Company Detail

Job Openings

• 

  Reception Supervisor  

  Mount Royal Hotel Edinburgh

  [fulltime] - Edinburgh

  Posted: 23/01/2026

  Apply Now

  Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a c... Read More

  Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a charming and engaging Reception Supervisor with a passion for service excellence. You will report to the Assistant Front Office Manager, working towards providing our guests with memorable experiences of the city. A Reception Supervisor will:Guest Services: Ensures the team offer a warm welcome, accurate information, and ensures guest comfort and safety.Guest Assistance: Offers recommendations, arranges transportation and excursions, and anticipates guest needs for an exceptional experience.Check-ins/Check-outs: Performs check-ins and check-outs following company procedures. Handles special requests.Communication & Coordination: Maintains effective communication, supports the night team, and ensures smooth operation through daily briefings and updated handover systems.Shift Duties: Ensures completion of set shift tasks, maintains handover system, and controls the till. Upskills team members on tasks.Financial & Policy Compliance: Manages guest accounts, processes payments, prints financial reports, addresses financial discrepancies and adheres to company policies, providing necessary updates to the team.To be successful in the role of Reception Supervisor, we require:Effective communication skills in written and spoken EnglishProven standards of customer service experience within a hospitality environmentPrevious Front Office Supervisory experience (advantageous)Knowledge of Property Management Systems (PMS) (advantageous) Working with us provides the following benefits to you:Genuine career opportunities within our businessValuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunitiesStaff incentives when you and the team performAbout UsThe Unlimited Collection is a brand of The Ascott Limited.At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.Jupiter Hotels Holdings LimitedTrading as: Mount Royal Hotel Edinburgh by the Unlimited Collection managed by The Ascott LimitedPrivacy Policy | Personal Data | Ascott Read Less

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• 

  Marketing Executive  

  Mount Royal Hotel Edinburgh

  [fulltime temporary] - Edinburgh

  Posted: 23/01/2026

  Apply Now

  Mount Royal Hotel Edinburgh is seeking a creative, proactive and comme... Read More

  Mount Royal Hotel Edinburgh is seeking a creative, proactive and commercially minded Marketing Executive to support and enhance the hotel’s brand presence and guest engagement for a fixed term twelve month contract.
  Reporting to the Hotel General Manager, you will play a key role in executing marketing strategies across the hotel, with a strong focus on digital content, social media, and promoting the hotel’s newly refurbished restaurant and bar. You will work closely with Sales & Marketing, Operations, Food & Beverage, and Corporate teams to ensure a consistent and compelling brand experience across all touchpoints.
  A Marketing Executive will be responsible for:
  Developing and executing marketing strategies in collaboration with key stakeholders to enhance brand visibilityManaging and coordinating social media campaigns to promote Food & Beverage offerings, hotel events, and guest experiencesCreating, scheduling and publishing engaging content across platforms including Instagram, Facebook and LinkedInMonitoring and responding to social media engagement to build an active and positive online communitySupporting the planning and delivery of marketing events, brand activations and PR initiatives to increase footfall and visibilityCollaborating with the Food & Beverage team on promotional materials, menus and seasonal campaignsProducing marketing collateral such as brochures, flyers, digital assets and email campaignsWorking with department heads to identify promotional opportunities aligned with operational goalsProviding operational support across departments to ensure brand consistency throughout the guest journeyAttending regular cross-departmental meetings to align on marketing campaigns and objectivesEnsuring compliance with health and safety policies and upholding brand standardsPromoting a collaborative and positive work culture that supports employee engagement and development
  
  To be successful in the role of Marketing Executive, we require:
  A Bachelor’s degree in Marketing, Business, Communications or a related field, or equivalent relevant experienceProven marketing experience, ideally within hospitality, travel, lifestyle or high-volume restaurant environmentsStrong understanding of social media platforms, digital marketing and content strategyExcellent written and verbal communication skills, with fluency in EnglishStrong organisational, time management and project management skillsA creative, proactive and detail-focused approachAbility to collaborate effectively with cross-functional teams in a fast-paced environmentA passion for storytelling, branding and delivering exceptional guest experiencesHospitality or serviced apartment background desirable but not essential
  
  Working with us provides the following benefits to you:
  Genuine career opportunities within our businessValuable on-the-job training, along with access to our digital online learning platform and a wide range of learning and development opportunitiesStaff incentives when you and the team perform
  
  About Us
  The Unlimited Collection is a brand of The Ascott Limited.
  At The Ascott Limited, we embrace diversity, equity and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
  A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.
  Employer: Jupiter Hotels Holdings Limited
  
  Trading as: Mount Royal Hotel Edinburgh by The Unlimited Collection, managed by The Ascott Limited
  Privacy Policy | Personal Data | Ascott  Read Less

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• 

  Duty Manager  

  Mount Royal Hotel Edinburgh

  [fulltime] - Edinburgh

  Posted: 23/01/2026

  Apply Now

  Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a c... Read More

  Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a charming and engaging Duty Manager with a passion for service excellence to start with us by October 2025.You will report to the Assistant Front Office Manager, supporting/working towards providing our guests with memorable experiences of the city.Key Responsibilities:A Duty Manager (Guest Service Manager) will be responsible for: Ensures the Front Office team offers a warm welcome, accurate information, and guest comfort and safety. Oversees adherence to company procedures (check-in, check-out, cash and key handling). Manages team communication and fosters a collaborative environment. Supports the Assistant Front Office Manager with recruitment, performance management, talent development, and absence management. Handles guest queries and complaints, involving senior management when necessary. Manages bookings, room allocations, group reservations, and special requests. Initiates and maintains effective communication within the department and with other departments. Ensures compliance with safety and security procedures, financial tasks, and assists with revenue management.Qualifications/ Experience:To be successful in the role of Duty Manager, we require: Excellent guest engagement skills Cash and Key handling experience Knowledge of relevant legislation: health and safety, employment Ability to act on own initiative and think ahead in to exceed expectations Creativity and confidence to find solutions to everyday challenges Experienced working in a four-star hotel as a supervisorBenefits:Working with us provides the following benefits to you: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Staff incentives when you and the team performAbout us:
  The Unlimited Collection is a brand of The Ascott Limited. 
  At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. 
  A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.
  Jupiter Hotels Holdings Limited Trading as: Mount Royal Hotel Edinburgh by the Unlimited Collection managed by The Ascott Limited
  Privacy Policy | Personal Data | Ascott Read Less

  Apply Now
• 

  Food and Beverage Attendant  

  Mount Royal Hotel Edinburgh

  [fulltime] - Edinburgh

  Posted: 23/01/2026

  Apply Now

  The Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking... Read More

  The Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a charming and engaging Food and Beverage Attendant with a passion for service excellence. 
  
  You will report to the Assistant Food and Beverage Manager, working towards providing our guests with memorable experiences of the restaurant.  
  The Food and Beverage Attendant will:  Be highly courteous and give our guests a memorable service and lasting impression Provide exceptional service by demonstrating full knowledge of our products and facilities Ensure that the daily task list is completed effectively Work collaboratively with your colleagues to deliver captivating experiences Take initiative in accomodating our guests needs in a resourceful mannerTo be successful in the role of Food and Beverage Attendant, we require: Excellent guest engagement skills An ability to bring the guest experience to life throughout the hotel The ability to communicate and organize yourself in line with different guest expectations A good command of English is essential, a second language is advantageous Working with us provides the following benefits to you: 
  
  
  Genuine
  career opportunities within our business 
  
  
  
  Valuable
  on the job training, along with access to our digital online learning
  platform and numerous other learning and development
  opportunities 
  
  
  
  Staff
  incentives when you and the team perform 
  
  
  About Us
  
  The Mount Royal Hotel Edinburgh by the Unlimited Collection is a
  brand of The Ascott Limited.   
  
  At The Ascott Limited, we embrace diversity, equity, and
  inclusion, welcoming applicants of all backgrounds to create a supportive and
  thriving workplace where everyone can contribute their unique perspectives.   
  
  A trusted hospitality company, Ascott’s presence extends
  across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the
  USA. Its diversified accommodation offerings span serviced
  residences, coliving properties, hotels and independent
  senior living apartments. Ascott's award-winning hospitality brands
  include Ascott, Citadines, lyf, Oakwood, Somerset, The
  Crest Collection, The Unlimited
  Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello.
  Through Ascott Star Rewards (ASR), Ascott’s loyalty programme,
  members enjoy exclusive privileges and offers at participating properties.
  
  Privacy Policy | Personal Data | Ascott  Read Less

  Apply Now
• 

  Porter  

  Mount Royal Hotel Edinburgh

  [fulltime] - Edinburgh

  Posted: 23/01/2026

  Apply Now

  The Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking... Read More

  The Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a charming and engaging Porter with a passion for service excellence. 
  
  You will report to the Assistant Front Office Manager, supporting/working towards providing our guests with memorable experiences of the city.
  The Porter will be responsible for: Guest Services: Offers a warm welcome, provides accurate information, assists with luggage, and ensures comfort and safety. Checklists & Procedures: Completes checklists as per SOPs, maintains presence at the entrance, and complies with Health & Safety and Hygiene procedures. Deliveries & Requests: Manages deliveries, local transport bookings, and handles guest feedback and requests. Team Collaboration: Works as part of a team, promotes hotel facilities, and supports colleagues. General Duties: Keeps lobby tidy, follows manual handling techniques, and may work as night porter when needed. 
  To be successful in the role of Porter, we require: Excellent guest engagement skills Confident and calm manner  Previous customer service experience
  Working with us provides the following benefits to you: 
  
  
  Genuine
  career opportunities within our business 
  
  
  
  Valuable
  on the job training, along with access to our digital online learning
  platform and numerous other learning and development
  opportunities 
  
  
  
  Staff
  incentives when you and the team perform 
  
  
  About Us
  
  The Mount Royal Hotel Edinburgh by the Unlimited Collection is a
  brand of The Ascott Limited.   
  
  At The Ascott Limited, we embrace diversity, equity, and
  inclusion, welcoming applicants of all backgrounds to create a supportive and
  thriving workplace where everyone can contribute their unique perspectives.   
  
  A trusted hospitality company, Ascott’s presence extends
  across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the
  USA. Its diversified accommodation offerings span serviced
  residences, coliving properties, hotels and independent
  senior living apartments. Ascott's award-winning hospitality brands
  include Ascott, Citadines, lyf, Oakwood, Somerset, The
  Crest Collection, The Unlimited
  Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello.
  Through Ascott Star Rewards (ASR), Ascott’s loyalty programme,
  members enjoy exclusive privileges and offers at participating properties.
  
  Privacy Policy | Personal Data | Ascott 
  Read Less

  Apply Now

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