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Perk
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  • Senior Business Travel Consultant - French Speaking - BirminghamAbout... Read More
    Senior Business Travel Consultant - French Speaking - Birmingham

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS.


    What Success Looks LikeDelivering a seamless, proactive, and anticipatory experience for Executive and VIP travellersActing as a trusted advisor, not just a booking agentManaging highly complex, often last-minute travel changes with calm professionalismConsistently achieving strong CSAT while meeting productivity and efficiency expectationsDemonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll DoEnd-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requestsProviding expert recommendations aligned to traveller preferences, company policy, and duty of careHandling urgent and high-impact travel disruptions with speed, empathy, and precisionManaging multiple channels (phone, chat, email) in a fast-paced Executive Care environmentBalancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherenceBuilding long-term relationships with Executive travellers through consistent, high-quality serviceCollaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar)GDS experience (Amadeus, Sabre, Galileo or similar)Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSATExceptional communication skills with a polished, confident, and discreet styleAbility to remain calm, decisive, and solutions-focused in high-pressure situationsStrong organisational skills and attention to detailDesirable:Experience supporting senior stakeholders, C-suite, or high-net-worth individualsExposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal AttributesNaturally service-oriented with a strong hospitality mindsetHigh emotional intelligence and sound judgementComfortable working autonomously and taking full ownershipResilient, adaptable, and confident handling ambiguityCommercially aware and performance-driven without compromising service qualityWhat we offerReceive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Senior Marketing Administrator - London  

    - London (Central)
    Senior Marketing Administrator - LondonAbout UsPerk (formerly TravelPe... Read More
    Senior Marketing Administrator - London

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.Senior Marketing AdministratorLocation: LondonReporting to: Head of Strategy & Planning
    About the roleWe are looking for a highly organized and operationally strong Marketing Administrator to support the Marketing function at Perk with extensive knowledge in budget management experience (PO raising, invoicing etc, working with accounts teams)This is a 12-month FTC role.

    This role sits at the centre of how Marketing runs. You will be the operational backbone of the team, owning budget and procurement processes, onboarding, L&D programmes, team coordination, and executive calendar management. You will partner closely with Accounting, People, and Marketing Leadership to ensure Marketing operates efficiently and at scale.What you will do1. Budget, PO and invoice management Act as the main point of contact between Marketing and Accounting Support the wider Marketing team with purchase orders, invoicing, and budget tracking Own end-to-end PO and invoice management via platforms such as Procurify Ensure accurate coding, timely submissions, and monthly reconciliations Maintain clear budget trackers and support forecasting cycles2. Marketing onboarding owner Own and continuously improve the Marketing onboarding process Create and maintain onboarding documentation and checklists Coordinate cross-functional onboarding touchpoints Ensure new hires are set up for success from day one3. Marketing calendar and team cadence Calendarise and coordinate key Marketing events including All Hands, offsites, team workshops and planning sessions Maintain visibility of key milestones and recurring cadences Own diary management for the VP Global Marketing4. Swag and merchandise programme owner Own, manage and optimise the Marketing merchandise and swag programme Manage supplier relationships, ordering, stock levels and budget Support Marketing events and wider business requests Bring structure and cost efficiency to company-wide swag processes5. Learning & Development programme owner Own and evolve the Marketing Learning & Development programme Manage and grow the recently launched Mentoring scheme Proactively propose new ideas, courses and growth initiatives Track participation, feedback and impact6. SOP and process documentation Own the creation and maintenance of SOPs and process documentation Partner with the wider Marketing team to formalise and standardise processes Improve clarity, consistency and operational efficiency across the functionOur Benefits:

    Receive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation support

    How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • People Partner - Tech - London  

    - London (Central)
    People Partner - Tech - LondonAbout UsPerk (formerly TravelPerk) is th... Read More
    People Partner - Tech - London

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.People Partner - Tech Fixed-Term: 1 Year Maternity Cover
    We're scaling fast across the US and Europe, and our global team of almost 2000 colleagues continues to grow, and fast! As we expand our reach, launch new products and enter new markets, we need to stay sharp, scalable and human. That's where you come in.We are seeking a highly capable People Partner to join our high-performing team for a 1-year fixed-term contract to cover maternity leave. This role is critical, partnering with leaders to deliver people strategies that drive performance, engagement, and scalable growth. This person will also be partnering with tech department leaders. As a People Partner, you'll work closely with senior managers and functional leaders to translate company priorities into actionable people plans. You'll bring clarity, commerciality, and care to everything you do, enabling leaders to make confident decisions and empowering teams to thrive.Due to the recent acquisition and ongoing integration of two organisations alongside our huge growth ambitions, this role is for someone who thrives in fast paced, scaling environments and knows how to bring clarity, commerciality, and dedication to employee experience in fast-scaling teams.You'll be responsible for implementing core people processes, enabling change initiatives, and ensuring we're building a culture that reflects our values as we scale during this important period.If you thrive in fast-paced, high-impact environments, know how to balance tactical delivery with strategic thinking, and want to make a meaningful impact on people and performance over a fixed term, we'd love to meet you.
    What You'll DoPartner with Leaders to Deliver People PlansWork with Senior Leaders and Managers across the tech department to co-create people priorities with business goals.Provide insight, challenge, and recommendations on people topics across the full employee lifecycle including org design, high performance culture, and leading change.Act as a trusted adviser and coach, ensuring leaders have the mindset, capability, and confidence to lead their teams effectively.Implement and manage key people processes (e.g. performance reviews, engagement surveys, talent planning) in your functions, ensuring quality and consistency.Our values are at the heart of everything we do here at Perk. You'll shape the employee experience across the teams you partner, and beyond. Help us listen carefully, act on feedback and build a culture that people want to be part of.Drive Performance and EngagementSupport leaders to embed the performance process, ensuring objectives, feedback, and development conversations drive high performance.Use a range of data insights including People Data, Engagement Results, performance, and external sources to proactively partner on action planning, and monitor progress against agreed initiatives.Champion our values and ensure they are embedded into ways of working.Use people's data to diagnose challenges, track progress, and recommend improvements.Lead Change at a Functional LevelCo-deliver change management activities with Senior Leaders and Managers, ensuring buy-in, clear communication, leader enablement, and smooth implementation.Lead integration projects, restructures, or shifts in operating models, working closely with senior People Partners and other stakeholders.You'll ensure that through change and beyond, our colleagues are valued, and stay connected to our mission.Enable Leadership and Manager CapabilityCoach and guide Leaders and Managers on people topics, from performance and development to team dynamics and organisational change.Identify capability gaps and partner with the relevant People Team functions to address them, including through the creation and delivery of learning content.You'll bring insight, challenge and clarity to business decisions, team structures and leadership plans. With huge growth plans comes ambiguity and a need to adapt our approach regularly; you'll be comfortable navigating unknowns, and bring confidence in others through ambiguity.
    What Success Looks LikeLeaders in your functions feel equipped and confident to lead their teams through growth and change, and to drive performance, engagement and team development.Core people processes are delivered with consistency, quality, and impact.People's insights such as engagement, churn, and absence remain healthy, and engagement and performance metrics in your functions improve, with clear links to actions you've partnered on.Change initiatives in your remit are implemented smoothly, with positive feedback from leaders and teams.Successful project delivery across your business function and the People Team
    What You'll BringExperience in a People Partner role partnering in fast-growing tech companiesA track record of partnering and influencing senior leaders across tech functions (Engineering, Product and/or Design)Strong understanding of organisational design, performance management, leadership development and change managementA coaching mindset and excellent communication skills. You know when to challenge and when to supportA commercial approach to people work, with a focus on impact, data and action and balancing employee experienceExperience developing and enabling leadersComfort operating across regions and time zones, with experience partnering international teamsA bias for clarity, consistency and care in everything you do

    What We OfferReceive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Senior People Partner - Customer Care and Support Functions - Birmingh... Read More
    Senior People Partner - Customer Care and Support Functions - Birmingham

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.The RoleWe have huge growth ambitions here at Perk, and our commitment to achieve them has never been stronger as we navigate our journey to One Perk. We're scaling fast across multiple regions, integrating new businesses, and evolving how we deliver for our customers. As we expand our reach, launch new products and enter new markets, we need to stay sharp, scalable and human. That's where you come in.We're looking for a Senior People Partner to join our team, partnering closely with Senior Leaders across Customer Care and other Support Functions to embed 'Best for Perk' people strategies, which contribute to our high performance culture. This role is for someone who thrives in fast paced, scaling environments and knows how to balance commerciality with dedication to colleague experience in a hyper growth environment. Reporting to the Head of People Partners, you'll lead and develop another People Partner across the globe and collaborate across the People Team to ensure alignment, consistency, and impact in everything we do.If you've worked in progressive People teams, have a flexible approach, and know how to apply people strategy to commercial opportunities, we'd love to meet you.What you'll doBe a trusted partner to Customer Care and Support FunctionsWork closely with our Customer Care and Support Function senior leaders to define, deliver, and embed the people strategy within these areas of Perk. With strong business acumen and coaching approach, you'll bring insight, challenge, and clarity to business decisions, team structures and leadership plans. With huge growth plans comes ambiguity and a need to adapt our approach regularly; you'll be comfortable navigating unknowns, and bring confidence in others through ambiguity. Lead and grow your own teamManage and develop a team of People Partners, enabling them to partner global teams that span multiple functions and geographies. Set priorities, provide coaching, and remove barriers to success.Drive high performance at scaleDefine what great looks like by co-creating with business leaders and building with the business to implement better ways of working to drive success, embed better ways of working, and enable leaders and managers to lead with confidence, clarity and accountability.Build the foundations for growthPartner workforce planning, organisational design and talent development strategies that keep us agile as we grow.Champion employee engagementOur values are at the heart of everything we do here at Perk. You'll partner leaders to shape the employee experience across their teams and help us listen carefully, act on feedback and build a culture that people want to be part of.Lead through changeWith experience in leading change effectively, you'll partner leaders through fast-paced change with empathy and structure. You'll ensure that through change and beyond, our colleagues are valued, and stay connected to our mission.Use data to make better decisionsBring a data-driven mindset to everything you do. Use people insights to create and test hypotheses, diagnose challenges or opportunities, track progress and measure impact.What success looks likeWe build a high-performing, values-led culture that supports growth and drives results. Teams deliver and exceed both business and people success metricsManagers and leaders feel equipped to drive performance, engagement and team development. They are confident and deliver against expectations throughout the entire employee lifecycle. Our people strategy is embedded into day-to-day business decisions, not separate from themPeople insights such as engagement, churn, absence, and performance remain healthy Successful project delivery across the business and People Team What you'll bringTenured experience in a People Partner role partnering in fast-growing companiesTenured experience working with a customer service or call centre department is a mustExperience working within Spanish Employment Law.A track record of partnering and influencing senior leadersStrong understanding of team design, high performance culture, leadership development and change managementA coaching mindset and excellent communication skills. You know when to challenge and when to supportA commercial approach to people work, with a focus on impact, data and action and balancing colleague experienceExperience developing and enabling leaders through multiple methods including skills gap analysis, designing, delivering, and measuring training programmes. Comfort operating across regions and time zones, with experience partnering international teams; ideally UKI, Spain, and the US. What you receiveReceive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Manager, Revenue Strategy & Operations - London  

    - London (Central)
    Manager, Revenue Strategy & Operations - LondonAbout UsPerk (formerly... Read More
    Manager, Revenue Strategy & Operations - London

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the RoleAs the Manager, Revenue Strategy & Operations for T & S, you will own & drive critical Strategic Initiatives specifically focused on scaling our unified Travel & Spend (T&S) product. This is not just an operations role; it is a strategic driver role. You will be responsible for defining the "how" behind our aggressive growth targets, operationalizing our GTM strategy, and ensuring our Post Sales organization is equipped to win in a competitive market.You will partner very closely with our Account Management leadership and work cross-functionally with Product, Marketing, Sales, and Enablement to turn high-level objectives into executable reality.What You'll DoLeverage data, commercial acumen and customer understanding to identify, initiate and run commercial initiatives that support our Revenue strategic objectivesDo what it takes to build a successful and scalable Travel & Spend post-sales structure. We're in our early stages with this product so there is a lot of building & iterating.Wear many hats - one day you'll be focussed on refining the right customer escalation paths with product, another you'll be defining what the perfect Travel & Spend QBR looks likeAt times you might be responsible for a specific numberWhat You BringDirect Commercial Experience: 5+ years of work experience in GTM roles, ideally in commercial management roles at high-growth startup environmentsStrategic & Analytical Mindset: You can break down complex problems into data-driven strategies and actionable steps. You are comfortable with data analysis and working with reporting tools (Salesforce, Looker) to find insights.Bias for Action: You don't just plan; you execute. You enjoy getting your hands dirty to drive tangible outcomes in a fast-paced, commercial and ambiguous environment.Cross-Functional Leadership: You can effectively partner with and influence stakeholders across Sales, Product, Marketing, and Finance without direct authority.Communication Skills: You have the ability to simplify complex topics into clear, compelling narratives for sales teams and customers.Why Join Us?Impact: You will be directly responsible for the success of our most important growth lever: the Spend product.Growth: Join a company that is redefining an industry and growing rapidly.Culture: We hire builders with founder-like energy who want real ownership.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Senior Customer Marketing Manager - London  

    - London (Central)
    Senior Customer Marketing Manager - LondonAbout UsPerk (formerly Trave... Read More
    Senior Customer Marketing Manager - London

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.Seniority: SeniorLocation: London, Barcelona, Reports to: Product Marketing DirectorAbout the roleAs the Senior Customer Marketing Manager, you will be responsible for deepening engagement and relationships with our customers and turning brand neutrals into brand advocates that builds credibility, helps us build customer-centric solutions and enhances Perk's position in the marketplace .What you'll do:Maintain and enhance a comprehensive customer advocacy and marketing strategy that identifies, nurtures, and leverages Perk customers as advocates and their role in delivering growthEnhance the case study/testimonial programme to amplify the excitement of our customers and demonstrate the realised economic value within their businessesWork with integrated marketing, social media, sales, and other x-functional partners to own the distribution of such content through the customer lifecycleDevelop and roll-out Perk customer referral & customer reference programsMaintain and improve upon marketing programmes/mechanisms to encourage positive reviews, improving presence on sites such as Capterra & G2Establish a strategy for an active and engaged Customer Community, fostering peer-to-peer interactions and knowledge sharingManaging our Customer Advisory Board (CAB) that aims to gather feedback and co-create solutions with Perk's most strategic customers.Act as the main bridge between marketing and account management in leveraging customer advocates within marketing activity i.e. spokespeople at eventsMonitor against KPIs for the impact of the customer advocacy program
    Qualifications & Experience:Extensive experience within customer marketing/advocacy, specifically within B2B SaaS productsThe ability to recognise and understand customer pain points and turn that knowledge into adaptations or improvements.Self-motivated with a passion for building and nurturing customer relationships.Experience in evolving marketing programmes based on performance data, feedback from sales, and understanding of the business.Hands-on experience prioritizing running multiple initiatives, campaigns, and deliverables simultaneously.Self-motivation, who can work independently and proactively to resolve issues and take ownership of tools and processes, established and newExperience in managing and forecasting budgets would be beneficial.Strong communicator and cross functional collaboratorOur Benefits:
    Receive competitive compensation and equity ownership in Perk.Rest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Account Executive - UKI - Birmingham  

    - Birmingham
    Account Executive - UKI - BirminghamAbout UsPerk (formerly TravelPerk)... Read More
    Account Executive - UKI - Birmingham

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.The RoleJoin our sales team as an Account Executive to help us drive our UK & Ireland market! As an integral team member, you will report to the Sales Manager and work alongside motivated individuals passionate about changing how organisations manage their business travel.We're looking for someone fearless in rolling up their sleeves, hitting the phones, and engaging with new customers to grow our client base. You should be hungry, perseverant, and focused, with excellent communication, relationship-building, and negotiation skills that enable you to win new clients and maintain strong relationships with existing ones. But that's not all - we also value collaboration and teamwork, so you should be just as motivated to help your colleagues succeed as you are to meet your targets. We take pride in our fun, challenging, and inclusive culture and seek someone who shares our passion for creating a positive work environment. If you're excited about the prospect of selling a disruptive product that is changing the game for business travel management, we want to hear from you!What will you be doing?Prospecting and managing outbound and inbound leads for the UK & Ireland market;Presenting demos to potential clients and owning the follow-up until closing the deal (full sales cycle);Seeking to understand the needs of your target prospects and articulating the value that Perk provides which is most aligned to the needs of that customer;Conducting high-level discussions with various stakeholders, from Office Managers to CFOs;Maintaining accurate information on prospects and interaction activities in Salesforce;Working closely with the Marketing team to develop new ways to increase awareness of Perk and to both evolve and improve the lead qualification process;Become an expert in Perk and our ever-evolving features.What will you need to succeed?Excellent communication and video presentation skills;Experience working with the UK and Irish Markets Fluent in English, both written and spoken, as if it were your first languageSolid experience working in a Sales position and a demonstrated ability to be a pure hunter - proven track record of developing your pipeline through outbound initiatives;Proven track record of developing successful relationships with C-suite executives;Good understanding of B2B solution selling with a short sales cycle;Being hungry and ambitious, yet ethical and sound;Able to work as an individual contributor, but bearing in mind you are part of a team;Customer-centric mindset;You must have legal authorisation to work in Spain.Our benefits:Receive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation support How We WorkWe believe real connection happens in real life. That's why we follow an IRL-first approach, with most teams working together in person three days a week. Some roles, such as Customer Care, spend more time in the office to stay close to our customers and each other.Our hubs are designed for collaboration and focus, spaces where ideas flow, creativity sparks, and people thrive.We hire for potential, curiosity, and impact, not just formal credentials. What matters most is your ability to grow, learn, and make a difference.As a global company serving diverse customers, we want our teams to reflect that same diversity. Whoever you are and wherever you're from, you're welcome at Perk.At Perk, we use AI-powered tools to make parts of our recruitment process smoother and create a better experience for candidates, helping our Talent team focus on what matters most: connecting with people. Every hiring decision is made by real humans, our talent team and hiring managers, not by AI. How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Marketing Operations Manager - London  

    - London (Central)
    Marketing Operations Manager - LondonAbout UsPerk (formerly TravelPerk... Read More
    Marketing Operations Manager - London

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About The RoleWe're looking for a Marketing Campaigns Manager to join our Marketing Operations team - a hands-on, data-driven professional with a passion for scalable marketing automation and campaign excellence.You'll be the Marketo specialist within a fast-growing SaaS organisation, responsible for building, executing, and optimising campaigns that drive the customer journey from first touch through to expansion. This is a key role in enabling our demand generation and lifecycle marketing strategies - ensuring every campaign is automated, measurable, and driving impact.What You Will DoOwn end-to-end campaign execution in Marketo, including programme setup, QA, deployment, and reporting.Build and optimise automated nurture journeys that move leads through the funnel and accelerate conversion to SQLs and pipeline.Manage lead flow and data integrity between Marketo, Salesforce, and other tools in the martech stack.Set up and manage webinar programmes, including integrations, automation, and post-event follow-ups.Implement and optimise A/B testing, audience segmentation, and personalisation to improve engagement and performance.Maintain and evolve lead scoring models to support sales alignment and marketing qualification.Collaborate with demand generation, product marketing, and sales teams to deliver integrated, high-impact campaigns.Monitor and analyse campaign performance, producing actionable insights and recommendations.Support martech evolution, helping evaluate new tools, integrations, and process improvements that scale impact.What We are Looking For3-5+ years' experience in marketing operations or campaign management within a B2B SaaS environment.Advanced proficiency in Marketo, including campaign builds, automation logic, segmentation, and reporting.Strong working knowledge of Salesforce CRM, including campaign objects, data flows, and lead management.Experience managing webinar or event automation (e.g. Zoom, ON24, GoToWebinar).Track record of building and refining nurture and lead scoring frameworks that drive measurable pipeline growth.Strong analytical mindset, comfortable interpreting campaign data to inform decisions.Familiar with key martech platforms, including:
    Marketing automation (Marketo, HubSpot, Pardot, Customer.io)CRM (Salesforce)ABM / intent platforms (6sense, Demandbase, RollWorks, etc.)Excellent communication and project management skills, with strong attention to detail.Collaborative and proactive, thriving in a fast-paced SaaS environment.Nice to HaveHands-on experience with Customer.io for lifecycle or customer engagement campaigns.Familiarity with data enrichment, attribution, or analytics tools (e.g. Bizible, Looker, Google Analytics).Understanding of SaaS funnel metrics, from MQL to ARR, and how to align marketing activity to revenue impact.What We Offer Receive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Senior Business Travel Consultant - French Speaking - EdinburghAbout U... Read More
    Senior Business Travel Consultant - French Speaking - Edinburgh

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS.


    What Success Looks LikeDelivering a seamless, proactive, and anticipatory experience for Executive and VIP travellersActing as a trusted advisor, not just a booking agentManaging highly complex, often last-minute travel changes with calm professionalismConsistently achieving strong CSAT while meeting productivity and efficiency expectationsDemonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll DoEnd-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requestsProviding expert recommendations aligned to traveller preferences, company policy, and duty of careHandling urgent and high-impact travel disruptions with speed, empathy, and precisionManaging multiple channels (phone, chat, email) in a fast-paced Executive Care environmentBalancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherenceBuilding long-term relationships with Executive travellers through consistent, high-quality serviceCollaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar)GDS experience (Amadeus, Sabre, Galileo or similar)Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSATExceptional communication skills with a polished, confident, and discreet styleAbility to remain calm, decisive, and solutions-focused in high-pressure situationsStrong organisational skills and attention to detail
    Desirable:GDS experience (Amadeus, Sabre, Galileo or similar)Experience supporting senior stakeholders, C-suite, or high-net-worth individualsExposure to out-of-hours, follow-the-sun, or on-call travel support models
    Personal AttributesNaturally service-oriented with a strong hospitality mindsetHigh emotional intelligence and sound judgementComfortable working autonomously and taking full ownershipResilient, adaptable, and confident handling ambiguityCommercially aware and performance-driven without compromising service qualityWhat we offerReceive competitive compensation and equity ownership in PerkRest and recharge with our generous allocation of vacation days plus public holidaysTake control of your physical health with your choice of private healthcare or a gym allowanceKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesMake your money go further with our flexible compensation planFocus on your family with 17 weeks' paid parental leave during your child's first yearContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearNurture your language skills with in real-life English, Spanish and Catalan lessonsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less
  • Senior Business Travel Consultant - Part-time - Remote - BirminghamAbo... Read More
    Senior Business Travel Consultant - Part-time - Remote - Birmingham

    About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the Role:We are seeking a dedicated Senior Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system.Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do:Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently.Arrange European and domestic travel, including flights, car rentals, and hotels.Work independently, using your initiative to handle client inquiries and provide solutions without supervision.Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate.Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy.Proactively maintain and develop client relationships, offering support throughout the entire travel process.Provide suitable travel options and suggestions to meet client requirements.Ensure all service level agreements are met and actively maintain the Galileo GDS queues.Mentor and support junior team members, assisting with their queries and quality-checking their work as needed.Support the Team Leader and collaborate with colleagues to maintain a high level of service.We Are Looking for People Who:Are proficient in air fares and ticketing Possess expert knowledge of the Galileo GDS system, including reissuing (manual & automated) tickets autonomouslyHave great communication skills, fluency in English, both written and spoken is essential.Have previous experience as a Business Travel Consultant.Are well-organized, and capable of working to tight deadlines under pressure.Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers.Are proactive in resolving customer queries and complaints, using their initiative to overcome problems.Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success.Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues.Motivate and encourage the well-being of the team, displaying a positive attitude at all times.Our BenefitsReceive competitive compensation and equity ownership in PerkRest and recharge with 25 days of annual leave plus bank holidaysTake control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlexPlan for your future with our qualifying earnings company pension plan with AvivaKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenRest assured that you're covered by income protection in case you experience a long-term sickness or absenceLeverage tax-efficient cycle and electric car schemes with Cycle2Work & OctopusJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesFocus on your family with 12-16 weeks' paid parental leaveContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearStay savvy with access to a wide variety of discounts and rewardsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation support
    Working Hours & ConditionsWorking hours are within 7am - 11pm or 8pm - 8am - Part-time working hours also available.An expectation of weekend working on a rotation is required.Required to work bank holidays.Role will be fully remote however you will be required to come into the Birmingham Hub for training and special events.How We WorkAt Perk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.Perk is a global company with a diverse customer base-and we want to ensure the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at Perk regardless of your appearance, where you're from, or anything else that makes you.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany