Client Manager Specialist Insurance Full Time | Permanent | Hybrid Working | 35 Hour Week
Are you an experienced insurance professional with a passion for delivering exceptional client service? Do you enjoy building long-term relationships, managing renewals, and working with high-net-worth customers who expect the very best?
We're recruiting for a Client Manager to join a highly respected specialist insurance business during an exciting period of growth and development. This is a fantastic opportunity to become part of a collaborative, supportive team, with genuine opportunities to progress and shape your career as the business continues to evolve.
Ideally, you'll have experience within speacialist motor insurance or a broader insurance background coupled with a genuine interest in classic cars and the automotive world.
The Role As a Client Manager, you'll take ownership of a portfolio of high-net-worth clients, ensuring their needs are understood, expectations are exceeded, and renewals are managed effectively. You'll build strong relationships, provide expert advice, and work closely with colleagues to deliver a first-class customer experience.
This role is about far more than processing policiesit's about becoming a trusted advisor, influencing outcomes, and nurturing long-term client relationships.
Key Responsibilities Managing and developing relationships with high-net-worth clients
Handling policy renewals and retention activities
Delivering an exceptional level of customer service and support
Managing client expectations and resolving queries professionally
Building trust and acting as a key point of contact for your portfolio
Identifying opportunities to strengthen client relationships and add value
Working collaboratively with colleagues to achieve team and business objectives
Maintaining accurate records and ensuring compliance with industry regulations
What We're Looking For Previous experience within the insurance industry is essential
Experience within classic car insurance would be highly advantageous, although broader insurance backgrounds will also be considered
A tenacious, self-starting approach with the ability to work proactively
Confident, approachable and influential communication skills
Strong relationship-building and account management capabilities
Excellent attention to detail and organisational skills
A collaborative mindset and willingness to support the wider team
What's On Offer? Hybrid working
35-hour working week
25 days holiday plus bank holidays
Company pension scheme
Perkbox employee benefits
Critical illness cover
Life insurance
Annual bonus opportunities
Genuine career development and progression opportunities
A friendly, knowledgeable and supportive team environment
This is an exciting opportunity to join a business that is investing in its future and in its people. If you're looking for a role where you can develop your expertise, build lasting client relationships and grow your career within specialist insurance, we'd love to hear from you.
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