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  • Plasma Operations Manager  

    NHS Blood and Transplant
    - Reading
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    Job Summary As a Plasma Operations Manager, you will lead multi‑discip... Read More
    Job Summary As a Plasma Operations Manager, you will lead multi‑disciplinary teams to ensure a safe, high‑quality, and efficient plasma collection service that supports patients across the UK. Your leadership will directly shape donor experience, regulatory compliance, operational performance, and service improvement. You will champion safe practice, embed continuous improvement, and drive operational excellence by working collaboratively with clinical, operational and regulatory colleagues. Acting as the MHRA Responsible Person for named plasma centres, you will maintain the highest standards of safety, quality and governance. This is a role where your decisions matter — you will help deliver enough plasma to meet national demand while ensuring every donor is welcomed, valued and safe. Main Duties of the job • Lead multi‑disciplinary teams to deliver safe, efficient and high‑quality plasma collection services across multiple sites. • Act as the designated MHRA Responsible Person for assigned plasma centres, ensuring regulatory compliance at all times. • Oversee donor and product safety by ensuring adherence to Health & Safety Policies, Quality Systems, SOPs, and national guidelines. • Drive service improvement and transformation using lean methodology to embed best practice. • Lead internal and external inspections, including MHRA and CQC, and maintain compliance with GMP and BSQR. • Manage complex multi‑site operations, incidents and business continuity plans, ensuring service resilience. • Implement HR policies, including performance management, investigations, sickness, absence and capability processes. • Build strong communication systems and effective partnerships across directorates to achieve key performance indicators. • Undertake root cause analysis, risk assessments and mitigation planning, ensuring timely escalation where required. • Manage budgets, monitor expenditure and ensure efficient use of resources. About You Experience and Knowledge • Strong written and verbal communication skills, with the ability to influence and negotiate effectively. • Proven leadership experience, working autonomously and as part of a wider leadership team. • Ability to analyse risk, conduct root cause analysis and drive service improvement. • Experience leading teams in clinical or regulated environments, including implementation of best practice and quality standards. • Ability to prioritise complex workloads and remain resilient in challenging situations. Qualifications and Training • Registered Nurse with current NMC registration (Part 1 Adult/General). • Experience managing clinical environments within a regulatory framework (e.g., BSQR, GMP). • Knowledge and understanding of BSQR and GMP requirements. • Evidence of commitment to continued learning and CPD. • Valid driving licence enabling driving within the UK. Read Less
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  • Retrieval Team Manager  

    NHS Blood and Transplant
    - London
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    Job SummaryFor an inspirational supervisor or manager, this is a uniqu... Read More
    Job SummaryFor an inspirational supervisor or manager, this is a unique opportunity. You’ll lead one of our national tissue retrieval teams. With your help, we’ll safely and efficiently retrieve and store tissues, comply with regulations, and make the most of these valuable gifts. Your focus will be on a deceased tissue group, such as Ocular, Cardiac or Musculoskeletal. You’ll take charge of a team, develop their skills, observe their performance and help them meet targets and improve standards. Naturally, you’ll also be part of rotas – and play an active role in the service. Ultimately, the real reward is the work. Anyone in the country who needs a blood transfusion or a donation of tissue or an organ, relies on us. From recruiting both living and deceased donors to improving our expertise and processes, we’re on an exciting mission to save and improve even more lives. And that’s why we need your help.Main duties of the job:In this role you will be required to manage all aspects of the tissue retrieval service within a designated area on behalf of the National Retrieval Manager, planning the departmental work to maintain an efficient and robust retrieval service. Your responsibilities will include:Managing the running of the department and retrieval team in all aspects of tissue retrieval to the required quality standards, compliance and regulations.Line managing a team including training and development.Acting as the retrieval co-ordinator nationally and the communication link between the National Referral Centre and the Retrieval teams, escalating complex cases to the oncall Tissue and Eye Services Duty Manager as required.Undertaking the retrieval of tissues and eyes from consented deceased donors acting as team leader.You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice. You will also be required to participate in a 7 day working rota requiring evening, weekend and public holiday working.About YouExperience and Knowledge Experience of handling tissue and deceased donorsPrevious experience of budget managementExperience of working to performance objectives to meet operational demandsExperience of diverse problem solving techniques, working with databases, and quality and audit systemsExperience of practical work-based training and development and evidence of commitment to staff trainingManagement or supervisory experience within blood service / tissue banking or similar environmentExperience of Health and Safety in the workplace and a working knowledge of HR Policies and proceduresExperience of implementing and driving change, and experience of implementing and monitoring quality proceduresQualifications and TrainingBSc in a biological discipline or equivalent qualification, PLUS equivalent level of highly developed post registration /qualification specialist knowledge gained through formal training and extensive work experience in tissue, organ or blood banking.Management / leadership training.Requirement for Tissue Bank Technologist (AHCS) or equivalent professional registration required (which must be achieved and maintained in the role).Possess a valid full UK manual driving licence with no more than 6 penalty points.Demonstrate commitment to own Continued Professional Development (CPD). Read Less
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  • Donor Carer  

    NHS Blood and Transplant
    - Manchester
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    Job SummaryIt takes all types of people to deliver the kind of service... Read More
    Job SummaryIt takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6, people who are making a genuine difference to communities, families, friends, relatives and more across the UK.The role involves working a variety of hours, including evenings, weekends, and bank holidays — but no night shifts! You will be working on a shift basis and the normal hours for this role are up to 75 hours per fortnight, which is full-time however part-time can also be considered. Operating hours are between 11:10am – 20:00pm on a Monday to Thursday, and 08:10am – 17:00pm on a Friday and Saturday, and shifts are worked on a 9.5 hour day.
    Main duties of the jobAre you a people person who loves making others feel comfortable and supported? If you’re someone who naturally puts others at ease, enjoys chatting with people, and can handle questions and concerns with confidence, this could be the perfect role for you!You don’t need a healthcare background — experience in retail, hospitality, customer service, or even volunteering is just as valuable. If you’ve worked in a team and know what it means to go the extra mile for someone, we’d love to hear from you. Bring your positive attitude and enthusiasm for delivering a great experience, and we’ll provide all the training you need.In this role, you’ll learn practical healthcare skills and take a step into the NHS. You’ll be the friendly face that greets our donors, supports them through the donation process, and makes sure they leave feeling good about their experience. From checking them in on our systems to ensuring they’re comfortable during and after their donation, your focus will be on delivering excellent care every step of the way.You’ll also keep accurate records, handle blood products safely, and ensure everything is set up for a smooth session. If you’re ready to build a meaningful career, gain valuable skills, and make a real difference, we can’t wait to welcome you on board!
    About youExperience and Knowledge Have experience of dealing with the public. Have experience of delivering a quality customer service.Be willing to learn new technology skills and undergo digital training.
    Qualifications and TrainingHave a good standard of numeracy and literacy.Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate. Read Less
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  • Donor Carer  

    NHS Blood and Transplant
    - Swindon
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    Job SummaryIt takes all types of people to deliver the kind of service... Read More
    Job SummaryIt takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6, people who are making a genuine difference to communities, families, friends, relatives and more across the UK.The role involves working a variety of hours, including evenings, Sundays, and bank holidays but no night shifts!You will be working on a rota basis between Sunday and Friday. An early shift may start from approximately 08:00am. A late shift may finish at 21:00pm.Main duties of the jobAre you a people person who loves making others feel comfortable and supported? If you’re someone who naturally puts others at ease, enjoys chatting with people, and can handle questions and concerns with confidence, this could be the perfect role for you!You don’t need a healthcare background; experience in retail, hospitality, customer service, or even volunteering is just as valuable. If you’ve worked in a team and know what it means to go the extra mile for someone, we’d love to hear from you. Bring your positive attitude and enthusiasm for delivering a great experience, and we’ll provide all the training you need.In this role, you’ll learn practical healthcare skills and take a step into the NHS. You’ll be the friendly face that greets our donors, supports them through the donation process, and makes sure they leave feeling good about their experience.You’ll also keep accurate records, handle blood products safely, and ensure everything is set up for a smooth session. Plus, you’ll get the opportunity to drive our equipment lorry (don’t worry, we’ll give you full training for that!).It’s a hands-on, active role with some lifting and moving, so you’ll need to be comfortable working on your feet and as part of a supportive, close-knit team.If you’re ready to build a meaningful career, gain valuable skills, and make a real difference, we can’t wait to welcome you on board!About youExperience and Knowledge Have experience of dealing with the public.Have experience of delivering a quality customer service.Be willing to learn new technology skills and undergo digital training.Qualifications and TrainingHave a good standard of numeracy and literacy.Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate.Hold a valid full UK Driving Licence (Manual) with no more than 6 penalty points (provisional licences will not be accepted) Read Less
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  • Senior Digital Delivery Manager  

    NHS Blood and Transplant
    - Ellesmere
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    Job SummaryTaking responsibility for leading the safe and effective de... Read More
    Job SummaryTaking responsibility for leading the safe and effective delivery of highly complex technology change to a national critical application and associated technology, you will oversee the entire software delivery lifecycle from discovery through to delivery into the live environment. The technology change you manage will be the vehicle through which the blood technology modernisation journey is realised that ultimately will future proof the UK blood supply chain.As a delivery lead you will hold a strategic and pivotal role. You will take leading responsibility for managing delivery budgets, a team of delivery managers and acting as the key point of contact for managing any delivery risks, issues and decisions. You will work closely to support the senior delivery lead to ensure the product centre is able to plan, schedule and deliver the change required to realise the modernisation journey. You will also have the opportunity to embed a standardised approach to delivery management and establish a culture of continuous improvement within the team. With the product centre you will have the opportunity to make a real impact by forming part of the delivery community of practice, where you will have the opportunity to contribute to best practice as well as learn and develop through collaborating with peers throughout the organisation.

    Main duties of the jobIn this role you will be responsible as part of the blood technology product centre for the effective and safe delivery of complex and high-risk technology change to national critical applications as part of the Organ Tissue Donation and Transplantation (OTDT) product centre. Your responsibilities will include:Delivery and performance of the team to progress work and deliver to a high standard, ensuring everyone is clear on the plan on track and working together effectivelyManagement and delivery of agile projects or releases, to deliver a specific product, service or transformation via a multi-disciplinary, highly skilled team, including third-party contracted technology providers, to time, cost and quality.Defining project needs and shape these into a planned, iterative schedule to enable resource to be appropriately allocated.Removing obstacles for the development team, lead a continual planning process overseeing the delivery of all tasks and assigned releases.Working across the product lifecycle to deliver effective change (discovery to live) actively managing and addressing all risks, issues and dependencies and their associated mitigationsEnsuring all products and services meet the Government Digital Service and NHS Service Standards and assessments, with successful handover to live at time, cost and quality.Coaching and mentoring both team members and others to apply the most appropriate agile and lean tools and techniques.About YouExperience and Knowledge Experience of leading and managing traditional and agile delivery teams across the product lifecycleExperience of leading complex technology projects , motivating multi-disciplinary teams, including working with various governance and assurance bodiesUnderstand the environment, prioritising the most important or highest value tasks, managing complex internal and external dependenciesRemove blockers or impediments that affect plans and can develop a plan for difficult situations, ensuring teams plan appropriately for their own capacity, providing delivery confidenceExperience of building successful delivery teams and managing third-party contracted supplier relationshipsKnowledge of traditional and agile planning and delivery practices, Government Digital and NHS Service Standards and the wider industryQualifications and TrainingEducated to Masters level or equivalent demonstrable knowledge and experience.Recognised qualifications in agile and traditional project and delivery management methodology e.g. Agile Project Management, PRINCE2, Certified Scrum Master or equivalent experience in agile project management and digital deliveryDemonstrates commitment to own continued professional development (CPD) Read Less
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  • Donor Carer  

    NHS Blood and Transplant
    - Oxford
    Apply Now
    Job SummaryIt takes all types of people to deliver the kind of service... Read More
    Job SummaryIt takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6, people who are making a genuine difference to communities, families, friends, relatives and more across the UK.The role involves working a variety of hours, including evenings, weekends, and bank holidays — but no night shifts! You will be working on a shift basis but, the normal hours for this role are 3 days per week/ 6 days per fortnight. Early shifts start at 08:00 AM and finish 17:00 PM. Late shifts start at 10:30 AM and finish 19:30 PM, this will be 8.33 hour days. Main duties of the jobAre you a people person who loves making others feel comfortable and supported? If you’re someone who naturally puts others at ease, enjoys chatting with people, and can handle questions and concerns with confidence, this could be the perfect role for you!You don’t need a healthcare background — experience in retail, hospitality, customer service, or even volunteering is just as valuable. If you’ve worked in a team and know what it means to go the extra mile for someone, we’d love to hear from you. Bring your positive attitude and enthusiasm for delivering a great experience, and we’ll provide all the training you need.In this role, you’ll learn practical healthcare skills and take a step into the NHS. You’ll be the friendly face that greets our donors, supports them through the donation process, and makes sure they leave feeling good about their experience. From checking them in on our systems to ensuring they’re comfortable during and after their donation, your focus will be on delivering excellent care every step of the way.You’ll also keep accurate records, handle blood products safely, and ensure everything is set up for a smooth session. If you’re ready to build a meaningful career, gain valuable skills, and make a real difference, we can’t wait to welcome you on board!About youExperience and Knowledge Have experience of dealing with the public. Have experience of delivering a quality customer service.Be willing to learn new technology skills and undergo digital training.Qualifications and TrainingHave a good standard of numeracy and literacy.Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate. Read Less
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  • Transport Coordinator  

    NHS Blood and Transplant
    - Bristol
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    Job SummaryYour remit will be to assist the Transport and Logistics Ma... Read More
    Job SummaryYour remit will be to assist the Transport and Logistics Manager/Assistant Transport and Logistics Manager to provide the efficient and effective operational running of the Transport Service. This will mean taking ownership of all Courier activity in order to ensure optimum utilisation at minimum cost and building strong links with the Issue Department to ensure timely delivery of products to hospitals.Main duties of the jobIn this role you will be required to :-Work as a key member of the team at an NHSBT location undertaking local centre, regional and national tasks.Undertake operational work planning and application of organisational service provision of NHSBT. Work as part of the transport department operational team assisting in the efficient and effective operational running of the Transport and Logistics services. Undertake responsibility for all Courier activity to ensure cost efficienciesBuild strong links with Hospital Services Departments to ensure timely delivery of products to hospitalsWork with digital and IT packages, including a Transport Management System Working Hours: This position is Monday to Friday, 9:00 am – 5:00 pm.About YouExperience and Knowledge Customer service experience.Excellent geographical knowledge of the National Road network. Ability to maintain records.Ability to understand Digital and IT systems i.e. Pulse/Q-Pulse TMS.Qualifications and TrainingDiploma in Transport & Logistics or equivalent demonstrable experience.Diploma in Supervisory Management or equivalent demonstrable experience.Willingness to undertake development and training as required.Good standard of general education.Demonstrate commitment to own Continued Professional Development (CPD) Read Less
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  • Senior Commissioning Manager  

    NHS Blood and Transplant
    - Ellesmere
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    Job SummaryAt NHS Blood & Transplant (NHSBT) we have an opportunity to... Read More
    Job SummaryAt NHS Blood & Transplant (NHSBT) we have an opportunity to join our Organ and Tissue Donation and Transplantation (OTDT) area of the organisation in the key role of a Senior Commissioning Manager.You will join us to support the Head of Commissioning and Assistant Director, Transplantation and NHSBT colleagues in the delivery of the Organ Donation Taskforce (ODTF) recommendation to ensure we have a UK-wide network of dedicated organ retrieval teams to ensure timely, high-quality organ removal from all heart beating and non-heart beating donors.At NHSBT, we are responsible for commissioning the retrieval teams and for audit and performance management.
    Main duties of the jobThe Senior Commissioning Manager will take lead responsibility for a number of retrieval providers, contracts and tenders, providing cover across the UK and deputising for the Head of Commissioning and Assistant Director, Transplantation as necessary.Specific responsibilities include:Commission retrieval services and supporting services (e.g. transport) to meet retrieval standards, including line management of the Operational Contracts Manager for Transport and administration teamSupport implementation of Donor Characterisation commissioning support systemDevelopment of safe, high quality, compliant retrieval services including commissioning of novel technologies, where relevant/agreed, and appropriate services to support the transplant pathway from donor management to organ retrieval. Developing and maintaining relationships with retrieval providers, transplant commissioners, and other key stakeholders, across four UK countriesCommission from the voluntary sector as required.Communication about commissioning – including training and awareness-raising in NHSBT and NHS Trusts.Develop and implement the performance management of organ retrieval services throughout the UK.About YouExperience and Knowledge Full knowledge of NHS commissioning, including specialised services commissioning.In-depth understanding of health system reform, including current key policies.Full understanding of CCG, LA and CSU functions and their responsibilities.Substantial experience of commissioning at a senior level from either CCG (or equivalent) or provider perspective.Evidence of successfully working with a wide range of organisations both within and outside the NHS, including patient groups.Experience of working collaboratively with a wide range of clinicians; clinical literate.Qualifications and TrainingEducated to degree level or equivalent.Significant post qualifying experience in commissioning at a senior level to equate to masters level knowledge.Demonstrate commitment to own Continued Professional Development (CPD).Willingness and ability to undertake travel and spend time away from base to meet the requirements of the post (with appropriate prior notice). Read Less
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  • Information Officer  

    NHS Blood and Transplant
    - Bristol
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    Job SummaryThe Information Services team play an important role in mak... Read More
    Job SummaryThe Information Services team play an important role in making transplants happen, the team are responsible for managing and maintaining the transplant waiting lists for every organ throughout the UK. In addition to this, Information Services ensure that every single piece of information about an organ donation is recorded. Information Services also plays a key role in the running of UK Living Kidney Sharing Scheme (UKLKSS) which is now one of the most successful schemes in Europe.We ensure that patient safety is at the forefront by providing administrative and logistical support to the transplant community whilst fulfilling our statuary obligations.A large part of the role is about developing and maintaining excellent working relationships with clinical colleagues across the UK to ensure that patients are registered correctly, and that the required information has been received.Main duties of the jobInformation is at the heart of our business. Having the right information in the right hands at the right time enables transplants to happen and saves and improves lives. Providing the wrong information, or not having the information available when it is needed, can have catastrophic consequences. You will be responsible for:Developing and maintaining excellent working relationships with transplant centre staff using telephone and email.Supporting transplant centre staff to return information in a timely manner. Using reports to identify transplant centres that are not meeting their targets for information returns and collaborating with those centres to come up with practicable solutions to improve performance.Ensuring that high volumes of information are traced, gathered, validated for accuracy, processed and made available to the UK Transplant Registry.The post is responsible for ensuring that recipients are safely registered for transplant on the UK Transplant Registry.Suggesting changes to procedures and practice to remove waste and improve the quality and timeliness of the information returned.About YouQualifications and TrainingAt least five GCSE qualifications (or equivalent qualification), at grade C or above, including English and Mathematics.Demonstrates commitment to own continuous learning and development.Experience and Knowledge Experience of working with information technology using Microsoft Office packages (Word, Excel and PowerPoint), or equivalent systems. Read Less
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  • Deputy Estates and Facilities Manager  

    NHS Blood and Transplant
    - Oxford
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    Job SummaryWe are embarking on a journey to improve our department and... Read More
    Job SummaryWe are embarking on a journey to improve our department and effect change for all our customers.This crucial role will support the Estates and Facilities Manager in the day-to-day operational Facilities Management of Oxford and associated satellite sites. Managing a small team of Administrators and Contractors in providing a safe working environment for NHSBT staff, Donors, Contractors, and Visitors. The role is challenging and varied with no two days the same. Customer Service and a can-do attitude are essential for this role. Site visits to other centres and satellite sites is also a requirement for this role, therefore the ability to efficiently travel to these sites is important.You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.Main duties of the jobIn this role you will be reporting to the Senior Estates & Facilities Manager/Estates & Facilities Manager, responsible for managing the effective and efficient delivery of local site services and facilities on a day to day basis at NHSBT properties. Your responsibilites will include:Reporting to the Estates and Facilities Manager, you will be responsible for managing the effective and efficient delivery of local site services and facilities on a day to day basis.Providing a highly responsive and proactive service within a customer oriented environment where teamwork and communications, statutory compliance, budget control, performance management and business continuity are key to our successActing as the primary point of contract for, and liaise with, local customers at numerous properties.Assisting in the management of staff, contractors and consultants to ensure the provision of high quality and efficient services to meet the needs of the NHSBT and its stakeholders.You will be required to travel and spend time away from base, which will involve working irregular hours when required, with prior notice.About YouExperience and Knowledge Proven ability to identify and introduce best practice in all aspects of Facilities management including administration, maintenance both hard and soft services.Proven ability to work across functions and promote teamwork.Knowledge and implementation of Health and Safety regulations.Proven people management skills and experience.Proven experience in managing contractors.Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint).Qualifications and TrainingDegree in Facilities Management, Building Services, Mechanical, Electrical Engineering or equivalent demonstrable experienceDemonstrate commitment to own Continued Professional Development (CPD) Read Less
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