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Perk
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  • Customer Care Agent - Birmingham, West Midlands  

    - Walsall
    Customer Care Agent - Birmingham, West Midlands About Us Perk (forme... Read More
    Customer Care Agent - Birmingham, West Midlands About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. About the Role We are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction. Support and engage with our customers with their global business travel requirements Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues. Exceed customer expectations e when managing bookings, queries and requests. Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! We are looking for people who Have great communication skills, fluency in English, both written and spoken is essential. Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude. Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed. Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily. Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them. Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction. Embody our values, add to our company culture and are passionate about travel. Are comfortable with an office based environment and have shift flexibility. What We're Looking For Native or fluent level of English. Experience in a customer facing role whether that be retail or call centre environment. Experience supporting customers via email, live chat, and phone are a benefit. Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit. What we offer Receive competitive compensation and equity ownership in Perk Perk offer the real living wage for this role Rest and recharge with 25 days of annual leave plus bank holidays Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex Plan for your future with our qualifying earnings company pension plan with Aviva Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Rest assured that you're covered by income protection in case you experience a long-term sickness or absence Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Focus on your family with 12-16 weeks' paid parental leave Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes Broaden your horizons with up to 20 "Work from Anywhere" days per year Stay savvy with access to a wide variety of discounts and rewards Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support Working Hours & Conditions Office based in our Birmingham City Centre office 5 days / week Working hours are on a rotational basis between 8am - 7pm Weekly working hours will be 37.5 You will be required to work 1 weekend in every 7 weeks How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Customer Care Agent - Birmingham, West Midlands  

    - Walsall
    Customer Care Agent - Birmingham, West Midlands About Us Perk (forme... Read More
    Customer Care Agent - Birmingham, West Midlands About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. About the Role We are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction. Support and engage with our customers with their global business travel requirements Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues. Exceed customer expectations e when managing bookings, queries and requests. Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! We are looking for people who Have great communication skills, fluency in English, both written and spoken is essential. Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude. Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed. Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily. Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them. Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction. Embody our values, add to our company culture and are passionate about travel. Are comfortable with an office based environment and have shift flexibility. What We're Looking For Native or fluent level of English. Experience in a customer facing role whether that be retail or call centre environment. Experience supporting customers via email, live chat, and phone are a benefit. Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit. What we offer Receive competitive compensation and equity ownership in Perk Perk offer the real living wage for this role Rest and recharge with 25 days of annual leave plus bank holidays Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex Plan for your future with our qualifying earnings company pension plan with Aviva Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Rest assured that you're covered by income protection in case you experience a long-term sickness or absence Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Focus on your family with 12-16 weeks' paid parental leave Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes Broaden your horizons with up to 20 "Work from Anywhere" days per year Stay savvy with access to a wide variety of discounts and rewards Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support Working Hours & Conditions Office based in our Birmingham City Centre office 5 days / week Working hours are on a rotational basis between 8am - 7pm Weekly working hours will be 37.5 You will be required to work 1 weekend in every 7 weeks How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • People Partner - Tech - London  

    - London (Central)
    People Partner - Tech - LondonAbout UsPerk (formerly TravelPerk) is th... Read More
    People Partner - Tech - London

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.People Partner - Tech Fixed-Term: 1 Year Maternity Cover
    We're scaling fast across the US and Europe, and our global team of almost 2000 colleagues continues to grow, and fast! As we expand our reach, launch new products and enter new markets, we need to stay sharp, scalable and human. That's where you come in.We are seeking a highly capable People Partner to join our high-performing team for a 1-year fixed-term contract to cover maternity leave. This role is critical, partnering with leaders to deliver people strategies that drive performance, engagement, and scalable growth. This person will also be partnering with tech department leaders. As a People Partner, you'll work closely with senior managers and functional leaders to translate company priorities into actionable people plans. You'll bring clarity, commerciality, and care to everything you do, enabling leaders to make confident decisions and empowering teams to thrive.Due to the recent acquisition and ongoing integration of two organisations alongside our huge growth ambitions, this role is for someone who thrives in fast paced, scaling environments and knows how to bring clarity, commerciality, and dedication to employee experience in fast-scaling teams.You'll be responsible for implementing core people processes, enabling change initiatives, and ensuring we're building a culture that reflects our values as we scale during this important period.If you thrive in fast-paced, high-impact environments, know how to balance tactical delivery with strategic thinking, and want to make a meaningful impact on people and performance over a fixed term, we'd love to meet you.
    What You'll DoPartner with Leaders to Deliver People PlansWork with Senior Leaders and Managers across the tech department to co-create people priorities with business goals.Provide insight, challenge, and recommendations on people topics across the full employee lifecycle including org design, high performance culture, and leading change.Act as a trusted adviser and coach, ensuring leaders have the mindset, capability, and confidence to lead their teams effectively.Implement and manage key people processes (e.g. performance reviews, engagement surveys, talent planning) in your functions, ensuring quality and consistency.Our values are at the heart of everything we do here at Perk. You'll shape the employee experience across the teams you partner, and beyond. Help us listen carefully, act on feedback and build a culture that people want to be part of.Drive Performance and EngagementSupport leaders to embed the performance process, ensuring objectives, feedback, and development conversations drive high performance.Use a range of data insights including People Data, Engagement Results, performance, and external sources to proactively partner on action planning, and monitor progress against agreed initiatives.Champion our values and ensure they are embedded into ways of working.Use people's data to diagnose challenges, track progress, and recommend improvements.Lead Change at a Functional LevelCo-deliver change management activities with Senior Leaders and Managers, ensuring buy-in, clear communication, leader enablement, and smooth implementation.Lead integration projects, restructures, or shifts in operating models, working closely with senior People Partners and other stakeholders.You'll ensure that through change and beyond, our colleagues are valued, and stay connected to our mission.Enable Leadership and Manager CapabilityCoach and guide Leaders and Managers on people topics, from performance and development to team dynamics and organisational change.Identify capability gaps and partner with the relevant People Team functions to address them, including through the creation and delivery of learning content.You'll bring insight, challenge and clarity to business decisions, team structures and leadership plans. With huge growth plans comes ambiguity and a need to adapt our approach regularly; you'll be comfortable navigating unknowns, and bring confidence in others through ambiguity.
    What Success Looks LikeLeaders in your functions feel equipped and confident to lead their teams through growth and change, and to drive performance, engagement and team development.Core people processes are delivered with consistency, quality, and impact.People's insights such as engagement, churn, and absence remain healthy, and engagement and performance metrics in your functions improve, with clear links to actions you've partnered on.Change initiatives in your remit are implemented smoothly, with positive feedback from leaders and teams.Successful project delivery across your business function and the People Team
    What You'll BringExperience in a People Partner role partnering in fast-growing tech companiesA track record of partnering and influencing senior leaders across tech functions (Engineering, Product and/or Design)Strong understanding of organisational design, performance management, leadership development and change managementA coaching mindset and excellent communication skills. You know when to challenge and when to supportA commercial approach to people work, with a focus on impact, data and action and balancing employee experienceExperience developing and enabling leadersComfort operating across regions and time zones, with experience partnering international teamsA bias for clarity, consistency and care in everything you do

    What We OfferReceive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Senior Customer Marketing Manager - London  

    - London (Central)
    Senior Customer Marketing Manager - LondonAbout UsPerk (formerly Trave... Read More
    Senior Customer Marketing Manager - London

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.Seniority: SeniorLocation: London, Barcelona, Reports to: Product Marketing DirectorAbout the roleAs the Senior Customer Marketing Manager, you will be responsible for deepening engagement and relationships with our customers and turning brand neutrals into brand advocates that builds credibility, helps us build customer-centric solutions and enhances Perk's position in the marketplace .What you'll do:Maintain and enhance a comprehensive customer advocacy and marketing strategy that identifies, nurtures, and leverages Perk customers as advocates and their role in delivering growthEnhance the case study/testimonial programme to amplify the excitement of our customers and demonstrate the realised economic value within their businessesWork with integrated marketing, social media, sales, and other x-functional partners to own the distribution of such content through the customer lifecycleDevelop and roll-out Perk customer referral & customer reference programsMaintain and improve upon marketing programmes/mechanisms to encourage positive reviews, improving presence on sites such as Capterra & G2Establish a strategy for an active and engaged Customer Community, fostering peer-to-peer interactions and knowledge sharingManaging our Customer Advisory Board (CAB) that aims to gather feedback and co-create solutions with Perk's most strategic customers.Act as the main bridge between marketing and account management in leveraging customer advocates within marketing activity i.e. spokespeople at eventsMonitor against KPIs for the impact of the customer advocacy program
    Qualifications & Experience:Extensive experience within customer marketing/advocacy, specifically within B2B SaaS productsThe ability to recognise and understand customer pain points and turn that knowledge into adaptations or improvements.Self-motivated with a passion for building and nurturing customer relationships.Experience in evolving marketing programmes based on performance data, feedback from sales, and understanding of the business.Hands-on experience prioritizing running multiple initiatives, campaigns, and deliverables simultaneously.Self-motivation, who can work independently and proactively to resolve issues and take ownership of tools and processes, established and newExperience in managing and forecasting budgets would be beneficial.Strong communicator and cross functional collaboratorOur Benefits:
    Receive competitive compensation and equity ownership in Perk.Rest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Web Specialist - 12 Months FTC - London  

    - London (Central)
    Web Specialist - 12 Months FTC - LondonAbout UsPerk (formerly TravelPe... Read More
    Web Specialist - 12 Months FTC - London

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the RoleAs a Web Specialist, you'll be the connective tissue between our web team and the rest of the business. This role exists because great websites aren't just built, they're coordinated, prioritised, and protected from chaos. Sitting at the intersection of Marketing and Web Development, you'll own the intake and lifecycle of web requests, ensure every project is properly scoped before it touches the dev queue, and support the Head of Web in delivering an increasingly ambitious web roadmap.But this role doesn't stop at coordination. You'll also be hands-on in the quality of what we ship, reviewing copy and UX before pages go live, supporting CRO initiatives, and acting as a critical second pair of eyes on every significant release. You care as much about whether a page converts as whether it launches on time.If you're someone who thrives on bringing order to complexity, has strong instincts for good web copy and user experience, and can hold your own in a room with engineers, designers, and copywriters alike, this is your role.What You'll DoRequest Management & TriageOwn the web request intake process end-to-end: receive, qualify, triage, and prioritise requests from Marketing, Growth, Product Marketing, Campaigns, and other stakeholdersEnforce briefing standards - no brief, no queue; work with requestors to complete briefs before any work is scoped or scheduledMaintain and update the web backlog and sprint board, ensuring clarity on status, ownership, and blockers at all timesProject CoordinationAct as the day-to-day PM between web dev and business stakeholders: align on scope, track delivery, flag risks early, and follow up on task completionCoordinate QA cycles for web updates and new pages - own the checklist, chase sign-offs, and ensure nothing ships broken or unreviewedManage the feedback loop between requestors and developers, translating business needs into clear, actionable briefs that developers can execute without excessive back-and-forthShipping & QualitySupport the Head of Web in the end-to-end delivery of web updates: from brief to staging review to live, acting as a second pair of eyes on every significant releaseConduct structured copy and UX reviews against brand guidelines, messaging frameworks, and conversion best practices before pages go to dev - catching issues at the cheapest possible momentContribute to CRO initiatives: help coordinate A/B test setups, document hypotheses, track experiment results, and translate findings into actionable next iterationsFlag UX inconsistencies, weak CTAs, or copy gaps during QA - not just "does it work" but "does it work well"Maintain a running log of live issues, quick wins, and conversion observations to feed into the roadmapWeb Project SupportSupport the Head of Web across strategic and operational web projects: discovery, stakeholder alignment, copy and content reviews, UAT, and post-launch analysisContribute to roadmap planning sessions - tracking dependencies, flagging capacity constraints, and keeping the board currentProcess & GovernanceMaintain and improve request intake templates, briefing standards, and triage criteriaBuild and maintain a repository of web guidelines, templates, and SOPs for recurring request typesProduce regular status updates and web pipeline reports for the Head of Web and wider marketing leadershipWhat You Need 3-5 years of experience in a web operations, digital project management, or web coordination role - ideally in a B2B SaaS or scale-up environmentStrong understanding of how websites are built and managed: CMS workflows, basic HTML/CSS literacy, staging vs. production, QA processes.Solid grasp of conversion fundamentals - CTAs, landing page structure, form optimisation, messaging hierarchy - and the ability to review copy with a critical, user-first eyeProven ability to manage multiple concurrent workstreams with competing priorities without dropping ballsExperience coordinating between technical (dev) and non-technical (marketing, content, design) stakeholders - able to translate fluently between both worldsHighly organised, process-minded, and proactive - someone who builds systems, not just follows themStrong written communication skills: able to write a sharp brief, a clear QA comment, or a concise status update equally wellIt's a plus if you haveExperience with CMS platforms such as StoryBlokFamiliarity with SEO fundamentals and how they intersect with web productionHands-on experience with A/B testing or CRO toolsExposure to UX principles or basic wireframing (Figma literacy a plus)Basic understanding of web performance metrics (Core Web Vitals, page speed)Who You AreYou bring calm to chaos - when requests flood in from five different teams, you triage without panic and communicate without dramaYou're a natural bridge-builder: you understand developers well enough to write a real brief, and you understand marketers well enough to push back on a vague askYou have taste - you notice when a headline is weak, a CTA is buried, or a page flow doesn't make sense, and you say so constructivelyYou care about quality and don't let things ship half-finishedYou're proactive about process improvement - if something is broken or inefficient, you fix it and document itYou're comfortable in ambiguity and can operate with autonomy while keeping your manager informedHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Marketing Operations Manager - London  

    - London (Central)
    Marketing Operations Manager - LondonAbout UsPerk (formerly TravelPerk... Read More
    Marketing Operations Manager - London

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About The RoleWe're looking for a Marketing Campaigns Manager to join our Marketing Operations team - a hands-on, data-driven professional with a passion for scalable marketing automation and campaign excellence.You'll be the Marketo specialist within a fast-growing SaaS organisation, responsible for building, executing, and optimising campaigns that drive the customer journey from first touch through to expansion. This is a key role in enabling our demand generation and lifecycle marketing strategies - ensuring every campaign is automated, measurable, and driving impact.What You Will DoOwn end-to-end campaign execution in Marketo, including programme setup, QA, deployment, and reporting.Build and optimise automated nurture journeys that move leads through the funnel and accelerate conversion to SQLs and pipeline.Manage lead flow and data integrity between Marketo, Salesforce, and other tools in the martech stack.Set up and manage webinar programmes, including integrations, automation, and post-event follow-ups.Implement and optimise A/B testing, audience segmentation, and personalisation to improve engagement and performance.Maintain and evolve lead scoring models to support sales alignment and marketing qualification.Collaborate with demand generation, product marketing, and sales teams to deliver integrated, high-impact campaigns.Monitor and analyse campaign performance, producing actionable insights and recommendations.Support martech evolution, helping evaluate new tools, integrations, and process improvements that scale impact.What We are Looking For3-5+ years' experience in marketing operations or campaign management within a B2B SaaS environment.Advanced proficiency in Marketo, including campaign builds, automation logic, segmentation, and reporting.Strong working knowledge of Salesforce CRM, including campaign objects, data flows, and lead management.Experience managing webinar or event automation (e.g. Zoom, ON24, GoToWebinar).Track record of building and refining nurture and lead scoring frameworks that drive measurable pipeline growth.Strong analytical mindset, comfortable interpreting campaign data to inform decisions.Familiar with key martech platforms, including:
    Marketing automation (Marketo, HubSpot, Pardot, Customer.io)CRM (Salesforce)ABM / intent platforms (6sense, Demandbase, RollWorks, etc.)Excellent communication and project management skills, with strong attention to detail.Collaborative and proactive, thriving in a fast-paced SaaS environment.Nice to HaveHands-on experience with Customer.io for lifecycle or customer engagement campaigns.Familiarity with data enrichment, attribution, or analytics tools (e.g. Bizible, Looker, Google Analytics).Understanding of SaaS funnel metrics, from MQL to ARR, and how to align marketing activity to revenue impact.What We Offer Receive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • People Partner - Revenue - London  

    - London (Central)
    People Partner - Revenue - LondonAbout UsPerk (formerly TravelPerk) is... Read More
    People Partner - Revenue - London

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.We're scaling fast across the US and Europe, and our global team of almost 2000 colleagues continues to grow, and fast! As we expand our reach, launch new products and enter new markets, we need to stay sharp, scalable and human. That's where you come in.We're looking for a Revenue People Partner to join our high-performing team and partner with leaders to deliver people strategies that drive performance, engagement, and scalable growth. As a People Partner, you'll work closely with senior managers and functional leaders to translate company priorities into actionable people plans. You'll bring clarity, commerciality, and care to everything you do, enabling leaders to make confident decisions and empowering teams to thrive.Due to the recent acquisition and ongoing integration of two organisations alongside our huge growth ambitions, this role is for someone who thrives in fast-paced, scaling environments and knows how to bring clarity, commerciality, and dedication to employee experience in fast-scaling teams.You'll be responsible for implementing core people processes, enabling change initiatives, and ensuring we're building a culture that reflects our values as we scale.If you thrive in fast-paced environments, know how to balance tactical delivery with strategic thinking, and want to make a meaningful impact on people and performance, we'd love to meet you.What you'll doPartner with Leaders to Deliver People PlansWork with Senior Leaders and Managers to co-create people priorities with business goals.Provide insight, challenge, and recommendations on people topics across the full employee lifecycle, including org design, high-performance culture, and leading change.Act as a trusted adviser and coach, ensuring leaders have the mindset, capability, and confidence to lead their teams effectively.Implement and manage key people processes (e.g. performance reviews, engagement surveys, talent planning) in your functions, ensuring quality and consistency.Our values are at the heart of everything we do here at TK. You'll shape the employee experience across the teams you partner with, and beyond. Help us listen carefully, act on feedback and build a culture that people want to be part of.Drive Performance and EngagementSupport leaders to embed the performance process, ensuring objectives, feedback, and development conversations drive high performance.Use a range of data insights, including People Data, Engagement Results, performance, and external sources, to proactively partner on action planning and monitor progress against agreed initiatives.Champion our values and embed them in our ways of working.Use people's data to diagnose challenges, track progress, and recommend improvements.Lead Change at a Functional LevelCo-deliver change management activities with Senior Leaders and Managers, ensuring buy-in, clear communication, leader enablement, and smooth implementation.Lead integration projects, restructures, or shifts in operating models, working closely with senior People Partners and other stakeholders.You'll ensure that through change and beyond, our colleagues are valued and stay connected to our mission.Enable Leadership and Manager CapabilityCoach and guide Leaders and Managers on people topics, from performance and development to team dynamics and organisational change.Identify capability gaps and partner with relevant People Team functions to address them, including by creating and delivering learning content.You'll bring insight, challenge and clarity to business decisions, team structures and leadership plans. With huge growth plans come ambiguity and a need to adapt our approach regularly; you'll be comfortable navigating the unknown and bring confidence to others through it.
    What success looks likeLeaders in your functions feel equipped and confident to lead their teams through growth and change, and to drive performance, engagement and team development.Core people processes are delivered with consistency, quality, and impact.People insights, such as engagement, churn, and absence, remain healthy, and engagement and performance metrics in your functions improve, with clear links to actions you've partnered on.Change initiatives in your remit are implemented smoothly, with positive feedback from leaders and teams.Successful project delivery across your business function and the People Team.What We're Looking ForExperience in a People Partner role, partnering with fast-growing tech companiesA track record of partnering and influencing senior leaders.Strong understanding of organisational design, performance management, leadership development and change managementA coaching mindset and excellent communication skills. You know when to challenge and when to supportA commercial approach to people work, with a focus on impact, data and action and balancing employee experience.Experience developing and enabling leadersComfort operating across regions and time zones, with experience partnering with international teams.A bias for clarity, consistency and care in everything you do.What we offerReceive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation support.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Customer Experience Specialist - Birmingham  

    - Birmingham
    Customer Experience Specialist - BirminghamAbout UsPerk (formerly Trav... Read More
    Customer Experience Specialist - Birmingham

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the RoleWe are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team.
    What You'll DoBe a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction.Support and engage with our customers with their global business travel requirementsCommunicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues.Exceed customer expectations e when managing bookings, queries and requests.Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation!
    We are looking for people whoHave great communication skills, fluency in English, both written and spoken is essential.Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude.Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed.Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily.Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them.Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction.Embody our values, add to our company culture and are passionate about travel.Are comfortable with an office based environment and have shift flexibility.
    What We're Looking ForNative or fluent level of English.Experience in a customer facing role whether that be retail or call centre environment.Experience supporting customers via email, live chat, and phone are a benefit.Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offerReceive competitive compensation and equity ownership in PerkPerk offer the real living wage for this roleRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportWorking Hours & ConditionsOffice based in our Birmingham City Centre office 5 days / weekWorking hours are on a rotational basis between 8am - 7pmWeekly working hours will be 37.5You will be required to work 1 weekend in every 7 weeks How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Sales Executive - UKI - Birmingham  

    - Birmingham
    Sales Executive - UKI - BirminghamAbout UsPerk (formerly TravelPerk) i... Read More
    Sales Executive - UKI - Birmingham

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.The RoleJoin our sales team as an Sales Executive to help us drive our UK & Ireland market! As an integral team member, you will report to the Sales Manager and work alongside motivated individuals passionate about changing how organisations manage their business travel.We're looking for someone fearless in rolling up their sleeves, hitting the phones, and engaging with new customers to grow our client base. You should be hungry, perseverant, and focused, with excellent communication, relationship-building, and negotiation skills that enable you to win new clients and maintain strong relationships with existing ones. But that's not all - we also value collaboration and teamwork, so you should be just as motivated to help your colleagues succeed as you are to meet your targets. We take pride in our fun, challenging, and inclusive culture and seek someone who shares our passion for creating a positive work environment. If you're excited about the prospect of selling a disruptive product that is changing the game for business travel management, we want to hear from you!What will you be doing?Prospecting and managing outbound and inbound leads for the UK & Ireland market;Presenting demos to potential clients and owning the follow-up until closing the deal (full sales cycle);Seeking to understand the needs of your target prospects and articulating the value that Perk provides which is most aligned to the needs of that customer;Conducting high-level discussions with various stakeholders, from Office Managers to CFOs;Maintaining accurate information on prospects and interaction activities in Salesforce;Working closely with the Marketing team to develop new ways to increase awareness of Perk and to both evolve and improve the lead qualification process;Become an expert in Perk and our ever-evolving features.What will you need to succeed?Excellent communication and video presentation skills;Experience working with the UK and Irish Markets Fluent in English, both written and spoken, as if it were your first languageSolid experience working in a Sales position and a demonstrated ability to be a pure hunter - proven track record of developing your pipeline through outbound initiatives;Proven track record of developing successful relationships with C-suite executives;Good understanding of B2B solution selling with a short sales cycle;Being hungry and ambitious, yet ethical and sound;Able to work as an individual contributor, but bearing in mind you are part of a team;Customer-centric mindset;You must have legal authorisation to work in Spain.Our benefits:Receive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation support How We WorkWe believe real connection happens in real life. That's why we follow an IRL-first approach, with most teams working together in person three days a week. Some roles, such as Customer Care, spend more time in the office to stay close to our customers and each other.Our hubs are designed for collaboration and focus, spaces where ideas flow, creativity sparks, and people thrive.We hire for potential, curiosity, and impact, not just formal credentials. What matters most is your ability to grow, learn, and make a difference.As a global company serving diverse customers, we want our teams to reflect that same diversity. Whoever you are and wherever you're from, you're welcome at Perk.At Perk, we use AI-powered tools to make parts of our recruitment process smoother and create a better experience for candidates, helping our Talent team focus on what matters most: connecting with people. Every hiring decision is made by real humans, our talent team and hiring managers, not by AI. How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Senior Business Travel Consultant - German speaking - EdinburghAbout U... Read More
    Senior Business Travel Consultant - German speaking - Edinburgh

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more. ber die Rolle

    Wir suchen eine herausragende Pers nlichkeit im Executive / VIP Business Travel Consulting, die unseren F hrungskr ften und High-Value-Kund:innen ein echtes Seven-Star-Serviceerlebnis bietet. In dieser Rolle geht es nicht einfach um Buchungen - Executive Travel ist hochgradig personalisiert, zeitkritisch und basiert auf Vertrauen und Beziehungen.
    Du bringst idealerweise Erfahrung aus Hospitality, Premium Travel oder Luxury Customer Service mit und verstehst gleichzeitig, wie Contact-Center-Operations funktionieren: Produktivit t, Effizienz und Kundenzufriedenheit m ssen im Gleichgewicht sein. Du arbeitest souver n in einem schnellen Umfeld, managst komplexe Reiserouten und triffst selbstbewusst Entscheidungen im Sinne anspruchsvoller Kund:innen.
    GDS-Erfahrung ist ein Plus - aber kein Muss. Wenn dein Service-Mindset, Urteilsverm gen und deine Detailgenauigkeit stimmen, bernehmen wir das Training.

    So sieht Erfolg in der Rolle ausDu lieferst eine nahtlose, proaktive und vorausschauende Betreuung f r Executive- und VIP-ReisendeDu agierst als vertrauensvolle:r Berater:in - nicht nur als BuchungsstelleDu meisterst komplexe und kurzfristige nderungen ruhig und professionellDu erreichst konstant starke CSAT-Werte und erf llst gleichzeitig Produktivit tszieleDu zeigst Ownership, gutes Urteilsverm gen und Verantwortung in jeder Interaktion

    Deine AufgabenEnd-to-end Betreuung von Executive- und VIP-Gesch ftsreisen (Flug, Hotel, Transfers, Sonderw nsche)Expertenempfehlungen unter Ber cksichtigung von Pr ferenzen, Reiserichtlinien und Duty of CareSchnelle, empathische und pr zise L sungen bei Reiseunterbrechungen oder Notf llenBetreuung ber mehrere Kan le (Telefon, Chat, E-Mail) in einem dynamischen Executive-Care-UmfeldPremium-Service liefern und gleichzeitig KPIs wie Produktivit t, Handle Time und SLA einhaltenAufbau langfristiger Beziehungen durch konstant exzellenten ServiceEnge Zusammenarbeit im Team, um eine Elite-Servicekultur aufrechtzuerhalten

    Das bringst du mit

    Must-haveNachweisbare Erfahrung im High-Touch Premium Customer Service (Executive Travel, Hospitality, Aviation, Luxury Brands o. .)Verst ndnis f r Contact-Center-Kennzahlen wie Produktivit t, Effizienz und CSATHerausragende Kommunikationsf higkeiten mit souver nem, professionellem AuftretenRuhe, Entscheidungsst rke und L sungsorientierung unter DruckSehr gute Organisation und hohe DetailgenauigkeitNice-to-haveGDS-Erfahrung (Amadeus, Sabre, Galileo o. .)Erfahrung im Umgang mit Senior Stakeholdern, C-Level oder High-Net-Worth-Kund:innenErfahrung mit Out-of-hours-, Follow-the-sun- oder On-call-Reisesupport

    Deine Pers nlichkeitDu bist von Natur aus serviceorientiert und denkst wie jemand aus der HospitalityHohe emotionale Intelligenz und sicheres Urteilsverm genDu arbeitest gerne eigenst ndig und bernimmst VerantwortungResilient, anpassungsf hig und souver n im Umgang mit UnsicherheitLeistungsorientiert und wirtschaftlich denkend - ohne Kompromisse bei der Servicequalit t

    Was wir dir bietenWettbewerbsf higes Gehalt plus Beteiligung an PerkGro z gige Urlaubstage zus tzlich zu gesetzlichen FeiertagenWahl zwischen privater Krankenversicherung oder Gym-ZuschussLebensversicherung f r finanzielle Absicherung deiner Angeh rigenLegend re Perk-Events, inklusive unserer j hrlichen SommerpartyZugang zu Spring Health mit 12 Therapie- und 12 Coaching-Sessions f r dich und deine LiebstenFlexibler Verg tungsplan17 Wochen bezahlte Elternzeit im ersten Jahr deines Kindes16 bezahlte Stunden pro Jahr f r ehrenamtliches EngagementBis zu 20 "Work from Anywhere"-Tage j hrlichSprachkurse in Englisch, Spanisch und KatalanischVierw chiges bezahltes Sabbatical nach 5 JahrenRelocation-Support f r einen Umzug in einen unserer HubsHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany