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Optical Express
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  • Clinic Manager  

    - Gloucestershire
    p strong Clinic Manager /strong /p p strong Location - Cheltenham /str... Read More
    p strong Clinic Manager /strong /p p strong Location - Cheltenham /strong /p p strong Hours of work - 40hrs per week including Saturdays /strong /p p strong Salary - From £32,000 plus bonus /strong /p p Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. /p p For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. /p p The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. /p p The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. /p p If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager for our Cheltenham clinic, and will also manage our Worcester clinic, both locations offer consultations for Laser Eye Surgery and private eye examinations, in the role you will have full responsibility for managing the performance of the team, across our healthcare brands, Optical Express, and sk:n. The role will include management responsibilities for our Worcester consultation clinic. /p p strong u Key Responsibilities /u /strong /p p You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients. /p p You will have strong management experience within an Optical setting or high-end retail. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. /p p It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. /p p strong Day to day /strong /p ul li Effectively and efficiently manage resources to meet customer demands /li li Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express /li li Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence /li li Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs /li /ul p strong What’s in it for you? /strong /p ul li Competitive salary /li li 33 Days Annual leave /li li Free Laser Eye or Intraocular lens surgery /li li Free eye tests /li li Discounted prescription eyewear and sunglasses /li li Generous Optical Express friends family discount scheme /li li Ongoing training and development opportunities /li li Workplace pension /li li State of the art, modern working environments /li li Access to a range of exclusive offers, discounts and rewards /li li Employee Assistance programme and Well being support /li /ul p Please apply now by uploading your CV. /p p This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. /p p Optical Express is an equal opportunities employer. /p Read Less
  • Contact Centre Agents - Croatian Speaking  

    - Glasgow City
    Job Title - Contact Centre Agent - Croatian Speaking only (Please note... Read More
    Job Title - Contact Centre Agent - Croatian Speaking only (Please note that this role requires you to be able to speak fluent Croatian) Location - Glasgow City Centre Hours of Work - Monday to Friday - 40hrs per week Salary - From £27,040 We’ve come a long way since the first Optical Express opened in 1991. From just one store, we’ve grown to over 100 clinics and have become the UK’s only complete eye care provider. From glasses and contact lenses to laser, lens and cataract surgery, we’re here to make poor vision a thing of the past for our patients. Want to be part of a team that literally change people lives? We are recruiting results driven, self-motivated individuals who are able to exceed targets whilst continually delivering a first class experience to our patients. You will be contacting people who have expressed an interest in our services with a view to converting to an appointment or sale. Although the role is based in our fantastic Glasgow offices it is contacting patients in Croatia, therefore, spoken and written Croatian to Fluent standard is required along with fluent English. Key Responsibilities Making contact with patients who have recently attended an initial consultation Promoting the lifestyle and clinical benefits of our treatments Manage the patient pipeline Providing an exceptional after sales service Essential skills Croatian language skills to Fluent level Excellent written and spoken English Achievement within outbound sales Proven track record in over achieving KPI’s Ability to converse and relate to a wide range of people Excellent communication skills with empathy and understanding Ability to deliver first class customer service Strong IT skills – database, word/excel and email Teamwork, with the skills to add value to the existing set up The role is all about the customer experience coupled with exceeding conversion targets. You must be comfortable making outbound calls to discuss the consultation, benefits and options with the ultimate aim to book the patient in for the treatment, therefore you need to be resilient, have a caring, empathetic nature and be comfortable working to targets. Flexibility is needed in order to ensure optimum cover at all times, working patterns are agreed well in advance so you have plenty of notice to plan outside of work, you will work a 40 hour week between 9am and 9pm (Mon to Fri) with no weekend working. What’s in it for you? Salary with uncapped bonus and a host of benefits including individual rewards Free or discounted optical products/procedures On site subsidised restaurant Career progression Modern working environment with superb technology support First class training in our product range 40 hours per week and no weekends This is a brilliant opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment. Optical Express is an equal opportunities employer Read Less
  • Clinic Manager  

    - Kent
    Title: Clinic Manager Location: Dartford Hours: 40 hours per week Sala... Read More
    Title: Clinic Manager Location: Dartford Hours: 40 hours per week Salary: Competitive plus Performance related bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager to manage our clinics in Dartford and Maidstone, where you’ll have responsibility of managing the performance of the teams. Key Responsibilities You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients. You may come from a retail background where world class customer service comes naturally to you. You will have strong management experience within a high-end retail or Optical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. Day to day Effectively and efficiently manage resources to meet customer demands Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs What’s in it for you? State of the art, modern working environments 33 days annual leave* Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme Access to a range of exclusive offers, discounts and rewards Employee Assistance Programme and Wellbeing Solutions/Support Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer. Read Less
  • Clinic Manager  

    - Gloucestershire
    Clinic Manager Location - Cheltenham Hours of work - 40hrs per week in... Read More
    Clinic Manager Location - Cheltenham Hours of work - 40hrs per week including Saturdays Salary - From £32,000 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. If you’re looking to work for a market leader, then read on as we are looking for a Clinic Manager for our Cheltenham clinic, and will also manage our Worcester clinic, both locations offer consultations for Laser Eye Surgery and private eye examinations, in the role you will have full responsibility for managing the performance of the team, across our healthcare brands, Optical Express, and sk:n. The role will include management responsibilities for our Worcester consultation clinic. Key Responsibilities You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients. You will have strong management experience within an Optical setting or high-end retail. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. Day to day Effectively and efficiently manage resources to meet customer demands Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs What’s in it for you? Competitive salary 33 Days Annual leave Free Laser Eye or Intraocular lens surgery Free eye tests Discounted prescription eyewear and sunglasses Generous Optical Express friends Read Less
  • Group Property Surveyor  

    - Glasgow City
    Group Property Surveyor Location - Glasgow - (UK travel required) Sala... Read More
    Group Property Surveyor Location - Glasgow - (UK travel required) Salary - Competitive, DoE Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Following recent acquisitions and business growth, we now have an exciting opportunity for an experienced Group Property Surveyor to join our group. The role of the Group Property Surveyor will be to manage exiting and new properties in our portfolio, which will include offices and clinic locations across the UK, and to assist in the continued expansion of our group in the UK and Ireland. Duties will include: Identify and review potential new properties/premises. Liaise with landlords Negotiate and agree favourable terms and lease agreements for the group. Management of existing portfolio Work closely with Group Property manager. Other duties as required. Experience required: MRICS member rent/rates/lease negotiating Background in surveying Good commercial awareness This role will require travel throughout the UK, and candidates will need to be flexible in their approach to working hours. What’s in it for you? Competitive salary Free or discounted optical products/procedures Modern working environment with superb technology support 33 days annual leave* Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Pension scheme Optical Express is an equal opportunities employer Read Less
  • Receptionist  

    - Greater London
    Job Title – Receptionist Location – London, Great Portland Street Hour... Read More
    Job Title – Receptionist Location – London, Great Portland Street Hours – 40 hours per week and flexible to work weekends Salary- £26,500 Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 30 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson Read Less
  • Patient Advisor  

    - Greater London
    Job Title – Patient Advisor Location – London, White City Hours – Full... Read More
    Job Title – Patient Advisor Location – London, White City Hours – Full Time, 40 hours Salary – Up to £30,000 Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with in our clinics. Every day will bring something new, but your day to day role will involve: Building relationships with patients and ensuring regular communication prior to and following their treatment Assisting in patient consultations Scanning patients eyes using state of the art equipment as part of a full health check Assisting patients to complete health questionnaires Introducing patients to their optometrist Scheduling treatment dates Discussing finance options Accurately maintaining patient records Are you our ideal candidate? The answer is yes if you: Have a passion for providing world-class customer service Possess strong organisational skills Can communicate clearly and articulately with a diverse range of people Are motivated and driven to succeed Previous experience working towards sales targets and personal KPI’s A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: Competitive salary 33 days annual leave * Free and discounted optical products/procedures Modern working environment with superb technology support Genuine investment in your training and career progression If you believe you have the right skills and attributes for this role, we would love to hear from you. Read Less
  • Patient Advisor  

    - Greater London
    Job Title – Patient Advisor Location – London, White City Hours – Full... Read More
    Job Title – Patient Advisor Location – London, White City Hours – Full Time, 40 hours Salary – Up to £30,000 Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with in our clinics. Every day will bring something new, but your day to day role will involve: Building relationships with patients and ensuring regular communication prior to and following their treatment Assisting in patient consultations Scanning patients eyes using state of the art equipment as part of a full health check Assisting patients to complete health questionnaires Introducing patients to their optometrist Scheduling treatment dates Discussing finance options Accurately maintaining patient records Are you our ideal candidate? The answer is yes if you: Have a passion for providing world-class customer service Possess strong organisational skills Can communicate clearly and articulately with a diverse range of people Are motivated and driven to succeed Previous experience working towards sales targets and personal KPI’s A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: Competitive salary 33 days annual leave * Free and discounted optical products/procedures Modern working environment with superb technology support Genuine investment in your training and career progression If you believe you have the right skills and attributes for this role, we would love to hear from you. Read Less
  • Patient Advisor  

    - Greater London
    Job Title: Patient Advisor Hours: Full time, 40 hours per week Locatio... Read More
    Job Title: Patient Advisor Hours: Full time, 40 hours per week Location: London - Great Portland Street (must be flexible to work Saturdays) Salary: from £28,000 + Bonus Read Less
  • Optometrist  

    - Oxfordshire
    Recruiting Executive for Optical Express and ACES – Optometrist Role L... Read More
    Recruiting Executive for Optical Express and ACES – Optometrist Role Location : Oxford (covering Reading) Salary : Up to £65,000 Hours : Full time and part time available Optical Express is a provider of ophthalmology services including laser eye surgery, cataract surgery and lens replacement surgery in the United Kingdom and Europe. For over 34 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. A fantastic opportunity has become available for an optometrist to provide care to patients from our consultation in Oxford, adjacent to Seacourt Retail Park in Botley, with a requirement to cover our Surgery Centre in Reading. Working as part of a multi‑disciplinary team alongside experienced eye care professionals, including ophthalmologists, you will play a crucial role in delivering a diverse range of clinical eye care services. Responsibilities Pre‑ and post‑operative consultations for our refractive and cataract surgery patients. Providing clinical support to our ophthalmologists. Providing essential and advanced eye examinations for patients. Covering the Surgery Centre in Reading as required. Your package We are committed to providing optometrists with rewards and benefits that really make a difference. Market-leading salary of up to £65,000. Salary enhancement through our Performance Pay scheme. 33 days annual leave per year, increasing with length of service. Pension scheme. Paid professional fees. Indemnity coverage. Independent Prescribing Sponsorship and Placement Assistance. Access to Optical Express CET courses. Complimentary or discounted laser eye surgery, intraocular lens surgery or Lipiflow treatment. Generous Optical Express Friends Read Less

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