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Pembrook Resourcing
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  • Service Advisor  

    Pembrook Resourcing
    - Devon
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    Service Advisor – Exeter £30,000 Basic Salary | £38,000 OTE | Monday t... Read More
    Service Advisor – Exeter £30,000 Basic Salary | £38,000 OTE | Monday to Friday | No Weekends We are looking for an experienced and customer-focused Service Advisor to join a busy and successful automotive dealership in Exeter. This is a fantastic opportunity for someone looking for a great work-life balance with no weekend working , alongside a competitive salary package and genuine career progression. Similar Service Advisor opportunities in Exeter are offering salaries in the £30,000–£38,000 range with customer-facing, workshop liaison, and upselling responsibilities. The Role As a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a professional and seamless aftersales experience from booking through to vehicle collection. Key Responsibilities Booking vehicles in for servicing, maintenance, and repair work Keeping customers informed throughout the repair process Providing estimates and obtaining approval for additional work Liaising closely with technicians and workshop control Managing job cards, invoices, and service documentation Promoting additional products and services where appropriate Delivering exceptional levels of customer service and satisfaction About You Previous experience as a Service Advisor within the motor trade Strong communication and customer service skills Organised and able to work effectively in a fast-paced environment Confident using dealership management systems Full UK driving licence preferred Positive and professional attitude What's on Offer £30,000 basic salary £38,000 OTE Monday to Friday working hours No weekends Ongoing manufacturer and industry training Career progression opportunities Supportive and friendly team environment Read Less
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  • Service Advisor  

    Pembrook Resourcing
    - Hampshire
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    Service Advisor – Fareham Salary: £30,000 Basic | OTE: £36,000 Locatio... Read More
    Service Advisor – Fareham Salary: £30,000 Basic | OTE: £36,000 Location: Fareham Hours: Monday – Friday The Role We are seeking an experienced and customer-focused Service Advisor to join a busy automotive aftersales team in Fareham. This is an excellent opportunity for a Service Advisor who enjoys delivering outstanding customer service while working in a fast-paced dealership environment. As the key link between customers and the workshop, you will manage the service journey from vehicle check-in through to collection, ensuring customers are kept fully informed throughout the process. Service Advisors typically act as the liaison between customers and technicians, managing repair orders, service bookings, estimates and customer communications. Key Responsibilities Meeting and greeting customers on arrival Booking vehicles into the workshop for servicing and repair Accurately raising job cards and repair orders Providing service and repair estimates Liaising with technicians regarding vehicle progress Keeping customers updated throughout the repair process Upselling additional work, products and services where appropriate Managing warranty and service plan enquiries Ensuring all customer records are maintained accurately Delivering exceptional customer satisfaction and retention About You Previous experience as a Service Advisor within the automotive industry Strong customer service and communication skills Ability to work efficiently in a busy aftersales department Good organisational and administration skills Experience using dealer management systems would be advantageous Full UK driving licence Package £30,000 Basic Salary £36,000 OTE Monday to Friday working pattern Company benefits package Ongoing manufacturer and in-house training Excellent career progression opportunities Read Less
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  • Vehicle Technician  

    Pembrook Resourcing
    - Surrey
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    Vehicle Technician – Guildford £36,000 – £55,000 Basic (DOE) £2,000 Jo... Read More
    Vehicle Technician – Guildford £36,000 – £55,000 Basic (DOE) £2,000 Joining Bonus High Earning Potential | Premium Working Environment We’re recruiting for an experienced Vehicle Technician to join a busy, well-established workshop in Guildford. This is a great opportunity to join a high-performing site offering strong basic pay, excellent bonus potential , and a £2,000 joining bonus to get you started. What’s on offer: £36,000 – £55,000 basic salary (depending on experience/level) £2,000 joining bonus Strong bonus structure / OTE potential Consistent, busy workflow Ongoing training development Clear career progression pathways The role: Servicing, maintenance, and repairs Diagnostics (depending on experience) Working efficiently to high standards Supporting a productive workshop team What we’re looking for: Qualified Vehicle Technician (Level 3 or equivalent) Diagnostic experience beneficial Strong work ethic and attention to detail Full UK driving licence If you’re a Vehicle Technician looking for top-end earnings and a fresh opportunity in Guildford , this is well worth exploring. Read Less
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  • New Car Sales Manager  

    Pembrook Resourcing
    - Oxfordshire
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    New Car Sales Manager – Oxford £35,000 Basic Salary | £60,000 OTE | Co... Read More
    New Car Sales Manager – Oxford £35,000 Basic Salary | £60,000 OTE | Company Car Overview We are seeking an ambitious and driven New Car Sales Manager to lead a successful dealership sales team in Oxford. This is an excellent opportunity for an experienced Automotive Sales Manager, Business Manager, or Transaction Manager looking to progress their career within a high-performing retail environment. You will be responsible for driving new vehicle sales performance, maximising profitability, developing the sales team, and delivering exceptional customer experiences. The role requires a hands-on leader who can inspire, coach, and motivate a team to consistently exceed targets. The Role As New Car Sales Manager, you will: Lead, motivate, and develop a team of Sales Executives. Drive new vehicle sales performance, finance penetration, and ancillary product sales. Monitor daily, weekly, and monthly sales activity against agreed targets. Manage customer enquiries and ensure all leads are handled effectively. Support and coach the team through first and second-facing customer interactions. Maintain exceptional levels of customer satisfaction and brand standards. Manage vehicle stock levels, availability, and showroom presentation. Produce accurate sales forecasts, reports, and performance analysis. Ensure full compliance with FCA regulations and dealership processes. Work closely with senior management to deliver departmental objectives and profitability targets. Requirements To be successful in this role, you will have: Previous experience as a Sales Manager, Business Manager, or Transaction Manager within a franchised dealership. A proven track record of delivering strong sales results and profitability. Strong leadership, coaching, and people management skills. Excellent negotiation and customer relationship abilities. Commercial awareness with the ability to analyse performance data and implement improvement strategies. High levels of organisation and attention to detail. Full UK Driving Licence. What's on Offer? £35,000 Basic Salary £60,000 OTE Company Car Manufacturer and management training Career progression opportunities Pension scheme Employee benefits package 28 days holiday including bank holidays Read Less
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  • Smart Repair Technician  

    Pembrook Resourcing
    - Hertfordshire
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    SMART Repair Technician – Tring Salary: £36,000 – £44,000 Basic Locati... Read More
    SMART Repair Technician – Tring Salary: £36,000 – £44,000 Basic Location: Tring Hours: Full Time The Role We are looking for an experienced SMART Repair Technician to join a busy and successful automotive operation in Tring. This is an excellent opportunity for a skilled vehicle cosmetic repair professional to work within a modern workshop environment, carrying out high-quality repairs to retail and used vehicles. The successful candidate will be responsible for completing cosmetic vehicle repairs to a high standard while maintaining efficiency and attention to detail. Key Responsibilities Carrying out SMART repairs on a wide range of vehicles Repairing scratches, scuffs, dents and minor body damage Completing alloy wheel refurbishments Performing paint preparation, colour matching and refinishing Carrying out bumper and panel repairs Ensuring all repairs meet manufacturer and company standards Maintaining a clean and safe working environment Working efficiently to meet productivity targets About You Previous experience as a SMART Repair Technician, Paint Technician or Cosmetic Repair Technician Strong paint and refinishing skills Experience with colour matching and blending techniques Excellent attention to detail Ability to work independently and as part of a team Full UK driving licence Package £36,000 – £44,000 Basic Salary Overtime opportunities available Company benefits package Ongoing training and development Modern workshop facilities Career progression opportunities Read Less
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  • Service Advisor  

    Pembrook Resourcing
    - Herefordshire
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    Service Advisor – Hereford £28,000 Basic Salary + £34,000 OTE An excit... Read More
    Service Advisor – Hereford £28,000 Basic Salary + £34,000 OTE An exciting opportunity has arisen for an experienced Service Advisor to join a successful and busy dealership in Hereford . We're looking for someone with excellent customer service skills who can confidently manage the service journey from booking vehicles in through to handover, ensuring every customer receives a first-class experience. The Role Booking customer vehicles in for servicing, maintenance and repairs. Keeping customers updated throughout the repair process. Liaising with the workshop to ensure work is completed efficiently. Preparing estimates and explaining any additional work required. Processing invoices and handling payments. Delivering outstanding customer service while meeting dealership standards. Requirements Previous experience as a Service Advisor within the motor trade is preferred. Excellent communication and organisational skills. Ability to work well under pressure in a busy dealership environment. Full UK driving licence. What's on Offer £28,000 Basic Salary + £34,000 OTE. 1 in 3 Saturdays on a rota. Manufacturer training and ongoing career development. Company benefits package. Friendly, supportive team with genuine opportunities to progress. If you're an experienced Service Advisor looking for your next opportunity in Hereford, we'd love to hear from you. Apply today! Read Less
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  • Service Advisor  

    Pembrook Resourcing
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    SERVICE ADVISOR Location: Newbury, Berkshire Salary: £30,000 Basic | U... Read More
    SERVICE ADVISOR Location: Newbury, Berkshire Salary: £30,000 Basic | Up to £38,000 OTE + Company Benefits ? OVERVIEW An established automotive retailer is seeking a professional and customer-focused Service Advisor to join its busy Aftersales team in Newbury. Acting as the key point of contact between customers and the workshop, the successful candidate will be responsible for delivering an exceptional customer experience, managing service bookings, providing accurate repair advice and ensuring all work is completed efficiently and to the highest standards. This role would suit an experienced Service Advisor looking to join a successful dealership environment where customer service and team performance are highly valued. KEY RESPONSIBILITIES • Welcome customers and manage the service and repair process from booking through to vehicle collection. • Accurately identify customer requirements and communicate these effectively to the workshop team. • Prepare estimates, explain repair recommendations and obtain customer authorisation for additional work. • Keep customers updated on vehicle progress throughout the day. • Maximise service plans, maintenance packages and approved additional work opportunities. • Ensure all documentation and job records are completed accurately. • Liaise closely with Technicians, Workshop Controllers and Parts departments to ensure efficient workflow. • Manage customer queries and resolve concerns in a professional manner. • Deliver high levels of customer satisfaction and maintain manufacturer standards. • Support the achievement of departmental performance targets and aftersales objectives. CANDIDATE PROFILE • Previous experience as a Service Advisor within an automotive dealership, independent garage or aftersales environment. • Excellent customer service and communication skills. • Strong organisational abilities with the capacity to manage a busy workload. • Ability to explain technical information clearly and professionally. • Confident using dealership management systems and computer-based platforms. • Positive and proactive approach to customer care. • Full UK Driving Licence preferred. DESIRABLE EXPERIENCE • Franchised dealership experience. • Knowledge of manufacturer service processes and warranty procedures. • Experience working within a fast-paced aftersales environment. • Understanding of upselling and service retention initiatives. KEY PERFORMANCE INDICATORS • Customer satisfaction scores. • Labour sales and service revenue. • Additional work conversion rates. • Service plan and maintenance package sales. • Booking efficiency and workshop utilisation. • Customer retention. • Administrative accuracy and compliance. PERSONAL ATTRIBUTES • Friendly and approachable. • Professional and customer focused. • Organised and detail orientated. • Team player. • Positive and enthusiastic. • Able to remain calm under pressure. • Committed to delivering excellent customer service. Read Less
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  • Car Sales Executive  

    Pembrook Resourcing
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    SALES EXECUTIVE Location: Newbury, Berkshire Salary: £20,000 - £25,000... Read More
    SALES EXECUTIVE Location: Newbury, Berkshire Salary: £20,000 - £25,000 Basic | £45,000 - £55,000 OTE + Company Car + Benefits OVERVIEW An established automotive retailer is seeking an ambitious and customer-focused Sales Executive to join its successful vehicle sales team in Newbury. This is an excellent opportunity for a motivated sales professional to develop their career within a busy dealership environment, selling both new and used vehicles while delivering an outstanding customer experience. The successful candidate will be driven to achieve targets, build lasting customer relationships and maximise every sales opportunity. KEY RESPONSIBILITIES • Manage customer enquiries both in person, online and over the telephone. • Guide customers through the vehicle purchasing journey from initial enquiry through to handover. • Demonstrate vehicle features and benefits, conduct test drives and provide tailored product recommendations. • Build and maintain strong customer relationships to encourage repeat business and referrals. • Achieve individual vehicle sales targets and departmental objectives. • Promote finance, insurance and value-added products in line with compliance requirements. • Maintain accurate customer records and sales activity using dealership systems. • Ensure all sales documentation is completed accurately and efficiently. • Follow up customer enquiries and maximise conversion opportunities. • Deliver exceptional levels of customer satisfaction throughout the sales process. • Stay up to date with product knowledge, market trends and competitor activity. CANDIDATE PROFILE • Previous experience within a sales environment, ideally automotive retail. • Strong communication and relationship-building skills. • Self-motivated with a genuine passion for delivering excellent customer service. • Target-driven with a proven ability to achieve and exceed objectives. • Professional, enthusiastic and highly organised. • Comfortable using CRM and dealership management systems. • Full UK Driving Licence. DESIRABLE EXPERIENCE • Previous experience as a Vehicle Sales Executive. • Knowledge of automotive finance and insurance products. • Experience working within a franchised dealership environment. • Proven track record of achieving sales targets and delivering excellent customer satisfaction. KEY PERFORMANCE INDICATORS • New and used vehicle sales volume. • Customer satisfaction scores. • Finance and insurance penetration. • Add-on product sales. • Enquiry conversion rates. • Customer retention and referrals. • Profitability per unit sold. PERSONAL ATTRIBUTES • Driven and motivated. • Professional and customer focused. • Positive and enthusiastic. • Strong communicator. • Resilient and target orientated. • Team player with a proactive attitude. • Committed to delivering an exceptional customer experience. Read Less
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  • Vehicle Technician  

    Pembrook Resourcing
    - Somerset
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    Vehicle Technician – Yeovil Salary: £35,000 – £42,000 Basic Salary OTE... Read More
    Vehicle Technician – Yeovil Salary: £35,000 – £42,000 Basic Salary OTE: £60,000+ Location: Yeovil Job Type: Full-Time, Permanent Overview We are currently recruiting for a skilled Vehicle Technician to join a busy and successful workshop in Yeovil. This is an excellent opportunity for an experienced technician looking to join a professional team, work with modern equipment, and benefit from industry-leading training and strong earning potential. The successful candidate will be responsible for carrying out servicing, repairs, diagnostics, and maintenance work to the highest standards while contributing to workshop productivity and customer satisfaction. Key Responsibilities Carry out servicing, maintenance, and repairs on a wide range of vehicles. Diagnose and rectify mechanical and electrical faults. Complete vehicle health checks and identify additional work where appropriate. Use manufacturer diagnostic equipment and workshop systems effectively. Ensure all work is completed efficiently and to manufacturer standards. Accurately complete job cards and workshop documentation. Support workshop efficiency and maintain high levels of workmanship. Adhere to all health and safety procedures. Requirements Level 3 NVQ, City Guilds, or equivalent qualification in Vehicle Maintenance and Repair. Previous experience as a Vehicle Technician, Service Technician, or Mechanic. Strong diagnostic and fault-finding abilities. MOT Licence advantageous but not essential. Ability to work independently and as part of a team. Full UK Driving Licence required. Package £35,000 – £42,000 Basic Salary £60,000+ OTE Manufacturer Training and Accreditation Modern Workshop Facilities Career Development Opportunities Company Benefits Package Full-Time, Permanent Position Read Less
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  • MOT Tester  

    Pembrook Resourcing
    - West Sussex
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    MOT Tester – Worthing Location: Worthing Salary: £35,000 – £40,000 Job... Read More
    MOT Tester – Worthing Location: Worthing Salary: £35,000 – £40,000 Job Type: Full-Time, Permanent About the Role We are currently seeking a qualified MOT Tester to join a busy and well-established automotive workshop in Worthing. This is an excellent opportunity for a skilled technician with a valid MOT licence to join a professional team and work within a modern workshop environment. The successful candidate will be responsible for carrying out MOT tests in accordance with DVSA standards while maintaining the highest levels of quality, safety, and customer service. Key Responsibilities Conduct MOT tests in line with current DVSA regulations and standards. Accurately complete all MOT documentation and inspection records. Identify and report vehicle defects and necessary repair work. Ensure all testing equipment is maintained and calibrated correctly. Work closely with Service Advisors and Technicians to ensure efficient workflow. Maintain a safe, clean, and organised working environment. Adhere to all health and safety and company compliance procedures. Support workshop operations when required. Requirements Valid Class 4 MOT Testing Licence. Previous experience as an MOT Tester within a dealership, independent garage, or fast-fit environment. Strong knowledge of DVSA testing procedures and regulations. Ability to work efficiently while maintaining high standards of accuracy. Excellent attention to detail and organisational skills. Team player with a positive and professional attitude. Full UK driving licence. What's on Offer Competitive salary of £35,000 – £40,000. Ongoing manufacturer and industry training. Modern workshop facilities and equipment. Career development opportunities. Pension scheme. Employee discounts and benefits package. Stable, supportive working environment. Ideal Candidate You will be a qualified MOT Tester who takes pride in delivering high-quality work and ensuring vehicles meet all required safety standards. You will have a strong work ethic, excellent attention to detail, and the ability to work effectively within a busy workshop environment. Read Less
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