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Palo Alto Networks
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  • Network Security Customer Success Engineer  

    - London
    Company DescriptionOur MissionAt Palo Alto Networks everything starts... Read More
    Company DescriptionOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.
    Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Who We AreThis role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.Job DescriptionYour CareerAs a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations.This includes guidance for adoption, accelerated integrations with new cloud security products, and real-time support and strategy. You are someone who is highly technical, understands SASE technologies, and understands the complex world of cloud eco-systems and integrations.You love solving critical problems in challenging environments. In this role, you will work closely with CISOs, Security Architects, Customer Success Managers, and Development Operations teams within mid-to-large enterprises to implement best-in-class cloud security solutions.You will be the frontline defense against the world’s most pressing cybersecurity challenges. The end result for the client? Better digital protection. The end result for you? An important career that impacts our daily lives in the digital age.Your ImpactEnsure customers are maximizing their return on investment by rapidly implementing and operationalizing Palo Alto Networks SASE solutions to achieve their business and security objectivesAssist customers in implementing Palo Alto Networks SASE solutions and fully integrate these into their security operationsBe the first line of defense in proactively addressing customer needs for technical assistance, and coordinating and prioritizing timely resolutions with engineering teamsServe as a customer advocate in influencing product roadmap and improvementsCoach customers on how to establish and manage their Cloud Security Change Management / Governance / Center of Excellence programIdentify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as neededDevelop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their needsBe a Go-To customer expert on Palo Alto Networks SASE security solutions and become a Subject Matter expert over timePerformance metrics include CSAT, Renewal rate, Upsell / Cross-sell lead identification, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer EngagementQualificationsYour Experience BS/MS in Computer Science, Electrical Engineering, Computer Engineering or a related technical field or equivalent military experience requiredMinimum 5 years of relevant work experience in post-sales, pre-sales, technical support, consulting or similar rolesUnderstanding SASE architecture and value propositionIn-depth understanding of Networking concepts and experience with multi-vendor networking devices such as routers, switches, firewalls, traffic generators, etc.Enterprise-level designing/troubleshooting experience in Routing Protocols (BGP / OSPF / EIGRP)Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (SAML, SSO, LDAP, RADIUS, etc.)Knowledge of Linux (including BASH and Python scripting)Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutionsStrong consulting and project management skillsAbility to clearly articulate technical issues to both technical and non-technical audiences, executives and explain their impact on business both internal and external to the organizationAbility to multi-task and work in a fast-paced environmentAdditional InformationThe TeamWe are the global cybersecurity leader, known for always challenging the security status quo. Our mission is to protect our way of life in the digital age by preventing successful cyberattacks. This has given us the privilege of safely enabling tens of thousands of organizations and their customers. Our pioneering Security Operating Platform emboldens their digital transformation with continuous innovation that seizes the latest breakthroughs in security, automation, and analytics. By delivering a true platform and empowering a growing ecosystem of change-makers like us, we provide highly effective and innovative cybersecurity across clouds, networks, and mobile devices.Our Security Operating Platform is built for automation. It is easy to operate, with capabilities that work together, so customers can prevent successful cyberattacks. They can use analytics to automate routine tasks, so they can focus on what matters. We are known for continuously delivering innovations; and with Application Framework, we extend that to an open ecosystem of developers that benefit from our customers’ existing investment in data, sensors, and enforcement points.Our Commitment

    We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines. Read Less
  • Company DescriptionOur MissionAt Palo Alto Networks everything starts... Read More
    Company DescriptionOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.
    Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Who We AreWe believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.Job DescriptionWe seek a dynamic and experienced Sales Specialist to drive the growth of our Cortex and Cloud business across regional accounts. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth by selling complex solutions.Your ImpactJoin the fastest-growing team where experience meets cutting-edge solutionsBuild and cultivate strong customer relationships, driving business growth within the regionPartner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectivesTake full ownership of leading strategic sales campaigns and forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurementEngage in deep technical discussions beyond standard sales presentations and pitches while translating complex technical cybersecurity solutions into clear business value propositions for customersCollaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutionsPartner with Alliances to develop joint strategies, enhance customer engagement, and deliver innovative solutions for existing and prospective clientsTravel domestically as needed to meet with customers and attend key business eventsQualificationsYour Experience 5+ years of field sales experience focusing on key customer accounts and delivering value to strategic accounts in the cybersecurity industryExtensive platform selling experience in complex sales with multiple buying centersExperience selling SIEM, EDR, or CNAPP (DevSecOps, CloudOps) solutions is highly preferredEstablished trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversationsExpertise in applying complex solution sales methodologies to drive resultsExperience working with channel partners and a deep understanding of a channel-centric go-to-market strategyDemonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teamsExperience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferredWillingness to travel domestically as necessary to meet business needsAdditional InformationThe TeamOur sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You are an amazing salesperson - you are just looking for something more substantial and challenging as your next step.Our Commitment

    We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines. Read Less
  • AIRS Sales Specialist  

    - London
    Job DescriptionYour CareerWe are seeking a dynamic and experienced AIR... Read More
    Job Description

    Your CareerWe are seeking a dynamic and experienced AIRS Sales Specialist to drive the growth of our AIRS business across the region. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth through the sale of complex solutions. You will report to the District Sales Manager.Your ImpactJoin the fastest growing team where experience meets cutting-edge solutionsBuild and cultivate strong customer relationships, driving business growth within the regionPartner with the core sales team to align customer strategies and engagements with AIRS business objectivesTake full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurementEngage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customersCollaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutionsPartner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clientsTravel domestically as needed to meet with customers and attend key business events
    Qualifications

    Your Experience 5+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industryExtensive platform selling experience in complex sales with multiple buying centersExperience selling Appsec or CNAPP (DevSecOps, CloudOps) solutions is highly preferred.Experience selling GenAI products preferredEstablished trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversationsExpertise in applying complex solution sales methodologies to drive resultsExperience working with channel partners and a deep understanding of a channel-centric go-to-market strategyDemonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teamsExperience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferredWillingness to travel domestically as necessary to meet business needs

    Additional Information

    The TeamOur sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.Our Commitment

    We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines. Read Less
  • Principal Consultant, Offensive Security  

    - London
    Job DescriptionYour Career The Principal Consultant on the Offensive S... Read More
    Job Description

    Your Career
    The Principal Consultant on the Offensive Security team is focused on assessing and challenging the security posture across a comprehensive portfolio of clients. The individual will utilize a variety of tools developed and act as a key team member and leader in client engagements. They will be the client’s advocate for cybersecurity best practices and will provide strong recommendations in this domain.
    Your ImpactPerform red and purple team assessments (with and without industry regulator oversight), assumed breach assessments (red team engagements with a pre-deployed implant), ransomware readiness reviews (assessing susceptibly to modern ransomware threats), threat analysis and social-engineering assessmentsDevelop scripts, tools, and methodologies to automate and streamline internal processes and engagements - Examples include Terraform and Ansible, custom payload generators / loadersConduct cloud penetration testing engagements to assess specific workloads (i.e., AWS, GCP, Azure, containers, or other PaaS and SaaS instances) for vulnerabilities and subsequently attempt to exploit identified weakness after receiving permission from client stakeholdersLead scoping and services overview conversations with clients for prospective engagements in area of expertise, presenting with credibility and authority, clearly articulating various testing approaches and methodologies to audiences ranging from highly technical to executive personnelDetermines processes and procedures to be followed on assignments - On large and complex engagements, lead technical workstreams with guidance and oversight as requiredLeads communications with clients on engagements, including highly technical matters, ensuring client inquiries are responded to promptlyAbility to lead engagement delivery through to completion, manage engagement economics to deliver projects on time and on budget and uphold high standards of qualityMentor and coach new team members and lead by example, demonstrating technical skills and procedures during engagements - Delegate tasks and provide feedback to empower team members to produce high-quality resultsAbility to perform travel requirements as needed to meet business demands
    Qualifications

    Your Experience8+ years of professional experience with cyber security tools, technologies, and methods focused on Red/Purple TeamingDemonstrate a deep understanding of how malicious software works (i.e.malware, trojans, rootkits, etc.)Ability to modify known and/or craft custom exploits manually without dependence on consumer toolsAbility to create bypasses to security tools, and weaponize payloads for delivery on social-engineering engagementsDemonstrable experience of evasion techniquesStrong experience with Active Directory and attack killchainExperience with penetration testing, administering, and troubleshooting major flavours of Linux, Windows, and major cloud IaaS, PaaS, and SaaS providers (i.e., AWS, GCP, and Azure)Experience with scripting and editing existing code and programming using one or more of the following - Perl, Python, ruby, bash, C/C++, C#, or JavaAbility to read and use the results of mobile code, malicious code, and anti-virus softwareDemonstrable experience of threat-intelligence led red teaming frameworks such as CORIE, CBEST, TIBER-EUTrack record of championing innovation and improvement initiatives for your area of expertise, identifying emerging trends and technologies and developing leading solutions to address client needsBachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent military experience to meet job requirements and expectationsProfessional industry certifications such asOffensive Security Certified Expert (OSCE)Offensive Security Certified Professional (OSCP)CREST Registered Tester (CREST CRT)GIAC Penetration Tester (GPEN)CREST Certified Simulated Attack Specialist (CCSAS

    Additional Information

    The TeamUnit 42 Consulting is Palo Alto Network's security advisory team.  Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. Our Commitment

    We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines. Read Less
  • Internal Communications Manager, EMEA  

    - London
    Company DescriptionOur MissionAt Palo Alto Networks everything starts... Read More
    Company DescriptionOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.
    Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Who We AreWe believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.Job DescriptionYour CareerWe’re looking for an internal communications manager to join us to help us plan and deliver outstanding internal communications at Palo Alto Networks . This is a fast-paced role which connects the different areas of our business - aligning our strategy, our culture and our people together. This person is highly organised, used to working in an ever-changing and fast-paced environment, working with multiple stakeholders and always looking to improve systems and find new ways to do things. They have meticulous attention to detail and enjoy working as part of a team of a wider communications team. Good writing skills are also essential.Your ImpactEstablish and execute an internal communications plan for the EMEA region in conjunction with the EMEA communications leader that engages employees, connects them to the company strategy, and ensures key messages cascade through the organization.Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders Plan, edit, and write content for a variety of internal communications media, such as the company intranet and Slack Create communications for large internal sessions/events including the regional All Hands Draft senior executives’ written and spoken messages to employees using a multimedia approach including video, live meetings and email. Establishing ongoing metrics to measure the success and effectiveness of communications efforts, and pivoting strategies based on data.QualificationsYour ExperienceYou’re a skilled communicator with strong judgement, attention to detail, and the ability to build relationships and credibility at all levels. You enjoy owning comms execution from idea to delivery, and you’re comfortable working in a fast-paced, collaborative environment where things move quickly.5+ years in internal communications roles, ideally within a high-growth environmentCollaborative mindset and confidence engaging with senior stakeholdersHands-on experience managing and evolving internal communications channels, with a strong understanding of their use cases, strengths, and governanceExcellent writing and storytelling skills with a clear, concise and engaging toneExcellent organizational and planning skills, including experience building and managing an internal content calendarComfort with ambiguity and change, thriving in fast-moving environments where priorities shift and context mattersFamiliarity with internal platforms and tools A global mindset and ability to adapt communications across diverse regions and audiencesAdditional InformationThe TeamStep into a marketing role at Palo Alto Networks, where your innovation drives global impact against escalating cyber threats in this era of AI. You'll seize the unique opportunity to develop cutting-edge strategies and compelling content while collaborating with industry-leading experts in the fast-paced cybersecurity landscape. Here, your creativity directly contributes to a safer digital future for everyone, fostering your growth and development in this ever-evolving market.Our Commitment

    We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines. Read Less
  • Company DescriptionThis role can be based in the UK, the Netherlands,... Read More
    Company DescriptionThis role can be based in the UK, the Netherlands, France or GermanyOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.
    Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Who We AreWe take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!Job DescriptionYour CareerPalo Alto Networks is in need of a motivated & process-oriented Marketplace Operations Manager to support the creation and processing of Public Cloud Service Providers’ (CSP) marketplace private offers, as well as facilitating smooth co-sell processes with the CSPs. We are looking for a motivated self starter who learns fast, and is passionate about supporting the growth of new businesses.The CSP Marketplace Operations Manager will be reporting to the EMEAL Partner Acceleration Director and work closely with the EMEAL CSP Alliance Manager. The Marketplace Operations Manager will also maintain close relationships with the global CSP, sales operations & order management teams. This role will be EMEA focused and requires attention to detail and ability to multi task and respond to tight deadlines. It is expected that the role will have consistent interaction with sales, channels, finance, deals desk, order processing across the region, as well as with the Global HQ team.Your ResponsibilitiesWork with sales to create private offers for customers in CSP marketplace Manage sales processing and work with order support teams to ensure fulfillment of transactionsOccasionally act as escalation point for private offer requests and issuesWork with relevant teams to identify root causes and communicate appropriately to internal stakeholdersProvide subject matter expertise and training to internal team members and partnersCreate and manage sales opportunities in CSP partner portalsFacilitate introductory calls between sales on shared opportunities, account mapping and other sales engagements.Develop reports, dashboards, metrics to measure and understand effectiveness of sales & marketing campaigns, and enablement activitiesProvide and understand program and insights reporting as required to the sales and finance teamsSupport projects and initiatives aligned with functional and company objectives
    QualificationsRequirements:Attention to detail and excellent problem solving skills, with a demonstrated ability to self-motivate and follow-through on tasksEffective verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teamsHighly organized, excellent multi-tasking skills, and efficient in ambiguous situationsBusiness analysis and functional experience with quantitative, analytical and organizational skills preferredBe able to handle stressful situations and respond to tight deadlinesDemonstrated ability to work in a virtual and matrix environment with an international teamProficiency in Microsoft Excel is required; other sales tools like is preferred.
    Additional InformationOur CommitmentWe’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.Our Commitment

    We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines. Read Less
  • Commercial Sales Manager  

    - London
    Job DescriptionThe TeamOur sales team members work hand-in-hand with l... Read More
    Job Description

    The TeamOur sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. Job SummaryThe Commercial Sales Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.Key ResponsibilitiesYou will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customerYour consultative selling experience will identify business challenges and create solutions for prospects and our customersUnderstand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutionsCreate clear goals and complete accurate forecasting through developing a detailed territory planLeverage prospect stories to create a compelling value proposition with insights into value for that specific accountStay updated on industry news and trends, and how they affect Palo Alto Networks products and servicesTravel as necessary within your territory, and to company-wide meetings
    Qualifications

    Preferred QualificationsExperience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry - SASE technology is preferredDemonstrated experience selling complex solutions, value selling, and/or consultative sales techniquesTechnical aptitude for understanding how technology products and solutions solve business problemsIdentifies problems, reviews data, determines the root causes, and provides scalable solutionsCultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customersDemonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales processAbility to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomesExcellent time management skills, and work with high levels of autonomy and self-direction

    Additional Information

    Our Commitment

    We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines. Read Less
  • Job DescriptionYour CareerThe Solutions Consultant is the evolution of... Read More
    Job Description

    Your CareerThe Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.Your ImpactCuriosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutionsYour ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needsConducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customersWorking closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutionsDemonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshopsLeading successful technical validation efforts based on best practices to ensure technical win in assigned opportunitiesOrchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategyPromoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value soonerUnderstanding the competitive landscape and effectively differentiating our leadership Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events(OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap
    Qualifications

    Your ExperienceUnderstanding of data networking and/or modern application design and cloud architecturesDelivering cybersecurity solutions that solve technical challenges and influence new business initiativesInfluencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role - prior experience in a pre-sales role is idealCreating and delivering technical presentations, workshops, or technical validation engagements Experience in selling, designing, implementing, or managing one or more of the following solutions - Network Security, SASE, SaaS, CNAPP and/or SOC Transformation TechnologiesPartnering with Customer Support functions to ensure successful implementation and adoption of sold solutionsComplex sales involving long sales processes with multiple buying centers and multi-product solutions are preferredProficient in English

    Additional Information

    The TeamOur Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures.You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. Our Commitment

    We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines. Read Less
  • Job DescriptionThis role can be based in the UK or the Netherlands off... Read More
    Job Description

    This role can be based in the UK or the Netherlands offices as priority. France, Spain or Germany are also an option. Job SummaryPalo Alto Networks is in need of a motivated & process-oriented Marketplace Operations Manager to support the creation and processing of Public Cloud Service Providers’ (CSP) marketplace private offers, as well as facilitating smooth co-sell processes with the CSPs. We are looking for a motivated self starter who learns fast, and is passionate about supporting the growth of new businesses.The CSP Marketplace Operations Manager will be reporting to the EMEAL Partner Acceleration Director and work closely with the EMEAL CSP Alliance Manager. The Marketplace Operations Manager will also maintain close relationships with the global CSP, sales operations & order management teams. This role will be EMEA focused and requires attention to detail and ability to multi task and respond to tight deadlines. It is expected that the role will have consistent interaction with sales, channels, finance, deals desk, order processing across the region, as well as with the Global HQ team.Key ResponsibilitiesWork with sales to create private offers for customers in CSP marketplace Manage sales processing and work with order support teams to ensure fulfillment of transactionsOccasionally act as escalation point for private offer requests and issuesWork with relevant teams to identify root causes and communicate appropriately to internal stakeholdersProvide subject matter expertise and training to internal team members and partnersCreate and manage sales opportunities in CSP partner portalsFacilitate introductory calls between sales on shared opportunities, account mapping and other sales engagementsDevelop reports, dashboards, metrics to measure and understand effectiveness of sales & marketing campaigns, and enablement activitiesProvide and understand program and insights reporting as required to the sales and finance teamsSupport projects and initiatives aligned with functional and company objectives
    Qualifications

    Preferred QualificationsSales Operations experience in global SaaS company Cybersecurity vendor experience is a plus Marketplace record will be considered additional asset Attention to detail and excellent problem solving skills, with a demonstrated ability to self-motivate and follow-through on tasksEffective verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teamsHighly organized, excellent multi-tasking skills, and efficient in ambiguous situationsBusiness analysis and functional experience with quantitative, analytical and organizational skills preferredBe able to handle stressful situations and respond to tight deadlinesDemonstrated ability to work in a virtual and matrix environment with an international teamProficiency in Microsoft Excel is required; other sales tools like Salesforce.com is preferredFluent English, any additional EU language highly welcome 

    Additional Information

    Our Commitment

    We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines. Read Less
  • Sr. Technical Support Engineer, Focused Services  

    - London
    Job DescriptionYour CareerYou will work firsthand with our valued cust... Read More
    Job Description

    Your CareerYou will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals.You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).Your ImpactProvide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practicesRespond to user-reported issues within defined SLAs, ensuring high customer satisfactionTriage and resolve technical issues via ticketing systems, phone, and remote sessionsTroubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teamsIdentify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutionsShare insights from customer interactions to improve our product and support experienceDocument troubleshooting steps and resolutions clearly for both internal and customer useLead root cause analysis and coordinate corrective actions to prevent recurrence
    Qualifications

    Your Experience Mandatory Requirements Due to the nature of this role and the customers we support, candidates must either:Have lived in the UK for the last 5 consecutive years, orHold British CitizenshipThis is essential to obtain UK Security Clearance and is a strict hiring requirement.Demonstrated ability to troubleshoot and resolve complex issues across varied environments, independently and effectivelyExperience with cloud-native technologies: Kubernetes, Docker, Linux, AWS, Azure, GCP, CI/CD, Terraform, Ansible, Serverless, and container registriesIn-depth understanding of public cloud platforms and deployment best practicesStrong knowledge of network protocols (TCP/IP) and security practices (IPSec, SSL-VPN, NAT, GRE)Hands-on experience with cloud infrastructure operations and troubleshooting customer tech stacks.Familiarity with SIEM tools, vulnerability management, malware analysis, and firewall configurationsAbility to communicate complex technical solutions to a wide range of audiences, both technical and non-technicalSkilled in Python, JSON, YAML, Bash, or other relevant scripting languages3–5 years of experience in Technical Support, or similar hands-on rolesBachelor’s/Master’s degree in a technical field or equivalent practical/military experience

    Additional Information

    The TeamOur technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.Our Commitment

    We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines. Read Less

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