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MSX TPS
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  • Parts Sales Executive -Blckburn  

    MSX TPS
    - Blackburn
    Apply Now
    About the RoleTPS Parts Sales ExecutiveWho are TPS?TPS provides indepe... Read More
    About the RoleTPS Parts Sales ExecutiveWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
    Job OpportunityWhat will you be doing?As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the CentreAchieve personal KPI‘s and revenue objectives with target customersAccurately identify parts to meet the customer sales requirementsUtilise all product promotions effectively to achieve specific targets setIdentify and leverage potential sales opportunities within customer baseMaintain own product knowledge and awareness of competitor activityBuild strong working relationships with customers through regular contact with them on the phone and via face to face visitsProvide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert adviceProvide timely communication to customer on their credit statusAssist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer serviceWork with the Sales Manager and others to achieve sales targets and provide a joined-up approach to salesHandle incoming calls and customer enquiries within KPI’s, using the approved greetingEnsure the proper and accurate use of all systems to search and order partsComplete all required documentation accurately and promptlyDeal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
    Essential SkillsWhat are we looking for?A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environmentConfident and capable communicator with proven experience of selling in a fast paced and/or telesales environmentPassion for providing a great customer service experienceExcellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholdersA team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basisExcellent attention to detail and accurate record-keepingIT literate, preferably with a good working knowledge of MS ExcelA passion for the automotive industry Read Less
    Apply Now

  • Parts Sales Executive - Sheffield  

    MSX TPS
    - Chesterfield
    Apply Now
    About the RoleTPS Parts Sales ExecutiveWho are TPS?TPS provides indepe... Read More
    About the RoleTPS Parts Sales ExecutiveWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
    Job OpportunityWhat will you be doing?As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the CentreAchieve personal KPI‘s and revenue objectives with target customersAccurately identify parts to meet the customer sales requirementsUtilise all product promotions effectively to achieve specific targets setIdentify and leverage potential sales opportunities within customer baseMaintain own product knowledge and awareness of competitor activityBuild strong working relationships with customers through regular contact with them on the phone and via face to face visitsProvide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert adviceProvide timely communication to customer on their credit statusAssist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer serviceWork with the Sales Manager and others to achieve sales targets and provide a joined-up approach to salesHandle incoming calls and customer enquiries within KPI’s, using the approved greetingEnsure the proper and accurate use of all systems to search and order partsComplete all required documentation accurately and promptlyDeal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
    Essential SkillsWhat are we looking for?A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environmentConfident and capable communicator with proven experience of selling in a fast paced and/or telesales environmentPassion for providing a great customer service experienceExcellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholdersA team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basisExcellent attention to detail and accurate record-keepingIT literate, preferably with a good working knowledge of MS ExcelA passion for the automotive industry Read Less
    Apply Now

  • Warehouse Manager - Bristol  

    MSX TPS
    - Bristol
    Apply Now
    About the RoleTPS Warehouse ManagerWho are TPS?TPS provides independen... Read More
    About the RoleTPS Warehouse ManagerWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres witha 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
    Job OpportunityWe have an exciting new opportunity for a Warehouse Manager to join our growing TPS business. Reporting to the Centre Manager, the TPS Warehouse Manager is responsible for running an effective and efficient warehouse through the management of the warehouse team to deliver excellent service to customers. The role carries the responsibility for maintaining the highest levels of stock integrity through efficient stock management and implementing TPS warehouse processes to ensure full audit traceability.
    Essential SkillsWarehouse and sales performanceSet and allocate performance targets for the Warehouse Operatives and Van Drivers.Regularly review targets with TPS Centre Manager and take action for any deviationsManaging the teamConduct regular 1:1 performance reviews to monitor the achievement of individual KPI’s, and provide developmental or corrective support where requiredWith the TPS Centre Manager, ensure the team is motivated and recognised through appropriate rewards and bonusesCustomerProvide a high level of service to customers by ensuring your team follow the correct ware house processes and proceduresWith the TPS management team, monitor delivery schedules to help maintain and improve service levelsProvide a professional image to the customer in line with TPS operational standardsManaging StockEnsure that all inbound stock is checked, allocated to the correct locations and any anomalies or damages are reported immediatelyEnsure all stock movements out of the building prior to despatch are accurately controlled – guarding against any unauthorised removal of parts stockMaintain a stock inventory to ensure shelf to system accuracyEnsure stock is kept safe, secure and in good condition, as per TPS/VWG process guidelinesConduct and document daily perpetual inventory checks. Support the stock audit team as requiredEnsure returns are processed are dealt with in accordance with current TPS process manual guidelinesManaging deliveriesThrough the team, ensure orders are picked accurately and promptly ready for despatch to the customerEnsure all customer delivery anomalies are reported to the Sales Team to advise the customer accordinglyEnsure a clear understanding of where the delivery vans are at all times – allowing visibility to the rest of the teamSystems and processesAdhere to health and safety regulations at all times (particularly Manual Handling practices)Maintain a clean, tidy and efficient environment for the team to work inComply with established business processes and guidelines (including warranty)Ensure that all exchange units are dealt with in accordance with current TPS process manual guidelinesEnsure that cash and cheques are handled securely
    Read Less
    Apply Now

  • Parts Sales Executive - Cardiff  

    MSX TPS
    - Cardiff
    Apply Now
    About the RoleTPS Parts Sales ExecutiveWho are TPS?TPS provides indepe... Read More
    About the RoleTPS Parts Sales ExecutiveWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
    Job OpportunityWhat will you be doing?As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the CentreAchieve personal KPI‘s and revenue objectives with target customersAccurately identify parts to meet the customer sales requirementsUtilise all product promotions effectively to achieve specific targets setIdentify and leverage potential sales opportunities within customer baseMaintain own product knowledge and awareness of competitor activityBuild strong working relationships with customers through regular contact with them on the phone and via face to face visitsProvide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert adviceProvide timely communication to customer on their credit statusAssist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer serviceWork with the Sales Manager and others to achieve sales targets and provide a joined-up approach to salesHandle incoming calls and customer enquiries within KPI’s, using the approved greetingEnsure the proper and accurate use of all systems to search and order partsComplete all required documentation accurately and promptlyDeal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
    Essential SkillsWhat are we looking for?A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environmentConfident and capable communicator with proven experience of selling in a fast paced and/or telesales environmentPassion for providing a great customer service experienceExcellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholdersA team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basisExcellent attention to detail and accurate record-keepingIT literate, preferably with a good working knowledge of MS ExcelA passion for the automotive industry Read Less
    Apply Now

  • Business Development Manager Stoke-Chester-North Wales  

    MSX TPS
    - Chester
    Apply Now
    About the RoleTPS Business Development ManagerWho are TPS?TPS provides... Read More
    About the RoleTPS Business Development ManagerWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
    Job OpportunityWhat will you be doing?Reporting to the TPS Area Sales Manager, working across multiple TPS Centres the BDM will be accountable for achieving sales targets and growing a loyal customer base. Delivering an exceptional customer experience is also an essential part of this role as is being a brand and product expert.SalesWork with the ASM and TPS Centre Managers to create and deliver on a sales strategy to consistently increase sales revenues from mechanical customers whilst maintaining a loyal customer baseAchieve target KPI's and revenue objectives in your territory for key mechanical customersIdentify, secure and develop new customer accounts within territoryEnsure marketing initiatives are embedded and supported and monitor the success of the targeted customer sets , promotions and campaignsPresent and report on sales and marketing activity v performanceUtilise internal and external market data to develop an understanding of the potential sales opportunities within the customer base and territoryEnsure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the "Features and Benefits" of the TPS product range especially the genuine v non-genuine aspect and are adequately trained to overcome sales objectionsEffectively manage your time to maximise opportunities from customer visitsWork with TPS Centre colleagues to leverage customer set visits and call objectivesStakeholder ManagementKeep key stakeholders updated on sales performance via formal and informal market plus statistical presentationsManage and maximise the support from the business investor partner and TPS investors in order to support your targets and objectivesWork collaboratively with ASM and CMs and contribute to the Business Improvement PlansCustomer ExperienceManage and maintain relationships with all customersProvide the highest level of customer service by offering a knowledgeable, responsive, courteous service that reflects the image and reputation of the TPS business
    Essential SkillsWhat are we looking for?An ability to effectively engage and communicate with a diverse range of stakeholdersProven experience of creating strategies and managing activities to grow and develop businessA practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunityExperience of managing national campaigns and activitiesA proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environmentA thorough understanding of the core processes necessary to deliver centre excellence in specified areaPossess a high degree of IT literacyMinimum GCSE in Maths and English Language or equivalent Read Less
    Apply Now

  • Parts Sales Executive - Wolverhampton  

    MSX TPS
    - Wolverhampton
    Apply Now
    About the RoleTPS Parts Sales ExecutiveWho are TPS?TPS provides indepe... Read More
    About the RoleTPS Parts Sales ExecutiveWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
    Job OpportunityWhat will you be doing?As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the CentreAchieve personal KPI‘s and revenue objectives with target customersAccurately identify parts to meet the customer sales requirementsUtilise all product promotions effectively to achieve specific targets setIdentify and leverage potential sales opportunities within customer baseMaintain own product knowledge and awareness of competitor activityBuild strong working relationships with customers through regular contact with them on the phone and via face to face visitsProvide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert adviceProvide timely communication to customer on their credit statusAssist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer serviceWork with the Sales Manager and others to achieve sales targets and provide a joined-up approach to salesHandle incoming calls and customer enquiries within KPI’s, using the approved greetingEnsure the proper and accurate use of all systems to search and order partsComplete all required documentation accurately and promptlyDeal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
    Essential SkillsWhat are we looking for?A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environmentConfident and capable communicator with proven experience of selling in a fast paced and/or telesales environmentPassion for providing a great customer service experienceExcellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholdersA team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basisExcellent attention to detail and accurate record-keepingIT literate, preferably with a good working knowledge of MS ExcelA passion for the automotive industry Read Less
    Apply Now

  • Business Development Manager - Cornwall/Plymouth  

    MSX TPS
    - Plymouth
    Apply Now
    About the RoleTPS Business Development ManagerWho are TPS?TPS provides... Read More
    About the RoleTPS Business Development ManagerWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
    Job OpportunityWhat will you be doing?Reporting to the TPS Area Sales Manager, working across multiple TPS Centres the BDM will be accountable for achieving sales targets and growing a loyal customer base. Delivering an exceptional customer experience is also an essential part of this role as is being a brand and product expert.SalesWork with the ASM and TPS Centre Managers to create and deliver on a sales strategy to consistently increase sales revenues from mechanical customers whilst maintaining a loyal customer baseAchieve target KPI's and revenue objectives in your territory for key mechanical customersIdentify, secure and develop new customer accounts within territoryEnsure marketing initiatives are embedded and supported and monitor the success of the targeted customer sets , promotions and campaignsPresent and report on sales and marketing activity v performanceUtilise internal and external market data to develop an understanding of the potential sales opportunities within the customer base and territoryEnsure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the "Features and Benefits" of the TPS product range especially the genuine v non-genuine aspect and are adequately trained to overcome sales objectionsEffectively manage your time to maximise opportunities from customer visitsWork with TPS Centre colleagues to leverage customer set visits and call objectivesStakeholder ManagementKeep key stakeholders updated on sales performance via formal and informal market plus statistical presentationsManage and maximise the support from the business investor partner and TPS investors in order to support your targets and objectivesWork collaboratively with ASM and CMs and contribute to the Business Improvement PlansCustomer ExperienceManage and maintain relationships with all customersProvide the highest level of customer service by offering a knowledgeable, responsive, courteous service that reflects the image and reputation of the TPS business
    Essential SkillsWhat are we looking for?An ability to effectively engage and communicate with a diverse range of stakeholdersProven experience of creating strategies and managing activities to grow and develop businessA practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunityExperience of managing national campaigns and activitiesA proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environmentA thorough understanding of the core processes necessary to deliver centre excellence in specified areaPossess a high degree of IT literacyMinimum GCSE in Maths and English Language or equivalent Read Less
    Apply Now

  • Sales Manager - Sheffield  

    MSX TPS
    - Chesterfield
    Apply Now
    About the RoleTPS Sales ManagerWho are TPS?TPS provides independent ga... Read More
    About the RoleTPS Sales ManagerWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
    Job OpportunityWhat will you be doing?As Sales Manager reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers.Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targetsContinually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are metWith the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be metMaintain own product knowledge and awareness of competitor activityConduct regular 1:1 performance reviews to monitor the achievement of individual KPI’s, and provide developmental or corrective support where requiredWith the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewardsProvide and maintain an excellent level of service to customers via the teamWith the Centre management team, monitor delivery schedules to help maintain and improve service levelsConduct business with the highest level of integrity and professionalismEnsure the proper and accurate use of all business systems throughout the teamEnsure compliance with business standards and processes, financial, legal, warranty and ethical guidelines
    Essential SkillsWhat are we looking for?A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales ExecutivesPassionate about providing a great customer service experienceA confident and capable communicator who can build strong relationships with all key stakeholders and clientsHigh degree of IT literacy and a proficient user of MS OfficeSales focussedResults orientatedA passion or interest in the automotive industry or providing great customer service Read Less
    Apply Now

  • Centre Manager - Milton Keynes  

    MSX TPS
    - Milton Keynes
    Apply Now
    About the RoleTPS Centre ManagerWho are TPS?TPS provides independent g... Read More
    About the RoleTPS Centre ManagerWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
    Job OpportunityWhat will you be doing?As Centre Manager you will be responsible for leading, managing and motivating your TPS team to deliver and achieve the business plans and objectives of the Centre, to ensure excellence in customer service, to develop strategic plans and ensure all processes are in place to run a successful TPS Centre.Ensure that the Centre targets and business objectives are achievedTranslate overall sales targets into departmental targets and, with first line management, set challenging but achievable goalsEnsure the team is motivated, recognised and incentivisedCreate Personal Development Plans, monitor progress and provide developmental or corrective support where requiredCreate a Manpower Plan for your centre and put a succession plan in placeCreate and maintain a customer centric culture in the businessMaintain a high level of customer satisfaction via the teamWork within the identified sales strategy to increase sales revenues within the team to devise and implement sales plansRegularly monitor business performance. Identify opportunities for improvement and take action for any deviationsAnalyse internal and external market data to develop an understanding of the potential sales opportunitiesWork to achieve agreed business plan and budget – controlling costs within agreed parameters including Gross Margin levelsEnsure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty)Maintain an effective relationship with all stakeholders• Ensure the overall security of the stock and premises
    Essential SkillsWhat are we looking for?Proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environmentA passion for providing a great customer service experience and the automotive industryPossess the ability to communicate effectively and build strong relationships with key stakeholdersBe experienced at devising strategies and implementing plansThe ability to provide an exceptional customer service experienceAbility to plan strategies and activities to grow and develop a businessBe sales focussed and results orientatedHave a high degree of IT literacy and a proficient user of MS OfficeManagement experience Read Less
    Apply Now

  • Parts Sales Executive - Gatwick  

    MSX TPS
    - Crawley
    Apply Now
    About the RoleTPS Parts Sales ExecutiveWho are TPS?TPS provides indepe... Read More
    About the RoleTPS Parts Sales ExecutiveWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
    Job OpportunityWhat will you be doing?As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the CentreAchieve personal KPI‘s and revenue objectives with target customersAccurately identify parts to meet the customer sales requirementsUtilise all product promotions effectively to achieve specific targets setIdentify and leverage potential sales opportunities within customer baseMaintain own product knowledge and awareness of competitor activityBuild strong working relationships with customers through regular contact with them on the phone and via face to face visitsProvide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert adviceProvide timely communication to customer on their credit statusAssist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer serviceWork with the Sales Manager and others to achieve sales targets and provide a joined-up approach to salesHandle incoming calls and customer enquiries within KPI’s, using the approved greetingEnsure the proper and accurate use of all systems to search and order partsComplete all required documentation accurately and promptlyDeal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
    Essential SkillsWhat are we looking for?A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environmentConfident and capable communicator with proven experience of selling in a fast paced and/or telesales environmentPassion for providing a great customer service experienceExcellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholdersA team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basisExcellent attention to detail and accurate record-keepingIT literate, preferably with a good working knowledge of MS ExcelA passion for the automotive industry Read Less
    Apply Now
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