About the team: The Financial Support Team are here to support our customers whenever they are experiencing financial difficulties. We focus on delivering good, tailored outcomes for customers who are struggling with their mortgage payments. We have a passion for doing the right thing for customers and ensuring that we fulfil all of our obligations. Our philosophy: Before you read on, we\\\'d like you to know that we\\\'re committed to diversity and hope that our employee base reflects the diverse nature of our society. To understand more, please follow: Our recruitment process can include telephone calls, virtual meetings via Webex and face to face meetings in one of our offices. If you apply for one of our roles, we will be sure to ask you if you require any support with any of these stages. What you will be doing: This is a contact centre based position where you could be liaising with customers over the phone, via email, via letter or utilising text messages. You will need to spend time reviewing their financial situation and understanding their individual circumstances. The objective is to work with that customer on a tailored solution to aid with the clearance of their arrears. Your responsibilities will include… Communicating effectively with customers to understand their financial situation, asking exploratory questions to ensure a thorough understanding in order to agree suitable arrangements for repayment Using a variety of communication channels to ensure timely interaction with customers predominantly via telephone, but also via email and letters Ensuring a consistently high level of customer service through all communication methods, using appropriate tools and methods available Making business and customer orientated decisions on suitable next steps whilst ensuring there is a good customer outcome throughout the journey Identifying customers that show signs of vulnerability and working within the Group\\\'s framework to ensure suitable steps are taken Updating system notes to accurately reflect the conversation with the customer Developing your overall performance based on feedback shared from the Quality Assurance team regarding the quality of your call handling, case handling and effectiveness This is a challenging and highly rewarding role, supporting our customers at their most difficult times to find the best outcome to support their financial needs. You will be provided with full training on how to deal with various types of queries, and how to ask the right questions to negotiate and work with the customer to find a suitable solution. The hours of work will be 35 hours per week with differing working patterns between 0800 - 1800 hours. In return for your commitment: Please use this link to see the fantastic benefits available at OSB: Could you be the one? We are looking for talented individuals who have the experience and knowledge set out below: Previous experience in a financial support or arrears role within a Financial Services setting Comfortable speaking to customers on the phone and dealing with a high volume of calls Strong verbal negotiation, communication, empathy and listening skills What to do next If this sounds like you, please apply now! If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you! OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds. As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don\\\'t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress. All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful. INDLP
About the team: The Underwriting department supports the Bank by assessing the risk of lending and protecting the Bank against this risk and losses. With strong market knowledge, diagnostic approach and ability to give dependable decisions, the team take a common sense approach to manual underwriting. Our philosophy: Before you read on, we\\\'d like you to know that we\\\'re committed to diversity and hope that our employee base reflects the diverse nature of our society. To understand more, please follow: Our recruitment process can include telephone calls, virtual meetings via Webex and face to face meetings in one of our offices. If you apply for one of our roles, we will be sure to ask you if you require any support with any of these stages. What you will be doing: In this role, you will be working within the Bridging team and will progress mortgage applications, within the assigned mandate level, through to mortgage offer and completion in line with the Bank\\\'s operating policies and procedures. The role requires good attention to detail and the ability to analyse financial information including credit history, employment status and assets. Key responsibilities will include: Reviewing and Issuing Terms : Quickly assessing and issuing terms for agreement in principle requests from Intermediaries. Underwriting Applications : Reviewing allocated applications to offer within assigned mandate level and agreed service standards, requesting further information from relevant stakeholders. Handling Out-of-Policy Cases : For applications outside normal policies or your approved mandate, seeking guidance from Senior Underwriters and technical experts and providing recommendations for approval. Communication : Regular interaction with intermediaries and solicitors, both over the phone and in writing. Collaboration : Understanding time-sensitive customer needs and collaborating with sales teams to meet them. Identifying and Escalating Potential Fraudulent Activity: recognising red flags and inconsistencies that might indicate fraudulent behaviour, adhering to company processes for escalating concerns and reporting. In return for your commitment: Please use this link to see the fantastic benefits available at OSB: Could you be the one? We are looking for talented individuals who have the experience and knowledge set out below: Previous work experience as a mortgage administrator or underwriting role within financial services Strong knowledge of FCA/PRA regulations regarding residential mortgages Intermediate skills in respect of using Microsoft applications (Word and Excel specifically) GCSE or equivalent qualifications in Maths and English What to do next If this sounds like you, please apply now! If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you! OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds. As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don\\\'t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress. All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful. INDHP
About the team: The Broker liaison team support the bank by taking inbound mortgage calls from mortgage intermediaries who require information with regards to new or current lending, broker portal navigation and registration assistance. Our philosophy: Before you read on, we\\\'d like you to know that we\\\'re committed to diversity and hope that our employee base reflects the diverse nature of our society. To understand more, please follow: Our recruitment process can include telephone calls, virtual meetings via Webex and face to face meetings in one of our offices. If you apply for one of our roles, we will be sure to ask you if you require any support with any of these stages. What you will be doing: As a Broker Liaison Coordinator, you will have the opportunity to speak to mortgage intermediaries answering new business enquiries, resolving any queries they may have, and escalating complaints where required whilst delivering excellent customer service at all times. This role sits within a positive and supportive team with a clear progression matrix in place to support you to achieve your career goals. Your responsibilities will include: Support the Broker Journey by using your skills and knowledge to deal with queries from Intermediaries through all communication methods for new lending Delivering a high standard of customer service Providing clear clarification for declined cases Dealing with internal departments where required Liaising with our Business Development Managers to provide them ongoing support Participate actively in telephone campaigns where required for intermediaries Resolve technical queries and escalate where necessary Identify and escalate any instances of fraud or other suspicious activities Taking card payments and issue refunds whilst complying with PCI processes. Completing general administration duties and ad hoc tasks or projects as and when required. In return for your commitment: We offer a base salary of between £24,000 and £25,000 and a competitive benefits package. Please use this link to see the fantastic benefits available at OSB: Could you be the one? We are looking for talented individuals who have the experience and knowledge set out below: Previous experience in a customer service environment with a confident telephone manner. Advanced skills in respect of communication and delivering a high level of customer service. Intermediate skills in respect of attention to detail and ability to learn new processes and procedures. Previous experience working within the Financial Services industry is desirable. What to do next If this sounds like you, please apply now! If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you! OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds. As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don\\\'t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress. All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful. INDLP
About the team: The Customer Relations team handle complaints for the OSB Group in line with the Financial Conduct Authority regulations to ensure complaints are addressed fairly and accurately. What you will be doing: As a Customer Relations Case Specialist, you will play a key role in investigating, managing, and resolving customer complaints, with a particular focus on cases that have escalated to the formal response stage. You will ensure all complaints are handled in accordance with the Bank\\\'s Internal Complaints Handling Policy, FCA DISP regulations, and Treating Customers Fairly (TCF) principles. This role sits within a talented and experienced team, offering an excellent opportunity to develop your expertise in customer relations and regulatory complaint handling. Your responsibilities will include… Handle complaints received across specific OSB brands and product lines within the formal response stage of the complaint handing process. Complete the initial acknowledgement of a complaint promptly and fairly and within set time limits. Take ownership for managing and resolving allocated customer queries within agreed authority, ensuring that you have carried out a thorough investigation of the cause of individual complaints by gathering information from relevant departments and reviewing the relevant documentation. Make recommendations for fair, impartial decisions on whether to uphold a complaint in line with the Bank\\\'s policies and set mandate and calculate redress and compensation in line with regulatory and FOS guidelines. Deliver exceptional customer service, maintaining regular communication with customers via calls, letters, and emails to keep them informed throughout the process. Please note this is a fixed term contract for a period of 6 months What\\\'s in it for you? We offer an annual base salary dependent on experience of between £28,000 - £30,000 and a competitive benefits package including: Enhanced family-focused benefits Hybrid-working Life Assurance and Medical Cash Plan Please use this link to see the fantastic benefits available at OSB: About us: At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become \\\'the bank of the future\\\'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the skills set out below: Previous experience in a complaints handling role in a regulated environment is essential Experience of investigating complaints in line with FCA regulations is essential Proven ability to write formal, bespoke response letters in the context of complaints A strong track record of working with vulnerable customers, ensuring fair outcomes Next steps:
If this sounds like you, apply now! Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity & Inclusion
We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds. INDHP #LI-HYBRID
About the team: The Mortgage Product team are a proactive team that focuses on the lending proposition for the Group, looking for ways to develop new products and enter new product sectors whilst ensuring we are meeting customers\\\' needs and expectations. The Senior Proposition Manager is a newly created role for someone with sector knowledge and experience across Commercial and Bridging finance that is looking for an opportunity to have play a leading-role in shaping and developing the Commercial & Bridging proposition - with responsibilities ranging from ideation all the way through to market launch. The role reports into the Head of Mortgage Proposition Development and will be key to developing and delivering innovative propositions across our Commercial and Bridging offerings. This role can be based from any of our offices and will require occasional travel between all OSB Group locations. What you will be doing: As Senior Proposition Manager you will have a hands-on approach to manage activities that deliver new and enhanced Propositions, designed to achieve and optimise lending volume and margin targets in the Commercial & Bridging lending markets in line with Group objectives and commercial strategies. Your subject matter expertise in Commercial Lending will enable the organisation to progress on our roadmap to be a market leader in commercial and bridging finance. Your responsibilities will include: Lead the end-to-end development of mortgage propositions for Commercial & Bridging lending markets, from concept through to launch, ensuring they are aligned with market trends, customer needs, and business objectives Lead cross-functional stakeholders across Sales, Credit Risk, Underwriting, Operations and IT to define, agree and deliver enhancements to Commercial & Bridging propositions, providing solutions that address the specific needs of the Group\\\'s target market in key Commercial & Bridging sub-segments Lead detailed market research and competitor analysis to identify opportunities for new products and enhancements to existing propositions in the Regulated space and use insights to shape product strategy and positioning Develop and execute go-to-market strategies for new and enhanced products, including pricing, positioning, and promotional activities Creating and presenting Governance papers and progress/ performance updates regarding Commercial & Bridging sectors to senior stakeholders at key forums Work with the wider Product & Proposition team to develop effective and timely MI to track and analyse the performance of Commercial & Bridging propositions In return for your commitment: Enhanced family-focused benefits Hybrid-working Annual bonus opportunity up to 15% 28 days annual leave + bank holidays Could you be the one? We are looking for talented individuals who have the experience and knowledge set out below: Experience developing new Commercial & Bridging lending propositions with a strong track record of delivering change and driving growth in these market sectors Previous experience of building propositions using a combination of market, competitor, customer and staff insights Experience and ability to write business requirements/cases showcasing designed end-to-end journeys and develop Go-to-Market strategies Detailed knowledge and understanding of regulatory requirements Knowledge and experience of Commercial Mortgage & Bridging products, market trends, and customer needs within the UK Mortgage market, including specialist lending sector Strong communication skills, both written and verbal, with the ability to present complex information in a clear and concise manner with the ability to work collaboratively with cross-functional teams and influence stakeholders at all levels We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves. What to do next If this sounds like you, apply now! Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity & Inclusion
We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
About the team: OSB Group is currently on a Transformation journey and at the heart of this, is the implementation of the OSB Group\\\'s Learning & Skill Strategy. OSB Group has embarked on significant technology Transformation programme, which gives the organisation an exciting opportunity to transform its people eco-system. Transformation will deliver significant automation opportunities and seamless end to end customer and colleague experiences. The programme is delivering at pace, using agile practices giving the entire organisation an opportunity to optimise their ways of working and approach to their own function\\\'s skills to adapt for a modernised organisation. OSB Group has entered a maturing stage in its corporate lifecycle making it a prime moment to evolve its approach to the people and skills. In this brand-new role, as Group Head of People Transformation, you will report to the People Transformation & Skills Director and have the opportunity to lead a broad range of initiatives to drive strategic change and transformation in OSB\\\'s people landscape. The People Transformation & Skills team plays a pivotal role in delivering OSB Group\\\'s priority to be \\\"future-fit\\\" for banking. Please note, this role can be based in either the Wolverhampton or Chatham office and has the benefit of operating within our hybrid-working policy of three days a week on site with two days from home. This role will require interaction across all relevant sites and some travel between OSB Group locations as required. What you will be doing: As Group Head of People Transformation, you have the opportunity to lead the continued development of the Group\\\'s culture and the journey towards becoming a leading and genuine employer of choice within the context of a modernised working environment. The role will impact OSB Group\\\'s 2500+ workforce in the UK and India. Your responsibilities will also include… Executing OSB Group\\\'s strategy to evolve the People landscape as it modernises its internal technology, processes and systems, including implementing change to become a Skills Based Organisation. Leading the Group\\\'s approach to continuous strategic workforce planning Ensuring OSB Group is clear on its internal and external capability requirements and interlock on solutions to bridge current and future gaps. Building OSB\\\'s job architecture and skills taxonomy to support the wider People Function develop a modernised learning, reward, talent and performance approach anchored on skills, working with the Reward, People Operations and Learning and Skills teams across the UK and India. Leading the People Transformation Design Authority as part of the Group\\\'s Transformation Programme. Strengthening the impact of improvements in the target operating model by maturing OSB\\\'s ability to identify and eliminate wasted effort through more efficient ways of working, optimising automation opportunities and streamlining processes. Supporting the People Function Leadership team to develop and execute transformative change relevant to the Group\\\'s business strategy and key objectives, and keeping at pace with the industry. What\\\'s in it for you?: We offer a competitive base salary dependent on experience and benefits package including: Discretionary annual bonus opportunity of up to 40% 30 days annual leave £7500 Car allowance Enhanced family-focused benefits Hybrid-working Please use this link to see the fantastic benefits available at OSB: About us: At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become \\\'the bank of the future\\\'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and skills set out below: Previous experience of delivering significant transformation programmes is essential, ideally within a large and multi-location organisation. Previous experience of leading people change within a broader transformation or modernisation project/programme is essential previous project management experience is essential, demonstrating portfolio planning skills, roadmap and prioritisation skills. Excellent leadership and interpersonal skills are essential, as is the ability to influence and collaborate with senior leaders and stakeholders. We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves. Next steps: If this sounds like you, apply now! Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity & Inclusion
We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
About us: The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB\\\'s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia. Alongside passion for our products and customers, we\\\'re passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme. What you will be doing: In this role, you would be expected to design our Digital Workplace approach, focussed on performance, resilience, security, and scalability, therefore you will need to understand how to manage an estate of devices and applications. The position holder will be entrusted to provide tailored solutions based on industry best-practice principals that ensure strong strategic positioning for future advancement and expansion of End User Technology (EUT) based upon of the Group\\\'s IT stakeholders\\\' requirements. You will be the conduit between operational support, architecture, business change and 3rd party support teams, providing the enterprise level knowledge to support architectural designs in delivery to BAU. Your responsibilities will include… Interacting with business stakeholders and End User Experience (EUX) Service Manager to ensure the user experience remains fit for purpose as OSB Group grows Development and delivery of technologies within the Group and new service introduction Providing technology roadmaps for the End User estate ensuring that it is fault tolerant and resilient by design Responsible for technical escalation across all EUT technologies during BAU and the warranty period of new services, including managing supplier relationships with 3rd parties Acts as End User Technology SME in relation to medium/large technical projects and complex work packages into business-as-usual operations Proactively identify opportunities to create and deliver robust business case proposals which improve reliability, stability, and efficiency in the EUT space Travel will be required between Chatham, Wolverhampton and London on a frequent basis In return for your commitment: We offer a base salary dependent on experience of between £55,000 - £68,000 and a competitive benefits package including: Discretionary annual bonus opportunity of up to 15% 28 days annual leave plus bank holidays Contributory pension (8% employer 5% employee) Life Assurance (4x salary) plus Group Income Protection Access to Private Medical Insurance and Medical Cash Plan Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme Could you be the one? We are looking for talented individuals who have the experience and knowledge set out below: Previous work experience including:Designing (HLD/LLD) and implementing new technology solutions for Workplace Services Software and hardware asset management Producing option papers with emphasis on budget management, standardisation and end user experience EUT monitoring, reporting and continuous service improvement Strong knowledge of MS Exchange Online and Office 365 ITIL Foundation certification is essential We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves. What to do next If this sounds like you, please send us your CV! If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you! Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you! OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds. As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don\\\'t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress. All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful. #LI-HYBRID INDHP
About the team: The IT Architecture Team utilises a structured methodology to designing and implementing technology solutions for the Group. It involves creating a comprehensive blueprint that aligns IT Architecture with the business goals and strategy of the Group. The team ensures that technology, application, data, security and the business landscape is cohesive, scalable, and adaptable to changing needs. Together, the team collaborates to create a cohesive and effective IT architecture that supports the organisation\\\'s goals, enhances efficiency, and drives innovation. Our philosophy: Before you read on, we\\\'d like you to know that we\\\'re committed to diversity and hope that our employee base reflects the diverse nature of our society. To understand more, please follow: Our recruitment process can include telephone calls, virtual meetings via Webex and face to face meetings in one of our offices. If you apply for one of our roles, we will be sure to ask you if you require any support with any of these stages. What you will be doing: The Application Architect will work on programmes and projects relating to the application domain, with a focus on both existing applications and future cloud based technology. This is an amazing opportunity to be part of our journey to build the bank of the future! Our Application Architects need to provide overall technical vision for a solution, guiding on the technical decisions being made and how they impact the business outcomes. Your responsibilities will include… Defining application solution requirements Designing solutions to meet business needs Act as a technical bridge between Enterprise Architecture, internal Dev teams, Tech vendors and stakeholders Producing product documentation to effectively articulate high-level design deliverables. Supporting the Enterprise Architecture function, leveraging LeanIX and other tooling Whilst being based in Chatham or Wolverhampton, there may be a requirement to occasionally travel to other sites. In return for your commitment: We offer a base salary dependent on experience of between £55,000-65,000 and a competitive benefits package including: Discretionary annual bonus opportunity of up to 15% 28 days annual leave plus bank holidays Contributory pension (8% employer 5% employee) Life Assurance (4x salary) plus Group Income Protection Access to Private Medical Insurance and Medical Cash Plan Maternity & Adoption Leave - Occupational Maternity/Adoption Pay provided at 100% of salary for the first 26 weeks Paternity Leave - 8 weeks of paid leave to be taken within 12 months of birth or adoption Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme Could you be the one? We are looking for talented individuals who have the experience and knowledge set out below: Experience of Application analysis, Development, Infrastructure (SQL, Java and/or Python are welcome) Proven experience of multiple development methodologies (such as Waterfall / Agile / DevOps) Proven experience in business and technical problem solving skills Ability to communicate on complex needs and requirements between technical and business-oriented audiences. TOGAF would be of benefit or a willingness to work towards this. We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves. What to do next If this sounds like you, please apply now! If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you! OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds. As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don\\\'t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress. All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful. INDHP #LI-HYBRID
About the team: Group Information Security handle all aspects IT Security for the Group. Within the group the Security Engineering team are responsible for the secure design and build elements of solutions and services that protect our customers, our data and our brand. Our philosophy: Before you read on, we\\\'d like you to know that we\\\'re committed to diversity and hope that our employee base reflects the diverse nature of our society. To understand more, please follow: Our recruitment process can include telephone calls, virtual meetings via Webex and face to face meetings in one of our offices. If you apply for one of our roles, we will be sure to ask you if you require any support with any of these stages. What you will be doing: In this role, you will be working as part of the established Cloud Centre of Excellence as a subject matter expert that is responsible for the design and implementation of the cloud security services as part of the modernisation strategy. The role requires cloud experience and knowledge of security design principles and practices for foundational cloud services across cloud compute, storage, networking, RBAC as well as experience of integration with existing Group Security services and processes such as monitoring, alerting and incident response. The person will work closely with multiple teams within OSB Group through an agile delivery model and represent Group Information Security (GIS) at programme design and delivery meetings to promote and enforce the security requirements and guardrails for the cloud platform. Your responsibilities will include… Assisting with scoping, designing and building of secure Azure cloud services to support the Modernisation programme and deliver a scalable and flexible cloud security capability Working with the Design & Delivery Lead to help define and deliver the high-level and low-level security objectives and designs for a project or programme, aligning to business and functional requirements Driving discussions and design decisions to deliver scalable and manageable cloud solutions aligned to security, performance, operational and cost constraints Working closely with application development teams to deliver secure code and integration with various SAST, SCA and DAST tools for the CI/CD pipeline Delivering security work stream activities and tasks against the migration strategy and integration points for central security services to manage/monitor the cloud infrastructure Working with teams to implement secure systems and solutions through the application of regulations, policies, standards and procedures to meet user needs while managing business and security risks Understanding industry standard controls to deliver compliant solutions through appropriate adoption, configuration and management of key controls Developing, testing, and delivering Security Policy as code for a variety of Public Cloud compute services and Container platforms leveraging native services In return for your commitment: We offer a base salary dependent on experience of up to £95,000 and a competitive benefits package including: Discretionary annual bonus opportunity of up to 25% 30 days annual leave plus bank holidays Contributory pension (8% employer 5% employee) Life Assurance (4x salary) plus Group Income Protection Access to Private Medical Insurance and Medical Cash Plan Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme Could you be the one? We are looking for talented individuals who have the experience and knowledge set out below: Proven experience in:Cloud Infrastructure Engineering/Platform Engineer/Security Engineer role, migrating and integrating cloud foundation services Integrating security into CI/CD pipelines for the underlying cloud infrastructure platform and/or the landing zone services with Security tools Implementing secure core foundational services in a cloud infrastructure for Active Directory, SecDevOps, Networking Services, at an enterprise level Setting up and managing container security in platforms Certifications in:Microsoft Azure Security Engineer Associate certification or AWS equivalent What to do next If this sounds like you, please apply now! If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you! OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds. As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don\\\'t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress. All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful. #LI-HYBRID INDHP
About the team: Do you know the difference between an ILAAP and an ICAAP? Do you love developing models and/or have experience of using systems like Focus? If so then the Market and Liquidity Risk team would love to hear from you. The team supports the bank by ensuring that all bank activities adhere to internal and regulatory risk appetite requirements, providing oversight and challenge to other departments and strategic initiatives as required. About us: The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market. Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB\\\'s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia. Alongside passion for our products and customers, we\\\'re passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme. What you will be doing: In this role, you will have the opportunity to support the Heads of Market and Liquidity Risk on the management of all market and liquidity risk issues including market and liquidity risk analytics, development of management information, stress testing, and hedging strategy with a particular emphasis on ALM systems implementation and maintenance. Your responsibilities will include… Developing management information for market and liquidity risk reporting to executive and Board, manage production of reports, and review outputs, oversee MI submission to ALCO as well as other management committees Supporting major planning efforts, such as the Individual Liquidity Adequacy Assessment Process (ILAAP) and the Individual Capital Adequacy Assessment Process (ICAAP) Performing analysis and propose Board risk appetite updates for market and liquidity risk. Performing second line thematic/deep dives reviews with focus on liquidity and market risk regulatory returns and regulatory guidance application Develop, implement and operate \\\"Leading Practice\\\" analytical models, including Stress Tests, Forecasts and \\\"What if\\\" tools Lead on Risk input on ALM / Treasury system migration and upgrades Line management of 1 or 2 Risk Analysts In return for your commitment: We offer a competitive salary dependent on experience and a competitive benefits package including: Discretionary annual bonus opportunity of up to 15% 28 days annual leave plus bank holidays Contributory pension (8% employer 5% employee) Life Assurance (4x salary) plus Group Income Protection Access to Private Medical Insurance and Medical Cash Plan Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme Could you be the one? We are looking for talented individuals who have the experience and knowledge set out below: Previous work experience in managing risks associated with business assets and liabilities (liquidity and/or IRRBB) is essential Strong knowledge and understanding of the measurement and management of liquidity risk, a focus on retail savings particularly helpful Qualifications in or working towards Professional ALM risk management qualification (ALMA) desirable We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves. What to do next If this sounds like you, please send us your CV! If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you! OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.
As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don\\\'t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.
Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not must productive in an office and tied to the 9 to 5. The vast majority of roles throughout the Group fall within scope of our Hybrid Working approach, which aims to provide ongoing flexibility and support in terms of work:life balance. Our approach provides opportunity for individuals to informally agree with their Line Manager how they split their working week between their primary office location and home.
All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.
Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.
