Decorating Repairs & Support Technician (12m FTC)
Salary: £37,544 + Excellent Benefits
Location: High Wycombe, Chesham (Office Based & Depot/Stores Room) + travel across Paradigm's property portfolio
The Vacancy
Paradigm Housing Group is seeking a skilled Decorating Repairs & Support Technician to undertake reactive decoration tasks across our properties. This 12-month fixed-term contract will...
Structural/External Repairs Technician
Salary: £39,968 + Excellent Benefits
Location: High Wycombe, Chesham (Office Base & Depot/Stores Room) + travel across Paradigm's property portfolio
Paradigm Housing Group is proud to offer an exciting opportunity for a Structural Repairs Technician to become part of our Direct Labour Operations (DLO). In this role, you will carry out brick repairs and exter...
Roofing Repairs Technician - (Roofer)
Salary: £39,968 + Excellent Benefits
Location: High Wycombe, Chesham (Office Base & Depot/Stores Room) + travel across Paradigm's property portfolio
Paradigm Housing Group is seeking a skilled and experienced Roofer to join our Roofing Repairs Team as part of our growing Direct Labour Operations (DLO). This is a fantastic opportunity to play a key role in ma...
Gas & Heating Breakdown Engineer
Salary: £43,573 + Excellent Benefits + Opportunity to add +30% onto your salary with overtime/the out-of-hours rota.
Location: High Wycombe (Office Location), Chesham (Depot/Stores Room Location) + travel across targeted postcode areas
Postcode patches: | SG5 to SG9 + Bishops Stortford | HP1to HP9, SL0 to SL9 plus UB9 | & OX25.The Vacancy
Due to growth within our...
Are you a Property / FM, Health & Safety professional adept at stakeholder management? Utilise your considerable expertise, knowledge skills in repair and maintenance by partnering with key stakeholders in our Property Services directorate.Reporting to the Assistant Director – Health, Safety and Facilities you will support and advise on professional and pragmatic H&S guidance that enables our team...
Fire Risk Carpenter / Multi Skilled Technician
Salary: £42,142 + Excellent Benefits
Location: High Wycombe / Chesham (with travel across Buckinghamshire, Bedfordshire, Berkshire, Cambridgeshire, Hertfordshire, Oxfordshire, and surrounding regions)
Join Our Compliance Team – Be a Key Player in Fire Safety!Are you a skilled carpenter with a passion for fire safety? Do you take pride in delivering hi...
Planned Works Manager Kitchen & Bathroom
Salary: £51,177 + Excellent Benefits
Location: High Wycombe / hybrid working (Flexibility required)
Contract Type: Permanent, Full-Time, 37 hours per week.
Are you an experienced leader with a background in managing planned works and delivering high-quality home improvements? Do you thrive on ensuring efficiency, value for money, and customer satisfaction? ...
Planned Works Manager
Kitchen & Bathroom Salary : £51,177 + Excellent Benefits Location : High Wycombe / hybrid working (Flexibility required) Contract Type : Permanent, Full-Time, 37 hours per week.
Are you an experienced leader with a background in managing planned works and delivering high-quality home improvements? Do you thrive on ensuring efficiency, value for money, and customer satisfaction? If so, this could be the perfect opportunity for you! Following a recent promotion within the team, Paradigm Housing Group is seeking a Planned Works Manager
Kitchen & Bathroom to oversee a circa £5m stock investment programme, ensuring high standards and timely project delivery. You will manage both internal teams and external contractors to ensure our properties meet the highest quality and compliance standards. Key Responsibilities: Manage and deliver stock investment programmes for kitchen and bathroom renewals, ensuring efficiency and quality.
Oversee a team of technicians, senior lead technicians, and sub-contractors, ensuring high performance and adherence to company standards.
Lead on contract administration, procurement, and health & safety compliance including CDM regulations.
Ensure all Decent Homes Failures are addressed one year in advance.
Conduct sub-contractor performance reviews and take action on underperformance.
Maintain a customer-focused service, ensuring all projects meet agreed service levels and budgets.
Support procurement strategies to maximise best value and efficiency from all contracts.
Ensure effective management of Health & Safety risks and regulatory compliance.
Develop and implement performance management systems to drive continuous improvement.
Manage budgets effectively to optimise value and control costs while delivering high-quality outcomes.
What Were Looking For: Proven experience in managing planned works programmes, preferably within social housing.
Strong leadership skills with the ability to motivate and develop a high-performing team.
Experience managing direct labour teams and subcontractors.
Good understanding of kitchen & bathroom renewals, windows & doors, roofing, damp works, and external decorations.
Excellent communication and interpersonal skills to engage with residents, stakeholders, and contractors.
Strong commercial awareness with the ability to control budgets and drive cost efficiencies.
IT proficiency, particularly in Microsoft Word and Excel.
Health & Safety knowledge, including CITB training (preferred).
Application Process: For the full job description and person specification, please visit our careers page. If you have any queries about this vacancy, please email , and we will respond as soon as possible. As part of our application process, we ask for a covering statement and CV to assess your application against our essential and desired criteria. Please include in your covering statement how you meet these criteria to ensure your application receives the consideration it deserves. Thank you for your interest in Paradigm Housing Group. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.
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Gas & Heating Breakdown Engineer Salary:
£43,573 + Excellent Benefits + Opportunity to add +30% onto your salary with overtime/the out-of-hours rota. Location:
High Wycombe (Office Location), Chesham (Depot/Stores Room Location) + travel across targeted postcode areas
Postcode patches:
| SG5 to SG9 + Bishops Stortford | HP1to HP9, SL0 to SL9 plus UB9 | & OX25. The Vacancy Due to growth within our Direct Labour Operations, we are excited to announce three new positions within our Gas and Heating Breakdown team. You'll be instrumental in ensuring our homes are safe, warm, and compliant by providing gas servicing, diagnostics, and repair services to our customers. Working independently, you will deliver first-class solutions with a focus on excellence. As a Gas and Heating Breakdown Engineer at Paradigm, you'll join our dedicated Direct Labour Operation (DLO) team. We provide all the tools and resources you need to succeed, including: A fully equipped van and a fuel card for business usage Mobile phone and tablet Work clothing and power tools Your role will primarily involve delivering high quality gas services across targeted postcode patches (listed above) within Paradigm's extensive & extensive property portfolio. What You'll Do: Perform gas servicing, diagnostics, and breakdown repairs across various domestic appliances. Ensure compliance with health and safety legislation and company policies. Deliver excellent customer service with a focus on achieving first-time fixes (95 %+). Effectively manage van and stock. Accurately complete required paperwork and reports once you've completed a job. About You:
We're seeking skilled and experienced professionals who meet the following criteria: Essential Experience: Proven expertise in gas breakdowns across a variety of appliances. ACS Gas Qualifications: CCN1, CENWAT, HTR1, CKR1, CPA1. Competence in electrical work relating to heating systems. Strong problem-solving skills with a methodical approach. Full, valid driving license. Preferred:
Unvented G3 qualification. Working Hours/Out Of Hours Rota: Monday to Friday, 08:00 – 17:30. For these specific roles, participation in overtime and the out-of-hours rota is mandatory. The out of hours/overtime provides a valuable opportunity to significantly enhance your base salary (30%+). Our rota is carefully structured to ensure all staff have manageable schedules while optimising earning potential. More details about the out of hours schedule can be provided by request, but will be discussed at interview stage. Further Information:
For the full job description and person specification, please see the attachment at the bottom of this page. Should you have any queries about this vacancy, please email
and we will respond as soon as possible. As part of our application process, we request that you answer a select few questions when you apply for the role. If you decide not to answer these questions, your application will be not be considered. Thank you for your interest in Paradigm Housing Group. Shortlisting will be conducted based on the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.
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Rent Recovery Officer Salary : £39,042 + Excellent Benefits Location : High Wycombe / hybrid working (2 days office & 3 working from home)
We are seeking a dedicated Rent Recovery Officer to join our team to help sustain tenancies while reducing rent arrears across our portfolio. About the Role As a Rent Recovery Officer, you'll play a key role in managing rent collection and arrears recovery, supporting tenants in maximising their income and sustaining their tenancies. You will engage with various internal teams and external agencies, balancing firm but fair enforcement with a commitment to excellent customer service. Key Responsibilities Rent Collection: Deliver a responsive rent collection service using various contact methods, including phone, email, text, and in person visits.
Income Maximisation: Support tenants in understanding and accessing benefits, including Housing Benefit and Universal Credit, while encouraging them to prioritise rent payments.
Pre-Tenancy Support: Conduct affordability assessments for new tenants during pre-tenancy checks.
Collaboration: Work closely with Local Authorities, DWP, Customer and Neighbourhood Officers, and support teams to ensure benefits are maximised and prevent homelessness.
Court Action and Evictions: Serve notices for arrears, prepare court applications using Possession Claims Online (PCOL), attend court hearings, and manage the eviction process with bailiffs.
Data Reporting: Regularly provide updates on arrears levels, trends, and progress towards KPIs.
Compliance and Knowledge: Stay informed about changes to legislation and organisational policies regarding rent recovery and tenancy management.
What We're Looking For We are seeking an organised and proactive individual with excellent communication and negotiation skills, who can handle challenging situations with professionalism and empathy. Essential Skills and Experience Previous experience in the social housing sector.
Understanding of DWP benefits (Housing Benefit, Universal Credit) and familiarity with tenancy legislation.
Strong IT proficiency (Word, Excel, Outlook), numeracy, and written communication.
Confident, assertive, and able to manage competing priorities effectively.
A valid driving licence and access to a vehicle for business use.
Desirable Skills and Experience Experience attending court for rent arrears cases.
Knowledge of housing tenures, including shared ownership and assured tenancies.
Familiarity with county court protocols and tenancy legislation.
*Please be advised that this position is subject to an Enhanced DBS check* Further Information For the full job description and person specification for the role, please see the attachment at the bottom of this page. Should you have any queries about this vacancy, please email
and we will respond as soon as possible.
As part of the application process, we require all applicants to answer three mandatory questions. Please note that applications submitted without responses to these questions will not be considered. Thank you for your interest in Paradigm Housing Group thus far. Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.
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