Living Well Officer | 10040 | fixed term contract for 18 months (secondment opportunity) | 37 hours per week | £26,403 to £28,142 per annum | Grade E | Attleborough Community HubIt is an exciting time to join the Business Support team as we roll out our Living Well Offer.
We are looking for a proactive and hardworking Living Well Officer to join the team in Adults Social Services. The role of Living Well Officer is customer focused, with the expectation to deliver a full range of administrative and support services directly to the Operational Teams and the service users they support. In this role you will be the first point of contact, liaising with a range of Stakeholders, Partners, and Customers, therefore you must possess excellent communication skills.
This is an exceptionally varied role supporting multiple teams with involvement in daily tasks such as sourcing grants or community activities, booking respite, minuting meetings, supporting protection of property requirements under the Care Act, paying invoices, answering phones and organising food parcels. In addition, you will be expected to maintain a list of local resources that you can draw upon when considering requests for support from Practitioners.
You will also make some visits to support the operational team so you will need to be able to drive and have access to a car. The Living Well model seeks to embed our vision to support people to be independent, resilient, and well in the community. The role of Living Well Officer is key to the delivery of our objectives so you will be busy and will need to be able to manage competing priorities.
Successful applicants will have a full induction programme, will receive ongoing training and support in the role and there are opportunities for further career development. If you are a committed team player used to delivering first class levels of support, are positive and have a "can do" approach, then we would welcome your application. We are working in a hybrid way and therefore there will be some time working from home and some from the office. To build meaningful relationships with the people we support, this role requires regular in-person work in both the office and community.Before you apply, we recommend reading the full to help you demonstrate you meet the criteria. These are some benefits you can enjoy by working for Norfolk County Council:Competitive salaryGenerous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling serviceFlexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.Financial benefits such as:‘our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A for Fire Service and Social Care WorkersRelocation expenses (where applicable)An advance of your expenses if you travel for workLocal Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.Tax efficient ways of getting extra pension and new bikesAccess to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)A payment if you refer someone you know to a hard to fill job
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