Company Detail

NFU Mutual
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • Internal Audit Graduate Scheme  

    - Warwickshire
    -
    Salary -£30,987 + up to 10% annual bonus + annual pay reviewsStart dat... Read More
    Salary -£30,987 + up to 10% annual bonus + annual pay reviewsStart date September 2026Scheme length 3 yearsLocation Stratford-upon-AvonCriteria minimum degree classification of 2:1. About the scheme Are you looking for an exciting start to your career? Do you have a keen eye for detail, a passion for problem-solving and the curiosity to really get to the heart of the matter? If so, we have the perfe click apply for full job details Read Less
  • Injury Claims Best Practice Specialist  

    - York
    Injury Claims Best Practice SpecialistShape the future of injury claim... Read More
    Injury Claims Best Practice Specialist
    Shape the future of injury claims – Play a key role in improving performance, driving consistency, and optimising indemnity spend
    Collaborate, innovate, and lead – Work with senior technical experts, suppliers, and regional teams to refine best practices and drive continuous improvement.
    Hybrid working with up to 80% from home and the other 20% based at Head Office near Stratford-Upon-Avon, York, Bristol, or Belfast.
    About the roleAs a Claims Best Practice Specialist, you’ll play a key role in shaping how we manage motor and casualty injury claims across our regions. Over the years, this role has evolved significantly, growing in both scope and influence. With access to richer insights than ever before, this role is an exciting opportunity to analyse claims trends, drive performance improvements, control indemnity spend, and enhance claims processes in line with best practice, legal, and regulatory requirements.
    Working closely with senior technical experts, regional claims teams, and external suppliers - including our legal panel and Verisk - you’ll lead performance calls, identify areas for improvement, and support key initiatives that improve consistency and efficiency. You’ll also play an important role in knowledge management, keeping claims handling guidance up to date, developing training materials, and ensuring teams have the right resources to make informed decisions.
    Beyond technical claims handling, this role offers the opportunity to broaden your experience and gain exposure to wider business projects. You’ll collaborate with stakeholders across the business, present at department meetings, and contribute to strategic projects that shape the future of our claims function. If you’re passionate about using data to drive decision-making, improving processes, and supporting teams with expert guidance, this could be the perfect next step for you.
    You can be based near our offices in York, Bristol, Belfast, or the Head Office in Tiddington, near Stratford-upon-Avon, with no formal requirement to work from Head Office. However, you should be comfortable travelling to Head Office and other Regional Service Centres occasionally for key meetings, collaboration sessions, and team away days - typically 4–5 times per year.
    This role is internally known as Best Practice Specialist (Injury). About youWith a strong background in handling injury claims, you’ll bring extensive technical expertise across motor and/or casualty claims (EL/PL). You’ll be comfortable working with performance data, engaging with a variety of stakeholders, and driving improvements in claims handling. 
    To succeed in this role, you’ll need:

    Extensive technical expertise in injury claims – Proven experience managing injury claims up to £150k across motor and/or casualty (EL/PL).
    Confidence in coaching and providing technical referrals – Experience acting as a key point of contact for technical queries, supporting quality assurance and helping to upskill colleagues.
    Strong data analysis skills – The ability to interpret and present claims performance data, using insights to improve indemnity spend, litigation control, and operational efficiency.
    Excellent stakeholder management – Experience engaging with a variety of stakeholders and building lasting working relationships.
    A collaborative and innovative approach – Comfortable working across different teams, regions, and other lines of business to refine best practices and enhance claims processes.
    A commercial mindset and continuous improvement focus – A proactive approach to identifying efficiency improvements, ensuring injury claims handling aligns with business objectives and regulatory requirements.

    At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
    We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
    We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
    Level 4

    Salary up to £53,000, depending on experience
    Annual bonus (up to 17.5% of salary)
    Contributory pension scheme, up to 20%, including your 8% contribution
    25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
    A Family Friendly policy that helps you balance your work and family responsibilities
    Access to savings at High Street brands, travel and supermarkets
    £20 contribution to a monthly gym membership – subject to T&Cs
    Health and wellbeing plan - cashback for dentist, opticians, physio and more
    Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
    Employee Volunteering - volunteer in the community for one day each year
    Unlimited access to Refer a Friend £500 bonus scheme
    Life Assurance cover of 4 x salary
    Employee discounts of 15% on a range of NFU Mutual insurance policies. 
    Salary sacrifice employee car scheme - subject to eligibility
    Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. 
    We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

    We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Read Less
  • Injury Claims Best Practice Specialist  

    - Stratford-upon-Avon
    Injury Claims Best Practice SpecialistShape the future of injury claim... Read More
    Injury Claims Best Practice Specialist
    Shape the future of injury claims – Play a key role in improving performance, driving consistency, and optimising indemnity spend
    Collaborate, innovate, and lead – Work with senior technical experts, suppliers, and regional teams to refine best practices and drive continuous improvement.
    Hybrid working with up to 80% from home and the other 20% based at Head Office near Stratford-Upon-Avon, York, Bristol, or Belfast.
    About the roleAs a Claims Best Practice Specialist, you’ll play a key role in shaping how we manage motor and casualty injury claims across our regions. Over the years, this role has evolved significantly, growing in both scope and influence. With access to richer insights than ever before, this role is an exciting opportunity to analyse claims trends, drive performance improvements, control indemnity spend, and enhance claims processes in line with best practice, legal, and regulatory requirements.
    Working closely with senior technical experts, regional claims teams, and external suppliers - including our legal panel and Verisk - you’ll lead performance calls, identify areas for improvement, and support key initiatives that improve consistency and efficiency. You’ll also play an important role in knowledge management, keeping claims handling guidance up to date, developing training materials, and ensuring teams have the right resources to make informed decisions.
    Beyond technical claims handling, this role offers the opportunity to broaden your experience and gain exposure to wider business projects. You’ll collaborate with stakeholders across the business, present at department meetings, and contribute to strategic projects that shape the future of our claims function. If you’re passionate about using data to drive decision-making, improving processes, and supporting teams with expert guidance, this could be the perfect next step for you.
    You can be based near our offices in York, Bristol, Belfast, or the Head Office in Tiddington, near Stratford-upon-Avon, with no formal requirement to work from Head Office. However, you should be comfortable travelling to Head Office and other Regional Service Centres occasionally for key meetings, collaboration sessions, and team away days - typically 4–5 times per year.
    This role is internally known as Best Practice Specialist (Injury). About youWith a strong background in handling injury claims, you’ll bring extensive technical expertise across motor and/or casualty claims (EL/PL). You’ll be comfortable working with performance data, engaging with a variety of stakeholders, and driving improvements in claims handling. 
    To succeed in this role, you’ll need:

    Extensive technical expertise in injury claims – Proven experience managing injury claims up to £150k across motor and/or casualty (EL/PL).
    Confidence in coaching and providing technical referrals – Experience acting as a key point of contact for technical queries, supporting quality assurance and helping to upskill colleagues.
    Strong data analysis skills – The ability to interpret and present claims performance data, using insights to improve indemnity spend, litigation control, and operational efficiency.
    Excellent stakeholder management – Experience engaging with a variety of stakeholders and building lasting working relationships.
    A collaborative and innovative approach – Comfortable working across different teams, regions, and other lines of business to refine best practices and enhance claims processes.
    A commercial mindset and continuous improvement focus – A proactive approach to identifying efficiency improvements, ensuring injury claims handling aligns with business objectives and regulatory requirements.

    At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
    We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
    We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
    Level 4

    Salary up to £53,000, depending on experience
    Annual bonus (up to 17.5% of salary)
    Contributory pension scheme, up to 20%, including your 8% contribution
    25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
    A Family Friendly policy that helps you balance your work and family responsibilities
    Access to savings at High Street brands, travel and supermarkets
    £20 contribution to a monthly gym membership – subject to T&Cs
    Health and wellbeing plan - cashback for dentist, opticians, physio and more
    Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
    Employee Volunteering - volunteer in the community for one day each year
    Unlimited access to Refer a Friend £500 bonus scheme
    Life Assurance cover of 4 x salary
    Employee discounts of 15% on a range of NFU Mutual insurance policies. 
    Salary sacrifice employee car scheme - subject to eligibility
    Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. 
    We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

    We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Read Less
  • Head of Injury and Claims Validation Operations  

    - Bristol
    Head of Injury and Claims Validation OperationsA Senior leadership rol... Read More
    Head of Injury and Claims Validation Operations
    A Senior leadership role with an award-winning organisation and Which? Insurance Brand of the Year for 4 consecutive years
    Drive and shape the future of Injury and Claims Validation
    A national role covering sites across York, Bristol, Stratford upon Avon and Belfast with regular travel and hybrid homeworking.
    About the roleWe’re seeking a senior leader who thrives on operational excellence and inspires and energises high-performing teams to achieve exceptional outcomes. Reporting to the Head of Service Delivery, you will lead teams in our regional service centres, overseeing approximately 140 employees across multiple sites through a management team of three direct reports.
    In this pivotal role, you will bring drive, passion and purpose to your teams. You will hold end-to-end accountability for performance, service quality, and financial delivery, ensuring teams are empowered and equipped to make decisions that achieve excellent member outcomes.
    Your focus will include, driving continuous improvement, supporting resourcing plans and cost targets, and influencing company-wide change initiatives. You will ensure emerging risks and market trends are reflected in future planning.
    Collaboration will be central to your success. You will build strong relationships with internal teams, head office, external partners, and industry bodies to drive consistency, share best practices, and maintain exceptional customer experience. You will promote innovation, and lead Department Managers to cultivate a culture of engagement, excellence, and accountability.
    At NFU Mutual, our unique mutuality sets us apart, defining our identity in the insurance industry. Committed to serving the best interests of our valued policyholders, we prioritise their needs, delivering exceptional service and unmatched value. This unwavering dedication contributes to the consistently high levels of member loyalty we proudly witness year after year.
    This is more than a leadership role—it’s a platform to make a national impact. You’ll be at the helm of a forward-thinking organisation, driving transformation, setting new standards, and redefining claims service delivery. Your expertise, vision, and passion will directly shape the future of the industry, influencing how excellence is recognised nationwide.About youYou are an inspiring and impactful senior leader who thrives on driving performance through people. You energise teams, bringing passion and focus to drive operational delivery. You create a culture where individuals feel supported, empowered, and motivated to deliver their best. You collaborate seamlessly across the business, influencing and managing stakeholders at all levels with credibility and impact.
    Strategic in your thinking and commercially astute, you’re comfortable navigating complexity and driving change. You bring a forward-thinking mindset, a passion for continuous improvement, and the ability to lead through transformation while keeping the customer at the heart of every decision.
    You will also bring proven and recent technical expertise in:

    Leading large-scale, multi-site claims operations and delivering organisational change within General Insurance.
    Managing leaders and guiding teams to achieve operational excellence.
    Driving performance, service quality, and financial outcomes.
    Interpreting and acting on claims MI and performance data.
    Insurance claims handling and technical standards.
    Solid understanding of UK general insurance market trends and emerging opportunities.

    Desirable:

    Experience in Claims Validation (CV) and Injury claims operations.
    Relevant insurance qualification (e.g., ACII, Dip CII, or equivalent).

    At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
    We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
    We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

    Salary – £80,000 - £100,000
    Annual bonus (up to 33% of salary)
    Car allowance of £7,000
    Contributory pension scheme, up to 20%, including your 8% contribution
    28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
    A Family Friendly policy that helps you balance your work and family responsibilities
    Private medical insurance family cover
    Access to savings at High Street brands, travel and supermarkets
    £20 contribution to a monthly gym membership – subject to T&Cs
    Health and wellbeing plan- cashback for dentist, opticians, physio and more
    Employee Volunteering - volunteer in the community for one day each year
    Unlimited access to Refer a Friend £500 bonus scheme
    Life Assurance cover of 4 x salary
    Employee discounts of 15% on a range of NFU Mutual insurance policies
    Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. 
    We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

    We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Read Less
  • Fraud Senior Intelligence Analyst  

    - Bristol
    Fraud Senior Intelligence AnalystLead the future of fraud intelligence... Read More
    Fraud Senior Intelligence Analyst
    Lead the future of fraud intelligence– Shape strategy, guide threat assessments, and work on emerging risks like AI-generated document fraud.
    One of two key senior roles in the team– A rare opportunity to drive insight, influence change, and build capability across NFU Mutual’s counter fraud operation.
    Hybrid working– With up to 80% of your time from home and the rest from our office in either Stratford upon Avon or Bristol.
    About the roleAs fraud tactics continue to evolve, so must our response, and that’s where our Head Office Counter Fraud team comes in. We’re now looking for two Senior Intelligence Analysts to help shape and deliver our intelligence strategy, working across all lines of business to proactively identify threats, influence decision-making, and support our broader fraud prevention goals.
    This is a unique and exciting opportunity to join a small but expert team at the heart of our counter fraud operations. One of only two Senior Intelligence Analysts, you’ll play a leading role in setting the direction of our strategic threat assessments, guiding research priorities, and developing forward-looking fraud intelligence products. From analysing document fraud trends to monitoring AI-generated evidence and suspicious customer behaviour, you’ll be at the forefront of the fight against evolving fraud threats.
    You’ll be expected to role model the proactive, ethical, and structured use of intelligence frameworks such as the National Intelligence Model (NIM). This includes applying the principles of the intelligence cycle to ensure our threat assessments and intelligence products are robust, actionable, and aligned with best practice. Your work will help embed a culture of intelligence-led decision-making across our counter fraud operations.
    As well as your analytical expertise, you’ll bring a strong understanding of governance and compliance, ensuring intelligence activity is handled ethically, proportionately and in line with regulation. You’ll act as a technical lead for the wider Intelligence team, building capability in others and helping to embed best practice in how we gather, assess, and apply intelligence across the business.
    You’ll also work closely with industry bodies such as the IFB, helping to shape our understanding of linked and organised fraud activity while representing NFU Mutual within the wider fraud intelligence community.
    Whether you're enabling others, leading on complex assessments, or influencing change through insight, this is a high-impact role that offers the chance to shape how intelligence underpins our counter fraud strategy, both now and in the future.About youYou’ll bring a strong background in fraud intelligence, ideally within insurance or financial services, though we’re also open to those with relevant experience from law enforcement or legal investigation. You’ll have a deep understanding of structured intelligence processes such as NIM, and be confident applying them to guide ethical, proportionate, and impactful intelligence activity. 
    Technically capable and naturally curious, you’re someone who enjoys digging into data, spotting patterns, and turning complex information into clear, compelling insights. You know that good intelligence is only as powerful as the story it tells and you’re confident sharing those insights with others, guiding decisions, and influencing action.
    You’ll also be a great collaborator, comfortable coaching others, building capability in your team, and constantly looking for innovative ways to stay ahead of emerging fraud risks.
    We’re looking for someone with:

    Strong fraud intelligence experience – ideally gained in insurance, financial services, or a criminal investigation setting, with a clear understanding of the fraud landscape and how intelligence drives prevention.
    Strong knowledge of structured intelligence methodologies – such as the National Intelligence Model (NIM), with a clear understanding of how to apply the intelligence cycle to support ethical, proportionate, and effective fraud prevention.
    Technical data skills – confident working with tools like SQL and Power BI, with strong data literacy and the ability to explore, question, and make sense of complex data sets.
    Analytical thinking and attention to detail – naturally inquisitive and thorough in your approach, spotting patterns others might miss and asking the right questions to get to the root of a problem.
    Insight-driven with strong storytelling skills – able to turn intelligence into action by creating clear, engaging narratives that inform and influence decision-making.
    Collaboration and influence – skilled at building trusted relationships across teams and with external partners, and able to influence thinking around fraud strategy and response.
    Coaching and innovation – passionate about sharing knowledge and helping others grow, while bringing fresh ideas and continuous improvement to how we work.

    At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
    We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
    We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

    Salary up to £65,000 depending on experience
    Annual bonus (up to 17.5% of salary)
    Contributory pension scheme, up to 20%, including your 8% contribution
    25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
    A Family Friendly policy that helps you balance your work and family responsibilities
    Access to savings at High Street brands, travel and supermarkets
    £20 contribution to a monthly gym membership – subject to T&Cs
    Health and wellbeing plan - cashback for dentist, opticians, physio and more
    Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
    Employee Volunteering - volunteer in the community for one day each year
    Unlimited access to Refer a Friend £500 bonus scheme
    Life Assurance cover of 4 x salary
    Employee discounts of 15% on a range of NFU Mutual insurance policies. 
    Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. 
    We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

    We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Read Less
  • Portfolio Data and Insights Specialist  

    - Stratford-upon-Avon
    Portfolio Data and Insights SpecialistBe at the heart of data-driven d... Read More
    Portfolio Data and Insights Specialist
    Be at the heart of data-driven decision making across NFU Mutual’s Enterprise Change Portfolio.
    Shape strategic insights that influence high-impact delivery and resource planning.
    Hybrid working model with flexibility to work from home and our Stratford-upon-Avon office.

    At NFU Mutual, Change is where strategy becomes reality. Our mission in Change is to deliver business outcomes for NFU Mutual and our members. More than just delivering projects, we make a real difference. Guided by values that put the portfolio first and champion collaboration, we work as one team with direct access to senior leaders and the trust of the executive. With spend on our multi-million-pound portfolio higher than it’s ever been, we can confidentially deliver outcomes for our award-winning business. From large-scale transformation to fast-paced initiatives, we bring the end-to-end expertise, from building the strategic change roadmap through to supporting the business until change is fully embedded.
    Being a great place to work is at the heart of our company strategy. We invest in our people, supporting them to build their skills and develop their careers. If you want to shape meaningful transformation while growing your own future, now is the time to join us.About the roleAre you passionate about turning data into actionable insights that drive strategic decisions? As a Portfolio Data & Insights Specialist, you’ll play a pivotal role in enabling data-led decision making across NFU Mutual’s Enterprise Change Portfolio. This is a high-impact role that supports the successful delivery of change initiatives by providing expert analysis, performance tracking, and visual storytelling to senior stakeholders.
    In this dynamic and strategically important role, you’ll:

    Deliver insightful analysis and reporting across the Enterprise Change Portfolio, using advanced data manipulation and visualisation techniques.
    Collaborate with stakeholders to identify analytical needs and provide thematic insights that enhance decision making.
    Monitor key performance indicators and resource allocation trends, offering recommendations to optimise delivery outcomes.
    Lead the production of accurate, timely, and engaging reports that support portfolio governance and performance tracking.
    Support budget forecasting and expenditure monitoring to ensure financial alignment with departmental objectives.
    Coach and mentor colleagues to build data literacy and foster a culture of continuous improvement.
    Analyse programme and project controls to identify risks, issues, and dependencies, helping to mitigate potential impacts.
    About youYou’ll bring a blend of technical expertise and collaborative spirit, with a strong foundation in data analysis and stakeholder engagement. Your ability to translate complex data into compelling insights will be key to your success. Your skills will include:

    Proficiency in Power BI and Excel for data visualisation and modelling.
    Strong analytical skills with the ability to interpret large datasets and present findings clearly.
    Excellent communication skills, both written and verbal.
    Proven problem-solving capabilities
    Collaborative mindset with the ability to work across teams and influence outcomes.
    Team leadership/coaching experience

    Qualifications & Experience:

    Management of Portfolios Foundation (Essential).
    P3O Practitioner and Management of Portfolios Practitioner (Desirable).
    Experience producing briefing materials for governance and leadership teams.
    Demonstrable leadership skills and the ability to lead through others.

    At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
    We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
    We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

    Salary up to £45,000 depending on experience
    Annual bonus (up to 17.5% of salary)
    Contributory pension scheme, up to 20%, including your 8% contribution
    25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
    A Family Friendly policy that helps you balance your work and family responsibilities
    Access to savings at High Street brands, travel and supermarkets
    £20 contribution to a monthly gym membership – subject to T&Cs
    Health and wellbeing plan - cashback for dentist, opticians, physio and more
    Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
    Employee Volunteering - volunteer in the community for one day each year
    Unlimited access to Refer a Friend £500 bonus scheme
    Life Assurance cover of 4 x salary
    Employee discounts of 15% on a range of NFU Mutual insurance policies. 
    Salary sacrifice employee car scheme - subject to eligibility

    Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. 
    We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

    We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Read Less
  • IT Scrum Master 12 Month FTC  

    - Stratford-upon-Avon
    IT Scrum Master 12 Month FTCKey role in driving agile delivery Be part... Read More
    IT Scrum Master 12 Month FTC
    Key role in driving agile delivery
    Be part of something bigger, collaborate with other Scrum Masters to influence best practice across the organisation
    Hybrid up to 80% homeworking available and 20% in Stratford-upon-Avon Office, 35-hour working week, Mon-Fri between 9am-5pm
    About the roleWe have an exciting opportunity for an IT Scrum Master to join the Site Reliability Engineering Team within the IT Division on a 12-Month FTC. As a Scrum Master, you’ll be responsible for overseeing the needs of the teams via servant leadership, including all the Agile ceremonies for the team. You’ll gain exposure to a wide range of products which keep many of our internal corporate customers up and running across the business.
    You will be accountable for the effective delivery and oversight of key products and services delivered in the SRE team, providing delivery leadership to your workstream, acting as the key point of engagement with several teams and business areas.
    The Scrum Master is part of the delivery team and is responsible for the quality and optimisation of software development and technical delivery. You’ll be ensuring that the planned releases are appropriately tested, delivered to the release timeline whilst meeting quality expectations and protecting the integrity of the live environments.
    You’ll lead Agile ceremonies (Sprint Planning, Reviews, Daily Scrums, Refinements, Retrospectives) and optimise the backlog and the squad’s throughput. You’ll play a key role in resolving blockers and managing risks, issues, and interdependencies, fostering a collaborative, conflict-free environment. You’ll manage internal and external relationships for delivery teams and align releases with product and delivery managers, stakeholders, and project timelines.About youAs a Scrum Master, you’ll have a passion for energising and inspiring people to work collaboratively to deliver solutions, demonstrating excellent teamwork. You’re pro-active and have a mindset to promote strong organisation skills from both you and your team.
    You’re a strong facilitator and can work in ambiguous situations, demonstrating the ability to work with agility. You thrive off providing excellent customer service, and you enjoy using your stakeholder management and interpersonal skills to both lead and work as part of a team.
    To join the team, you must also have:

    Experience of stakeholder management at all levels
    Clear and concise verbal communication skills
    Understanding of Agile development principles
    Experienced with ITIL methodology (Desirable)
    Experienced with tooling such as Dynatrace, Grafana, Nexthink (Desirable)
    Working experience in an SRE, Observability or Tooling function (Desirable)

    At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
    We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
    We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:


    Salary £45,000 - £55,000 depending on experience
    Annual bonus (up to 17.5% of salary)
    Contributory pension scheme, up to 20%, including your 8% contribution
    25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
    A Family Friendly policy that helps you balance your work and family responsibilities
    Access to savings at High Street brands, travel and supermarkets
    £20 contribution to a monthly gym membership – subject to T&Cs
    Health and wellbeing plan - cashback for dentist, opticians, physio and more
    Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
    Employee Volunteering - volunteer in the community for one day each year
    Unlimited access to Refer a Friend £500 bonus scheme
    Life Assurance cover of 4 x salary
    Employee discounts of 15% on a range of NFU Mutual insurance policies. 
    Salary sacrifice employee car scheme - subject to eligibility

    This vacancy may close early depending on application volumes, so we recommend getting your application in as soon as possible!Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. 
    We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

    We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Read Less
  • Procurement Operations and Systems Lead  

    - Stratford-upon-Avon
    Procurement Operations and Systems LeadLead and develop – manage procu... Read More
    Procurement Operations and Systems Lead
    Lead and develop – manage procurement systems, MI and supplier relationships to deliver real impact.
    Drive responsible procurement – help shape NFU Mutual’s approach to governance, risk and ESG.


    Hybrid 60% homeworking available and 40% in Stratford-upon-Avon.
    About the roleWe’re looking for a Procurement Operations and Systems Lead to join our Procurement team at NFU Mutual. This is a fantastic opportunity to play a key role in shaping how we manage our procurement systems and reporting capability to deliver value, mitigate risk and support responsible business practices.
    Reporting to the Procurement Governance Manager, you’ll oversee the day-to-day management of our procurement operations and lead a small team of two. You’ll take ownership of procurement systems development, and the production of insightful management information that drives strategic decision-making across the business.
    In addition, you’ll lead reporting on key procurement KPIs, present MI and risk updates in team meetings, and identify opportunities to improve efficiency, control and compliance. The role also offers the chance to get involved in broader initiatives such as social enterprise and modern slavery activity, supporting NFU Mutual’s commitment to responsible and ethical procurement.
    Key Responsibilities

    Lead the management and development of procurement operations and systems, ensuring compliance with policy and alignment to business needs.
    Build and maintain effective supplier relationships, ensuring strong communication, performance management and continuous improvement.
    Lead and support a small team of two, fostering development and encouraging a collaborative, high-performing environment.
    Produce, analyse and present MI, KPI and risk reports, providing insights and recommendations to senior stakeholders.
    Support the SOTP policy and related governance processes, ensuring effective control of acquisition costs and risks.
    Identify, evaluate and deliver system and process improvements to enhance functionality and compliance.
    Manage third-party risk activities, including FSQS and material/outsourcing risk monitoring.
    Contribute to ESG-related procurement activities, including the potential to support supplier diversity and anti-modern slavery initiatives.
    Deliver short-term or one-off projects as required, ensuring outcomes are achieved to agreed standards.
    About youYou’ll bring a balance of operational leadership, systems expertise and experience. You’ll be comfortable leading a small team, working collaboratively across the business, and using MI and reporting to drive insight and improvement.
    Essential skills and experience:

    Strong procurement background, ideally within indirect or service categories.
    Proven ability to analyse and present management information, KPIs and risk data.
    Deep understanding of procurement systems, including upgrades and process enhancements.
    Demonstrable experience of leading and developing a small team.
    Knowledge of procurement processes and policies

    Desirable skills:

    MCIPS qualification (or working towards).
    Degree-level education or equivalent experience.
    Experience supporting supplier diversity or anti-modern slavery initiatives.

    Internally, this role is called Procurement MI and Systems Specialist.
    At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
    We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
    We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:


    Salary £43,550 - £50,000 depending on experience
    Annual bonus (up to 17.5% of salary)
    Contributory pension scheme, up to 20%, including your 8% contribution
    25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
    A Family Friendly policy that helps you balance your work and family responsibilities
    Access to savings at High Street brands, travel and supermarkets
    £20 contribution to a monthly gym membership – subject to T&Cs
    Health and wellbeing plan - cashback for dentist, opticians, physio and more
    Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
    Employee Volunteering - volunteer in the community for one day each year
    Unlimited access to Refer a Friend £500 bonus scheme
    Life Assurance cover of 4 x salary
    Employee discounts of 15% on a range of NFU Mutual insurance policies. 
    Salary sacrifice employee car scheme - subject to eligibility
    Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. 
    We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

    We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Read Less
  • Performance and Remediation Analyst  

    - York
    Performance and Remediation AnalystBrand new role within the organisat... Read More
    Performance and Remediation Analyst
    Brand new role within the organisation
    Excellent opportunity with exposure to senior leaders across the business
    80% working from home, 20% in the office – Open to candidates based in Tiddington, York, Bristol and Glasgow
    About the roleAs Performance and Remediation Analyst, you’ll play a key role in supporting our Customer Services division to deliver fair outcomes for our members and drive continuous improvement. The primary purpose of this role is to support the identification, analysis, and resolution of customer remediation events, ensuring we maintain the highest standards of integrity and regulatory compliance. You’ll also design, build, and test performance dashboards, providing actionable insights that inform strategic decisions across underwriting, pricing, claims, and operations.
    You’ll join a newly established, high-profile team within Customer Services, reporting to the Performance and Remediation Consultant, who in turn reports to the Head of CS Strategy and Change. The team works closely with colleagues across the business, including data, risk, and governance functions, to proactively address issues and deliver robust performance reporting for senior leaders and the Board.
    Our team is at the forefront of driving positive change, ensuring customer issues are resolved swiftly and transparently, and that our performance data supports the division’s strategic goals. The value we add is in safeguarding customer trust, supporting regulatory compliance, and enabling data-driven decision-making.
    This is a permanent role with excellent long-term prospects. You’ll have the opportunity to develop your skills, gain exposure to senior stakeholders, and progress within a growing data and remediation function.
    We’re open to discussing what this working arrangement might look like for you, to help you give your best both in the office and at home. The role is based flexibly, with the option to work regionally and travel to our Stratford-upon-Avon office as required for team meetings and collaboration. Up to 80% of your time working from home and the rest from an office, whether that be Head Office in Stratford upon Avon or our Regional Service Centres in Glasgow, York and Bristol. We understand how important a positive work-life balance is, so we offer flexibility to work full-time or part-time (from 28 hours a week), with support to work some of your hours from home.About youYou’re a data-driven problem solver with a passion for delivering meaningful change and creating value for customers. You excel at translating business needs into practical, data-led solutions. You may have had exposure to working on strategic data projects within the insurance, financial services, or a regulated industry. Your excellent communication and stakeholder engagement skills enable you to build strong relationships across teams and present complex information in a clear, accessible way. 
    To join our team, you’ll be:

    Proficient in Power BI, SQL, and Excel—core tools that will be assessed during the recruitment process (essential)
    Experienced in data engineering, analysis, modelling, or visualisation, you’re confident working with large and complex datasets across multiple sources and systems, e.g. CRM, billing, claims or policy admin systems. 
    Customer focused - you’re committed to putting the customer at the heart of everything you do. 
    Highly organised and detail-oriented, you thrive in fast-paced environments and can manage multiple priorities effectively. 

    At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
    We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
    We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits , including:



    Salary up to £42,000
    Annual bonus (up to 10% of salary) 
    Contributory pension scheme, up to 20%, including your 8% contribution
    25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
    A Family Friendly policy that helps you balance your work and family responsibilities
    Access to savings at High Street brands, travel and supermarkets
    £20 contribution to a monthly gym membership – subject to T&Cs
    Health and wellbeing plan - cashback for dentist, opticians, physio and more
    Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
    Employee Volunteering - volunteer in the community for one day each year
    Unlimited access to Refer a Friend £500 bonus scheme
    Life Assurance cover of 4 x salary
    Employee discounts of 15% on a range of NFU Mutual insurance policies. 
    Salary sacrifice employee car scheme - subject to eligibility
    Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. 
    We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

    We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Read Less
  • HR Adviser  

    - Stratford-upon-Avon
    HR AdviserMultiple roles available! Fantastic opportunity to join an e... Read More
    HR Adviser
    Multiple roles available!
    Fantastic opportunity to join an ever-evolving team
    80% working from home, 20% working from our Head Office in Stratford-Upon-Avon
    About the roleOur HR Operational team is evolving, and we’re looking for three HR Advisors to join our HR Service Centre. Reporting to the HR Operations Team Leader, this team provides crucial support to the business, supporting with administrative duties to process new starters, leavers, update records and contract information, as well as supporting Learning and Development operations. 

    You’ll be providing excellent customer service to colleagues and new joiners, answering queries over the phone through our Helpdesk line, and responding to Teams messages and Emails. 
    You’ll investigate queries, exploring processes and policies to ensure all information provided is correct and actions are completed with the highest level of accuracy. You’ll be engaging with a vast number of stakeholders within the wider HR division, including Talent Acquisition, Reward, Pensions, and HRBP’s, giving you the opportunity to upskill and develop your knowledge. Once fully onboarded and trained in the role, you’ll have opportunities to progress further in the Operations team, supporting business-critical work and projects across the division.

    Your day-to-day duties will include, but not be limited to: 

    Conduct screening and compliance checks through our third party partner (e.g., referencing, visas, occupational health) for new hires. 
    Handle mailbox queries and provide first-line support for HR and L&D-related questions, escalating only complex cases. 
    Maintain and update HR systems and ensure accurate data entry and record-keeping.
    Support L&D operations: manage event bookings, course enrolments, and accommodation arrangements.
    Investigate and resolve queries, identify process improvements, and proactively suggest new ways of working. 

    This role is based in our Tiddington Head Office, just outside Stratford-Upon-Avon. However, we understand how important a positive work-life balance is, so to help you give your best, we offer great facilities when you want to be in an office environment and support to work up to 80% of your hours from home.
    Please note, if you’re progressed through the process, you will be invited to an assessment centre day week commencing 17th November 2025.
    About youYou’re a motivated professional with a genuine passion for people and a strong interest in developing your career in Human Resources. You have an understanding of how key HR functions and processes, either gained through work, or having completed your CIPD L3 qualification. Whether you have already got experience as an HR Administrator, Assistant or Advisor, or you’ve had experience with HR Administrative tasks, we’d love to hear from you. 

    Your effective communication skills ensure that you’re able to liaise confidently and professionally with internal and external stakeholders, delivering excellent customer service at all times. You’re proactive, organised, and know how to prioritise your workload effectively. 

    You’ll also bring the following skills:

    Previous experience in a fast-paced environment, with the ability to multitask. 
    Previous and demonstrable experience of working in an administrative role, with excellent data entry skills is essential.
    A keen eye for detail, proactively looking at ways to problem solve and explore ways to improve processes.
    Excellent teamwork ability, supportive and collaborative when completing your duties. 

    Exposure to HR systems such as Resource Link, Workday or Oracle would be advantageous. 
    At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
    We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
    We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits , including:



    Salary of up to £25,000
    Annual bonus (up to 10% of salary) 
    Contributory pension scheme, up to 20%, including your 8% contribution
    25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
    A Family Friendly policy that helps you balance your work and family responsibilities
    Access to savings at High Street brands, travel and supermarkets
    £20 contribution to a monthly gym membership – subject to T&Cs
    Health and wellbeing plan - cashback for dentist, opticians, physio and more
    Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
    Employee Volunteering - volunteer in the community for one day each year
    Unlimited access to Refer a Friend £500 bonus scheme
    Life Assurance cover of 4 x salary
    Employee discounts of 15% on a range of NFU Mutual insurance policies. 
    Salary sacrifice employee car scheme - subject to eligibility
    Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. 
    We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

    We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany