Title: Healthcare Assistant Location: Leeds/Meadowhall
Hours: 40 hours
Salary: £25,
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
For over 34 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Healthcare Assistant (Surgery Assistant) within our Leeds and Meadowhall clinic. The role involves travelling to cover other Optical Express surgery clinics.
Key Responsibilities and Accountabilities:
Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres. You will also be responsible for the following: Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure.
Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments.
Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers.
Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries.
Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops.
Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments.
Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering.
Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management. Essential Skills Excellent communication and presentation skills
Ability to absorb and convey highly technical information
Adaptable with a flexible approach to work
Excellent time management skills and ability to prioritise tasks
A confident and professional individual who has fantastic organisational skills
Excellent telephone manner
Demonstrate confidentiality, integrity and discretion What’s in it for you? A market leading salary
No night shift
State of the art, modern working environments
29 days annual leave per year
Pension scheme
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eyewear and sunglasses
Generous Optical Express friends and family discount scheme
Ongoing training and development opportunities
An accessible management team and transparent management structure
Working in a larger clinical team means less pressure on our staff and more time to spend with our patients
Full visibility of 6 week rota
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