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Oxford University Press
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  • Technical Delivery Manager  

    - Oxford
    About the RoleAs our new Technical Delivery Manager, you will take end... Read More
    About the RoleAs our new Technical Delivery Manager, you will take end-to-end responsibility for a portfolio of digital products and applications from concept through service. This includes managing internal teams and coordinating external suppliers across onshore, nearshore, and offshore locations. You will ensure solutions meet quality, budget, and compliance standards while aligning with OUP’s enterprise architecture and long-term technology strategy. Key responsibilities include: Manage internal and external teams to enhance and maintain applications and platforms. Work with product, architecture, cyber security teams, and stakeholders to define and deliver solutions that align with OUP’s technology and business needs. Ensure timely, cost-effective delivery with a focus on quality, engineering rigor, and standards compliance. Support smooth transitions from strategic programmes to value stream delivery and maintenance, ensuring continuity and performance. Line management duties, providing leadership that cultivates a high-performance environment and encourages professional development and growth within the team. We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office. About You We’re looking for someone with a deep understanding of technology and how it can be developed, maintained, and applied to meet business needs. You will provide technical leadership, drawing on your experience in delivering and supporting solutions within customer-facing product environments, publishing platforms, or data-driven systems. In addition, you possess expertise in contemporary development methodologies, such as Agile. If you’re passionate about leveraging technology to drive impactful business outcomes, we’d love to hear from you. To be successful in this role, you will ideally have/be: A proven ability to deliver enhancements / projects and an understanding of the need to work with business change management functions to embed change in an effective manner Deep domain knowledge and experience in either customer product applications or publishing platforms. Experience in line management and providing support and guidance to team members Shaping, advising on, and delivering solutions to required quality within agreed budget and timescales Skilled communicator and excellent in stakeholder management Solutions-focused, maintains clear sight of longer-term outcomes to drive shorter-term outputs. Working strategically to realize organizational goals and develops compelling visions for the future. Working with a high degree of integrity. Having a track record of success, keeping to commitments and credibility; a trusted advisor. Ability to work across multiple initiatives with strong delegation and empowerment skills. Benefits We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.  We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.  This role comes with the added benefit of private medical insurance and a management bonus. Please see our Rewards and Recognition page for more information. Read Less
  • About the RoleThe role leads the marketing strategy for OUP’s UK revis... Read More
    About the RoleThe role leads the marketing strategy for OUP’s UK revision and test‑practice portfolio, with a strong focus on consumer audiences. You’ll shape compelling customer propositions, develop messaging tailored to different learning stages, and deliver innovative go‑to‑market campaigns across school, trade and direct‑to‑consumer channels. A key part of the role is driving growth by building market‑leading offerings, strengthening brand awareness, and ensuring our products stand out in a competitive consumer landscape. You will use data‑driven insight to refine marketing plans, track performance across B2C and B2B activity, and work closely with digital product teams to optimise customer experience, retention and lifetime value. The role also manages relationships with agencies, partners, authors and influencers to ensure high‑quality delivery across all touchpoints, while overseeing budgets and ensuring strong return on investment. As the leader of the portfolio marketing team, you’ll set a clear vision, develop talent, and champion innovation. You’ll stay ahead of consumer trends, bring fresh thinking to campaigns and channels, and contribute to the wider UK marketing strategy through customer insight and market research. We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.About You Experience in developing marketing strategies and omni-channel campaigns. Experience of B2B and B2C/B2B2C digital marketing. Experience of people/team coaching, management and development. Experience of setting targets and using marketing analytics data to measure ROI. Experience of using marketing technology and CRM/customer data systems. Strong interpersonal and communication skills (written and verbal). Experience in managing a wide portfolio of projects and responsibilities. Strong ability to act as a team player and foster a collaborative team environment. Ability to think creatively and demonstrate effective problem-solving skills. Influencing cross-functional stakeholders and managing external partners. Ability to analyse and synthesize information to inform strategies and plans. Knowledge of and experience in the assessment or skills testing sector is desirable. Benefits We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.  We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.  This role comes with the added benefit of a discretionary annual payment. Please see our Rewards and Recognition page for more information. Read Less
  • Account Manager  

    - Oxford
    About the RoleThe Account Manager role is to provide comprehensive acc... Read More
    About the RoleThe Account Manager role is to provide comprehensive account management support to ELT customers worldwide in accordance with their requirements, ensuring service standards are met whilst meeting departmental objectives; providing commercial and sales administration support to centrally-based and overseas sales teams, and facilitating the on-time delivery of stock to customers through coordination of activities throughout the supply chain. The role involves delivering a comprehensive sales order management service from receipt to delivery, supporting sales teams with commercial activities and market realignment to achieve forecasts, and providing proactive customer care to meet agreed service levels. Your responsibilities will include accurate claims management, maintaining customer account data, managing pricing lifecycle processes, and collaborating on continuous improvement initiatives to enhance operational efficiency and customer experience. This is a six-month fixed term contract. We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office. About You Essential: Prior experience of working in a customer service environment Relationship management experience A highly customer-focused “can do” approach and awareness of key customer service values Exceptional administrative and organisational skills Excellent interpersonal and communication skills Confidence and competence in using MS Office packages (especially Outlook, Excel and Word) and using IT in general to improve work efficiency Ability to quickly learn and adapt to new systems and procedures Desirable: SAP experience Experience of/or an interest in developing process improvement Benefits We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.  We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.  This role comes with the added benefit of a discretionary annual payment. Please see our Rewards and Recognition page for more information. Read Less

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