day who can assist with training. /p p This is a Full-Time role working 40 hours per week, including 1 in 4 Saturdays on reception, with a day off in lieu. /p p If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you. /p p The attributes required: /p ul li You are the friendly and welcoming face for the client and their pets when they arrive at the practice. /li li You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. /li li You are calm, attentive, and always focus on the clients needs. /li li You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets. /li li You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy s first visit to the vet. /li li Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice. /li /ul p In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference. /p p Benefits: /p p In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance. /p p The salary for this role is from 12.71 per hour. /p p Please include a cover letter with your application. /p p Location: KT12 2SS /p p We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you. /p Read Less
  • Store Colleague  

    Store Colleague p Store Colleague p Are you passionate about pets and... Read More
    Store Colleague p Store Colleague p Are you passionate about pets and delivering brilliant customer service? Join us as a Store Colleague and be right at the heart of our pet care centres, creating exceptional experiences that keep our customers coming back. /p p This is a fantastic opportunity for someone looking to build a long-term career with us. Please note, this is a permanent role with contractual hours, not a term-time or seasonal position. we re looking for individuals who can commit beyond short-term availability. /p p Availability is required for 4 days per week, including one weekend day. Shifts will be scheduled between the hours of 7:00AM - 8:15PM. /p p The Role: /p p As a Store Colleague, you ll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You ll also build strong customer relationships, enhancing their experience with us. /p p What you will bring with you: /p ul li Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood. /li li Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information. /li li Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently. /li li Eagerness to Learn: A keen interest in ongoing learning and professional development. /li li Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance. /li li Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals. /li li Flexibility, Flexible to work shifts that may include evenings, weekend and some bank holidays /li /ul p Benefits: /p ul li Attractive rates of pay /li li Paid holidays /li li Additional leave for birthdays, and special occasions /li li 20% colleague discount in Stores /li li Discretional annual bonus scheme /li li Access to other discounts and benefits /li li Opportunity to do charity work in your local community /li li Career progression /li /ul p About Us: br At Pets at Home, everything we do is about understanding and caring for pets. br Pets are amazing. If we re down, they lift us up. If we re lonely, they re our company. If we need a friend, they listen. br Pets improve our health. Increase our life expectancy. Lower our blood pressure. They make us think. Make us care. br And because pets are the best, they deserve the best. At Pets at Home, our trusted retail colleagues are here to give pets and their people exactly what they need. Our Vets for Pets colleagues are their voice when they can t tell us what s wrong. Our pet groomers are here to help them look and feel good. Our charitable foundation takes care of pets and their people in need. br We re one pet family with a shared love of the animals who make us who we are. We know that there s nothing like the bond between pet and owner - many of us are pet owners too. And we re here to make that bond stronger than ever. /p p We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates. /p p Our preferred method of contact is via email. To ensure you receive our communications, kindly check your junk or spam folder regularly. /p p We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! /p Read Less
  • Stylist - Dog Groomer - Hemel Hempstead  

    - Hertfordshire
    Stylist - Dog Groomer - Hemel Hempstead p Love pets? Love grooming? Jo... Read More
    Stylist - Dog Groomer - Hemel Hempstead p Love pets? Love grooming? Join our team. p At Pets at Home, pets are at the heart of everything we do. Our Pet Care Centres bring together grooming, retail, and veterinary care to give pets the very best, and we re looking for a passionate Dog Stylist / Groomer to join our busy salon. /p p The Role br You ll deliver high-quality grooms with care and precision, building great relationships with pet owners while making sure every pet looks and feels their best. This is a hands-on, customer-facing role with plenty of opportunity to grow. /p p About You br You ll be confident in all aspects of grooming, hold a grooming qualification or be working toward one, customer-focused, flexible, and a great team player. Experience working to targets is a bonus, but not essential. /p p Why Join Us? br We reward our Stylists with benefits that support your wellbeing, including: /p ul li Competitive pay plus commission /li li 28 days holiday, rising to 33* after 2 years /li li Extra day off for your birthday /li li Life assurance (4x salary) /li li 4% company pension contribution /li li 20% colleague discount (30% off own brand) /li /ul p Click here to read our Values Behaviours /p p Click here for more details and other benefits /p p We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! /p Read Less
  • Stylist - Dog Groomer  

    - Greater London
    Stylist - Dog Groomer p Love pets? Love grooming? Join our team. p At... Read More
    Stylist - Dog Groomer p Love pets? Love grooming? Join our team. p At Pets at Home, pets are at the heart of everything we do. Our Pet Care Centres bring together grooming, retail, and veterinary care to give pets the very best, and we re looking for a passionate Dog Stylist / Groomer to join our busy salon. /p p The Role br You ll deliver high-quality grooms with care and precision, building great relationships with pet owners while making sure every pet looks and feels their best. This is a hands-on, customer-facing role with plenty of opportunity to grow. /p p About You br You ll be confident in all aspects of grooming, hold a grooming qualification or be working toward one, customer-focused, flexible, and a great team player. Experience working to targets is a bonus, but not essential. /p p Why Join Us? br We reward our Stylists with benefits that support your wellbeing, including: /p ul li Competitive pay plus commission /li li 28 days holiday, rising to 33* after 2 years /li li Extra day off for your birthday /li li Life assurance (4x salary) /li li 4% company pension contribution /li li 20% colleague discount (30% off own brand) /li /ul p Click here to read our Values Behaviours /p p Click here for more details and other benefits /p p We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! /p Read Less

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