Overview Who are we? We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR – CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability – Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) – Cardiff Life Awards 2024 Highly commended for Skills Development – IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation – Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) – Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) – EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award – Lloyd’s Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) – TIARA Awards 2024 Finalists for Employer of the Year, Financial both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Educational/qualification attainments Full UK Drivers License Knowledge, skills and experience Highly competent at all aspects of the role Previous experience in a recruitment or sales background Good market knowledge e.g. funding opportunities, PSL High knowledge of REC Code of Conduct Excellent knowledge of the recruitment process Full understanding of desk revenue generated as per set budget GP for individual desk Strong knowledge of the AWR legislation with the ability to manage AWR compliance Able to make decisions using available data and information Excellent time management skills – ability to plan and prioritise workload, maximising productivity Ability to assist junior team members Efficient user of RDB, Swyx and Teams Ability to build and maintain information bank Ability to promote services making high quality sales Ability to market through social media Excellent knowledge of child safeguarding Excellent telephone manner Maintains quality for all users Has a bank of testimonials readily available to promote service Able to manage margin control with the ability to deliver strong performance Personal qualities Able to communicate clearly and accurately with people at all levels Able to develop effective working relationships Able to effectively solve problems Able to maintain the highest levels of confidentiality and data security Able to remain positive and enthusiastic if working under pressure Able to work as part of a team Able to work independently High levels of accuracy and attention to detail Highly organised Self-motivated and self-reliant What we offer Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years’ service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day – to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Opportunity to join our 3% interest Christmas savings scheme Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business Regular social, health and well-being events Free on-site parking On-site Gym #J-18808-Ljbffr
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