Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for five consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video Job overview To provide an efficient performance and data support service to the Criminal Justice Liaison Service and North East London Foundation Trust, and to act as an effective interface with our partner organisation “TWay Foward”, NHS England and the wider Liaison and Diversion network, local legal services (HMCTS) and other key external
stakeholders.
Facilitate provider representation at a periodic data user group which
will meet on a regular basis in order to discuss:
· Issues of data collection, timetables and process
· The development of additional London specific indicators
· Interpretation of definitions and data quality checks
· Assurance of consistency across London-wide providers
NHS England has additionally developed a pan-London dashboard drawing on submitted data and other relevant police arrest data, in order to aid contract monitoring and review.
The post-holder will provide support to service leads and performance management with this.
Provide supervision and management of the Band 4 Criminal Justice Liaison Service Administrator, ensuring there is a framework to monitor standards of clinical practice. Main duties of the job Manage the total data needs of Criminal Justice Liaison Service
· Exercise professional accountability and responsibility
· Ensure relevant performance management information is captured, analysed and disseminated as required
· Be responsible for developing, improving and maintaining databases, as well as implementing database change
· Have an understanding of Criminal Justice Liaison Service’s KPI’s and ensure team compliance with Trust CQUINs
· Review performance data on a monthly basis and verify quality to agreed
specifications
· Be responsible for the implementation and ongoing management of the performance regime
· Understand contractual data performance targets and ensure alignment with projects/roles
· Develop and implement other data targets to monitor performance based on contractual requirements
· Monitor reliability and performance trends and develop improvement proposals
· Develop quality assurance measures to support achievement of meaningful outcomes for service users via close liaison with Managers at other partner organisations and NHS commissioners
· Participate in regular performance review meetings with designated Leads
· Interpret contract performance data to ensure that clinical staff are performing as agreed; update Operational and Clinical Leads regarding performance
Working for our organisation Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High-Cost Area Supplement
This post also attracts payment for High-Cost Area Supplement of 15% of the basic salary (minimum payment of £4,714 and a maximum payment of £5,941) (pro rata for part time staff).
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability Detailed job description and main responsibilities Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage. Person specification Qualifications Essential criteria NVQ level 3 or equivalent standard of literacy and numeracy
Good standard of education, GCSE or Equivalent including English and Mathematics Desirable criteria Professional Qualification Experience Essential criteria Previous experience of providing administrative support to a team within The NHS or relevant Health & Social Care.
In depth Up to date working hands-on experience of using Micro Office Excel and other associated software, such as Access, Outlook and Power –Point etc. at a high level.
In depth experience and understanding of Rio electronic record system
Recent experience of creating, designing, implementing and maintaining databases and reviewing and redeveloping existing data capture systems
Experience of extrapolating, analysing and organising data to provide reports for stakeholders
Experience of organising and delivering clinical supervision to junior staff along with maintenance of records.
Experience of audits and research. Desirable criteria Understanding of and experience of Quality Improvement (QI) processes.
Recent evidence of providing training and data support to team members Knowledge Essential criteria Up-to-date knowledge of current Trust initiatives, IT and HR policies.
Knowledge and recent experience of creating, designing, maintaining and implementing databases and overhauling existing data capture systems
Knowledge and recent experience of creating, designing, maintaining and implementing databases and overhauling existing data capture systems
High level of knowledge of secure data systems
An understanding of issues relating to equal opportunities and confidentiality.
Knowledge of Data Protection Act. Desirable criteria A basic knowledge of Mental Health Act 1983 Part II and Part III
Knowledge of Criminal Justice System and the needs of Mentally Disordered Offenders
Understanding of the issues involved in maintaining a health Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT: A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
Detailed information about our wellbeing and benefits offer can be found in this link. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.
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