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• 

  Receptionist  

  Mount Royal Hotel Edinburgh

  [fulltime] - Edinburgh

  Posted: 30/12/2025

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  Mount Royal Hotel Edinburgh by The Unlimited Collection is seeking a c... Read More

  Mount Royal Hotel Edinburgh by The Unlimited Collection is seeking a charming and engaging Receptionist with a passion for service excellence. 
  You will report to the Assistant Front Office Manager, working towards providing our guests with memorable experiences of the city.  
  A Receptionist will be responsible for: Giving our guests a memorable welcome and lasting impression Providing exceptional service by demonstrating full knowledge of our products, services and facilities Ensuring that the daily task list is completed effectively Working collaboratively with your colleagues to deliver captivating experiences Taking initiative in accommodating our guests needs in a resourceful mannerTo be successful in the role of Receptionist, we require: Excellent guest engagement skills An ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly The ability to communicate and organize yourself in line with different guest expectations A good command of English is essential, a second language is advantageous Working with us provides the following benefits to you: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Staff incentives when you and the team perform About UsMount Royal Hotel Edinburgh The Unlimited Collection is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.  Jupiter Hotels Limited  Trading as: Mount Royal Hotel Edinburgh by the Unlimited Collection managed by The Ascott Limited Privacy Policy | Personal Data | Ascott  Read Less

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• 

  Porter  

  Mount Royal Hotel Edinburgh

  [fulltime] - Edinburgh

  Posted: 30/12/2025

  Apply Now

  The Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking... Read More

  The Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a charming and engaging Porter with a passion for service excellence. 
  
  You will report to the Assistant Front Office Manager, supporting/working towards providing our guests with memorable experiences of the city.
  The Porter will be responsible for: Guest Services: Offers a warm welcome, provides accurate information, assists with luggage, and ensures comfort and safety. Checklists & Procedures: Completes checklists as per SOPs, maintains presence at the entrance, and complies with Health & Safety and Hygiene procedures. Deliveries & Requests: Manages deliveries, local transport bookings, and handles guest feedback and requests. Team Collaboration: Works as part of a team, promotes hotel facilities, and supports colleagues. General Duties: Keeps lobby tidy, follows manual handling techniques, and may work as night porter when needed. 
  To be successful in the role of Porter, we require: Excellent guest engagement skills Confident and calm manner  Previous customer service experience
  Working with us provides the following benefits to you: 
  
  
  Genuine
  career opportunities within our business 
  
  
  
  Valuable
  on the job training, along with access to our digital online learning
  platform and numerous other learning and development
  opportunities 
  
  
  
  Staff
  incentives when you and the team perform 
  
  
  About Us
  
  The Mount Royal Hotel Edinburgh by the Unlimited Collection is a
  brand of The Ascott Limited.   
  
  At The Ascott Limited, we embrace diversity, equity, and
  inclusion, welcoming applicants of all backgrounds to create a supportive and
  thriving workplace where everyone can contribute their unique perspectives.   
  
  A trusted hospitality company, Ascott’s presence extends
  across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the
  USA. Its diversified accommodation offerings span serviced
  residences, coliving properties, hotels and independent
  senior living apartments. Ascott's award-winning hospitality brands
  include Ascott, Citadines, lyf, Oakwood, Somerset, The
  Crest Collection, The Unlimited
  Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello.
  Through Ascott Star Rewards (ASR), Ascott’s loyalty programme,
  members enjoy exclusive privileges and offers at participating properties.
  
  Privacy Policy | Personal Data | Ascott 
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• 

  Breakfast Manager  

  Mount Royal Hotel Edinburgh

  [fulltime] - Edinburgh

  Posted: 29/12/2025

  Apply Now

  Mount Royal Hotel Edinburgh by the Unlimited Collection is looking for... Read More

  Mount Royal Hotel Edinburgh by the Unlimited Collection is looking for a passionate and dynamic individual with a flair for leadership and a commitment to exceptional service to join our team as a Breakfast Manager. 
  The Breakfast Manager will be responsible to:
  
  Take responsibility for the daily breakfast operations of both Front of House and Kitchen teams, ensuring smooth and efficient serviceAssist the Food and Beverage Manager in developing and implementing the business plan, identifying commercial opportunities to maximise revenue and deliver against budget targetsLead by example in delivering a memorable breakfast experience that exceeds guest expectationsEnsure compliance with all health and safety regulations while maintaining a clean, safe, and welcoming environmentSupport in the recruitment, training, and coaching of new team members across FOH and BOH, fostering a positive, service-led cultureOversee the planning and delivery of rotas to meet business needs while maintaining excellent service standardsMonitor food quality and presentation, ensuring consistency with the hotel’s high standardsMaintain effective stock control, oversee breakfast pricing in the catering software system, and ensure all financial procedures are followed accuratelyAssist the Food and Beverage Manager in the analysis and use of financial data to drive optimum performanceLiaise with suppliers and clients, sourcing locally where possible and promoting sustainability and qualityA successful Breakfast Manager will have:
  
  Previous hospitality experience at managerial levelPrevious 4-star hotel restaurant experiencePrevious experience in a Rosette environment is preferred but not essentialCustomer-focused approach with excellent customer service skillsPrevious experience of handling customer complaints and guest requests professionallyExcellent team-leading skills with the ability to motivate and inspireAbility to communicate clearly and concisely with guests and colleaguesExcellent organisational skills with the ability to multi-task and troubleshoot under pressureA well-organised, outgoing, and service-minded personalityConfident and courteous mannerThe ability to coach, lead and motivate a team to deliver first-class serviceStrong organisation and planning skills, with the ability to manage multiple prioritiesA good command of English is essential; a second language is advantageousA positive, proactive approach to delivering service excellence and driving commercial successIn return, we offer:Genuine career opportunities within our businessValuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunitiesStaff incentives when you and the team performAbout UsThe Unlimited Collection is a brand of The Ascott Limited.  At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.  A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.Employer: Jupiter Hotels Holdings Limited   Trading as: Mount Royal Hotel Edinburgh by the Unlimited Collection managed by The Ascott Limited  Privacy Policy | Personal Data | Ascott 
  Read Less

  Apply Now

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