Montcalm CollectionAt
Montcalm Collection, we believe that timeless style and genuine hospitality are
more than just values, they’re a way of life. Our people are the heart of our
hotels: passionate individuals working together as a team, united by an
unwavering commitment to providing first-class personal service.
Our collection spans some of London’s most storied
buildings, from elegant Georgian townhouses and an 18th-century brewery to a
historic head office and a contemporary architectural landmark. Each hotel has
its own unique story and within everyone, our team creates unforgettable
experiences for our guests.
While our walls speak of history, it’s our people,
their ambition and their creativity that shapes our future.
Join us and become part of a culture that celebrates
individuality, nurtures potential and upholds the very highest standards of the
art of hospitality.OverviewThe Marketing Manager supports
the Cluster Marketing Manager and wider commercial team in delivering the
marketing plan for the collection and for assigned hotels, with a primary focus
on partnerships, brand activations and on-property experiences that drive
awareness, preference and commercial performance. The role leads the
development and delivery of partnerships, collaborations, community engagement
and event activations, ensuring each initiative is executed seamlessly and
reflects Montcalm Collection’s brand standards.
This position is highly
stakeholder-facing. It requires confident relationship management with
partners, PR, media and hotel operations teams, and regular presence across the
collection to support media stays, partner and media showarounds, photo opportunities,
launches and key calendar moments.Key Responsibilites Partnerships and collaborations
• Identify,
develop and deliver a pipeline of brand-aligned partnerships across lifestyle,
culture, wellness, F&B and communities, tailored by hotel and audience
segment.
• Build partner proposals and activation plans, including objectives,
audiences, deliverables, timelines, budgets and measurement.
• Lead partner relationships day to day, ensuring commitments are met, usage
rights are agreed where applicable, and activity is delivered to brand
standards.
• Work closely with Sales, Events and Revenue teams to connect partnerships to
commercial outcomes, including room demand, corporate leads, event enquiries
and outlet covers.Events and brand activations
• Plan
and deliver on-property activations across the collection, including seasonal
moments, launches, experiential programming, partner takeovers and community
events.
• Own end-to-end activation logistics with hotel teams, including run of show,
guest lists, invitations, RSVPs, supplier coordination, collateral, signage and
on-the-day delivery.
• Ensure consistent presentation standards across venues and guest touchpoints
for events and hosted activity.PR, media stays and showarounds
• Support PR teams with hosted media stays, influencer visits and brand
familiarisation, ensuring on-property experience delivery is seamless and well
briefed.
• Attend and support media and partner showarounds where required, ensuring
spaces are staged appropriately and follow-up actions are captured and
completed quickly.
• Work with the team to prepare briefing notes, itineraries and hosting details
for internal teams, ensuring operational clarity and a high-quality guest journey.
• Track results from hosted activity, including coverage, content delivered,
partner outputs and learnings.Marketing planning and coordination
• Support the Cluster Marketing Manager in translating business priorities into
clear activation calendars and hotel-level marketing plans, with strong
alignment to seasonal demand and citywide moments.
• Coordinate briefs and timelines with internal stakeholders and external
agencies, ensuring activity is on brand, on time and on budget.
• Ensure brand consistency across on-property, partnership and PR-facing
touchpoints, escalating any risks to standards.Content and channel support
• Provide partnership and activation content inputs to support digital, social,
PR and CRM, including key messages, imagery requirements, guest experience
details and partner call to actions.
• Work collaboratively with the Cluster Marketing Manager and channel owners to
ensure activations are amplified appropriately across paid, owned and earned
activity, without owning the full digital performance remit.Budget and reporting
• Manage activation and partnership budgets, tracking spend, raising purchase
orders where required, and ensuring supplier invoices are processed in line
with internal procedures.
• Define success measures for partnerships and activations and report on
performance, including qualitative feedback and measurable outcomes.Brand standards and ways of working
• Act as a brand champion on property, ensuring teams understand what is needed
to deliver partnerships, hosted visits and activations to the expected
standard.
• Maintain organised asset folders and shared documentation relevant to
partnerships and activations.This
job description sets out the main responsibilities related to the role at
Montcalm Collection. It is not intended to be exhaustive, and duties may be
varied from time to time as required by management to meet the needs of the
business.
Skills & Qualification
·Proven marketing experience within
hospitality, luxury lifestyle, events, culture, retail or a similarly guest-led
sector.·Strong track record of developing and
delivering partnerships, collaborations and events.·Excellent stakeholder management skills,
confident working with hotel operations teams, partners, media and agencies.·Strong copywriting and briefing
capability, with a high standard of attention to detail.·Organised project manager, able to run
multiple activations across multiple sites.·Proficient in Microsoft Office (Word,
Excel, PowerPoint).Desirable
• Experience supporting PR activity and hosted media stays.
• Understanding of brand compliance and usage rights for partner content.
• Comfortable using social media tools, CMS or CRM platforms for coordination
and reporting (not essential to be a technical channel specialist).
Working Condition
·Full-time role, based across Montcalm
Collection hotels and central offices in London.·Office-based with flexible
working to meet campaign deadlines and business priorities
·Regular interaction with operational teams, partners,
and media.BenefitsCompetitive salary.A supportive, empowering team environment.Benefits platform with various discounts.28 holidays including eight bank holidays, with more holidays after two-year service.Cash-back health benefits, including optical, dental, chiropractor and physio services.Discounted gym membership.Access to Wellbeing platform and sessions, including EAP.Awards and Recognition Programme.Annual parties.Regular and ongoing training and development, including leadership workshops.Enjoy a paid day off to celebrate your birthday – because your special day matters! EligibilityCandidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.Equal Opportunity EmployerAt Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role.Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees.
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