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Panasonic Automotive Systems Europe
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  • WHAT YOU WILL BE DOING Support pipeline management and forecasting imp... Read More
    WHAT YOU WILL BE DOING Support pipeline management and forecasting improvements for different business divisions using available data sources.Develop and maintain analytical tools and digital platforms to improve efficiency and self-service capabilities across the organisation.Analyse sales records and customer data to identify new business opportunities and market trends.Work closely with Product Marketing, Business Development, Global Sales, and Factory organisations to provide insights into product performance and customer business outlooks.Design, develop and document ETL processes to integrate and harmonise data from systems such as CRM, ERP (SAP, SD and FICO), and Pricing into the company’s data warehouse or data lake.Optimise and document business processes to ensure data quality, consistency, and proper information management.Apply technologies such as NoSQL, Machine Learning, and Natural Language Processing to discover new insights and opportunities.Maintain, administer and oversee the MBI data warehouse (data lake) and Tableau Server to ensure performance and reliability. WHAT WE ARE LOOKING FOR Essential Educational and Vocational Skills:-
    A university degree (Msc, MBA or equivalent) in Business Informatics, Informatics, Economics, Business Economics, Statistics or Mathematics.Experience in modelling large data sets using SQL and be able to develop data mining, extraction (ETL), and data quality assurance (QA) processes.Exceptional communication skills – to be able to explain complex findings in a clear and simple way to sales teams and management while also being able to discuss technical requirements and solutions with IT specialists.Problem Solving - the ability to translate commercial and/or operational challenges into data driven solutions and insights.Advanced time management skills due the requirement to manage both large scale and short -term projects with multiple deadlines.
    Essential Technical Skills:-
    SQL (preferably T-SQL/MS Azure Fabric)Python (preferably developed skills including knowledge of GiT and maintaining own Venv)VBA/VBS (Visual basic) and/or Power Automate (Power platform and advanced MS Excel skills).
    Additional Essential Criteria:-
    Advanced English language skillsLocated within 1-hour commutable distance to the registered office, based in Bracknell Berkshire.UK Drivers Licence This role does not offer visa sponsorship. The ability to demonstrate full right to work in the UK, without restriction, is an essential requirement. WHAT WE OFFER Contract Type : Permanent
    Hours : per week
    Location : Bracknell, Berkshire

    International working environment.Hybrid working – expectation to be office based 2 to 3 days per week days holiday (plus bank holidays), increasing to , after appropriate qualifying period.Contributory pension schemePrivate Medical InsuranceLife Assurance x 4andIncome protection insuranceAccess to Employee Assistance Programme.Suite of voluntary flexible benefits (Dental, Travel, Critical Illness, Partner cover)
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  • Role OverviewThe Contact Center Operator is responsible for delivering... Read More
    Role Overview
    The Contact Center Operator is responsible for delivering exceptional customer service by managing inbound calls from business-to-business clients covering all of our PCOEU products. This includes processing repair orders, addressing inquiries and questions, resolving complaints, troubleshooting issues, and providing accurate information. The role emphasises maintaining the highest standards of service quality, ensuring that the Contact Center consistently delivers professional, efficient, and timely support to meet or exceed customer expectations.

    There is a requirement for the role holder to be fluent in German speaking and writing. This is because a significant part of the role is interaction with our German customers.
    How you will become part of the bigger picture... As part of our team, you will:
    Handle customer enquiries and complaints within a timely and professional manner Provide information and troubleshooting problems Arrange collections with various courier systems Provide guidance to Panasonic customers and escalate more complex enquiries to the next level of support Adhere to given process related or quality guidelines and ensures adherence to given guidelines and processes for the work procedures assigned Use, update and maintain applicable case management systems Establish and maintain regular points of contact with country or area Sales Managers. Discuss open topics such as general feedback with regards to Service. Obtain feedback and report from market Continuously grow and focus on personal development using the Panasonic Leadership Principles What you will bring to the picture... Secondary school education with relevant qualifications Vocational training plus minimum 2 years of working experience is desirable Strong command of the English language German language – fluent in speaking and writing is essential Understanding how decisions affect customers and how their own behaviour impacts on the customer experience Ability to multitask in a fast-paced environment Excellent communication and problem-solving skills Customer-focused with a professional and friendly approach Strong attention to detail and ability to follow procedures Open to travel for business purposes What does our big picture look like? Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding over a century ago, we’ve been committed to improving peoples’ lives and making the world a better place, one customer, one business, one innovative leap at a time.

    We believe in strong collaboration and team spirit to develop Panasonic’s competitive edge even further. Panasonic is an energetic, creative and proactive organisation consistently aiming to exceed its customers’ expectations. In an ever-changing world, we continue our efforts to align with our Seven Principles to make life simpler, safer, healthier, more enjoyable, and more sustainable.

    Our mission is to create the Panasonic business of "tomorrow." By integrating business, technology, and creativity, we will realise ideal lifestyles and societies solving social issues globally. Read Less
  • WHAT YOU WILL BE DOING Manage and develop customers with focus on inst... Read More
    WHAT YOU WILL BE DOING Manage and develop customers with focus on installers, house builders, wholesalers, and distributors, with accordance to the sales strategy to achieve the business plan.Ensure customer satisfaction by coordinating with internal and external partners.Support the process and provide information, as well as suggestions for improvement on sales forecasting, sales mix, and sales budget.Develop new customers, accounts and projects with accordance to the business plan for the assigned sales area.Propose and realize all necessary activities to achieve the sales targets in cooperation with internal and external partners.Collaborate closely with the spec team and KA team in order to ensure that their specifications are sold successfully.Feedback the market information (product/price/channel/projects) to the management on a regular basis and create corresponding reports if requested.Achieve KPI's and targets in the scope defined by the company CAC sales, ProPartners development, KA Development, Spec-in Sale) WHAT WE ARE LOOKING FOR We’re looking for motivated, customer-focused people who want to help businesses move to energy-efficient heating and cooling solutions like heat pumps and air conditioning systems.

    You should have:HVAC Experience: Worked in the industry, selling heat pumps, air conditioning units, or similar products.UK Market Knowledge: Good understanding of the UK HVAC market, key players, and regulations.B2B Sales Skills: Able to build strong relationships with installers, contractors, distributors, M&E contractors, and house builders.Technical Know-How: Understand HVAC products and how they are used.Commercial Skills: Spot opportunities, negotiate deals, and grow sales.Planning & Analysis: Use proven methods to plan and solve problems.Regulatory Awareness: Know how laws and regulations affect the business.Strong Communication: Excellent at influencing and negotiating.Experience: 3–5 years in a similar role; B2B business development experience is a plus.Proactive Attitude: Self-motivated and comfortable working in a fast-paced environment. WHAT WE OFFER YOU Contract Type: Permanent
    Hours: Full Time
    Location: The Midlands

    Benefits
    Competitive salaryCompany car days holiday + Bank holidays (to increase with length of service)Contributory pension schemeLife assurance 4x salaryIncome ProtectionPrivate Medical SchemeAccess to Employee Assistance ProgramOther voluntary benefits such as dental insurance, partner life assuranceStaff discount on Panasonic products2 paid volunteer daysHuge training portfolio
    4 Great Place to Work Recognized, Listed as top Best Places to Work in medium category Read Less
  • Electronics Engineer  

    - Cardiff
    WHAT YOU WILL BE DOING Design, develop, and evaluate components and as... Read More
    WHAT YOU WILL BE DOING Design, develop, and evaluate components and assemblies for new models from concept to mass production, ensuring they comply with the customer requirements, and liaising with other areas of R&D to ensure this is fulfilled.Apply technical knowledge to investigate, identify, and implement countermeasures and improvements to resolve issues and coordinate development issues; including evaluation failures and changes in requirements.Ensure development builds are according to agreed schedules. Supporting with components and assembly house queries.Support the Project and Team Leader to ensure relevant project based AQ and R&D documents (NCL, schedule table, BOMs, etc.) are completed in line with the required processes.Work with other teams to deliver the product(s) into production; liaise with other teams/customers/suppliers to work towards a common goal, providing technical support and communication of activities. Provide evidence that the relevant customer, Panasonic, regional EN), and general product safety directives are considered where appropriate.Consider historic problems and endeavour to eradicate them from future designs.Support the Project Leader to ensure cost requirements for electrical/electronic aspects of developments are available when required, including samples costs, mass production parts, and tooling cost.Support the Project Leader to create and maintain project plans/schedules for electrical/electronic aspects of developments. WHAT WE ARE LOOKING FOR Essential Requirements
    Degree level qualification in Electrical/Electronic Engineering plus 3 years of relevant industry experience, or at least 5 years of relevant industry experience in a similar role.Experience of working to demanding schedules, quality, and cost targets.Experience of Electrical and EMC testing in a design environment and of fault finding to component level.Experience of PCB design tools (Zuken CF0 preferably) and Circuit simulation tools.Experience of working in a gated development environment.Desirable Requirements
    Experience in Analogue/Digital Design.Design for Manufacturing - Experience in designing electronics circuits and taking the design from concept to mass production.Dealing with sub-contractor assembly houses.Design for EMC/ESD and noisy environments.Knowledge of project management processes.Experience of soldering and de-soldering (including surface mount components).Excellent knowledge of electrical and electronic circuit theory.Hands-on experience of using electrical and electronic test equipment and tools.Must be an effective team player with a flexible attitude and good communication skills.Self-starting with good initiative and able to demonstrate a methodical approach to tasks, with a view to developing own ideas and solutions.High-level problem-solving skills with the ability to efficiently resolve technical issues.Where it may be required for a visa application – Advanced English, English Level B2 or equivalent. Please note that individual circumstances differ and this will be assessed on a case-by-case basis.
    WHAT WE OFFER YOU Working Hours: : – : Monday – Thursday, : – : Friday.
    Flexi-time system.Company pension contributions of up to %.Early finish on a Friday.Free parking on site.Annual leave entitlement of days (+ bank holidays), increasing up to (+ bank holidays) with service.Death in service benefit of 4x annual salary.Enhanced pay for maternity, paternity, bereavement, adoption, surrogacy, and sickness.Fuel card with UK Fuels, providing discounted rates at the pump.Employee Assistance Programme.Long Service Awards.On-site canteen.Exclusive 'Staff Sales' site for Panasonic products.Training and development opportunities.'Refer a Friend' recruitment scheme.  Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany