We are looking for an experienced Office Team Leader to join our team based at Rushey Mead Health Centre, Leicester. This role is pivotal in coordinating administrative and secretarial services, supervising reception and admin staff, and ensuring the smooth delivery of office functions in line with policies and procedures.Salary: £26,817 per annum (Pro rata for part time hours) £13.71 per hour
Contract: Permanent
Hours: 25 hours per week, Monday to Friday
Working Pattern: 5 hours per day between 8:30 and 16:30, according to the needs of the serviceKey ResponsibilitiesLead and support the office administrative team, ensuring high-quality, cost-effective admin and reception services that meet customer needs.Manage day-to-day supervision, including rostering staff and ensuring absence cover to maintain service delivery.Oversee recruitment, induction, training, and development of admin staff, conducting regular one-to-one meetings and appraisals.Handle data submissions and paperwork such as timesheet verification, absence records, annual leave, stock orders, and formal minute-taking.Support the team with information management, enquiries, and preparation of complex documents, presentations, and correspondence.Maintain effective resource management, including delegated budget control for people, stock, equipment, and cash handling.Implement and review policies and procedures within your area, proposing improvements where necessary.RequirementsFull UK Driving Licence – ability to travel and cover various sites across Leicester.DBS Check – required for this role.Strong leadership and organisational skills.Experience in managing admin/reception teams.Excellent communication and problem-solving abilities.Ability to work under pressure and meet deadlines.What we can offer you: 27 days annual leave + 8 days bank holiday.Training and development opportunities, providing opportunities for you to develop and progress through our Professional Excellence Framework. SMART Pension contribution into which the company will contribute up to 6%.NHS retail discounts and Cycle to Work Scheme.15 hours (pro-rata) of paid time off to volunteer at a cause of your choice. We have a great Colleague Assistance Programme and offer support for all areas of life.An organisation with a passion…We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
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