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NielsenIQ
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  • Senior Insights Analyst  

    - Oxford
    Job DescriptionRetailer Customer Success Team - UK, Oxford office Abou... Read More
    Job Description

    Retailer Customer Success Team - UK, Oxford office About this job Our Analysts are vital to NQ’s success. They work every day with our client base, which includes most of the major FMCG brands you see in the supermarket as well as most of the retailers where you’ll find these products. Our clients trust our Insights Analysts, coming to them when they have challenges and questions. NIQ’s Analysts work with our clients to create and present analyses based on the world’s best datasets. We are confident and capable crafters of compelling insights and deliver clear and actionable recommendations to our clients, helping them grow their business. The role involves working collaboratively with the client and alongside a talented NIQ team, using both EPOS and Consumer Panel data. You will make a difference by developing a deep understanding of the retail landscape, current market trends and the client’s business to identify how NIQ can bring maximum value to the client partnership. Experience with Consumer Panel is certainly a positive, however, a fast-track training programme will be put in place to support the learning of the methodology and tool. Responsibilities Developing and maintaining strong relationships with both client and internal stakeholders Identifying key client business issues and translating them into analytical briefs Delivering outstanding analysis and insight to the client Contributing to ongoing training and development of our people and capabilities Developing and delivering against account plans and key KPIs to support the client’s and NIQ’s business objectives  Requirements The drive to deliver a high standard of work in a dynamic and exciting retail environment Curiosity and passion for the FMCG industry allied with good business acumen Experience with Consumer Panel is certainly an advantage.A willingness to challenge client hypotheses and bring a new perspective and a positive and creative attitude to problem-solving, both externally and within NIQ Proficiency and experience in working with technology platforms to manipulate data and extract insights  and capability to hold confident and commercially adept data-led conversations with the client What we can offer We provide the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s populations. Focusing on consumer-packaged goods manufacturers and retailers, we combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation and redefine what’s possible. Working with our Retailer Customer Success team gives you access to: Our amazing 'people first' culture with plenty of flexibility Career & Learning development Making an impact within a large FMCG retailer Becoming an expert within UK retail environment 
    Additional Information

    Our BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion Read Less
  • Junior Consultant  

    - Oxford
    Job DescriptionCustomer Success Team - Oxford ABOUT THIS JOB The Custo... Read More
    Job DescriptionCustomer Success Team - Oxford ABOUT THIS JOB The Customer Success Junior Consultant will be working very closely with less complex but strategically important clients (Silver/Gold NSM clients) in Grocery industry to have a rigorous understanding of their business, objectives, priorities, and investment decisions they are making or considering. This will enable you to highlight unmet client needs and identify sales opportunities to pass to our account development associates. You will be responsible for maintaining and/or enhancing existing customer relationships, increasing NPS, using deep industry/customer/product knowledge to increase client ROI (across Retail Measurement Service & Consumer Panel Service), & driving adoption of NielsenIQ tools & capabilities. You will leverage the breadth of NielsenIQ’s product portfolio by developing strong relationships with analytic associates across our business. Identify opportunities to collaborate and deliver provocative Thought Leadership on market, industry and category trends which can be shared across our client base. You will be supported by Senior Consultant who will guide you through the NPS, JBP and Lead Generation processes and lean in on strategic communications. RESPONSIBILITIES Serves as the relationship owner within Customer Success to manage less complex but strategically important clients and execute critical communications Work in collaboration with Senior Consultant to strategize forming the network of effective and meaningful relationships at all levels to maximize business opportunities Leads Joint Business Plan process and is accountable for identifying and aligning customer objectives, defining and tracking success, defining strategic service delivery elements of Joint Business Plan and customer ways of working, and collaborating with other commercial functions to incorporate analytic and data quality elements into Joint Business Plan Leads Quantified Business Opportunity and Client Review process, focusing on service delivery and ROI elements, highlighting outcomes, tracking priorities, sharing/receiving feedback/NPS, and refining Joint Business Plan to align with customer priorities and objectives Coaching the industry insight analyst to deliver the Full View and outcomes Lead the AI transformation by driving AI Arthur Analyst adoption internally and externally with clients. Leads and owns NPS process, frequently and consistently reviewing success metrics and client satisfaction, and reviewing quality, escalation, and coverage to ensure client satisfaction is maximized Leverages existing NielsenIQ tools to advance Customer business objectives through strategic thought leadership and flawless execution. Responsible for identifying opportunities through day-to-day engagements and handing off opportunities to Account Development to pursue Acts as Voice of Costumer ensuring client needs are being met by the appropriate teams – whether this is data quality escalation or a reporting need. For more senior escalations supported by Senior Consultant who overlooks the relationships for the wider set of customers (Platinum/Gold/Silver NSM clients). REQUIREMENTS Extensive experience of analysing data in an FMCG environment Strong planning and servicing skills Experience of working with clients to solve business issues Excellent communication, presentation and interpersonal skills Demonstration of how to design solutions to answer client business issues A consultative style of working A proven track record of delivering success through others Ability to build strong networks and relationships, internally and with clients #LI-HL1 Additional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit Want to keep up with our latest updates?Follow us on: | | |  Our commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the  Read Less
  • Senior Insights Analyst  

    - Oxford
    Job DescriptionRetailer Customer Success Team - UK, Oxford office Abou... Read More
    Job DescriptionRetailer Customer Success Team - UK, Oxford office About this job Our Analysts are vital to NQ’s success. They work every day with our client base, which includes most of the major FMCG brands you see in the supermarket as well as most of the retailers where you’ll find these products. Our clients trust our Insights Analysts, coming to them when they have challenges and questions. NIQ’s Analysts work with our clients to create and present analyses based on the world’s best datasets. We are confident and capable crafters of compelling insights and deliver clear and actionable recommendations to our clients, helping them grow their business. The role involves working collaboratively with the client and alongside a talented NIQ team, using both EPOS and Consumer Panel data. You will make a difference by developing a deep understanding of the retail landscape, current market trends and the client’s business to identify how NIQ can bring maximum value to the client partnership. Experience with Consumer Panel is certainly a positive, however, a fast-track training programme will be put in place to support the learning of the methodology and tool. Responsibilities Developing and maintaining strong relationships with both client and internal stakeholders Identifying key client business issues and translating them into analytical briefs Delivering outstanding analysis and insight to the client Contributing to ongoing training and development of our people and capabilities Developing and delivering against account plans and key KPIs to support the client’s and NIQ’s business objectives Requirements The drive to deliver a high standard of work in a dynamic and exciting retail environment Curiosity and passion for the FMCG industry allied with good business acumen Experience with Consumer Panel is certainly an advantage.A willingness to challenge client hypotheses and bring a new perspective and a positive and creative attitude to problem-solving, both externally and within NIQ Proficiency and experience in working with technology platforms to manipulate data and extract insights and capability to hold confident and commercially adept data-led conversations with the client What we can offer We provide the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s populations. Focusing on consumer-packaged goods manufacturers and retailers, we combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation and redefine what’s possible. Working with our Retailer Customer Success team gives you access to: Our amazing 'people first' culture with plenty of flexibility Career & Learning development Making an impact within a large FMCG retailer Becoming an expert within UK retail environment Additional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit Want to keep up with our latest updates?Follow us on: | | |  Our commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the  Read Less
  • Senior Research Analyst  

    - Oxford
    Job DescriptionAT NIQ, YOU CAN GROW YOUR CAREER WITH US! Have you ever... Read More
    Job DescriptionAT NIQ, YOU CAN GROW YOUR CAREER WITH US! Have you ever wanted to modernize a brand and bottle design for an iconic beer company? How about discovering the next big energy drink? Or be part of building strategies for the biggest brands in the world? With BASES, you can! With best-in-class research and predictive analytical tools, NIQ's Innovation Practice (BASES) is at the core of our client's new product ideas, product messaging, fresh packaging designs, optimal product launches as well as long-term brand strategies of what to bring to the market and how to price new products. In BASES, you will work with industry-leading marketers across the globe and see your work come to life. Join the Innovation team and work with our clients as a problem solver and the voice of NIQ at our clients, as a Research Analyst. 

    The work we do makes a significant difference in how businesses and brands perform in markets around the world. At NIQ, we all share a commitment to our core values of being simple, open, and integrated into how we work — with each other, our partners, and our clients. RESPONSIBILITIESAssists in pre-field project set up (for example: questionnaire preparation, sample composition, database design) Summarises data for the production of charts, graphs and reports Analyses in-market data Uses internal tools and data sources Analyses study results and writes draft reports and presentations Reviews data for errors and inconsistencies Prepares client correspondence Interacts with client contacts on a routine basis Attends client meetings and presentations occasionally in person but most often virtually Drives time/cost effectiveness on projects Mentors junior team members as well as provides guidance to peers Good teamwork skills REQUIREMENTSKnowledge of: Microsoft Word, Excel, and PowerPoint Statistics and marketing research techniques Skills:Strong Business English knowledge, both verbal and written (and local language if required) Good business and financial acumen (including business environment and client) Good analytical skills Understanding of the key principles of forecasting Good communication skills & visualisation skills – interested in storytelling techniques Comfortable working in a digital-enabled environment Ability to work within a virtual environment Education and Experience: University degree in Marketing, Economics or related field a must, preferred Postgraduate or MBA 2-3 years’ experience in Marketing Research Strong analytical mind and excellent numerical skills Good organisational skills Strong interpersonal skills Business acumen #LI-HybridAdditional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit Want to keep up with our latest updates?Follow us on: | | |  Our commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the  Read Less
  • Job DescriptionThis is a hybrid role, typically 1 day per week in the... Read More
    Job DescriptionThis is a hybrid role, typically 1 day per week in the Oxford officeAbout this JobAt NIQ, we are on an exciting journey with significant business-wide investments driving our Full View mission. Consumer Panel is core to this with a global investment commitment fully underway in the UK. NIQ are already seeing a significant increase in clients subscribing to our enhanced panel service and our performance demonstrates a growing appetite across the FMCG industry for integrated solutions and an increasingly compelling ROI proposition. We are seeking a dynamic and driven individual to join our team as a Consumer Sales Consultant for NIQ Consumer Panel Services in the UK. This role is ideal for a proactive and results-oriented sales professional with a track record of success. You will have direct accountability for increasing client penetration by achieving personal revenue targets, boosting client pitch win rates, securing project wins, and driving overall revenue growth. If you are passionate about sales and excel in a target-driven environment, we want to hear from you. Key Responsibilities: Driving New Client Acquisition: Lead the commercial strategy, outreach, positioning and pitching efforts to acquire new contracted consumer panel clients within specific FMCG industry verticals. This includes developing commercial pitch materials, revenue forecasting, and aligning with broader new business functions to manage client pitch processes towards successful outcomes. Pipeline Management & Forecasting: Build and manage a healthy pipeline of opportunities (ad-hoc and contractual), accurately forecast revenue using appropriate finance tools (including Microsoft Dynamics) and ensure timely documentation for billing. Support the wider Consumer Panel Services team with proposals for broader portfolio opportunities as needed. Matrix Working: As a key member of the NIQ Consumer Panel Services team, you'll collaborate across the organization to achieve successes. You'll collaborate with the Customer Success team and key Commercial teams alongside Operations and Product to ensure our Consumer Panel Services potential is fully realised. Your efforts will support both existing and potential clients within your industry verticals in understanding the value and application of our Consumer Panel solutions. Business Performance: Take accountability for specific manufacturer verticals' Consumer Panel revenue targets while contributing to the broader Consumer Panel UK NIQ revenue and profit targets. Actively participate in decision-making processes and maintain high visibility across all functions to support the effective operation of the organization. Requirements:Consumer/Shopper Panel Data Passion: Strong knowledge, experience and enthusiasm for consumer or shopper panel datasets, ideally within the FMCG industry. Client Acquisition Experience: Proven success in acquiring new clients and managing engagement strategies. Pipeline & Revenue Skills: Strong ability to manage pipelines and forecast revenue accurately. Effective Communicator & Collaborator: Excellent communication and collaboration abilities, especially in a matrix environment. Great presentation skills.FMCG Insight Experience: Experience or working with, or within, FMCG client insight departments and internal customers. Business Acumen & Project Management: Proficient in project management, strategic planning, and thinking. Keen business sense and experience in contract negotiations. Influencing & Negotiation Skills: Expert ability to influence and negotiate, with a track record of successfully overcoming barriers and challenges. Relationship Building & Organizational Skills: Strong skills in developing and maintaining senior client relationships and excellent organizational and time management abilities. What we can offer:Work in an international, multicultural environment Hybrid working type possibility Volunteer time off (global volunteer day)Internal Recognition ProgramFree LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns & problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.Additional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.For more information, visit Want to keep up with our latest updates?Follow us on: | | |  Our commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the  Read Less

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