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New Look
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  • Sales Advisor  

    - Royal Leamington Spa
    About Us At New Look we all stand by our brand values; keep it si... Read More
    About Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility- That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose – to be the most loved and trusted high street retailer and bring some much needed fun back to the high street. Every person makes New Look the incredible place it is to work, and together, we’re unstoppable. Within our buzzing environment all our talented people work hard but we ensure some fun is thrown in too! Fashion is personal and we want everyone to celebrate self-expression, helping our customers to look good, feel great and express themselves with fashion. At New Look we spend our days working to improve the way we do business , our only rule is that there are no rules and we want people who can make a difference, think big, think brave and aren’t afraid to make mistakes. Does that sound like you? About the Role: As a Sales Advisor with New Look, you will work with your Management team to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service and they want to return back to us. You will inspire our customers look good and can express themselves with the latest fashion wherever and whenever they want. You will achieve by being an ambassador for brand on the shop floor putting our customers at the heart of everything you do. About you Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way with an eye for the latest trends who champions our customers to express their own unique style.
    You will be passionate about service and your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager. Why New Look? At New Look we take pride in career progression, offering internal promotions to candidates who are ready to step up the career ladder. We also offer a huge staff discount of 40%, holiday days and access to our New Look Rewards which include some amazing discounts across a number of different businesses. Read Less
  • Sales Manager  

    - Stretford
    From our first store in the 1960s, a little Taunton shop with great c... Read More
    From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.  Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.  It's a busy and exciting time for the brand and we’re on the hunt for a Sales Manager to join our growing Trafford Centre team.  The Store: We are looking for a skilled and talented Sales Manager to lead a team in our Trafford Centre Store. As our Trafford Centre Sales Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing expectational customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves. The Role: In your shopping centre store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win! About you: You have previous large store management experience You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI’s and key objectives Commercial acumen Good understand of P and L and compliance reporting Excellent communication and interpersonal skills. Why New Look: Here, at New Look, everything that we do is for the love of fashion. We’ve been bringing the latest fashion to the high-street since 1969. We’re now a global, multichannel brand offering on-trend, value-fashion for women, men and teenage girls. Even after 50 years we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford. It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you. We are always on the lookout for talented, passionate people to join our New Look team. We also have a strong focus on people development, with lots of opportunities for you to grow professionally, starting with our fantastic induction programme which will immerse you into the New Look culture in one of our Stores of Learning. Your territory leader and people partner will work closely with you to identify development opportunities and ensure you are given the tools to drive your own career. Along with some exciting benefits. 40% staff discount Monthly 25% off privilege vouchers for family and friends to enjoy Quarterly sample sales Stakeholder Pension Don’t take it from us, next time you’re in one of our stores ask to speak to a manager and they’ll tell you all about it! We pride ourselves in being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role. Read Less
  • Sales Advisor  

    - Bournemouth
    About Us At New Look we all stand by our brand values; keep it si... Read More
    About Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility- That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose – to be the most loved and trusted high street retailer and bring some much needed fun back to the high street. Every person makes New Look the incredible place it is to work, and together, we’re unstoppable. Within our buzzing environment all our talented people work hard but we ensure some fun is thrown in too! Fashion is personal and we want everyone to celebrate self-expression, helping our customers to look good, feel great and express themselves with fashion. At New Look we spend our days working to improve the way we do business , our only rule is that there are no rules and we want people who can make a difference, think big, think brave and aren’t afraid to make mistakes. Does that sound like you? About the Role: As a Sales Advisor with New Look, you will work with your Management team to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service and they want to return back to us. You will inspire our customers look good and can express themselves with the latest fashion wherever and whenever they want. You will achieve by being an ambassador for brand on the shop floor putting our customers at the heart of everything you do. About you Every single person makes New Look the incredible place it is, and together we’re unstoppable. You are someone who expresses your style your way with an eye for the latest trends who champions our customers to express their own unique style.
    You will be passionate about service and your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager. Why New Look? At New Look we take pride in career progression, offering internal promotions to candidates who are ready to step up the career ladder. We also offer a huge staff discount of 40%, holiday days and access to our New Look Rewards which include some amazing discounts across a number of different businesses. Read Less
  • Store Manager  

    - St Albans
    From our first store in the 1960s, a little Taunton shop with great c... Read More
    From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.  Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.  It's a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing St Albans Store. The Store: As our St Albans Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed.  You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way! You will be fully accountable for the your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win! About you: You have previous store/deputy management experience
    You have a track record of effectively leading and managing a team
    You identify yourself as a New Look brand adorer
    You have a history of delivering and exceeding KPI’s and key objectives
    Commercial acumen
    Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
    Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. Why New Look? Here, at New Look, everything that we do is for the love of fashion. We’ve been bringing the latest fashion to the high-street since 1969. We’re now a global, multichannel brand offering on-trend, value-fashion for women, men and teenage girls. Even after 50 years we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford. It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you. We are always on the lookout for talented, passionate people to join our New Look team. We also have a strong focus on people development, with lots of opportunities for you to grow professionally, starting with our fantastic induction programme which will immerse you into the New Look culture in one of our Stores of Learning. Your territory leader and people partner will work closely with you to identify development opportunities and ensure you are given the tools to drive your own career. Along with some exciting benefits. 40% staff discount
    Monthly 25% off privilege vouchers for family and friends to enjoy
    Quarterly sample sales
    Stakeholder Pension Don’t take it from us, next time you’re in one of our stores ask to speak to a manager and they’ll tell you all about it! We pride ourselves in being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role. Read Less
  • Sales Manager  

    - Sheffield
    From our first store in the 1960s, a little Taunton shop with great c... Read More
    From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.  Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.  It's a busy and exciting time for the brand and we’re on the hunt for a Sales Manager to join our growing Meadowhall team.  The Store: Our Meadowhall store is a trendsetting fashion destination, dedicated to curating the latest styles and creating a unique shopping experience for our customers. We believe in the power of visual appeal to inspire and engage everyone who visits us. The Role: As a Visual Sales Manager you will be accountable for not only supporting the Store Manager and the store team to success, you will be developing and implementing visually appealing displays that showcase our latest fashion collections. While Creating eye-catching window displays and in-store setups to attract and retain customers. You will be fully accountable for the your store performance, by working alongside your Store manager and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win! About you: You have previous management experience Experience in visual merchandising, preferably in the fashion industry. You have a track record of effectively leading and managing a team You identify yourself as a New Look brand adorer You have a history of delivering and exceeding KPI’s and key objectives Commercial acumen Good understanding of compliance and P and L reporting Ability to thrive in a fast-paced, dynamic environment. Why New Look?  The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. You’ll also receive these amazing benefits, to name only a few:  40% staff discount  Monthly 25% off privilege vouchers for family and friends to enjoy  Season ticket loans  Pension - A contributory private pension scheme  Virtual GP access  Apply now to find out more.  We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.  Read Less
  • Branch Merchandising Assistant - Entry Level  

    - London
    Here, at New Look, everything that we do is for the love of fashion.... Read More
    Here, at New Look, everything that we do is for the love of fashion.

    We’ve been bringing the latest fashion to the high-street since 1969. We’re now a global, multichannel brand offering on-trend, value-fashion for women, men and teenage girls. Even after 50 years we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford. We invented fast fashion and it’s our colleagues today that continue our journey to create a New Look that everyone loves. It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you. We are always on the lookout for talented, passionate people to join our New Look team.
    The Role: Making stock and distribution suggestions ensuring optimized levels to help maximize sales and profit will be part of your daily tasks as well as preparing for the weekly distribution review.
    You will attend the weekly team meetings where the best and worst sellers will be identified understanding the causes and the appropriate actions. Store visits will be required from once a season with the Branch Merchandising team to gain an all-round understanding on the stock allocation levels and the product mix within different graded stores About you: Computer literate – Microsoft office word and excel
    Analytical approach
    Numeracy – GCSE level or above
    Attention to detail
    A proactive, preventative approach
    Good initiative and problem-solving skills
    Retail experience is essential
    Why New Look? Why New Look?
    The amazing people, the love of fashion, the 4pm Friday finishes – there are so many reasons to love working at New Look.
    We offer training to support you and your career progression, so that you can be at your absolute best.
    You’ll also receive these amazing benefits:
    • 40% staff discount
    • Monthly 25% off privilege vouchers for family and friends to enjoy
    • Quarterly sample sales
    • Season ticket loans
    Apply now to find out more. We pride ourselves in being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role.’ Read Less
  • Merchandising Administration Assistant - Level 2  

    - London
    We’re New Look and we’ve been at the forefront of British high-street... Read More
    We’re New Look and we’ve been at the forefront of British high-street fashion since 1969. Over the last 50 years, we’ve grown to be a global, multichannel brand offering on-trend, value-driven fashion for women, men, girls and boys. Our passion is feel-good fashion at feel-good prices – and we truly believe that all starts with us. Our values inspire us every day: we play to win, we’re customer-obsessed and we work as one to give each and every one of our customers That New Look Feeling. It's a busy and exciting time for the brand and we’re on the hunt for a Merchandising Admin Assistant to join our growing Merchandising team within our Outerwear Department. The Team In Merchandising we are responsible for the planning and stock management of our products across all our channels and markets. We work closely with Buying on how we can maximise our profit by putting the right product, in the right stores at the right times The Role: As Merchandising Administration Assistant you will put the customer requirements at the centre of our offer and support the Merchandising team to maximise sales opportunity and profitability, by planning and delivering a commercial level of sales and stock across all relevant regions and channels. Merchandising & Planning • Achieving department KPI’s in line with strategy and department plan, maximising sales and profit • Awareness of the Brand Vision • Managing daily /weekly tasks in line with ways of working • Preparation for Departmental Meetings • Taking ownership and finding solutions • Supporting commitment management through the weekly team updates, reviewing this daily and actioning all amends Intake Management • Management of intake and relationships with Suppliers to ensure products are delivered on time, Quality issues are dealt with in a timely manner, slippage is communicated to all relevant parties and compliance charges are followed through Purchase Orders • Creating, maintaining and managing PO’s, ensuring they are kept up to date and accurate • Weekly UDA (User Defined Attributes) management ensuring all are kept up to date and are correct Sizing • Completing ratio on orders, ensuring the correct ratio is purchased to optimise sales Pricing • Highlighting opportunities or where risks could arise on markdowns, promotions and / or repricing Reporting • Producing daily sales reports, feeding back to the Team, reviewing sales figures and advising on appropriate actions, such as repeat buying / increasing commitment; extending product further down the chain; and increasing replenishment to the best performing stores Distribution • Maintaining an effective working relationship with the Branch Merchandising Assistant, ensuring they are updated with delivery changes and managing the distribution plan alongside Branch Merchandising to maximise sales and manage risk, along with reporting back to the Team Product Awareness • An understanding of the New Look Customer • Basic understanding of our Customer Insight and Market Share About You: PC literate – Intermediate / Advanced Excel, Word, Powerpoint, Outlook. An understanding of fashion trends and knowledge of the high street Other Essential Skills
    Strong numerical and analytical skills
    Accuracy
    Confident communicator
    Previous experience working in Fashion / Retail and / or as a Merchandising Admin Assistant desirable Why New Look? The amazing people, the love of fashion, – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be at your absolute best and achieve your goals. You’ll also receive these amazing benefits, to name only a few: · 40% staff discount · Monthly 25% off privilege vouchers for family and friends to enjoy · Sample sales · Season ticket loans We pride ourselves in being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role. Read Less
  • Buyers Administration Assistant - Level 2  

    - London
    We’re New Look and we’ve been at the forefront of British high-street... Read More
    We’re New Look and we’ve been at the forefront of British high-street fashion since 1969. Over the last 50 years, we’ve grown to be a global, multichannel brand offering on-trend, value-driven fashion for women, men, girls and boys. Our passion is feel-good fashion at feel-good prices – and we truly believe that all starts with us. Our values inspire us every day: we play to win, we’re customer-obsessed and we work as one to give each and every one of our customers That New Look Feeling. It's a busy and exciting time for the brand and we’re on the hunt for a Buyers Admin Assistant to join our growing Buying team. The Team Buying is the department that brings together creative inspiration & commercial planning to deliver the best ranges for our customer. Product is at the heart of everything we do, from developing the best prints for dresses, the must have coat of the season or the ‘It’ bag. Always thinking ‘customer first’ we work hard with our suppliers in the UK & across the world to deliver fashion at amazing prices & as quickly as possible. Buying is fast paced and exciting & every day is unique. The Role: Planning Strategy awareness at Group and Department Level
    Awareness of Brand Vision
    Managing daily /weekly tasks in line with Ways Of Working (WOW)
    Preparation for Departmental Meetings
    Supporting the Buying team with data entry into the planning tool Buying Raising purchase orders
    Working to the Critical Path to meet all deadlines
    Dealing with issues arising with orders both internally and externally
    Taking ownership of finding solutions
    Coordinating barcode process
    Maintaining purchase orders in the Critical Path in the relevant system
    Assisting the team with supplier slippage management
    Actioning any order amendments under direction from the B&M team
    Supporting commitment through the weekly team updates Sample Management Processing samples received
    Labeling, logging, organising and filing samples
    Preparing samples for meetings
    Maintaining the departments range and samples
    Driving the press sample process to ensure that the department offer is fully potentialised
    Ensuring production samples are received in time to pre shoot for online sales
    Maintaining the latest imagery of samples
    Preparing samples in readiness for3PE partner meetings Trading Basic understanding of trade reports
    Basic understanding of trade decisions
    Attending Group Trade meetings Product Awareness An understanding of the New Look Customer
    Basic understanding of our Customer Insight and Market Share
    Actively contributing in trend and competitor analysis, making recommendations for changes or developments
    Ongoing familiarity of the competition’s product range
    Completing and reporting back on NL store visits and competitor shops About You: An understanding of fashion trends and knowledge of the high street
    Accuracy
    Confident communicator
    Demonstrates passion for Product
    Previous experience working in Fashion / Retail and / or as a Buying Admin Assistant
    Fashion Qualification / Other degree desirable Why New Look? The amazing people, the love for fashion- there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be at your absolute best and achieve your goals. You’ll also receive these amazing benefits, to name only a few: 40% staff discount
    Monthly 25% off privilege vouchers for family and friends to enjoy
    Quarterly sample sales
    Season ticket loans We pride ourselves in being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role. Read Less
  • CRM Manager (Loyalty)  

    - London
    From our first store in the 1960s, a little Taunton shop with great c... Read More
    From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.  Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.  It's a busy and exciting time for the brand and we’re on the hunt for a CRM Manager to join our growing CRM Team. This is a 12 month FTC.
    The Role As the CRM Marketing Manager, you will play a pivotal role in developing and executing comprehensive customer relationship management strategies to drive customer loyalty, engagement, and revenue growth. You will collaborate with cross-functional teams to ensure seamless integration of CRM initiatives across various channels, leveraging data-driven insights to optimize customer experiences. Develop the end-to-end CRM loyalty strategy, delivering an absolute best on class loyalty lifecycle programme driven by insight, customer research, data and personalisation stewardship. Embed RFM and attitudinal segmentation into the end-to-end life stage nudging and encouraging customers to move up the value pyramid and talking to customers in the right way at the right time. Project managing the loyalty programs within a matrix framework building timely and relevant reporting of KPI’s and acting on weekly trading rhythm and routines. Be Insight driven and Customer First, driving innovation through solid insight application driving loyalty decision making. The role is within the CRM team but will work cross-functionally with tech, performance marketing, brand, UX teams, and the in-house design studio to create and implement loyalty initiatives and lead seasonal planning. The successful candidate will take the lead on delivering the new New Look program across all channels, and with the support of a CRM assistant/Exec will have a 'hands-on' approach to this task as well as a strategic one. They’ll be passionate about delivering the best loyalty experience for our customers, whilst also leveraging new technologies in order to drive loyalty and ultimately competitive advantage.  Role Responsibilities  The New Look CRM Loyalty and App manager will be responsible for: End to End CRM loyalty program Developing the CRM loyalty strategy and responsible for delivery, execution, and key performance KPI’s Designing, managing and deploying the global Customer Loyalty strategy, creating timely cross channel loyalty programs that will increase loyalty, retention and encourage segment migration, ultimately resulting in improved RFM metrics and customer lifetime value Optimise and deploy the Loyalty benefits associated with the Loyalty strategy. Have ownership over Push and Email communications and collaborate closely with the SEO & Performance marketing teams to ensure Loyalty activities are deployed across all digital marketing platforms Develop bespoke programs for top customers in conjunction with the CLV and data strategy team Seeing the loyalty customer communication plan through to delivery and optimisation by consistently advocating the use of customer data Driving insight driven innovation and best in class plans and execution Collaborating with the wider CRM team to deliver a robust execution plan whereby results and next steps are regularly shared back to key stakeholders. Reviewing the performance of CRM initiatives weekly and generate actionable insights using a suite of in-house tools. Manage the Loyalty Marketing budget and understand customer financials to build cost-effective programs. Work with the CRM senior manager during the forecasting, planning & budgeting processes in order to meet agreed KPIs & targets Work with the Digital Design team to create the suite of assets required for Loyalty campaigns. Manage complex campaign delivery through team prioritisation and resource planning Research and recommend new strategic Loyalty opportunities. Reporting & Testing: Managing the delivery of the testing plan and analysing results by: Work with the analytics team to define Loyalty KPIS and measure customer segment performance and identify improvements – build and analyse relevant reports, oversee test/control design and execution, evaluate commercial and technical performance Work with the Customer Lifecycle & Retention Product owner to define the Loyalty product roadmap and create the requirements for the technology needed to support Loyalty initiatives Developing an ongoing testing strategy that allows for iterative improvement utilising data and customer insight to fuel deep and meaningful incremental opportunity across the lifecycle Applying critical insights, testing results and industry best practices to continually optimize and refine campaigns Supporting in the creation of weekly performance analysis packs & monthly in-depth performance review and recommendations. Managing ad-hoc reporting requests from other teams. Relationship & Stakeholder Management: Be the owner and POC for loyalty strategy and initiatives and development by: Maintaining strong relationships with our agencies, receiving regular updates on projects in progress. Maintaining strong relationships with internal stakeholders across product, ecom and marketing to enable the delivery of the loyalty program. Key technical and behavioural Skills 4+ years experience in a CRM role with a digital focus which demonstrates previous loyalty experience Deep experience in driving CRM app strategy and usage with demonstrable results A real passion for online fashion retail An experienced candidate who is comfortable identifying opportunities to maximise application of customer segmentations Passionate about the customer and understand the commercial benefit to be gained via increasing relevancy of communications A confident communicator who is able to both influence at senior levels, commercially astute and challenge the norm Excellent organisational skills and the ability to prioritise competing, ambiguous demands Outstanding work planning and time management skills: ability to prioritize Ability to build performance reports and build business cases and perform thorough sense checks on numbers Able to appropriately combine attention to detail with the longer term big picture/strategic thinking Intermediate/advanced excel, experience with Google Analytics or Omniture Experience working with an Email service provider (preferably Emarsys or similar tier 1 platform) Proficient in Microsoft Excel, Word and PowerPoint Experience working with analysts or a data agency desirable Experience in Personalisation tools such as Kick Dynamics Build and work within brand guidelines Comprehensive understanding of the Campaign management process, briefing, designing, proofing and delivery management Educated to a degree level or other equivalent qualification Excellent written and verbal English Why New Look?  The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. You’ll also receive these amazing benefits, to name only a few:  40% staff discount  Monthly 25% off privilege vouchers for family and friends to enjoy  Season ticket loans  Pension - A contributory private pension scheme  Virtual GP access  Apply now to find out more.  We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.  Read Less
  • Solution Architect  

    - Newcastle-under-Lyme
    From our first store in the 1960s, a little Taunton shop with great c... Read More
    From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one. It's a busy and exciting time for the brand and we’re on the hunt for a Solutions Architect to join our team. The Role: Responsible for providing technical solution designs and implementation guidance for complex retail and supply chain programmes. The role works closely with business stakeholders, delivery and support teams as well as the wider architecture community to implement key technologies that deliver cost-effective business change. Senior Solution Architects contribute to the strategy definition and generation of roadmaps for applications in business domains, ensuring a vision for key technologies is understood by stakeholders across the organisation. Responsibilities: Strategy, Governance & Planning Establish or improve controls around applications and solution components to ensure they are cost-effective, secure, compliant, performant, scalable and supported.
    Accountable for the technical and commercial viability of proposed solution designs
    Responsible for defining and ensuring that solution designs comply with best practice throughout project design, delivery and into support.
    Contribute to the architecture community at New Look through continual development of our artefacts, methodologies and processes, and identification and assessment of new and emerging technologies.
    Establish and communicate a cost-effective and viable vision for applications and their components, managing their evolution through a multi-year roadmap. Solution Design Generate and evaluate commercial and technical options that meet business requirements.
    Support the analysis of business and technical requirements, identifying risks, benefits and opportunities.
    Maintain an accurate set of architectural assets including as-is views, roadmaps, best practices and standards across a range of applications.
    Actively support stakeholders including other architects, technical managers, engineers, testers, and business SMEs to assure the quality of delivered solutions.
    Provide technical leadership for the design of technology solutions.
    Research, understand and provide briefings on technology innovation to internal stakeholders.
    Create and maintain strong relationships with external organisations to establish best practice and technology-fit for the organisation.
    Lead vendor selection activities, engaging stakeholders throughout the process About You: A degree in IT or related topic, or equivalent industrial experience.
    Previous experience as Architect, Technical Analyst, Senior Engineer on large programmes using both Agile and Waterfall project methodologies.
    Previous experience designing and delivering change in Omnichannel Retail and Supply Chain solutions.
    Experience co-ordinating in-house and 3rd party multi-disciplinary teams, both on-site and offshore.
    Proficiency in methods and techniques for structured reviews, including reviews of key design decisions, non-functional requirements, technical documents, test plans, business cases and other key deliverables.
    Strong interpersonal skills with the ability to work with business stakeholders to establish requirements, inspire others and champion solution ideas, and manage expectations in non-technical language.
    In-depth experience of solution design for on-premise, hybrid or multi-cloud solutions
    Experience establishing and maintaining enterprise-wide policies and standards
    Experience designing and implementing cloud solutions in either Azure, AWS or GCP.
    Understanding of networking standards such as HTTP/S, DNS, BGP
    Understanding of virtualisation and containerisation technologies
    Understanding of IaaC enabling technologies such as ARM or Terraform
    Exposure to observability platforms Why New Look?  The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. You’ll also receive these amazing benefits, to name only a few:  40% staff discount 
    Monthly 25% off privilege vouchers for family and friends to enjoy 
    Season ticket loans 
    Pension - A contributory private pension scheme 
    Virtual GP access  Apply now to find out more.  We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.  Read Less

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