When it comes to performance, skills and experience don’t tell the whole story. They only tell us what to do in known, predictable, and contextual situations. We look for attributes as they tell us how you behave in all situations, particularly unknown, challenging, or stressful ones when you can’t apply your learnt skills. We have big ambitions, and we need people who work here to have big ambitions too. To achieve our growth plans we need talented and driven people who are curious and comfortable with uncertainty and step outside their comfort zone to learn and try new things.If you're the kind of person who rolls up your sleeves and gets stuck in, we want to hear from you! Watch HERE to find out what it takes to be successful and build a better career at MSC. Requisition ID : 19910 Employment Type : Full Time Job Category : Business Transformation Work Location : Wednesbury, UK Potential Work Location : United Kingdom : England : Wednesbury || United Kingdom : England : West Midlands Salesforce Admin Lead (Sales, Data & Marketing Cloud) We’re looking for a proactive and hands-on Salesforce Admin Lead to take ownership of our Salesforce platform and support its evolution across Sales Cloud, Data Cloud, and Marketing Cloud. This is an exciting opportunity for an experienced Salesforce Administrator or Admin/Developer who is keen to expand into Data Cloud, marketing enablement, and emerging AI capabilities, with access to Trailhead, mentoring, and partner support.You’ll begin by stabilising and optimising our Sales Cloud environment—improving usability, strengthening data quality, and ensuring the platform is well-configured and trusted. As the role develops, you’ll help establish strong data foundations that enable Marketing and support future AI-driven use cases. Key responsibilities include:Acting as the primary Salesforce administrator, managing users, permissions, flows, and configurations
Supporting and enhancing Sales Cloud performance and data integrity
Contributing to the implementation and use of Data Cloud, including data modelling and identity resolution
Enabling Marketing through structured, reliable datasets and supporting Marketing Cloud data processes
Maintaining documentation, supporting releases, and driving continuous platform improvement
Collaborating with internal stakeholders and external partners
What success looks like (first 12 months):A stable, well-adopted Sales Cloud environment
Improved data quality and consistency
Marketing empowered with reliable, self-serve data
Foundational Data Cloud capability established
Reduced reliance on external Salesforce support
Skills & experience:Proven Salesforce Administration experience
Strong Sales Cloud knowledge, including flows and automation
Hands-on, detail-oriented approach with a passion for data quality
Curiosity and willingness to learn new Salesforce capabilities
Exposure to Data Cloud, Marketing Cloud, or AI features (e.g. Einstein) is advantageous but not essential. This role suits someone eager to grow into broader platform ownership in a supportive, evolving environment. Why MSC?The journey to the best version of yourself starts with us. If you’re searching for an employer that will enable you to learn, grow and make a difference, you’ve found it.You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact. We have created a psychologically safe and inclusive environment where we treat our associates as adults and give them autonomy to make decisions, take risks and learn from mistakes.You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success.Our people-centric culture will encourage you to continuously develop, both professionally and personally. From our culture to our forward-thinking leadership, you’ll soon realise that you have an incredible opportunity here to be your best self.Whether your career path is vertical or squiggly we’d love to watch you grow and reach your full potential with us. Watch HERE to find out what it’s like to work at MSC and join us as we continue to build a team of people doing their best workWe won’t just give you a job, we’ll enable you to be yourself, discover opportunity, unlock your potential, and design your career.
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