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  • Creative / Social Video Producer  

    - Nottingham
    Join Our Pack 🐶🍽️From a bold idea to revolutionising dog food, Years h... Read More
    Join Our Pack 🐶🍽️From a bold idea to revolutionising dog food, Years has grown into a fast-scaling business dedicated to helping dogs live longer, healthier lives.  In just 3 years, we’ve built a great start up business, serving thousands of happy customers, all while striving to achieve our mission. Our goal? To give dog owners a better, fresher, and healthier way to feed their pets. We provide human cut, personalised meals designed to support each dog’s unique needs, delivered straight to their door - no preservatives, no compromises, just real nutrition. You can find our customers across the UK, with future ambitions to scale internationally and continue transforming how people care for their dogs. Your MissionWe’re on the lookout for a creative and confident Creative/Social Video Producer to join our Social & Community team- the heart of the YEARS brand voice and the engine behind our growing online community. This team is all about creating joyful, relatable, and thumb-stopping content that brings our mission to life: giving people and their pups more years together. From trending TikToks to meaningful community stories, we’re building a brand that dog lovers don’t just follow- they feel part of.In this role, you’ll be creating video-first content across our social channels- filming, editing, and jumping on trends with a dog-friendly twist. You’ll bring our brand to life behind (and sometimes in front of) the camera, with responsibilities that range from behind-the-scenes shoots and live sessions to interviewing our customers and staff. You’ll need to be confident in public-facing scenarios and comfortable working both independently and as part of a team.You’ll report into the Social and Community Team Lead and collaborate with every department- from Marketing and customer experience to Product, Creative, Pps and Leadership - to capture stories, bring campaigns to life, and show off the real personality of Years. While the role is mostly hands-on and executional, we’re looking for someone who can think strategically too - bringing fresh ideas, pitching concepts, and shaping the future of our visual storytelling. If you’ve got a camera in one hand and a treat pouch in the other, we want to hear from you. Key Responsibilities ·       Plan, shoot, and edit high-quality video content for a variety of channels- from organic social media (Instagram, TikTok, Facebook) to internal campaigns, adverts, events, and even our Amazon store.·       Capture and edit compelling B-roll footage for use across digital campaigns, paid ads, product pages, and launch materials.·       Create engaging video content for use by other teams across the business-including product, customer, retention, partnerships and more.·       Support event content needs, including filming behind-the-scenes, interviews, and highlights, as well as real-time social coverage when required.·       Regularly post and engage in our Facebook community group, helping to foster a strong sense of connection and trust with our customers.·       Own projects end-to-end-from ideation and planning, through to production, editing and publishing.·       Stay on top of social trends and bring new, creative ideas to the table-making sure our content is always fresh, relevant, and distinctly YEARS.·       Analyse video performance across platforms to identify trends, learnings, and opportunities to improve future content.·       Work towards key content KPIs- such as reach, engagement, and community growth-helping us build a scroll-stopping social presence.·       Adapt quickly to shifting priorities and business needs, supporting wider team tasks as needed (this is a roll-up-your-sleeves kind of role).RequirementsWhat You'll Bring·       A sharp eye for storytelling and a portfolio that shows off your ability to create engaging, high-quality video content for digital platforms.·       Solid technical skills in filming, lighting, sound, and video editing-plus confidence using tools like Adobe Premiere Pro, Final Cut Pro, or similar.·       Confidence working independently- you’re just as comfortable owning a project solo as you are collaborating with others.·       A creative mindset with a constant stream of ideas, plus the ability to bring them to life in a way that feels on-brand and audience-first.·       Exceptional organisation and time management skills- you can juggle multiple projects, keep things moving, and meet deadlines without breaking a sweat.·       A proactive, flexible attitude and the ability to adapt to a fast-paced, ever-changing environment (sometimes things change- especially when dogs are involved).·       A friendly, confident presence both behind and in front of the camera- comfortable conducting interviews, hosting lives, and talking to the public.·       A genuine love for dogs and a passion for creating content that connects emotionally with fellow dog lovers.·       Must be confident interacting with external agenciesBenefitsWhat’s In It For You? Years Benefits·       Extensive health care cover including full cancer coverage and a choice of hospitals or consultants (AXA top package)·       Annual £250.00 Learning & Development budget for courses, books or other self-learn activities·       Annual £100.00 Wellbeing budget·       Up to 2 weeks working abroad per year (selected roles)·       Monthly recognition through our Yappa of The Month programme·       1 Volunteer day per year – dog themed or not: it’s your choice!·       Subsidised employee groups – from five a side to padel there’s loads to get involved in or the chance to start up your own group·       Quarterly subsidised team events from Axe throwing, crazy golf to cocktail making·       Exclusive discounts on Years and Years treats for yourself and friends/family·       Lunch & Learn programme – from dog first aid to financial savviness we’ve got sessions planned to cover all kinds of topics·       Casual dress·       Your birthday off or different day if it falls on a non-working day·       Ability to sell any unused holiday back to Years at the end of the Holiday Year (maximum 1 working week) Read Less
  • People & Culture Business Partner  

    - Nottingham
    Join Our Pack 🐶🍽️From a bold idea to revolutionising dog food, Years h... Read More
    Join Our Pack 🐶🍽️From a bold idea to revolutionising dog food, Years has grown into a fast-scaling business dedicated to helping dogs live longer, healthier lives.In just three years, we’ve built an incredible startup serving thousands of happy customers, all while striving to achieve our mission: giving dog owners a better, fresher, and healthier way to feed their pets. We provide human-grade, personalised meals tailored to each dog’s needs, delivered straight to their door - no preservatives, no compromises, just real nutrition.You can find our customers across the UK, with exciting ambitions to scale internationally and continue transforming how people care for their dogs. 🚀Your MissionAs our People & Culture Business Partner, you’ll play a pivotal role in shaping how we grow - both through our people and our culture.You’ll partner with leaders to build and sustain a workplace where our teams feel empowered, connected, and inspired by our mission. From leading our recruitment strategy and ensuring we attract the best talent, to supporting performance, wellbeing, and engagement, you’ll bring a balance of strategic thinking and hands-on delivery.Reporting to the SLT, you’ll collaborate across Operations, Tech, Marketing, and Finance. You’ll help us strengthen our people foundations as we scale - ensuring we maintain the agility, warmth, and values that make Years special, while growing in a sustainable, people-first way.Key ResponsibilitiesLead and contribute to key People & Culture initiatives - including engagement, learning, DE&I, wellbeing, and culture-building programmes.Provide pragmatic, people-centred advice on employee relations, performance, and change management.Use people data and insights to inform strategy, spot trends, and continuously improve the employee experience.Champion our culture - ensuring that as we scale, we remain a values-driven, high-performing, and connected team.Lead recruitment and talent acquisition across all functions, ensuring we attract, hire, and onboard exceptional people aligned with our mission and values.Partner with leaders to forecast hiring needs, shape job profiles, and deliver a seamless, inclusive hiring experience.Coach and support hiring managers to build strong interview capability and embed equitable hiring practices.Act as a trusted partner to leaders and managers, driving engagement, performance, and development across their teams.Support organisation design and workforce planning that aligns with our growth and business goals.RequirementsWhat You’ll BringProven experience as a People Partner or HR Business Partner with hands-on experience leading recruitment and talent acquisition in a fast-paced, scaling business.Strong understanding of full employee lifecycle management - from attracting and hiring talent to engagement, development, and retention.Up-to-date knowledge of UK employment law and best practice in people operations and recruitment.A proactive, solutions-focused mindset - able to balance immediate delivery with long-term strategic priorities.Exceptional relationship-building, coaching, and influencing skills, with a high degree of empathy and commercial awareness.Data-driven approach - you use insights to guide decisions and measure impact.A love for great culture and a desire to build workplaces where people thrive and feel connected to the mission.Alignment with what we stand for at Years - helping dogs (and their humans) live healthier, happier lives. 🐾BenefitsWhat’s In It For You? Years BenefitsExtensive health care cover including full cancer coverage and a choice of hospitals or consultants (AXA top package)Annual £250.00 Learning & Development budget for courses, books or other self-learn activitiesAnnual £100.00 Wellbeing budgetUp to 2 weeks working abroad per year (selected roles)Monthly recognition through our Yappa of The Month programme1 Volunteer day per year – dog themed or not: it’s your choice!Subsidised employee groups – from five a side to padel there’s loads to get involved in or the chance to start up your own groupQuarterly subsidised team events from Axe throwing, crazy golf to cocktail makingExclusive discounts on Years and Years treats for yourself and friends/familyLunch & Learn programme – from dog first aid to financial savviness we’ve got sessions planned to cover all kinds of topicsCasual dressYour birthday off or different day if it falls on a non-working dayAbility to sell any unused holiday back to Years at the end of the Holiday Year (maximum 1 working week) Read Less
  • UK Field Sales Manager  

    - Nottingham
    Join Our PackFrom a bold idea to revolutionising dog food, Years has g... Read More
    Join Our PackFrom a bold idea to revolutionising dog food, Years has grown into a fast-scaling business dedicated to helping dogs live longer, healthier lives. In just 3 years, we’ve built a great start up business, serving happy customers, all while striving to achieve our mission.Our goal? To give dog owners a better, fresher, and healthier way to feed their pets. We provide human cut, personalised meals designed to support each dog’s unique needs, delivered straight to their door - no preservatives, no compromises, just real nutrition.You can find our customers across the UK, with future ambitions to scale internationally and continue transforming how people care for their dogs. 🚀Your MissionWe’re looking for a driven, people-savvy UK Field and Event Sales Manager to lead our event-based customer acquisition strategy. You’ll be the person behind the scenes making sure our army of dog-loving Brand Ambassadors are in the right places, saying the right things, and delivering unforgettable customer experiences – all while smashing sales targets. This role is a brilliant mix of field and strategy: from working hands-on with freelancers across the UK, to analysing data and optimising where and how we show up next.You’ll sit in our Growth team and work closely with Marketing, Ops, and Finance to drive impact from every event - big or small. You'll manage everything from sales coaching, brand compliance, and rota coordination, to forecasting ROI, monitoring P&L, and recommending new regional opportunities. This is a high-ownership, fast-paced role for someone who gets energy from building and improving, thrives in a test-and-learn culture, and is happiest when customers are loving what we do.Key Responsibilities Lead and scale our nationwide freelance Brand Ambassador programmeOwn event planning, logistics, and sales delivery across the UK calendarManage recruitment, onboarding, and ongoing coaching of Brand AmbassadorsSet and track sales targets, ensuring quality and conversion expectations are metBe the guardian of the Years brand at events - from messaging to merchandiseBuild strong operational processes and workflows to support field teamsStrategically assess event performance and identify new opportunitiesPartner with Finance to manage budget, forecast ROI and report on P&LCollaborate with Marketing and Growth to align on messaging and acquisition goalsChampion our customers and find new ways to improve the in-person experienceRequirementsWhat You'll BringExperience managing field sales or ambassador programmes - ideally with DTC or consumer subscription brandsA commercial mindset: comfortable working with sales targets, ROI metrics, and budgetsStrong leadership skills with experience coaching or managing freelancers or remote teamsGreat organiser with a bias for action and a natural drive to optimise and improveConfident communicator who thrives in a fast-paced, people-focused environmentA love for dogs is a bonus, but a passion for building a standout customer experience is essentialBenefitsWhat’s In It For You? Years BenefitsExtensive health care cover including full cancer coverage and a choice of hospitals or consultants (AXA top package)Annual £250.00 Learning & Development budget for courses, books or other self-learn activitiesAnnual £100.00 Wellbeing budgetUp to 2 weeks working abroad per year (selected roles)Monthly recognition through our Yappa of The Month programme1 Volunteer day per year – dog themed or not: it’s your choice!Subsidised employee groups – from five a side to padel there’s loads to get involved in or the chance to start up your own groupQuarterly subsidised team events from Axe throwing, crazy golf to cocktail makingExclusive discounts on Years and Years treats for yourself and friends/familyLunch & Learn programme – from dog first aid to financial savviness we’ve got sessions planned to cover all kinds of topicsCasual dressYour birthday off or different day if it falls on a non-working dayAbility to sell any unused holiday back to Years at the end of the Holiday Year (maximum 1 working week) Read Less
  • Support and Retention Specialist  

    - Nottingham
    Join Our Pack From a bold idea to revolutionising dog food, Years has... Read More
    Join Our Pack From a bold idea to revolutionising dog food, Years has grown into a fast-scaling business dedicated to helping dogs live longer, healthier lives.  In just 3 years, we’ve built a great start up business, serving thousands of happy customers, all while striving to achieve our mission. Our goal? To give dog owners a better, fresher, and healthier way to feed their pets. We provide human cut, personalised meals designed to support each dog’s unique needs, delivered straight to their door - no preservatives, no compromises, just real nutrition. You can find our customers across the UK, with future ambitions to scale internationally and continue transforming how people care for their dogs. Your MissionAs a Support and Retention Specialist, you’ll be an essential part of the experience our customers have with Years - ensuring every dog owner feels supported, heard and confident in the food they’re feeding their dog.You’ll respond to customer queries across email, live chat, social channels and phone, helping troubleshoot issues, answer questions, amend orders and create memorable, positive interactions. You’ll work closely with teams across Operations, Nutrition and Product to help us understand what customers need and where we can continue to improve.This is a hands-on, customer-first role where you’ll bring empathy, clarity and warmth to every conversation - helping us deliver the same care in customer experience that we put into our food.Key ResponsibilitiesRespond to customer enquiries across email, direct messaging, live chat, social channels and phone.Resolve issues and provide clear, friendly and proactive support.Use our eCommerce and helpdesk tools to accurately update customer accounts, orders and meal plans.Record and organise customer interactions to ensure accuracy and continuity.Identify customer pain points and share insights with internal teams to help improve our service and product experience.Support a high-quality, consistent customer experience that aligns with our brand and values.RequirementsStrong written and verbal communication skills - clear, warm and human.Ability to listen, empathise and build rapport with a wide range of customers, even when resolving issues.Confidence in working across digital communication platforms and systems (training provided).A collaborative mindset - supporting teammates and working towards shared goals.Willingness to work some evenings and weekends to support customer needs.Based in or able to commute to Nottingham (hybrid considered in exceptional cases).And most importantly - a love of dogs and a genuine passion for helping them live longer, healthier lives. BenefitsWhat’s In It For You? Years Benefits·       Extensive health care cover including full cancer coverage and a choice of hospitals or consultants (AXA top package)·       Annual £250.00 Learning & Development budget for courses, books or other self-learn activities·       Annual £100.00 Wellbeing budget·       Up to 2 weeks working abroad per year (selected roles)·       Monthly recognition through our Yappa of The Month programme·       1 Volunteer day per year – dog themed or not: it’s your choice!·       Subsidised employee groups – from five a side to padel there’s loads to get involved in or the chance to start up your own group·       Quarterly subsidised team events from Axe throwing, crazy golf to cocktail making·       Exclusive discounts on Years and Years treats for yourself and friends/family·       Lunch & Learn programme – from dog first aid to financial savviness we’ve got sessions planned to cover all kinds of topics·       Casual dress·       Your birthday off or different day if it falls on a non-working day·       Ability to sell any unused holiday back to Years at the end of the Holiday Year (maximum 1 working week) Read Less

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