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Norse Group
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  • Assistant Facilities Manager  

    - Norwich
    Assistant Facilities Manager - Soft Services Salary £30,.25 40 Hours p... Read More
    Assistant Facilities Manager - Soft Services Salary £30,.25 40 Hours per week Norse Groups TFM department are currently recruiting for an Assistant Facilities Manager to join the team on a full time, permanent basis working 40 hours per week, Monday to Friday. As Assistant Facilities Manager, you will be responsible for working alongside the Facilities manager to support and deliver the requirements of FM service contracts, ensuring effectiveness and profitability, managing the provision of integrated services within our NHS contract. You will need to ensure sites are maintained in a clean and organised condition to provide a clean and hygienic environment for the local NHS staff and general public. The role; Provide a point of contact for customers and any operational issues Co-manage sort services teams across three different NHS sites Coordinate and support facilities projects Carry out monthly cleaning audits and reports Order stock and raise purchase orders Attend regular meetings with team members to provide updates, toolbox talks, and safety updates Update certification and documentation to internal systems. Our successful candidate Previous working experience within a Soft FM environment or managed a team Experienced working with procurement and sub contractors Strong knowledge within the FM sector Excellent communication skills both written and verbal Ability to priorities workload and ensure quality standards are achieved Understands and applies commercial financial principles. Views issues in terms of costs, profits, markets and added value. Our offer Salary £30,.25 Annual leave - 25 Days + bank holidays Sickness scheme - 4+4 Stat Nest Pension Access to company discounts and offers We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination. We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage. Read Less
  • Customer Contact Advisor (Sundays)  

    - Norwich
    Customer Contact Advisor (Sunday) Salary: £25,.80 pro rata Location: N... Read More
    Customer Contact Advisor (Sunday) Salary: £25,.80 pro rata Location: Norse Group Head Office - Unity Place, Norwich, NR6 6JA Hours Per Week: 10 Shift Pattern: Sundays each week, 9am-7.30pm Our Norse Group TFM Division are a lead Facilities Management services provider across Norfolk, specialising in a range of Soft and Hard TFM services on behalf of Norfolk County Council. We are seeking a Contact Centre Advisor to provide customer service support within the Facilities Management division based at our Head Office (Unity Place) in Norwich. The contact centre operates 24 hours a day, days a year and the main objective being to provide 24/7 customer contact support to all clients, from both residential and commercial properties across all divisions within the TFM Contract. The main responsibilities are: Answer, process & resolve all telephone calls and email enquires in an efficient, professional, clear and concise manner Identify the eligibility of an emergency and escalate as a call out as and when required Enter details of all enquires onto our bespoke database & update records accordingly Document all information according to standard operating procedures and follow instructions Manage lone worker functions ensuring any missed calls are escalated to the on-call manager Conduct general administrative duties A feature of this role is the flexibility to be available to support the business 24/7 for infrequent situations such as severe weather conditions or unplanned surge of incoming calls as well as covering bank holidays, Christmas, annual leave, sickness & weekends. Skills and Experience required: Knowledge of Microsoft Office & are computer literate Understanding of operational workplace methods and practices relevant to Norse Excellent interpersonal and communication skills with a professional and polite manner Excellent customer service skills, confident and assertive whilst maintaining confidentiality, tact and discretion Organised with a methodical and pragmatic approach to work, flexible and adaptable with excellent problem-solving skills Ability to work under pressure, prioritising workload with a high level of accuracy and attention to detail Decisive with the ability to take proactive action and act on own initiative Ability to lone-work but also support and work as part of a team Our Offer: All of our employees benefit from our company pension scheme and annual leave allowance, and this will be combined with a number of local benefits and the opportunity for progression and development within a national organisation. We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination. We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage. Read Less
  • Care and Support Worker Days - St Nicholas House  

    - Dereham
    Join our friendly, supportive and inclusive team at St Nicholas House... Read More
    Join our friendly, supportive and inclusive team at St Nicholas House to help us make a real difference in the lives of our service users.  Care Support Worker Dereham £13.31 per hour (Days) + enhancements 27.5 hours per week + opportunity for additional hours Are you an experienced Care professional or new to the industry? Come and work for Norse Care. We offer fully funded accredited courses, excellent career progression, and job satisfaction from improving peoples lives. Please note that Norse Care are currently unable to provide sponsorship. A day in the life: As a Care Support Worker you will assist with personal care and support tasks, enabling our service users to make informed choices, promoting their independence and dignity in line with their person-centred care plan. Working as part of a team, you will build strong relationships with your colleagues and the service users, participating and supporting with wellbeing events and activities, and helping to promote a safe and engaging environment. Responding to call bells and emergencies in a timely manner and communicating with other medical professionals and community stakeholders as required. About you:  We are looking for people who are passionate about supporting others by providing excellent care and who share our core values: We care completely. We collaborate proactively. We act with integrity. We pursue better. We make it happen. **We will be looking for you to demonstrate these at the interview stage! ** About St Nicholas House: St Nicholas House is our residential care home in Dereham, West Norfolk. The home provides short-term and full-time care and support, including specialist care and support for people living with dementia. Why work for Norse Care? We value the contribution that everyone at Norse Care makes to improving peoples lives. Its important to us that we give you the confidence and knowledge to perform your role to the best of your ability. We provide access to award-winning training, so our service users get the best care, and you have the tools for fantastic self-development, giving you ownership of your career. We want you to succeed! We understand that working in care can be rewarding but also challenging, so your wellbeing is important to us. From day one, you will have access to a wide range of benefits alongside a great reward package including weekend working enhancements, access to a Blue Light Card, physiotherapy and chiropractor treatment, and more. For a complete list of what we offer, please visit our website. Our core values are at the heart of everything we do. We expect all our colleagues to share our vision and values. An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Due to the high number of applications we receive for our vacancies, if you do not hear from us within two weeks of the date you apply, please assume that your application has been unsuccessful.  We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination. Read Less
  • Senior Chartered Building Surveyor  

    - Exeter
    Senior Chartered Building Surveyor Exeter £40,.53 - £58,.53 (Dependent... Read More
    Senior Chartered Building Surveyor Exeter £40,.53 - £58,.53 (Dependent on experience) 37 Hours per week South West Norse is part of the Norse Group, a national, award-winning property consultancy delivering high profile, and inspiring developments to a range of public and private sector clients. We are delighted to be able to recruit a new Senior Chartered Building Surveyor into the team on a full time, permanent basis working 37 hours per week, Monday to Friday. South West Norse adopts modern working practices. We have a refreshed and modern open plan office on the outskirts of Exeter with very good access off the M5 corridor making for an easy commute. Equally we employ an agile and flexible working strategy allowing staff to work some days at home and flex their working patterns when required. The Role: As a Senior Chartered Building Surveyor, you will be working alongside expert and multi-disciplined property professionals. You will be expected to offer technical and business advice regarding building surveying and maintenance across several areas, including condition, asbestos, access audits and fire risk assessments. Due to the diverse nature of our business, you will have the opportunity to get involved with a range of different projects, undertaking a number of duties including; Technical due diligence surveys for both commercial and residential properties Preparing and undertaking specifications, drawings and risk assessments for a number of new build and refurbishments projects Carrying out site surveys in relation to condition, undertaking schedules of condition, dilapidations, measured surveys and defect analysis Leading quality assurance across projects and services, ensuring client needs are met and relevant legislation is adhered to Collating and presenting findings to internal and external stakeholders, offering solutions and recommendations where required Our Successful Candidate: Our successful candidate will have extensive previous experience within a similar role and industry, supported by: Professional Chartered Membership of the Royal Institute of Chartered Surveyors (RICS) [or equivalent], and be working towards (or prepared to work towards) Chartered status, Ability to foster professional relationships with new and existing clients Proven experience in a similar building surveying role Ability to work independently with minimal support or within a large multi-disciplinary team Previously worked on a variety of new build and refurbishment projects Knowledge of the Building Regulations, and other relevant construction and building surveying related legislation Excellent stakeholder management skills, with the ability to engage and negotiate with all levels of internal and external parties Ability to work independently with minimal support or within a large multi-disciplinary team. Our Offer: 25 days annual leave + bank holidays Agile and flexible working arrangements Pension and sickness scheme Career Development - Support your pursuit of industry recognised qualifications and memberships, as well as give you the chance to continuously take on new projects in a commercial environment, rewarding you for your progression. An enhanced DBS check will be required for our successful candidate, payment will be met by the employer.  We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination. We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage. Read Less
  • Domestic Assistant Days - Beauchamp House  

    - Norwich
    Join our friendly, supportive and inclusive team at Beauchamp House to... Read More
    Join our friendly, supportive and inclusive team at Beauchamp House to help us make a real difference in the lives of our residents.  Domestic Assistant Chedgrave £12.21 per hour + enhancements 20.5 average hours per week + opportunity for additional hours We are recruiting for a Domestic Assistant to join the team. Come and work for Norse Care. We offer fully funded accredited courses, excellent career progression, and job satisfaction from improving peoples lives. Our Domestic Assistants provide a homely, clean, safe, and healthy environment to maintain the wellbeing of our service users. We are looking for people with the ability to work as part of a caring team. You will have the drive to deliver an excellent service and a friendly approach; all with the aim of supporting other colleagues in the team and our service users. Please note that Norse Care are currently unable to provide sponsorship. About you:  We are looking for people who are passionate about supporting others and who share our core values: We care completely. We collaborate proactively. We act with integrity. We pursue better. We make it happen. **We will be looking for you to demonstrate these at the interview stage! ** About Beauchamp House: Beauchamp House is our residential care home in the village of Chedgrave, near Loddon in South Norfolk. The home provides short-term and full-time care and support, including specialist care and support for people living with dementia**.** Why work for Norse Care? We value the contribution that everyone at Norse Care makes to improving peoples lives. Its important to us that we give you the confidence and knowledge to perform your role to the best of your ability. We provide access to award-winning training, so our service users get the best care, and you have the tools for fantastic self-development, giving you ownership of your career. We want you to succeed! We understand that working in care can be rewarding but also challenging, so your wellbeing is important to us. From day one, you will have access to a wide range of benefits alongside a great reward package including weekend working enhancements, access to a Blue Light Card, physiotherapy and chiropractor treatment, and more. For a complete list of what we offer, please visit our website. Our core values are at the heart of everything we do. We expect all our colleagues to share our vision and values. An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Due to the high number of applications we receive for our vacancies, if you do not hear from us within two weeks of the date you apply, please assume that your application has been unsuccessful.  We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination. Read Less
  • Care Home Catering Area Supervisor - Norfolk  

    - Norwich
    Mobile Catering Area Supervisor required in Norwich, Norfolk  Supporti... Read More
    Mobile Catering Area Supervisor required in Norwich, Norfolk  Supporting Norsecare Care Homes around the Norfolk area £15.79 per hour Full Time 40 hours per week Joining Norse Group will provide you with a fulfilling role, becoming part of a team that supplies locally source, nutritious and healthy meals to residents within our Care Homes. We offer fully funded accredited courses, excellent career progression, and job satisfaction from giving back to your community and improving peoples lives. This position will be on a 3 week shift rota, this is as follows: Week 1 - 7:30am-6:30pm: Monday/Tuesday/Saturday/Sunday Week 2 - 7:30am-6:30pm: Monday/Friday/Saturday/Sunday Week 3 - 7:30am-6:30pm: Tuesday/Wednesday/Thursday/Friday A day in the life: You will become an integral part of our residents home through daily interaction, not just at mealtimes but throughout your working day. Our aim is to ensure the wonderful world of food is available to all, including those with eating, drinking and swallowing difficulties. The social aspect of dining and the nutritious content of meals is fundamental to the health and wellbeing of residents in our care settings. Working closely with the Business Account Manager and Cook Managers you will induct and train colleagues alongside carrying out kitchen checks across Norfolk. You will support kitchens through assisting with creating menus, managing budgets and the on call phone. As Area Supervisor you will be responsible for managing kitchens and catering staff across Norfolk including preparing, cooking and serving food to our residents. The onsite care team will provide you with essential requirements of residents using a detailed catering handover sheet to ensure a collaborative approach to person-centred care. Our central team will support you in managing food safety, health and safety and food allergens whilst our dedicated menu, promotions and compliance teams will provide you with menu cycles, nutritional information, IDDSI menus and promotional posters giving you time to focus on food. Our electronic tablet will provide you with access to our kitchen management system and act as a communication tool providing you with regular updates and keeping paperwork to a minimum. What are we looking for from you? You will have previous experience working in a busy kitchen environment with an organised approach, alongside a good understanding of the food industry and knowledge of textured modified diets (IDDSI)and working to a set budget. A passion for delivering fantastic customer service is essential, and we will be looking for you to demonstrate strong communication skills with an adaptable approach to work. Alongside this, we are looking for people who are passionate about supporting others and who share our core values: We care completely. We collaborate proactively. We act with integrity. We pursue better. We make it happen. Why work for Norse Catering? Its important to us that we give you the confidence and knowledge to perform your role to the best of your ability. We provide access to award-winning training so our residents get the best care, and you have the tools for fantastic self-development, giving you ownership of your career. We want you to succeed! From day one of your career, you will have access to a flexible benefits package which offers real value. For a complete list of what we offer, please click here to visit our website. An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. Please ***click here ***for details of our DBS policy relating to the recruitment of ex-offenders. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Due to the high number of applications we receive for our vacancies, if you do not hear from us within two weeks of the date you apply, please assume that your application has been unsuccessful.  Read Less
  • Recycling Operative - HWRC Cuxton  

    - Rochester
    Recycling Operative required at HWRC Cuxton Rochester, Kent £25,.20 pe... Read More
    Recycling Operative required at HWRC Cuxton Rochester, Kent £25,.20 per annum 40 Hours per week Medway Norse is one of the biggest joint ventures within Norse Group, partnering with Medway Council to deliver a growing number of frontline public services to residents, such as Grounds Maintenance, Building Maintenance, Waste and Environmental management, compliance, transport, etc. We are looking for someone to join the waste team at HWRC Cuxton, in order to advise and assist members of the general public to deposit waste at the recycling centre, ensuring the different types of waste are placed in the correct container or location. Main Responsibilities: Assist members of the public in the disposal of waste in line with the site guidelines Report instances where the depositing of waste appears to be unauthorised e.g. trade or excessive amount of waste Operate equipment to compact waste and where appropriate move waste to the correct location on site Separate waste to help maximise the level of recycling Ensure that the site and where appropriate the approaches are kept tidy and free of litter or debris Secure containers, which are full Wear the correct PPE at all time at all times, and operate equipment in a safe manner Report any accidents or instances where there is a near miss Report any defective equipment Ensure that hazardous or toxic waste is handled and stored correctly Deal with and report any spillages of hazardous liquids or liquids which could be hazardous to the environment, following the correct procedures for containing the spillage Comply with Company rules operating procedures and the Code of Conduct Report when containers are full or when they are likely to be full so that replacements can be delivered in a timely manner Complete records required on the amount of waste received and dispatched Candidate Requirements: Ability to work on own initiative as an individual or as a team member (Essential) Capable of documenting records as required (Essential) Excellent communicator, both written and verbal (Essential) Full UK Driving Licence (Desirable) Availability to work between sites where required (Essential) Basic Knowledge of relevant Health & Safety guideline in a waste management environment (Desirable) Previous experience in a waste management / recycling role (Desirable) Experience operating waste management machinery and equipment (Desirable) We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination. We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the date you applied, please assume that your application has not been successful and will not be progressed to the next stage. Read Less
  • Care Home Cook - Beauchamp House  

    - Norwich
    Cook - Beauchamp House Care Home Chedgrave, Norfolk Part-time 30 hours... Read More
    Cook - Beauchamp House Care Home Chedgrave, Norfolk Part-time 30 hours per week £13.79 Per hour Are you looking for a career where you can make a difference to the lives of others? Norse Catering deliver fantastic, locally sourced menus to residents in Norfolk Care Homes created with customer feedback in mind to ensure mealtimes are something to look forward to. We have an exciting opportunity for a Cook to join the team at Beauchamp House, our residential care home, working 30 hours per week across a two-week rota: Week 1 - 7.30am to 6pm, Monday/Saturday/Sunday Week 1 - 7.30am to 6pm, Monday/Wednesday/Thursday Joining Norse Catering will provide you with a fulfilling role, becoming part of a team that provides nutritious, balanced, and healthy meals to our customers. Main responsibilities will include: As Cook you will play a key role in the delivery of the daily catering service, including deputising for the Cook Manager: Preparing, cooking, and serving of food, ensuring the dietary requirements of residents are met Supporting with the training of the catering team to maintain excellent customer service Complying with Health and Safety and food hygiene procedures, ensuring these are always adhered to Creating innovative displays and meals to promote healthy food choices What are we looking for from you? You will have previous experience working in a busy kitchen environment with an organised approach to tasks, alongside a good understanding of the food industry, costs and working to a set budget. A passion for delivering fantastic customer service is essential, and we will be looking for you to demonstrate strong communication skills with a adaptable approach to work. Ideally you will have some knowledge of relevant legislation such as Health and Safety and the Food Safety Act however full training can be provided. About Beauchamp House Care Home Beauchamp House is our residential care home in the village of Chedgrave, near Loddon in South Norfolk. The home provides short-term and full-time care and support, including specialist care and support for people living with dementia. In return we can offer: Fantastic induction programme, with further training available both in-house and professional Excellent support through a hands-on, approachable management team and other colleagues The opportunity to develop within a national company, with a clear career progression route Annual leave entitlement, sickness scheme and pension scheme ***An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. Please ******click here ***for details of our DBS policy relating to the recruitment of ex-offenders. We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination. We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage Read Less
  • Casual Domestic Assistant - Robert Kett Court  

    - Wymondham
    Join our friendly, supportive and inclusive team at Robert Kett Court... Read More
    Join our friendly, supportive and inclusive team at Robert Kett Court to help us make a real difference in the lives of our residents.  Domestic Assistant Casual Norwich £12.21 per hour + enhancements We are recruiting for a Domestic Assistant to join the team. Come and work for Norse Care. We offer fully funded accredited courses, excellent career progression, and job satisfaction from improving peoples lives. Our Domestic Assistants provide a homely, clean, safe, and healthy environment to maintain the wellbeing of our service users. We are looking for people with the ability to work as part of a caring team. You will have the drive to deliver an excellent service and a friendly approach; all with the aim of supporting other colleagues in the team and our service users. Please note that Norse Care are currently unable to provide sponsorship. About you:  We are looking for people who are passionate about supporting others and who share our core values: We care completely. We collaborate proactively. We act with integrity. We pursue better. We make it happen. **We will be looking for you to demonstrate these at the interview stage! ** We also want you to demonstrate previous experience in a similar role, such as in care, supported housing, or health settings. About Robert Kett Court: Robert Kett Court is a housing with care scheme in Wymondham, 5 miles outside of Norwich, where we provide care and support to tenants who live in their own flat under a tenancy agreement with Broadland Housing.  We understand that working in care can be rewarding but also challenging, so your wellbeing is important to us. From day one, you will have access to a wide range of benefits alongside a great reward package including weekend working enhancements, access to a Blue Light Card, physiotherapy and chiropractor treatment, and more. For a complete list of what we offer, please click here to visit our website. Our core values are at the heart of everything we do. We expect all our colleagues to share our vision and values. An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Due to the high number of applications we receive for our vacancies, if you do not hear from us within two weeks of the date you apply, please assume that your application has been unsuccessful.  We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination. Read Less
  • Care Support Worker Days - St Edmunds  

    - Attleborough
    Join our friendly, supportive and inclusive team at St Edmunds to help... Read More
    Join our friendly, supportive and inclusive team at St Edmunds to help us make a real difference in the lives of our service users.   Care Support Worker Attleborough £13.31 per hour (Days) + enhancements  30 hours per week + opportunity for additional hours Are you an experienced Care professional or new to the industry? Come and work for Norse Care. We offer fully funded accredited courses, excellent career progression, and job satisfaction from improving peoples lives. Please note that Norse Care are currently unable to provide sponsorship. A day in the life: As a Care Support Worker you will assist with personal care and support tasks, enabling our service users to make informed choices, promoting their independence and dignity in line with their person-centred care plan. Working as part of a team, you will build strong relationships with your colleagues and the service users, participating and supporting with wellbeing events and activities, and helping to promote a safe and engaging environment. Responding to call bells and emergencies in a timely manner and communicating with other medical professionals and community stakeholders as required. About you:   We are looking for people who are passionate about supporting others by providing excellent care and who share our core values: We care completely. We collaborate proactively. We act with integrity. We pursue better. We make it happen. **We will be looking for you to demonstrate these at the interview stage! ** About St Edmunds: St Edmunds is our residential care home in the South Norfolk village of Attleborough. The home provides short-term and full-time care and support.  Why work for Norse Care? We value the contribution that everyone at Norse Care makes to improving peoples lives. Its important to us that we give you the confidence and knowledge to perform your role to the best of your ability. We provide access to award-winning training, so our service users get the best care, and you have the tools for fantastic self-development, giving you ownership of your career. We want you to succeed! We understand that working in care can be rewarding but also challenging, so your wellbeing is important to us. From day one, you will have access to a wide range of benefits alongside a great reward package including weekend working enhancements, access to a Blue Light Card, physiotherapy and chiropractor treatment, and more. For a complete list of what we offer, please visit our website. Our core values are at the heart of everything we do. We expect all our colleagues to share our vision and values. An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.  Due to the high number of applications we receive for our vacancies, if you do not hear from us within two weeks of the date you apply, please assume that your application has been unsuccessful.  We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination. Read Less

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