Maintenance & Repairs Coordinator - 12 month contract
Location: Tunbridge Wells
Salary: £28,000 - £30,000 per annum + benefits
Hours: 8am - 5pm Monday - Friday | 100% office based
thihs is a great opportunity to work for an organisation that delivers responsive, high-quality maintenance and repair services to residents. Their skilled team ensures homes are safe, well-maintained, and meet the standards that customers deserve.
They provide thousands of homes across the South East. Over the years, they have invested heavily in their homes and continue to do so. They have more than 300 employees based in various locations across their operating area, all working together to build thriving communities and deliver excellent customer service. This role is to engage and allocate work to all sub contractors to the business, working efficiently to ensure all work is completed within set time frames and teams are compliant.
What You'll Do:
As the Coordinator, you will play a crucial role in ensuring the smooth operation of this company's sub contractor process:
Acts as the main point of contact for all subcontractors delivering maintenance, repairs, and project work.
Coordinates onboarding and inductions, ensuring all documentation, insurance, and accreditation's are current.
Maintains and updates the subcontractor database with accurate, compliant information.
Supports the allocation and scheduling of work orders based on performance, capacity, and location.
Ensures works are allocated correctly and subcontractors receive all necessary details for each job.
Responds promptly to updates received via mailboxes, portals, and planners, ensuring tasks are completed within target timescales to meet KPIs.
Builds strong working relationships with subcontractors, internal teams, and residents.
Provides operational teams with timely updates on subcontractor availability, performance, and any issues.
Promotes a culture of partnership, accountability, and continuous improvement.
Works closely with Supervisors and Managers to review diaries and optimise service delivery.
Assists with complaints investigations and responds effectively to queries from tenants, staff, and residents.
Liaises with clients to keep all relevant databases up to date.
Helps collate supply and material information from approved suppliers and records cost data accurately.
Maintains a proactive approach and supports colleagues with additional duties as needed to ensure smooth operations.
We're on the hunt for someone who is:
Detail-oriented and organised, with excellent multitasking skills.
A strong communicator who can build relationships with suppliers and team members alike.
Proficient in Microsoft Office.
A proactive problem-solver who can think on their feet and tackle challenges head-on.
You can work efficiently in a fast-paced role, love thinking on your feet, enjoy variety and can communicate effectively with different people.
Has worked in a similar role such as scheduling, coordinating, planning or maintenance support.
Why Join This Employer?
They value their employees and believe that a happy team leads to a successful business! Here's what you can expect when you join:
25 days, increasing to 28 days at 5-years of service and 30 days at 10-years' service
Pay review every year.
Up to £3,000 colleague referral fee.
Contributory pension scheme with 4% to 10% matched contributions.
Life Insurance.
24/7 Digital GP service and counselling helpline (including face to face sessions)
Free eye test voucher annually and contribution towards glasses.
Free annual flu jab.
Two volunteer days per year.
Extensive annual staff wellbeing programme of events.
Career development and vocational training opportunities.
Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)
Annual flu vaccinations
Access to an extensive range of corporate discounts on shopping travel, & days out.
Social events, including rounders, festive Fridays and lunch time walking
Travel loan
Long service awards
Conveniently situated in Tunbridge Wells, the office is just a short 10-minute walk from the train station! Plus, parking is available onsite too.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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