Company Detail

Perk
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • Senior Business Travel Consultant - Part-time - Remote - BirminghamAbo... Read More
    Senior Business Travel Consultant - Part-time - Remote - Birmingham

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the Role:We are seeking a dedicated Senior Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system.Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do:Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.Arrange European and domestic travel, including flights, car rentals, and hotels.Work independently, using your initiative to handle client inquiries and provide solutions without supervision.Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy.Proactively maintain and develop client relationships, offering support throughout the entire travel process.Provide suitable travel options and suggestions to meet client requirements.Ensure all service level agreements are met and actively maintain the Galileo GDS queues.Mentor and support junior team members, assisting with their queries and quality-checking their work as needed.Support the Team Leader and collaborate with colleagues to maintain a high level of service.We Are Looking for People Who:Are proficient in air fares and ticketing Possess expert knowledge of the Galileo GDS system, including reissuing (manual & automated) tickets autonomouslyHave great communication skills, fluency in English, both written and spoken is essential.Have previous experience as a Business Travel Consultant.Are well-organized, and capable of working to tight deadlines under pressure.Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers.Are proactive in resolving customer queries and complaints, using their initiative to overcome problems.Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success.Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues.Motivate and encourage the well-being of the team, displaying a positive attitude at all times.Our BenefitsReceive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation support
    Working Hours & ConditionsWorking hours are within 7am - 11pm or 8pm - 8am - Part-time working hours also available.An expectation of weekend working on a rotation is required.Required to work bank holidays.Role will be fully remote however you will be required to come into the Birmingham Hub for training and special events.How We WorkAt Perk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.Perk is a global company with a diverse customer base-and we want to ensure the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at Perk regardless of your appearance, where you're from, or anything else that makes you.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • People Partner - Revenue - London  

    - London (Central)
    People Partner - Revenue - LondonAbout UsPerk (formerly TravelPerk) is... Read More
    People Partner - Revenue - London

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.We're scaling fast across the US and Europe, and our global team of almost 2000 colleagues continues to grow, and fast! As we expand our reach, launch new products and enter new markets, we need to stay sharp, scalable and human. That's where you come in.We're looking for a Revenue People Partner to join our high-performing team and partner with leaders to deliver people strategies that drive performance, engagement, and scalable growth. As a People Partner, you'll work closely with senior managers and functional leaders to translate company priorities into actionable people plans. You'll bring clarity, commerciality, and care to everything you do, enabling leaders to make confident decisions and empowering teams to thrive.Due to the recent acquisition and ongoing integration of two organisations alongside our huge growth ambitions, this role is for someone who thrives in fast-paced, scaling environments and knows how to bring clarity, commerciality, and dedication to employee experience in fast-scaling teams.You'll be responsible for implementing core people processes, enabling change initiatives, and ensuring we're building a culture that reflects our values as we scale.If you thrive in fast-paced environments, know how to balance tactical delivery with strategic thinking, and want to make a meaningful impact on people and performance, we'd love to meet you.What you'll doPartner with Leaders to Deliver People PlansWork with Senior Leaders and Managers to co-create people priorities with business goals.Provide insight, challenge, and recommendations on people topics across the full employee lifecycle, including org design, high-performance culture, and leading change.Act as a trusted adviser and coach, ensuring leaders have the mindset, capability, and confidence to lead their teams effectively.Implement and manage key people processes (e.g. performance reviews, engagement surveys, talent planning) in your functions, ensuring quality and consistency.Our values are at the heart of everything we do here at TK. You'll shape the employee experience across the teams you partner with, and beyond. Help us listen carefully, act on feedback and build a culture that people want to be part of.Drive Performance and EngagementSupport leaders to embed the performance process, ensuring objectives, feedback, and development conversations drive high performance.Use a range of data insights, including People Data, Engagement Results, performance, and external sources, to proactively partner on action planning and monitor progress against agreed initiatives.Champion our values and embed them in our ways of working.Use people's data to diagnose challenges, track progress, and recommend improvements.Lead Change at a Functional LevelCo-deliver change management activities with Senior Leaders and Managers, ensuring buy-in, clear communication, leader enablement, and smooth implementation.Lead integration projects, restructures, or shifts in operating models, working closely with senior People Partners and other stakeholders.You'll ensure that through change and beyond, our colleagues are valued and stay connected to our mission.Enable Leadership and Manager CapabilityCoach and guide Leaders and Managers on people topics, from performance and development to team dynamics and organisational change.Identify capability gaps and partner with relevant People Team functions to address them, including by creating and delivering learning content.You'll bring insight, challenge and clarity to business decisions, team structures and leadership plans. With huge growth plans come ambiguity and a need to adapt our approach regularly; you'll be comfortable navigating the unknown and bring confidence to others through it.
    What success looks likeLeaders in your functions feel equipped and confident to lead their teams through growth and change, and to drive performance, engagement and team development.Core people processes are delivered with consistency, quality, and impact.People insights, such as engagement, churn, and absence, remain healthy, and engagement and performance metrics in your functions improve, with clear links to actions you've partnered on.Change initiatives in your remit are implemented smoothly, with positive feedback from leaders and teams.Successful project delivery across your business function and the People Team.What We're Looking ForExperience in a People Partner role, partnering with fast-growing tech companiesA track record of partnering and influencing senior leaders.Strong understanding of organisational design, performance management, leadership development and change managementA coaching mindset and excellent communication skills. You know when to challenge and when to supportA commercial approach to people work, with a focus on impact, data and action and balancing employee experience.Experience developing and enabling leadersComfort operating across regions and time zones, with experience partnering with international teams.A bias for clarity, consistency and care in everything you do.What we offerReceive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation support.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Senior Business Travel Consultant - Out of Hours - split shifts - Birm... Read More
    Senior Business Travel Consultant - Out of Hours - split shifts - Birmingham

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the Role:We are seeking a dedicated Senior Night Shift Business Travel Consultant that is passionate about enhancing the experience of business travellers and is an expert in the Galileo or Sabre GDS system.Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do:Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.Arrange European and domestic travel, including flights, car rentals, and hotels.Work independently, using your initiative to handle client inquiries and provide solutions without supervision.Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy.Proactively maintain and develop client relationships, offering support throughout the entire travel process.Provide suitable travel options and suggestions to meet client requirements.Ensure all service level agreements are met and actively maintain the Galileo GDS queues.Mentor and support junior team members, assisting with their queries and quality-checking their work as needed.Support the Team Leader and collaborate with colleagues to maintain a high level of service.
    We Are Looking for People Who:Possess expert knowledge of the Galileo or Sabre GDS system, including reissuing (manual & automated) tickets autonomouslyAre proficient in air fares and ticketingHave great communication skills, fluency in English, both written and spoken is essential.Have previous experience as a Business Travel Consultant.Are well-organized, and capable of working to tight deadlines under pressure.Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers.Are proactive in resolving customer queries and complaints, using their initiative to overcome problems.Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success.Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues.Motivate and encourage the well-being of the team, displaying a positive attitude at all times.Our BenefitsReceive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation support
    Working Hours & ConditionsNormal Working hours 7am - 11pm + Overnight split shifts (see below)Overnight split shifts are required, but only every 5-6 weeks. These shifts are structured as split night duties, with alternating patterns: either commencing around midnight and concluding in the early morning, or starting in the early morning and finishing before midday.An expectation of weekend working on a rotation is requiredRequired to work bank holidaysRole will be fully remote however you will be required to come into the Birmingham Hub for training and special eventsHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Senior Manager, Sales Operations - London  

    - London (Central)
    Senior Manager, Sales Operations - LondonAbout UsPerk (formerly Travel... Read More
    Senior Manager, Sales Operations - London

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.The RoleAs we scale and mature our Revenue Operations team, we are now looking for a Senior Manager, Sales Operations, to lead our Sales Operations team. This is a critical leadership role responsible for driving operational excellence across the sales funnel - from lead to signature - ensuring our processes, playbooks, and data are optimised to maximise growth.What will you be doing?As Senior Manager, Sales Operations, you will:Lead & Develop a High-Performing Team: Manage, coach, and grow a team of 4-6 Sales Operations professionals, fostering a culture of accountability, ownership, and continuous improvement.Own the Sales Funnel: Oversee the operational effectiveness of the full sales funnel from lead to signature - across partnerships, SDR (prospecting and qualification), and AE (sales execution) teams - for New Business and Expansion sales motions.Process Design & Optimisation: Build, implement, and continuously improve sales processes to support SMB, Mid-Market, and Enterprise sales motions with varying velocity and complexity. Build scalable processes for a global sales organisation of 200+ sellers.Implement Sales Methodology: Partner with Sales Enablement to roll out and operationalise a standardised sales methodology, embedding it into processes, systems, playbooks, and cadences to drive consistent execution.Drive Funnel Performance: Partner with Sales Leadership to improve rep efficiency, pipeline generation, conversion rates, deal velocity, and win rates.Establish Sales Cadence: Design, implement and optimise sales operating rhythms for SDR and AE teams, including pipeline reviews, forecast calls, and business reviews.Enable Consistent Execution: Develop and enforce sales playbooks, ensuring process adherence, data hygiene, and integrity across the funnel.Cross-Functional Alignment: Act as the connective tissue between:Sales & Marketing (partnering with Marketing Operations to ensure seamless lead flow and alignment on pipeline creation)Sales & Post-Sales (partnering with Post-Sales Operations to ensure smooth handoffs and consistent customer experience)Partner with Revenue Systems: Define business requirements and collaborate with our Revenue Systems team to ensure tools and technology are aligned with sales needs.Stakeholder Management: Engage and influence senior stakeholders (VPs, FLMs) with data-driven insights and operational recommendations.Hands-On Leadership: Operate as both a leader and an individual contributor - rolling up your sleeves to own and deliver key initiatives while setting the standard for excellence.What will you need to succeed?Proven Experience: 7+ years in Revenue Operations or Sales Operations within a B2B SaaS scale-up, with deep expertise in scaling global sales organisations.Leadership Skills: 3+ years managing and developing high-performing RevOps teams.Process Builder: Track record of designing, implementing, and optimising sales processes (New Business and Expansion) from the ground up, with a strong focus on scalability. Deep understanding of end-to-end GTM processes and handoffs from Marketing to Sales and to Customer Success.Sales Methodology: Experience implementing and embedding a sales methodology in partnership with Sales Enablement to drive consistency and effectiveness.Funnel Expertise: Deep understanding of GTM funnel dynamics (lead to signature into post-sales) and proven ability to drive improvements in pipeline creation, conversion, deal velocity, win rates, revenue growth and retention.Multi-Motion and Multi-Product Experience: Experience supporting both SMB/high-velocity and MM/ENT/complex sales motions across multi-product linesStakeholder Management: Comfortable partnering with senior sales leaders (VPs to frontline managers) to influence strategy and execution.Data-Driven Mindset: Strong analytical skills, with the ability to translate data into actionable insights and recommendations.Cross-Functional Collaboration: Experience working closely with Marketing Ops and Post-Sales Ops to ensure alignment and handoff excellence.Tools & Systems Knowledge: Strong familiarity with Salesforce and related RevOps tech stack (Outreach, Gong, etc.); able to translate business needs into technical requirements for systems teams.Hands-On Operator: Willingness to get into the details, own outcomes, and lead by example."TravelPerk doesn't require academic studies for this position. We select based on experience and potential, not credentials".
    What you will get in return - Our Benefits
    A competitive compensation package, including equity options in TravelPerk; 25 days annual leave plus bank holidays; Company Pension Plan with Aviva; Private medical insurance from Bupa; Life insurance with Zurich; Income Protection + Wellbeing App with Unum; Access to voluntary dental insurance through Bupa; Tax-efficient schemes such as Cycle2Work & electric car leasing via Octopus; Discounts on 12-month gym memberships with GymFlex; Spring Health - Get access to 12x therapy & 12x coaching sessions per year! - a mental health support tool with access to therapists year round; Access to a wide variety of discounts and rewards; Unforgettable TravelPerk events, including our spectacular annual summer party; Parental leave: 12 to 16 weeks, based on eligibility factors; 16 paid hours per year to volunteer for a cause of your choice; A 'Work from anywhere' in the world allowance of 20 working days per year. Exponential growth opportunitiesHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Account Executive - UKI - Birmingham  

    - Birmingham
    Account Executive - UKI - BirminghamAbout UsPerk (formerly TravelPerk)... Read More
    Account Executive - UKI - Birmingham

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.The RoleJoin our sales team as an Account Executive to help us drive our UK & Ireland market! As an integral team member, you will report to the Sales Manager and work alongside motivated individuals passionate about changing how organisations manage their business travel.We're looking for someone fearless in rolling up their sleeves, hitting the phones, and engaging with new customers to grow our client base. You should be hungry, perseverant, and focused, with excellent communication, relationship-building, and negotiation skills that enable you to win new clients and maintain strong relationships with existing ones. But that's not all - we also value collaboration and teamwork, so you should be just as motivated to help your colleagues succeed as you are to meet your targets. We take pride in our fun, challenging, and inclusive culture and seek someone who shares our passion for creating a positive work environment. If you're excited about the prospect of selling a disruptive product that is changing the game for business travel management, we want to hear from you!What will you be doing?Prospecting and managing outbound and inbound leads for the UK & Ireland market;Presenting demos to potential clients and owning the follow-up until closing the deal (full sales cycle);Seeking to understand the needs of your target prospects and articulating the value that Perk provides which is most aligned to the needs of that customer;Conducting high-level discussions with various stakeholders, from Office Managers to CFOs;Maintaining accurate information on prospects and interaction activities in Salesforce;Working closely with the Marketing team to develop new ways to increase awareness of Perk and to both evolve and improve the lead qualification process;Become an expert in Perk and our ever-evolving features.What will you need to succeed?Excellent communication and video presentation skills;Experience working with the UK and Irish Markets Fluent in English, both written and spoken, as if it were your first languageSolid experience working in a Sales position and a demonstrated ability to be a pure hunter - proven track record of developing your pipeline through outbound initiatives;Proven track record of developing successful relationships with C-suite executives;Good understanding of B2B solution selling with a short sales cycle;Being hungry and ambitious, yet ethical and sound;Able to work as an individual contributor, but bearing in mind you are part of a team;Customer-centric mindset;You must have legal authorisation to work in Spain.Our benefits:Receive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation support How We WorkWe believe real connection happens in real life. That's why we follow an IRL-first approach, with most teams working together in person three days a week. Some roles, such as Customer Care, spend more time in the office to stay close to our customers and each other.Our hubs are designed for collaboration and focus, spaces where ideas flow, creativity sparks, and people thrive.We hire for potential, curiosity, and impact, not just formal credentials. What matters most is your ability to grow, learn, and make a difference.As a global company serving diverse customers, we want our teams to reflect that same diversity. Whoever you are and wherever you're from, you're welcome at Perk.At Perk, we use AI-powered tools to make parts of our recruitment process smoother and create a better experience for candidates, helping our Talent team focus on what matters most: connecting with people. Every hiring decision is made by real humans, our talent team and hiring managers, not by AI. How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • People (ER) Advisor - Europe - London  

    - London (Central)
    People (ER) Advisor - Europe - LondonAbout UsPerk (formerly TravelPerk... Read More
    People (ER) Advisor - Europe - London

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the roleWe're scaling rapidly across the US and Europe, and our global team of nearly 2,000 colleagues continues to grow rapidly. As we expand our reach, launch new products and enter new markets, we need to stay sharp, scalable and human. That's where you come in.We're building a new team within People, and are looking for a People Advisor to manage day-to-day casework across performance, conduct, and policy-related issues. This role executes early flags, probation cases, attendance concerns, policy guidance, and formal PIPs. It is responsible for maintaining accurate and compliant documentation, providing high-quality support to managers, and ensuring consistent application of Perk people policies across the globe. We are hiring in London, Barcelona, and Chicago or Boston. If you thrive in fast-paced environments, have experience handling multiple ER cases on a global remit, and want to make a meaningful impact on people and performance, we'd love to meet you.What you'll doReinforce leader-led decisions by co-piloting on ER cases with managers on case approach and each step of ER case management. Own day-to-day casework, including Performance management, probation, attendance, behavioural concerns, and policy queries.Ensure compliance and maintain accurate and complete documentation for each case.Provide data insights and highlight trends or early flags to ensure early intervention can be delivered. Ensure efficiency in case management and minimise case timelines from open to resolution as appropriate. Partner across the People Team and wider business to ensure smooth alignment and delivery of ER cases.What success looks likeManager satisfaction with co-pilot support provided on cases.Timely progression of cases and reduced delays.Strong partnership with People Team and wider business. Clear, reliable case data that supports planning and risk reduction.High documentation accuracy and compliance.What you'll bringYou must have demonstrable experience and knowledge of employee relations processes and in at least two of our largest locations (Spain, UK, Boston, or Chicago).Strong experience managing multiple ER cases, particularly with performance and conduct cases.Ability to organise, document, and track ER matters with accuracy.Strong judgement and ability to follow structured case processes as well as act on sound judgement when alternative approaches are required.High attention to detail.What we offerReceive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation support
    Interview processTalent Acquisition interview - 30mins VirtualHiring Manager interview - 30-45mins VirtualStakeholder interview - 30-45mins - In person interviewPeople team peer interview - 30mins virtual or In personValues interview with People Team Leadership - 30mins virtualHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Account Executive - UKI - Edinburgh  

    - Edinburgh
    Account Executive - UKI - EdinburghAbout UsPerk (formerly TravelPerk)... Read More
    Account Executive - UKI - Edinburgh

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.The RoleJoin our sales team as an Account Executive to help us drive our UK & Ireland market! As an integral team member, you will report to the Sales Manager and work alongside motivated individuals passionate about changing how organisations manage their business travel.We're looking for someone fearless in rolling up their sleeves, hitting the phones, and engaging with new customers to grow our client base. You should be hungry, perseverant, and focused, with excellent communication, relationship-building, and negotiation skills that enable you to win new clients and maintain strong relationships with existing ones. But that's not all - we also value collaboration and teamwork, so you should be just as motivated to help your colleagues succeed as you are to meet your targets. We take pride in our fun, challenging, and inclusive culture and seek someone who shares our passion for creating a positive work environment. If you're excited about the prospect of selling a disruptive product that is changing the game for business travel management, we want to hear from you!What will you be doing?Prospecting and managing outbound and inbound leads for the UK & Ireland market;Presenting demos to potential clients and owning the follow-up until closing the deal (Full sales cycle);Seeking to understand the needs of your target prospects and articulating the value that Perk provides which is most aligned to the needs of that customer;Conducting high-level discussions with various stakeholders, from Office Managers to CFOs;Maintaining accurate information on prospects and interaction activities in Salesforce;Working closely with the Marketing team to develop new ways to increase awareness of Perk and to both evolve and improve the lead qualification process;Become an expert in Perk and our ever-evolving features.What will you need to succeed?Excellent communication and video presentation skills;Experience working with the UK and Irish Markets Fluent in English, both written and spoken, as if it were your first languageSolid experience working in a Sales position and a demonstrated ability to be a pure hunter - proven track record of developing your pipeline through outbound initiatives;Proven track record of developing successful relationships with C-suite executives;Good understanding of B2B solution selling with a short sales cycle;Being hungry and ambitious, yet ethical and sound;Able to work as an individual contributor, but bearing in mind you are part of a team;Customer-centric mindset;Legal authorisation to work in the UK.Our BenefitsReceive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Senior Business Travel Consultant - Spanish speaking - EdinburghAbout... Read More
    Senior Business Travel Consultant - Spanish speaking - Edinburgh

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS.


    What Success Looks LikeDelivering a seamless, proactive, and anticipatory experience for Executive and VIP travellersActing as a trusted advisor, not just a booking agentManaging highly complex, often last-minute travel changes with calm professionalismConsistently achieving strong CSAT while meeting productivity and efficiency expectationsDemonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll DoEnd-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requestsProviding expert recommendations aligned to traveller preferences, company policy, and duty of careHandling urgent and high-impact travel disruptions with speed, empathy, and precisionManaging multiple channels (phone, chat, email) in a fast-paced Executive Care environmentBalancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherenceBuilding long-term relationships with Executive travellers through consistent, high-quality serviceCollaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar)GDS experience (Amadeus, Sabre, Galileo or similar)Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSATExceptional communication skills with a polished, confident, and discreet styleAbility to remain calm, decisive, and solutions-focused in high-pressure situationsStrong organisational skills and attention to detail
    Desirable:Experience supporting senior stakeholders, C-suite, or high-net-worth individualsExposure to out-of-hours, follow-the-sun, or on-call travel support models
    Personal AttributesNaturally service-oriented with a strong hospitality mindsetHigh emotional intelligence and sound judgementComfortable working autonomously and taking full ownershipResilient, adaptable, and confident handling ambiguityCommercially aware and performance-driven without compromising service qualityWhat we offerReceive competitive compensation and equity ownership in PerkRest and recharge with our generous allocation of vacation days plus public holidaysTake control of your physical health with your choice of private healthcare or a gym allowanceKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesMake your money go further with our flexible compensation planFocus on your family with 17 weeks' paid parental leave during your child's first yearContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearNurture your language skills with in real-life English, Spanish and Catalan lessonsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Senior Business Travel Consultant - German speaking - EdinburghAbout U... Read More
    Senior Business Travel Consultant - German speaking - Edinburgh

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more. ber die Rolle

    Wir suchen eine herausragende Pers nlichkeit im Executive / VIP Business Travel Consulting, die unseren F hrungskr ften und High-Value-Kund:innen ein echtes Seven-Star-Serviceerlebnis bietet. In dieser Rolle geht es nicht einfach um Buchungen - Executive Travel ist hochgradig personalisiert, zeitkritisch und basiert auf Vertrauen und Beziehungen.
    Du bringst idealerweise Erfahrung aus Hospitality, Premium Travel oder Luxury Customer Service mit und verstehst gleichzeitig, wie Contact-Center-Operations funktionieren: Produktivit t, Effizienz und Kundenzufriedenheit m ssen im Gleichgewicht sein. Du arbeitest souver n in einem schnellen Umfeld, managst komplexe Reiserouten und triffst selbstbewusst Entscheidungen im Sinne anspruchsvoller Kund:innen.
    GDS-Erfahrung ist ein Plus - aber kein Muss. Wenn dein Service-Mindset, Urteilsverm gen und deine Detailgenauigkeit stimmen, bernehmen wir das Training.

    So sieht Erfolg in der Rolle ausDu lieferst eine nahtlose, proaktive und vorausschauende Betreuung f r Executive- und VIP-ReisendeDu agierst als vertrauensvolle:r Berater:in - nicht nur als BuchungsstelleDu meisterst komplexe und kurzfristige nderungen ruhig und professionellDu erreichst konstant starke CSAT-Werte und erf llst gleichzeitig Produktivit tszieleDu zeigst Ownership, gutes Urteilsverm gen und Verantwortung in jeder Interaktion

    Deine AufgabenEnd-to-end Betreuung von Executive- und VIP-Gesch ftsreisen (Flug, Hotel, Transfers, Sonderw nsche)Expertenempfehlungen unter Ber cksichtigung von Pr ferenzen, Reiserichtlinien und Duty of CareSchnelle, empathische und pr zise L sungen bei Reiseunterbrechungen oder Notf llenBetreuung ber mehrere Kan le (Telefon, Chat, E-Mail) in einem dynamischen Executive-Care-UmfeldPremium-Service liefern und gleichzeitig KPIs wie Produktivit t, Handle Time und SLA einhaltenAufbau langfristiger Beziehungen durch konstant exzellenten ServiceEnge Zusammenarbeit im Team, um eine Elite-Servicekultur aufrechtzuerhalten

    Das bringst du mit

    Must-haveNachweisbare Erfahrung im High-Touch Premium Customer Service (Executive Travel, Hospitality, Aviation, Luxury Brands o. .)Verst ndnis f r Contact-Center-Kennzahlen wie Produktivit t, Effizienz und CSATHerausragende Kommunikationsf higkeiten mit souver nem, professionellem AuftretenRuhe, Entscheidungsst rke und L sungsorientierung unter DruckSehr gute Organisation und hohe DetailgenauigkeitNice-to-haveGDS-Erfahrung (Amadeus, Sabre, Galileo o. .)Erfahrung im Umgang mit Senior Stakeholdern, C-Level oder High-Net-Worth-Kund:innenErfahrung mit Out-of-hours-, Follow-the-sun- oder On-call-Reisesupport

    Deine Pers nlichkeitDu bist von Natur aus serviceorientiert und denkst wie jemand aus der HospitalityHohe emotionale Intelligenz und sicheres Urteilsverm genDu arbeitest gerne eigenst ndig und bernimmst VerantwortungResilient, anpassungsf hig und souver n im Umgang mit UnsicherheitLeistungsorientiert und wirtschaftlich denkend - ohne Kompromisse bei der Servicequalit t

    Was wir dir bietenWettbewerbsf higes Gehalt plus Beteiligung an PerkGro z gige Urlaubstage zus tzlich zu gesetzlichen FeiertagenWahl zwischen privater Krankenversicherung oder Gym-ZuschussLebensversicherung f r finanzielle Absicherung deiner Angeh rigenLegend re Perk-Events, inklusive unserer j hrlichen SommerpartyZugang zu Spring Health mit 12 Therapie- und 12 Coaching-Sessions f r dich und deine LiebstenFlexibler Verg tungsplan17 Wochen bezahlte Elternzeit im ersten Jahr deines Kindes16 bezahlte Stunden pro Jahr f r ehrenamtliches EngagementBis zu 20 "Work from Anywhere"-Tage j hrlichSprachkurse in Englisch, Spanisch und KatalanischVierw chiges bezahltes Sabbatical nach 5 JahrenRelocation-Support f r einen Umzug in einen unserer HubsHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Customer Success Associate - Birmingham  

    - Birmingham
    Customer Success Associate - BirminghamAbout UsPerk (formerly TravelPe... Read More
    Customer Success Associate - Birmingham

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the RoleWe are seeking dedicated Customer Success Associate that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team.

    What You'll DoBe a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction.Support and engage with our customers with their global business travel requirementsCommunicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues.Exceed customer expectations e when managing bookings, queries and requests.Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation!

    We are looking for people whoHave great communication skills, fluency in English, both written and spoken is essential.Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude.Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed.Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily.Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them.Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction.Embody our values, add to our company culture and are passionate about travel.Are comfortable with an office based environment and have shift flexibility.

    What We're Looking ForNative or fluent level of English.Experience in a customer facing role whether that be retail or call centre environment.Experience supporting customers via email, live chat, and phone are a benefit.Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offerReceive competitive compensation and equity ownership in PerkPerk offer the real living wage for this roleRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportWorking Hours & ConditionsOffice based in our Birmingham City Centre office 5 days / weekWorking hours are on a rotational basis between 8am - 7pmWeekly working hours will be 37.5You will be required to work 1 weekend in every 7 weeks How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany