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  • Legal Services Manager - Litigation  

    Optivo
    - London
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    The role Join Our Team as a Legal Services Manager (Compliance)About U... Read More
    The role Join Our Team as a Legal Services Manager (Compliance)About Us: Southern Housing, formed from the merger of Southern Housing Group and Optivo, is one of the largest housing providers in the UK. With over 77,000 homes across London, the South East, the Isle of Wight, and the Midlands, we provide affordable housing to over 167,000 people.The Role: We are seeking an exceptional Qualified Solicitor or Barrister with the ability to conduct litigation to join our growing in-house legal team. As a Legal Services Manager (Litigation), you will work closely with the Head of Legal Services (Litigation) to shape the Leasehold Disputes workstream and ensure consistently excellent service delivery.Key Responsibilities:· Leadership: Inspire, lead, and manage lawyers in the Legal Services team, demonstrating Southern Housing's HEART values and commitment to residents.· Focus Area: Serve as the single point of excellence for Compliance case in the team. This deals with the work we do for issues such as injunctions associated with access for gas, electricity etc. It also includes us assisting with tenancy breach possession actions, including those relating to subletting, abandonment and tenancy fraud etc. You’ll develop a specialist understanding of the law and liaise with the internal stakeholders to assist with delivering the in-house legal provision in the area to meet the needs of Southern Housing and its Group partners.· Case Management: Manage a personal caseload of mixed housing management litigation and other contentious matters, providing high-quality legal services and advice.· Training & Development: Provide training for the Legal Services team and Southern Housing colleagues, developing tools, precedents, and ensuring high levels of oversight and consistency.What We’re Looking For:· Qualified solicitor, barrister, or Chartered Legal Executive.· Passion for excellence in Compliance matters.· Proven track record in housing management related litigation and other contentious litigation, ideally in the Social Housing sector.· Strong leadership and management skills.· Excellent verbal and written communication skills.· Flexibility to attend Southern Housing’s offices as required to deliver the role.· IT proficiency, including Microsoft Office suite and Outlook.Desirable:· Experience in managing other lawyers.· Experience in drafting documents and providing training.· Understanding of legal processes, Housing and Landlord & Tenant law, and cultural change management.Location: Based at our main offices in Farringdon or Croydon, with hybrid working options when appropriate and as agreed with your manager. Travel between offices and occasional visits to Isle of Wight, Maidstone, or Sittingbourne may be required. Read Less
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  • Contracts & Partnerships Officer  

    Optivo
    - Croydon
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    The role We’re looking for a Contracts and Partnerships Officer to joi... Read More
    The role We’re looking for a Contracts and Partnerships Officer to join our Supported Housing (Partnerships) Team here at Southern Housing!To provide customer focused services across the Partnerships portfolio, including delivery of intensive housing management to residents in supported housing schemes and homes across the community.To be the principle point of contact with Managing Agents, manage contracts and relationships to support vulnerable people living in our homes.To ensure residents across the portfolio receive high quality customer focused services, to achieve sustain communities. You will be required to be visible and work a minimum of 4 days in an office or scheme location, to meet resident and business needs across London and Kent. 

    Location:This role can be based out of our Sittingbourne office in Kent.You will have a designated place of work, either in one of our main office or a hub/scheme office. Travel between sites across London and Kent will be a requirement for this role.
    What you’ll be doing Includes:Provide an effective intensive housing management service for residents with identified support needs, working with external support providers, commissioners and other partners within relevant legislation, regulation and Service Level Agreements. (SLA). Carry out void management including pre-void inspections, obtaining referrals, assessing applicant suitability, completing risk assessments as necessary, tenancy fraud checks, affordability assessments, viewings, sign-ups, completing CORE and updating the tenancy management systems. Across supported housing schemes, manage and investigate tenancy breaches using informal and formal interventions. Start court action for ASB, debt, crime or nuisance issues and authorise notice to quit or notice to seek possession, liaise with our solicitors, prepare the court papers, attend court hearings, draft the eviction report and complete the eviction process. Complete property inspections across our supported housing schemes every fortnight or more frequently, to quality assure property condition and undertake call point testing, legionella testing, fire drills and health and safety inspections as required.
    You’ll Need:  Experience of working supported housing or similar Good oral and written communication skills Ability to be flexible and adaptable and able to travel in a geographic location Understanding of social housing health and safety requirements Experience of working with a variety of partners, including local authorities, care and support providers, managing agents.Please include specific examples demonstrating how you meet the criteria in your supporting statementClosing Date: 26th February 2026 at 23:59Interview Date: w/c 2nd March 2026 Please note, we may close this vacancy early, if we receive a high volume of applications Applying for roles with us Read Less
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  • Senior Care & Support Worker  

    Optivo
    - Newport
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    The role Southern Housing are looking for a naturally caring individua... Read More
    The role Southern Housing are looking for a naturally caring individual who's dedicated to helping others in need to join our amazing team of care and support workers at our extra care schemes across the Isle of Wight!As Senior Care and Support Worker you will assist the Registered Manager onsite to deliver a high level of care for residents, ensuring care is compliant with CQCThe location: Our CQC Registered Office is in Newport, however this is a role that is based in our services across the Island delivery care and support to residents living in our schemes or in their own homes.What you’ll be doing To support the Registered Manager and Deputy Manager to line manage staff including supervision, appraisals, absence monitoring, and providing them with appropriate support and training to ensure their continuing personal and professional development as well as compliance with regulations Maintain awareness of all legislative and contractual agreements for effective and quality service provision. Monitor and assist with the development of resident involvement, daily activities and social inclusion within the wider community. Assist the Registered Manager and deputy manager in the assessment of potential residents if required. Provide care to residents, as identified in their person-centred care plan as necessary. This will include intimate personal care. Responsible for ensuring the delivery of care that promotes independence, rights, choices and inclusion in their communityWhat you’ll need  Hold relevant NVQ Level 3 qualification (or equivalent) or actively studying towards this Basic First Aid certificate Proven knowledge of health & safety appropriate to the post Knowledge and awareness of local services Be able to listen and communicate effectively Excellent written and oral communication skills Able to work unsupervised Basic health and safety awareness Ability to act calmly and professionally in emergency situations Basic IT skillsBenefits in working with usAs a trusting and competitive provider of care and support services on the Island, we can provide you with paid travel time, generous mileage and holiday allowance, paid DBS and training as well as health benefits package. And if you're interested in career progression, then we are the employer for you! The ability to buy extra leave and discount cards Flexible working hours – covering weekdays, evening & weekends Employee referral scheme Cash claim-back on medical treatments Full training provided at no additional cost Additional payment for sleep-in duties, where applicable Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance Closing date: Monday 2nd March 2026 at 23:59pmPlease note, we reserve the right to close this vacancy early should we receive a high volume of applications Applying for roles with us Read Less
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  • Scheme Housing Officer  

    Optivo
    - Walton-on-Thames
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    The role Southern Housing has an exciting opportunity for a Scheme Hou... Read More
    The role Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team on a permanent basis covering 2 schemes at The Fairings, 42 Clarence Road, Hersham, Walton-on-Thames, KT12 5JY & Mole Abbey, Abbey Walk, West Molesey, Surrey, KT8 2JH working 15 hours a week. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered, Extra Care, and Over-55s schemes. Your responsibilities will include offering a frontline service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities in Birmingham. To excel in this role, you must possess a full clean UK driving license and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team.!What you’ll be doing Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. Deliver the service in line with agreed parameters for the role. Conduct assessments of risk and need and provide personalised support to residents. Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. Work closely with other agencies to ensure residents are able to access a full range of services and support. Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. What you’ll need Understanding of the diverse needs of older people Able to develop partnership working internally and with other agencies to generate effective solutions to problems Ability to manage time & tasks effectively, work well under pressure both individually and in a team Customer-focused and experience of providing excellent customer care in the Housing sector  Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision Able to receive and respond to customer feedback and complaints professionally at all times A commitment to taking personal responsibility for sharing information Please note we hold the right to close the vacancy early depending on application volume.Closing Date: 6th March 2026 at 23.59pm Applying for roles with us Read Less
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  • Care Worker  

    Optivo
    - Ventnor
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    The role We are looking for a passionate Care worker to join Southern... Read More
    The role We are looking for a passionate Care worker to join Southern Housing!As a Care Worker you will work as part of the team providing person centred care & support to residents living at Byrnhill Grove, our Registered Care Home in Ventnor.You’ll be flexible to respond to their individual needs, assisting them with intimate personal care when required and ensuring their environment is safe and secure, following health and safety requirements and carrying out care plans and risk assessments. You must be physically able to undertake manual handling and you will be subject to an enhanced Disclosure & Barring Services check. Thus is a part-time permanent role working 30 hours per week.You will be based at our Byrnhill Grove scheme, Ventnor, Isle of WightWhat you’ll be doing Provide care to residents and people who use our services, as identified in their person-centred care plan. This may include some intimate personal care. Deliver care in a way which promotes independence, rights, choices, and inclusion in the community. Summon professional assistance in the case of an emergency. Practice within the criteria set out in the Care Quality Commission standards ensuring residents have an up-to-date care plan and risk assessment which reflects their individual needs and wishes.What you’ll need  Hold 5 GCSE passes at grade “C” or above (or equivalent Grade 9-5) inc Maths & English Good literacy and numeracy skills Good written and verbal communication skills Health & safety awareness Able to work as part of a team Understanding of the requirements of CQC  Willingness to learn new skills Benefits in working with usAs a trusting and competitive provider of care and support services on the Island, we can provide you with paid travel time, generous mileage and holiday allowance, paid DBS and training as well as health benefits package. And if you're interested in career progression, then we are the employer for you! The ability to buy extra leave and discount cards Flexible working hours  Employee referral scheme Cash claim-back on medical treatments Full training provided at no additional cost Additional payment for sleep-in duties, where applicable Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insuranceClosing Date: 10th February 2026 at 23.59pmWe hold the right to close this vacancy early depending on applicant volume. Applying for roles with us Read Less
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  • Ground Maintenance Supervisor  

    Optivo
    - London
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    The role Estate Services sits at the very heart of Southern Housing, o... Read More
    The role Estate Services sits at the very heart of Southern Housing, often forming the first – and most frequent – impression our residents have of us. Our grounds and communal spaces play a vital role in creating safe, welcoming neighbourhoods, and we’re looking for a committed and hands-on Grounds Maintenance Supervisor to help us deliver services our residents can be proud of.Working closely with the Grounds Maintenance Manager, you’ll support the delivery of a high-quality, value-for-money grounds maintenance service across a defined geographical area. You’ll lead by example on the ground, supervising teams, monitoring standards, and stepping up to cover management responsibilities when required. With a strong focus on quality, safety and sustainability, you’ll help identify opportunities to enhance our estates in line with Southern Housing’s Biodiversity Toolkit, while ensuring service delivery consistently meets our high standards.This is a varied, frontline role for someone who enjoys balancing practical grounds maintenance work with people leadership, inspections, and collaboration with contractors and colleagues – all with the shared goal of improving resident satisfaction and the places they call home.What you’ll needExperience of working in a Ground Maintenance environment, with a strong understanding of health and safety practices, including conducting risk assessments, adhering to COSHH (Control of Substances Hazardous to Health) regulations, managing lone working situations, and prioritising the safety of the team. Proven experience of practical grounds maintenance tasks. A proactive mindset and problem-solving skills to identify and resolve operational challenges or issues that may arise within the Estate Services team. An understanding of value for money and service charges, recognising the importance of optimising resources and delivering cost-effective services. This includes identifying opportunities for efficiencies. The ability to build and maintain positive relationships with residents, demonstrating strong interpersonal skills and a customer-centric approach. This includes effectively addressing resident inquiries, concerns, and complaints, and working collaboratively to ensure their needs are met. Strong communication skills, both written and verbal, enabling you to effectively liaise with team members, residents, contractors, and other stakeholders. Attention to detail to conduct thorough estate inspections and report on necessary repairs, compliance, or tenancy matters. Read Less
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  • Maintenance Surveyor  

    Optivo
    - Croydon
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    The role We are looking for a Maintenance Surveyor to join our Direct... Read More
    The role We are looking for a Maintenance Surveyor to join our Direct services team.The primary function of the Maintenance Surveyor role is to provide a responsive surveying service for Southern Housing.You will ensure that all Southern Housing-owned and managed properties are maintained to the highest possible standards and that all statutory and regulatory requirements are met. You will ensure staff, residents, leaseholders, managing agencies and property owners are provided with a high standard of service.The role is based in our Croydon office and you will cover a patch area that will cover all SW and SE postcodesFor this role you will need a full clean UK driving License.What you’ll be doingTo undertake the management of responsive repairs by site inspections, including taking corrective action where necessary and reporting regularly to the Contract Manager on progress. To analyse and assess building defects, provide remedial proposals, and prepare specifications for remedial repairs. To ensure specifications are to a high standard of detail and meet current legislative standards. To obtain, where necessary, quotations and estimates in accordance with our procurement procedures. To maintain communication and consultation to the highest possible standard of customer care with internal and external stakeholders. To ensure work is carried out within the budgets and value for money is achieved, through scrutinising quotations, variation requests and proposed specifications. Respond to residents' enquiries and communicate updates on cases you are overseeing via telephone, email and text message.What you’ll need Experience as a building surveyor in a maintenance environment, carrying out pre, mid and post inspections. Knowledge of relevant and current codes of practice, building regulations, health and safety legislation, standards, and materials. Knowledge of construction and design-related defects and how to avoid them. Knowledge of procurement law and different forms of contract. Knowledge of contract management. Ability to use the appropriate IT tools to produce detailed reports, documents, and emails, including using Excel and Word and company software to compile reports for different audiences. Read Less
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  • Electrician  

    Optivo
    - Brighton
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    The role We have a great opportunity that has arisen within our Direct... Read More
    The role We have a great opportunity that has arisen within our Direct Repairs department for a qualified Electrician. The role involves supporting the team by delivering repairs and maintenance services to residents, internal staff, and partners. Responsibilities include conducting electrical tests, surveys, inspections, portable appliance testing, and providing detailed reports as needed. The position will require occasional Out of Hours work, which will add to your earnings. The primary location for this role is Moulsecoomb.What you'll haveElectrical Installation - Section A - All Must have one from the below section:NVQ Level 3 Electrical Installation Qualification + AM2 City and Guilds 2360 Parts 1 and 2 City and Guilds 2330 Levels 2 and 3, (from Sept 2011) City and Guilds 2365 Levels 2 and 3 + AM2 City and Guilds 2357 + Including AM2 Level 3 Electrotechnical Experienced Worker Qualification 2346 + AM2EInspection & Testing – Section B – Must have one of the below for voids: City and Guilds 2391 Periodic Inspection and Testing City and Guilds 2395 Inspection and testingWiring Regulations – Must have: City and Guilds 2382-18/20, 18th Edition of the Wiring Regulations 5 years of Electrical Maintenance/ Installation experienceYou must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process. Read Less
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  • Care & Support Worker  

    Optivo
    - Newport
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    The role We are looking for a Care & Support Worker to join us here at... Read More
    The role We are looking for a Care & Support Worker to join us here at Southern Housing on the Isle of Wight!You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans. You will work with older people, frail elderly, people with a learning disability and autism, people with mental health issues and people with complex needs.The Care & Support Worker (nights) role provides services in supported housing schemes, extra care schemes and community-based services.You will need to work flexibly to cover evenings and weekends as required to meet the needs of the service. You must be physically able to undertake moving and handling, have the use of a vehicle with business use insurance and will be subject to an enhanced Disclosure & Barring Service check.This role is a permanent and part time position, contracted 25 hours a weekThe location: Our CQC Registered Office is in Newport, however this is a role that is based in our services across the Island delivery care and support to residents living in our schemes or in their own homes.What you’ll be doing Provide care to residents and people who use our services, as identified in their person-centred care plan. This may include some intimate personal care. Deliver care in a way which promotes independence, rights, choices, and inclusion in the community. Summon professional assistance in the case of an emergency. Practice within the criteria set out in the Care Quality Commission standards ensuring residents have an up-to-date care plan and risk assessment which reflects their individual needs and wishes.What you’ll need  Ability to listen and communicate effectively Good written communication and numeracy skills Basic IT skills Driving licence and access to a vehicle Able to work both as part of a team and also unsupervised Knowledge of personal boundaries Understanding of the requirements of CQCBenefits in working with usAs a trusting and competitive provider of care and support services on the Island, we can provide you with paid travel time, generous mileage and holiday allowance, paid DBS and training as well as health benefits package. And if you're interested in career progression, then we are the employer for you! The ability to buy extra leave and discount cards Flexible working hours – covering weekdays, evening & weekends Employee referral scheme Cash claim-back on medical treatments Full training provided at no additional cost Additional payment for sleep-in duties, where applicable Discounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insurance Closing Date: 3rd March at 23:59pmPlease note we hold the right to close the vacancy early depending on application volume. Applying for roles with us Read Less
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  • People Change Administrator - FTC  

    Optivo
    - Sittingbourne
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    The role We are looking for a People Change Administrator to join our ... Read More
    The role We are looking for a People Change Administrator to join our People & Culture team on a fixed-term basis until 31st of December 2026.Reporting to the Head of People Change, you will support the People Change team with the administration of our People Change and Recruitment activity. You'll work with the People Change team to ensures our processes are compliant and consistent, with our branding and cultural values.You’ll be based at one of our main offices in either Sittingbourne or Farringdon. This role operates in a hybrid way when appropriate and as agreed with your manager.What You’ll Need:Excellent customer service skills, maintaining strong working relationships with internal and external customers Knowledge of UK employment legislation to support compliant and effective people practice CIPD level 3 or qualified by experience Experience of managing high volumes of administrative work, maintaining accuracy in a busy working environment. Excellent time management skills with the ability to multitask and the ability to prioritise and plan effectively Build and maintain strong relationships with colleagues within the business Read Less
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