DiagnosticsTechnician
Location: Bristol -Bradley Stoke, BS32
Salary: £28,000 per annum
Hours: 37.5 hours per week, Monday Friday
Contract: Full-time, Permanent - Immediate Start
(Onsite role)
About the Role
Pertemps Technical are recruiting on behalf of our client for a Diagonistics Technician to join their busyservice team. You will be the first point of contact for customers, providing technical support and helping to maintain the highest quality standards across a range of coffee vending machines.
This is a varied role combining customer service, technical support, spare parts coordination and continuous improvement activities.
Key Responsibilities
Provide telephone and email support to customers, resolving technical queries and incidents Diagnose and troubleshoot electrical, mechanical, and hydraulic issues with vending machines Process and manage spare parts requests, ensuring accuracy and timely delivery Inspect, test, and analyse returned components, preparing detailed reports Maintain accurate and up-to-date records in Microsoft Dynamics (SAP experience desirable) Prepare and update technical documentation for internal teams and customers Collaborate with Sales, Quality, R&D, and Production to support issue resolution Ensure compliance with data protection, health & safety, and ISO standards What Were Looking For
Understanding of basic electrical principles Knowledge of electrical, mechanical, and hydraulic systems Strong IT skills (MS Office, MD Dynamics; SAP advantageous) Excellent communication skills, written and verbal Organised and able to manage multiple tasks effectively Problem-solving mindset with a continuous improvement approach Team player with a proactive attitude Appliance/technical support backgroundessential Whats on Offer
Bonus schemes of up to 5% 2328 days holiday (plus Bank Holidays), increasing with length of service Enhanced pension scheme Free parking Christmas shutdown Employee Assistance Programme Ongoing training, development, and career progression opportunities Great team environment and high-quality facilities How to Apply
If you are interested in this role, please click apply and attach your CV. For any queries please reach out to Pertemps technical on option 3
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