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NFP People Limited
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  • Fundraising and Communications Officer - Bristol  

    - Bristol
    Back to Results Fundraising and Communications OfficerWe are seeking a... Read More
    Back to Results Fundraising and Communications OfficerWe are seeking an ambitious fundraising and communications professional to help shape the next chapter of a long established Bristol based HIV charity at a pivotal point in its journey.Position: Fundraising and Communications OfficerSalary: £31,537 to £33,699 full time equivalentLocation: Bristol, hybrid working available with some office based time requiredHours: Full time or part time, minimum hours per weekContract: PermanentClosing date: 9am Monday 12 January 2026Interview date: Monday 19 January 2026About the roleThis is a dual focus role combining community fundraising, partnerships and strategic communications. You will play a central part in growing income, strengthening relationships and amplifying the charity’s voice as it builds on 30 years of impact supporting people affected by HIV.Key responsibilities include:Developing and delivering community fundraising activity that builds long term supporter relationshipsBuilding partnerships with community groups and corporate supportersGrowing and nurturing a friends and supporters networkCreating engaging fundraising experiences that inspire loyalty and repeat supportLeading on storytelling and communications across digital, social and offline channelsProducing compelling content including reports, campaigns and supporter communicationsSupporting media activity and positioning the organisation as a trusted voice in its fieldAbout youYou will be an experienced community fundraiser with strong communications and marketing skills. You understand that successful fundraising is built on trust, relationships and authentic storytelling.You will bring:Proven experience in community fundraisingStrong written and verbal communication skillsConfidence creating content that engages a range of audiencesThe ability to spot opportunities and turn ideas into actionExcellent organisation and attention to detailA self-motivated and resilient approach, comfortable balancing strategy and deliveryA commitment to values led work rooted in respect, empowerment and inclusionAbout the OrganisationBrigstowe supports people living with or affected by HIV in Bristol and the surrounding areas. We provide a wide range of services including advice, peer support, mentoring, advocacy, campaigning and sexual health outreach.We offer person-centred, non-judgemental, and high-quality support that treats every client with dignity, respect and confidentiality.As part of the team, you’ll benefit from:26 days’ annual leave plus bank holidays (pro rata)6% employer pension contributionRegular supervision and ongoing professional developmentCycle to Work schemeThe organisation is committed to reducing inequality and valuing diversity. Applications are welcomed from candidates of all backgrounds, identities and lived experiences, including disabled applicants and those with lived experience relevant to the organisation’s work.Other roles you may have experience of could include; Community Fundraising Manager, Partnerships Manager, Fundraising and Communications Officer, Marketing and Fundraising Manager, Supporter Engagement Manager, Community Engagement Lead. Read Less
  • Wildlife Fundraiser - Newport  

    - Newport
    Back to Results Wildlife FundraiserNo experience necessary!Ready for a... Read More
    Back to Results Wildlife FundraiserNo experience necessary!Ready for a Role that’s Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action?If you're looking for a job that’s meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you’re looking for.If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!We are currently recruiting for Fundraisers in Newport. Please only apply if you are within 10 miles of this location or surrounding towns.Position: Wildlife Fundraiser NewportRef: DEC20259426Location: NewportSalary: £25, - £27, per annumContract: PermanentClosing Date: Sun, 11th Jan 2026. We reserve the right to close this recruitment at any stage once we have made a hire.The RoleThis is not your average 9-5.Each day you’ll:Use your company van (with fuel and parking covered) to travel to venues in your area.Set up an eye-catching, informative fundraising stand.Engage members of the public in meaningful conversations about conservation.Inspire them to become members through regular direct debit support.You’ll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling.We’ll Set You Up for SuccessFull training provided - no wildlife knowledge needed!Salary-based role (not commission-based) with set income stability.Company van included for business use, with all expenses covered.Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunitiesWhat do current employees say about this fantastic position?‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current EmployeeBut it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.About YouWhat we need from you:A passion for people and a belief in the power of conservation (we’ll teach you the rest!)Resilience: the ability to face rejection and keep going with positivity.Confidence speaking to strangers and working towards clear targets.A full UK driving licence.Availability to work 3 out of 4 weekends in any given month.Willingness to travel up to an hour from home each way every day.Comfortable working outdoors and often alone.Fundraising, sales, or customer service experience.Induction and training provided at RSPB HQ, Sandy, Bedfordshire (travel and accommodation is covered).Please note, you will be required to travel to the HQ in Sandy, Bedfordshire during your induction. For a full list of induction dates please refer to the attached recruitment pack. We will cover all associated costs for travel and accommodation. Full training and support will be provided.If you’re looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role.Additional informationWe are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply.This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFPPlease note: This role is being advertised by NFP People on behalf of the organisation Read Less
  • Senior Practitioner Family Support - Birmingham  

    - Birmingham
    Back to Results Senior Practitioner Family SupportWe are looking for a... Read More
    Back to Results Senior Practitioner Family SupportWe are looking for a Senior Practitioner to join the team providing early years and family support for children aged 0–19 (or 25 with SEND).Position: Senior Practitioner – Family SupportLocation: Dyson Gardens Children’s Centre, Highfield Rd, Birmingham B8 3QFSalary: £31,Hours: 37 per weekContract: PermanentClosing Date: 11/01/2026You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.The RoleAs part of the Birmingham Forward Steps Partnership, the team provide early years and family support for children aged 0–19 (or 25 with SEND). The Children’s Centres and Family Hubs across Erdington, Hodge Hill, Perry Barr and Sutton Coldfield offer safe, welcoming spaces where families can access support, advice, and activities. From parenting groups and sensory rooms to health referrals and stay-and-play sessions, the experienced teams walk alongside families, helping them build on their strengths and navigate challenges. The organisations also offers links to childcare, midwifery, and employment support. Whether face-to-face or through the Digital Family Hub, everything we do is driven by compassion, fairness, and a commitment to children’s wellbeing.Key areas of responsibility include:Lead and manage the Family Support team to deliver effective support for families with children aged 0–19 (with a 0–5 primary focus).Act as Designated Safeguarding Lead, overseeing safeguarding practice, training and compliance.Ensure high-quality assessments, planning and delivery of 1-1 and group interventions.Provide reflective supervision, annual appraisals and support staff to develop their skills and confidence.Oversee adherence to Health & Safety, including Lone Working and safe home-visiting practice.Build strong multi-agency partnerships to achieve positive, sustained outcomes for families.Lead engagement strategies to reach and support hard-to-reach families.Ensure robust data quality, case recording, and preparation for audits and inspections (, Ofsted, safeguarding audits).Join the team and help make a difference where it matters most.About YouWe are looking for someone with:A NVQ Level 3 in Childcare, Health, Social Care or related field.Leadership experience, supervising, supporting and motivating staff.Experience in early intervention with vulnerable families, including assessments, home visits and group facilitation.Strong safeguarding knowledge and experience managing safeguarding concerns.Experience engaging hard to reach families and delivering evidence based family support programmes.Strong multi agency partnership working skills.Ability to maintain high quality case files, data records and monitoring information.About the Organisation An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending.Benefits include:Continuous professional developmentIn house learning platformEmployee Assistance ProgrammeSalary sacrifice pension with employers contribution of up to 7%Enhanced maternity and paternity payBHFS Health Cash PlanLife assurance 2 times annual salaryEnhanced annual leaveAdditional paid time off at ChristmasFlu vouchersEye test reclaimThe charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team.We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer.Other roles you may have experience with could include Family Support, Child Support, Community, Family Support Practitioner, Child Support Practitioner, Community Practitioner, Social Care, Childcare, Children, Health Worker, Family Support Worker, Child Support Worker. #INDNFPPLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. Read Less
  • Philanthropy Manager - London  

    - London
    Back to Results Philanthropy ManagerWe are seeking a proactive and rel... Read More
    Back to Results Philanthropy ManagerWe are seeking a proactive and relationship-led fundraiser to drive major donor and legacy giving for a growing and ambitious charity.Position: Philanthropy ManagerSalary: £40,000Location: Hybrid, with weekly office day in Kennington, London SE11Hours: Full timeContract: PermanentClosing Date: 10am, Wednesday 7 January 2026Interview Dates: 15 January (online) and 22 January (in person)About the RoleThis is a hands-on and rewarding role where you will lead the day-to-day delivery of major donor fundraising and help grow legacy giving. Working closely with the Development Director, senior leaders and trustees, you will oversee the major donor pipeline, build strong and meaningful relationships, and deliver personalised supporter experiences that inspire long term commitment.You will line manage the Philanthropy Officer and work collaboratively with colleagues across the organisation to plan and deliver events, develop compelling donor communications and support data driven insight into supporter behaviour and opportunities.Key responsibilities include:Managing and growing a portfolio of major donor prospects and supportersDeveloping tailored cultivation, solicitation and stewardship plansPlanning and delivering high quality donor events and engagement activitiesLeading on legacy giving development, communications and stewardshipResearching new prospects and preparing donor briefingsOverseeing due diligence processes and ensuring compliance with fundraising standardsProducing regular reports to support income forecasting and pipeline managementCoaching, motivating and developing the Philanthropy OfficerSupporting the implementation of improved CRM and data systemsAbout YouAs Philanthropy Manager you will be confident, organised and proactive, with strong relationship management skills and the ability to communicate impact with clarity and warmth. You will be motivated by building meaningful supporter relationships and delivering exceptional experiences.Essential skills and experience:Strong background in major donor or individual giving fundraisingExperience securing five or six figure giftsAbility to manage pipelines and donor journeys using CRM systemsExperience planning and delivering donor cultivation eventsExcellent written and verbal communication skillsStrong organisational and project management skills with attention to detailAbility to work collaboratively with senior leaders, trustees and colleaguesExperience researching and cultivating new prospectsPersonal qualities:Warm, engaging and confident working with people from all backgroundsA proactive mindset with the ability to spot opportunitiesCommitment to inclusion and belief in the transformative power of the artsA collaborative team player with a supportive leadership styleAbout the OrganisationThis organisation works nationally to make music education equitable, inclusive and joyful for every child. Through long term programmes in partner schools, teacher training, advocacy work and sector wide initiatives, it supports thousands of children and young people each year. The charity is entering the next phase of strategic growth, scaling its most impactful work and strengthening its national influence.Other roles you may have experience of could include; Major Donor Manager/officer, Individual Giving Manager/officer, Fundraising Manager/officer, Philanthropy Lead, Development Manager/officer, Supporter Engagement Manager/officer.PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. Read Less
  • Financial Controller - Manchester  

    - Manchester
    Back to Results Financial ControllerWe are looking for an experienced... Read More
    Back to Results Financial ControllerWe are looking for an experienced and solutions-focused Financial Controller to join our team at a pivotal time. This is an exciting opportunity to play a major role in ensuring robust financial management across both organisations, supporting our mission to improve road safety and reduce harm on the UK’s roads.Position: Financial Controller
    Location: Manchester, Hybrid working, with a minimum of two days per week at Head Office
    Salary: Circa £70,000 (dependent on experience)
    Hours: Full time, hours per week
    Contract: PermanentClosing Date:Sunday 11th January 2026
    (We reserve the right to close this vacancy early if we receive sufficient applications.)Interviews:4th February 2026, in person, Manchester
    The RoleAs second-in-command to the Chief Finance Officer, the Financial Controller will oversee the collection, consolidation and analysis of financial data across both the organisation and trust. This is a broad and hands-on leadership role, central to maintaining strong financial governance, ensuring statutory and regulatory compliance, and safeguarding organisational assets.You will lead the financial control environment, oversee key financial processes including payroll, procurement, budgeting and reporting, and drive continuous improvement in how financial information is produced, interpreted and used. As a trusted partner to senior leaders and trustees, you will support informed decision-making by providing accurate, timely and high-quality financial insights.Key ResponsibilitiesOversee financial operations, controls and compliance across both organisationsProduce management accounts, financial reports and statutory returnsLead payroll, pensions, procurement and the purchase-to-pay cycleManage assets, liabilities and financial risk registersSupport budgeting, forecasting and financial strategy deliveryLiaise with auditors, bankers, insurers and advisersOversee related billing and financial processesProvide leadership and guidance to the Finance ManagerAbout YouWe are seeking a highly capable finance professional with strong technical expertise, exceptional attention to detail and a proactive approach to improving financial governance. You will bring the confidence to work with senior stakeholders, the experience to manage complex financial operations, and the integrity to uphold the highest standards of financial stewardship.Essential Experience & KnowledgeAt least 5 years’ experience managing financial operations.Hold a ACA, ACCA, CIMA or equivalent qualification.Degree in accounting, finance, business, economics or related field.Demonstrable experience as a Financial Controller.Strong understanding of management accounting principles.In-depth knowledge of budgeting, forecasting and financial analysis.Strong understanding of tax codes, laws and statutory reporting.Experience working with senior stakeholders and writing high-quality reports.Proficiency in accounting systems and advanced spreadsheet skills.Excellent interpersonal and communication skills.Highly organised, accurate and detail-oriented.Willingness to undertake NPPV Level 3 vetting.Desirable:Experience in policing, local authority or charity sector finance.Experience using Xero or similar accounting systems.To ApplyPlease submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.About the OrganisationWe are the UK’s largest independent grant funder of road safety initiatives. Through innovation, partnership, and evidence-based practice, we fund projects that save lives and reduce harm on UK roads. Our new 2025–2028 strategy positions us as a visible, vocal and connected leader in the sector working with grantees, government, police and the public to achieve our vision of zero deaths and serious injuries on UK roads.You may have experience in roles such as: Finance Manager, Financial Controller, Senior Finance Business Partner, Senor Financial Accountant, Head of Financial Accounts, Finance and Operations Manager, Head of Finance, Finance Director, etc….PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. Read Less
  • Professional Standards Manager - London  

    - London
    Back to Results Professional Standards ManagerWe are looking for a met... Read More
    Back to Results Professional Standards ManagerWe are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team.Position: Professional Standards Manager
    Location: Hybrid – London-based with flexible working
    Salary: £51,108 per annum (full time equivalent)
    Hours: Full time, 35 hours per week (part-time considered, minimum 28 hours)
    Contract: PermanentClosing date:Friday 2 January 2026Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.About the roleAs the Professional Standards Manager, you will play a central role in the effective operation of the Complaints and Conduct Process (CCP). You will oversee the day-to-day management of investigations, assessments and adjudications of concerns raised about our registered therapists, ensuring all cases are handled with integrity, fairness and procedural accuracy.You will ensure service standards are met, maintain robust case management records, and support colleagues through legal complexities, subject access requests and regulatory reporting.Working closely with the Professional Conduct Committee (PCC), you will provide case updates, contribute to root-cause analysis, support the development of the annual report and attend PCC meetings as an active participant. You will also support adjudication hearings, including acting as presenting officer for interim suspension hearings, and ensure outcomes are communicated clearly to all relevant parties.This role offers both operational responsibility and strategic impact. You will contribute to regulatory development, policy work, and reaccreditation with the Professional Standards Authority, helping to uphold professional standards and safeguard the public.About youYou will bring experience of managing complex complaints in a professional body, regulated organisation or similar environment. Skilled at quickly interpreting detailed information, you are able to make sound, evidence-informed decisions while managing multiple priorities with care and structure.You will be confident communicating with a wide range of people including complainants, registrants, legal professionals, panel members and internal colleagues always demonstrating clarity, empathy and professionalism.You are committed to equity, diversity and inclusion, and support psychologically safe and reflective team environments. You will be comfortable contributing to consultations, producing briefings, undertaking policy research and supporting continuous improvement in complaints handling and regulation.About the OrganisationThe employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.Their charitable objectives are to promote:the art and science of psychotherapy and psychotherapeutic counselling for the public benefit;research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research;high standards of education and training and practice in psychotherapy and psychotherapeutic counsellingthe wider provision of psychotherapy and psychotherapeutic counselling for all sections of the publicOther roles you may have experience in could include Complaints Manager, Regulation Officer, Professional Standards Officer, Conduct and Complaints Manager, Quality and Standards Manager, Casework Manager, Fitness to Practise Coordinator, or Governance and Compliance Officer.PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. Read Less
  • Director of Fundraising Development - London  

    - London
    Back to Results Director of Fundraising DevelopmentWe have an exciting... Read More
    Back to Results Director of Fundraising DevelopmentWe have an exciting and rewarding opportunity for a Director of Development to join the Senior Leadership Team.The Director of Development is a key member of the Senior Leadership Team (SLT) and provides strategic and operational leadership across all fundraising and income generation activities.Join a youth social action charity which challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.Position: Director of DevelopmentLocation: London/Hybrid (two days worked from the office or at external events per week and two days from home)Hours: Part-Time, 4 days per week, 28 hours per week Salary: £60,000 pro rata (£48,000 for 28 hours)Duration: Fixed-term (12 months with possibility to extend)Start date: March-April 2026Closing Date: 7 January 2025Interviews: Starting from the week commencing 12 January 2026 The RoleThe Director of Development is responsible for leading a dedicated Development team to secure sustainable income from corporates, trusts and foundations, high-net-worth individuals, events, and statutory bodies.You will collaborate with the SLT colleagues and the Board’s Development Committee to drive income growth, strengthen relationships with key supporters, and ensure the organisation’s fundraising strategies align with the organisations mission, values, and long-term objectives.The role combines strategic oversight with hands-on leadership of a high-performing team, ensuring fundraising systems, processes, and reporting are effective, accurate, and aligned with best practices.Main duties and responsibilities include:Strategic Leadership of DevelopmentTeam Leadership and ManagementMajor Donor, Corporate and Trusts ManagementSystems, Processes and ReportingExternal Engagement and Profile RaisingAbout YouWe are looking for someone with strong interpersonal, relationship-building, and presentation skills and the ability to engage and inspire diverse audiences.You will have:Demonstrated commitment to the charity’s mission, vision, and values.Extensive experience in a senior fundraising or development role with a proven record of securing significant corporate, trust, foundation, or major donor partnerships.Experience leading and managing a fundraising or development team, including performance management and professional development.Proven track record in managing fundraising income budgets, forecasting, and planning.Experience of working with senior stakeholders and trustees to secure funding and support.Experience managing fundraising systems and reporting processes, including Salesforce.Demonstrable success in achieving challenging fundraising targets.Experience working in the charity or education sectors, including integrating programme impact into fundraising.Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.Employee Benefits As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:Great holiday entitlementTraining including degree-level qualificationsPension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%Free eye tests and £20 off glassesInterest-free travel season ticket loansInterest-free bike loans under the “Cycle to Work Scheme”Interest-free Loans to assist employees with welfare or financial hardship2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeingRegular all staff wellbeing sessions with external wellbeing expertsReservist friendly employer - Bronze awardLaptop and mobile phoneOther areas of experience may include Director of Development, Development Director, Director, Fundraising Director, Director of Fundraising, Trusts, Foundations, Major Donor, Corporate, Fundraiser, Fundraising, Head of Fundraising, Income, Director of Fundraising and Development.Please note this role is being advertised by NFP People on behalf of our client. Read Less
  • IT Product Lead - Remote  

    - Lancaster
    Back to Results IT Product LeadWe are looking for an experienced and i... Read More
    Back to Results IT Product LeadWe are looking for an experienced and innovative Product Lead to join the IT team specialising in the implementation and development of the Witness Service case management system, WitnessBox  This role is home-based within England or Wales.Position: 6484 IT Product Lead- Witness BoxLocation: RemoteHours: Full time hours per week. Monday to Friday 9-5Contract: PermanentSalary: £42,521 per annumClosing Date: 31st December 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.About the RoleAs the Witness Box Product Lead, you will provide leadership and management for the development and operational functionality of the Witness Service case management system, WitnessBox You will be responsible for driving the advancement of the WitnessBox user specification, ensuring it is developed in collaboration with colleagues, the Ministry of Justice (MOJ), and other stakeholders. This includes managing the change control process, overseeing audits, monitoring system performance, and leading improvements.Your responsibilities will include:Managing the WitnessBox change control process and ensuring compliance.Leading the development and continual improvement of WitnessBox policies and procedures.Overseeing testing strategies and user acceptance testing (UAT).Maintaining training resources and induction plans.Engaging stakeholders and converting requirements into business needs.Undertaking data analysis and reporting to inform system enhancements.About YouYou will have a proven track record in product leadership, with experience in managing digital products or services through various development phases. You will be confident in applying Agile methodologies, translating business needs into deliverables, and collaborating with stakeholders to deliver effective solutions.You will need:Experience in product or programme leadership to achieve strategic objectives.Strong knowledge of Agile, Lean, or user-focused methodologies.Ability to manage product delivery across different phases of development.Excellent problem-solving and stakeholder engagement skills.Strong organisational and time management skills.Competent IT skills and familiarity with digital product management principles.Benefits include:Flexible Working Options: Including hybrid working.Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.Birthday Leave: An extra day off for your birthday.Pension Plan: 5% employer contribution.Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.Wellbeing Support: Employee assistance programme and wellbeing support.Inclusive Networks: Access to EDI networks and colleague cafes.Sustainable Travel: Cycle to work scheme and season ticket loans.Career Development: Ongoing training and support with opportunities for career progression.About the OrganisationThis independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.You may have experience in areas such as Product Lead, IT Product Lead, Digital Product Lead, Product Officer, IT Product Officer, Digital Product Officer, Product Manager, IT Product Manager, Digital Product Manager. #INDNFPPlease note this role is being advertised by NFP People on behalf of our client. Read Less
  • Customer Services Advisor - Hammersmith  

    - London
    Back to Results Customer Services AdvisorWe are seeking a confident an... Read More
    Back to Results Customer Services AdvisorWe are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services.Position: Customer Services AdvisorSalary: £28,357 per annumLocation: Hammersmith with hybrid workingHours: Full time, 35 hours per week including a mandatory office day on TuesdaysContract: PermanentClosing date: Friday 19 December 2025Interview date: Week commencing 12 January 2026About the RoleYou will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported.Key responsibilities include:Managing customer enquiries by phone and email, providing clear and accurate informationHandling tenancy and responsive repair queries, raising works orders and keeping residents informedKeeping records and systems updated with detailed and accurate notesLiaising with contractors to ensure repairs are completed efficientlySupporting rent and service charge enquiries, including taking paymentsHelping to manage voids and lettings by keeping applicant information up to dateWorking with colleagues across the organisation to ensure a seamless and resident focused serviceResponding professionally to complaints and helping drive improvements based on resident feedbackEnsuring all work complies with policies, procedures, safeguarding and data protection requirementsAbout YouWe are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience.You will have:Experience providing high quality customer service, including managing difficult conversationsExcellent written and verbal communication skillsStrong IT skills, including confidence using Microsoft OfficeExperience handling a high volume of callsAbility to prioritise workload and work to deadlinesA collaborative approach and the confidence to use your own judgementEmpathy, professionalism and a commitment to supporting residentsAn understanding of equality, diversity and inclusionIt would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided.About the OrganisationThe organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. #INDNFPPLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. Read Less
  • Email Marketing Specialist - Milton Keynes  

    - Milton Keynes
    Back to Results Email Marketing SpecialistLooking to take your career... Read More
    Back to Results Email Marketing SpecialistLooking to take your career in Digital Marketing to another level and utilise your skills where they really matter?We’re seeking a versatile Email Marketing Specialist with strong technical acumen, someone who can build high-impact email campaigns while also supporting CRM and web-based implementations.With 75 years of experience, the organisations focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The charity help children of all backgrounds, even in the most dangerous places, inspired by the Christian faith.Come join 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!Position: Email Marketing SpecialistLocation: Milton Keynes/HybridHours: Full-time, hours per weekContract: One year fixed termSalary: £30,874 per annum, depending on experience + good range of benefitsClosing Date: December 22, 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identifiedAbout the RoleThis role blends creative marketing execution with hands-on technical capabilities, including proficiency in Dynamics 365 and HTML/CSS for web customisation.Key responsibilities include:Email Campaign DevelopmentDynamics 365 Technical SupportWeb Customisation & CSSMaintain responsive design standards and accessibility best practices across digital touchpoints.About YouYou will have proven experience in developing and delivering email campaigns, including strategy, execution, analytics, design, and technical setup.You will also have:Solid understanding of Dynamics 365 Marketing and/or Customer Engagement modules, with the ability to design journeys, manage segments, and support automation.Strong experience working with HTML/CSS for email formatting, responsive design, and troubleshooting.Strong analytical skills and attention to detail.Ability to communicate effectively across marketing and technical teams.Experience supporting technical implementations and system configurations.Excellent problem-solving skills and cross-functional communication.In addition to the salary offered, we offer:A flexible and supportive working culturePension scheme (with employer contributions)Generous holiday allowanceFree parking (Milton Keynes office)Opportunities for faith-based gatherings, prayer, and devotionalsA welcoming, purpose-driven team who are passionate about making a differenceAbout the OrganisationJoin an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.You may also have experience in areas such Email Marketing, Email Marketing Officer, Email Marketing Specialist, Email Communications, Email Communications Officer, Email Communications Specialist, Marketing, Communications, Marketing and Communications, Direct Marketing, Digital Marketing. #INDNFPPLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany