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  • Marketing Lead  

    Moneybox
    - London
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    Marketing LeadLondon OfficeMarketing – Paid Marketing /Full Time /Hybr... Read More
    Marketing LeadLondon OfficeMarketing – Paid Marketing /Full Time /HybridApply for this jobAbout MoneyboxAt Moneybox, our mission is to give everyone the means to get more out of life. We’re guided by our belief that wealth isn’t about the money, it’s about the means to more – more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they’re saving and investing, buying their first home, or planning for retirement.Job Brief This year, we entered the SME business savings market with the launch of our easy-access ‘Business Saver’ product. We identified a significant gap in the UK SME savings market, which, much like the consumer market a few years ago, is characterised by low rates, a lack of transparency, and overly complex products. This has had a detrimental impact on the SMEs that are vital to our economy.Our Business Saver product is built on the same principles of fairness and transparency as our consumer offerings, providing a simple, consistently competitive rate without complex tiers. The initial demand has exceeded our expectations, and we are now focused on accelerating the growth of our SME business savings proposition into 2026 and beyond.What you'll doAs our Business Saver Marketing Lead, you will be responsible for driving growth of our new Business Saver product. This role will play a critical part in shaping our growth trajectory over the coming years. Reporting into the Head of Paid Marketing and working closely with our Director of Strategic Growth, you will be responsible for setting the growth strategy, managing a range of acquisition channels, identifying and driving forward new opportunities and tackling complex marketing challenges. You will:Establish an ambitious growth strategy for acquiring new Business Saver customers across a range of new and existing channels, managing a significant annual budgetIdentify untapped growth opportunities, planning and implementing structured trials to assess impact and scalability Be responsible for the day-to-day management of a broad range of areas such as partnerships and affiliates, referral programs, product marketing initiatives and moreWork collaboratively with marketing colleagues across Paid Marketing, PR, Content, Comms, Brand and CreativeIn addition to driving awareness, consideration and usage of our Business Saver, you will also be responsible for leading initiatives to optimise the marketing funnel.Collaborate with and influence cross-functional teams to ensure marketing activity aligns with the product roadmap and overall commercial priorities.Be accountable for performance and results, providing regular commentary to relevant team members and ExCo on marketing effectivenessBe the expert on this area of financial services, staying close to industry developments and the broader competitive landscapeWork closely with the Commercial team on pricing strategy and decision-makingDrive a data-centric marketing approach, with a strong emphasis on customer value and paybackDevelop a deep understanding of customer behaviour and how this influences our marketing decisionsSource and manage third-party providersWho you are Someone with a genuine interest in Moneybox and the services we offer. Excited about being part of a fast-growing company that’s trying to make a positive mark on the worldA driven, ambitious individual who’s looking to accelerate their career in a scale-up businessA proactive self-starter who combines a bias for action with a willingness to learn and solve problems independentlyA strategic thinker who is able to break down complex problems into actionable componentsA collaborative team player who is able to take feedback on board A great communicator who has a passion for their work and the people they work withExperience and skills Minimum 7 years’ relevant experience (within a start up / consumer tech / growth-stage business preferred)Proven track record of building effective marketing strategies and delivering results across a range of channelsExpert domain knowledge with experience of driving growth into B2B or B2C products / services Data-driven and highly numerateStrong organisational skills with meticulous attention to detailExcellent stakeholder management skills and able to solve problems independentlyOur Commitment to DE&I:At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potentialWorking Policy:We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.Visa Sponsorship:At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.Please read before you apply!Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance.By sending us your application you acknowledge and agree to Moneybox using your personal data as described below.We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: talent@moneybox.com. If you would rather we did not keep your details on file, you can contact us at: DPO@moneyboxapp.comApply for this job Read Less
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  • Senior Financial Crime Manager  

    Moneybox
    - London
    Apply Now
    Senior Financial Crime ManagerLondon OfficeCompliance – Compliance /Fu... Read More
    Senior Financial Crime ManagerLondon OfficeCompliance – Compliance /Full Time /HybridApply for this jobThe Senior Financial Crime Manager will join our second line Financial Crime team, reporting to the Head of Financial Crime. You will have significant experience in AML and financial crime and be able to proactively carry out a variety of tasks including ensuring our AML operations are effectively monitored, dealing with high-risk AML escalations, leading reviews and advising the business on financial crime matters.What You’ll DoWorking closely with the Head of Financial Crime, you will help Moneybox continue to build a best in class financial crime control framework, backed by robust processes and controls. You will be responsible for, but not limited to, these duties:Assist the Head of Financial Crime in continuing to develop the financial crime framework as the business grows and changes, including input to the business wide risk assessment process, review and maintenance of financial crime policies and processesDesign, own and deliver a robust second line assurance and monitoring programme for financial crimeBe a subject matter expert on AML and financial crime, providing guidance to the business and support to our first line AML operations teamOversee the monitoring and testing of key financial crime controlsPrepare key management and regulatory reportsLead periodic financial crime reviews Contribute to broader compliance work, including regulatory and other ad hoc projects to deliver changeWho you areA driven, motivated individual who’s looking to build their career at an exciting, fast-growing company that’s trying to make a positive mark on the worldIs proactive and orientated toward actionEager to take on new challenges, developing deep knowledge in new areasHas an independent and questioning mindAble to adapt quickly and manage competing prioritiesTakes a methodical, analytical approach to make good judgementsNaturally personable, a great communicator who has a passion for their work and the people they work withKnows how to have fun whilst maintaining a professional outlookExperience and Skills5+ years’ experience in second line financial crime assurance , preferably within fast paced business environmentStrong regulatory knowledge including Money Laundering Regulations, POCA, JMLSG guidance and the ability to interpret and apply complex regulations in a practical wayExperience in designing and delivering second line assurance programmes and overseeing the effective testing of financial crime controls and outcomesExcellent data analysis skills Effective in communicating and presenting to senior managementExcellent stakeholder management skillsFluency in EnglishAbility to work autonomously with minimal guidanceA relevant financial crime qualification such as the ICA, CISI or ACAMS would be beneficialWhat’s in it for you?Opportunity to join a fast-growing, award-winning and super ambitious companyWork with a friendly team of highly motivated individualsBe in an environment where you are listened to and can actually have an impactThriving collaborative and inclusive company cultureCompany sharesCompany pension schemeHybrid working environmentHome office furniture allowancePrivate Medical InsurancePersonal Annual Learning and Development budgetHealth Cashback Plan – cashback on everyday healthcare like dental and opticiansCycle to work scheme – spread the cost of a new bike and accessoriesCycleSaver – save on bike share subscriptions and have a more sustainable commuteWellhub subscription to a variety of gyms and wellbeing appsEnhanced parental pay & leave25 days holiday + bank holidays with additional days added with length of service.Our office is in London, by the Oxo Tower7Apply for this job Read Less
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  • Customer Operations Executive  

    Moneybox
    - London
    Apply Now
    Customer Operations ExecutiveLondonOperations – Customer Operations /F... Read More
    Customer Operations ExecutiveLondonOperations – Customer Operations /Full Time /HybridApply for this jobAbout MoneyboxAt Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they’re saving and investing, buying their first home, or planning for retirement.Job BriefMoneybox wants to help a generation invest in their future. As part of this mission, our Customer Operations team work to make it quick and easy to transfer your existing ISA/LISA products into the Moneybox app, as well as helping our customers use their Lifetime ISA to buy their first home. As a member of the Customer Operations team, you’ll be instrumental in helping our customers get set up and making sure their experience is a great one!You’ll be answering questions from customers, liaising with solicitors and providers, as well as providing feedback on any improvements you think we can make to our processes. In addition to this, you’ll be required to help out the wider operations team with any additional tasks at busy times of the year.What you'll doWork within one of our sub-teams, where you will either:-Guide first-time homebuyers through their LISA withdrawal, coordinating with solicitors to ensure a seamless process.Deal with all things transfers - providing proactive customer support by managing transfer queries, maintaining clear communication on transfer updates, and driving timely resolutions for both transfers in and out.Handle payments - ensuring that customers funds are matched to the correct accounts and any issues are resolved with both; the customer and the provider.Consistently on the lookout for ways to improve our operational processes and to work with the relevant teams to ensure that our customer experience is always the best it can be.Processing tasks at pace to a high quality.Support with and lead on internal operational projects.Provide support to other teams in the department during busier periods of the year.Working days: Five days per week (9am-5:30pm) which will include one weekend day every 6 to 8 weeks.Who you areA driven, ambitious individual who’s looking to build their career at an exciting and fast-growing company.An analytical thinker who has a solutions-focused mindset and dedication to providing the best customer service.Able to communicate sometimes complex concepts to customers in a clear and accessible way.Similarly, able to convey a professional and persistent approach with existing providers.A naturally personable, great communicator who has a passion for their work.Knows how to have fun whilst maintaining a professional outlook.Experience and skills Excellent written and spoken English.Proven ability to work independently while contributing effectively to team goals.Strong analytical and problem solving skills.Great communication and listening skills.Meticulous attention to detail.Previous experience in a similar customer service and/or operations role is preferred.#LI-CS1Our Customer Commitment Here at Moneybox, we're here to help our customers turn their money into something greater. That could be helping them to save for what matters, invest for their future or buy their first home. Whatever their reason for joining us, we guarantee a service that’s simple and reliable, that supports them in achieving their goals, and celebrates with them along the way.That’s why our commitment to customers is a priority and our customer-facing teams are dedicated to supporting each and every one of them throughout their Moneybox journey.We RAISE the bar with our service....Relationship:We put customers first. We provide swift resolutions and always try to keep conversations with the same person. We celebrate our customers' wins and aim to provide an excellent standard of service.Advocacy:We listen to our customer’s and advocate for them at each step of their journey. We have established systems to share customer feedback, and likewise, act on their behalf during testing of new features.Integrity:We work honestly, fairly and with our customer's best interests in mind. Where possible, we provide extra support to those that may need it, especially in cases of accessibility or vulnerability.Simplicity:We are clear and simple. No complicated jargon, just straightforward conversations to make sure you fully understand our products and services. Expert App Knowledge:We provide the information to help customers achieve their goals. We encourage team learning and development to ensure our customer-facing teams are experts in the app, and their fields.If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: talent@moneybox.com. If you would rather we did not keep your details on file, you can contact us at: DPO@moneyboxapp.comApply for this job Read Less
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  • Customer Operations - Pensions Executive  

    Moneybox
    - London
    Apply Now
    Customer Operations - Pensions ExecutiveLondon OfficeOperations – Cust... Read More
    Customer Operations - Pensions ExecutiveLondon OfficeOperations – Customer Operations /Full Time /HybridApply for this jobAs a member of the Pension Operations Team, you’ll be responsible for onboarding new pension customers while supporting our existing customer base. You’ll be ensuring that no matter where our customers are on their pension journey they receive great customer service.You’ll be answering questions from customers, contacting pension providers and providing general support to the wider Customer Operations team. You’ll work with the Retirement Team and wider business to ensure we escalate issues and implement improvements to our product and processes. This work is instrumental in the continuous development of the team and Moneybox pension as a whole, ensuring that the service received by all customers is a great one!What you'll do Managing the end to end pension transfer process for our customers, either via the electronic transfer portal or manually, including processing Letters of Authority and payments. Answering queries from current and prospective Moneybox Pension customers via in-app chat, email and phone calls.Communicating with customers and keeping them fully informed on the progress of their transfer.Liaising with providers via phone or email to follow-up on any pending or slow transfers.Assisting customers with locating their lost pensions and utilising our Provider Search toolProcessing cancellation and withdrawal requestsEnsure that customer feedback is captured, reviewed and learnt from. Escalate issues and monitor through to completion, ensuring the customer and wider team are updated. Support the Retirement Product Team with customer initiatives and product development.Liaise with Investment Operations, Compliance and Retirement Product teams to formalise, review and continuously improve our operational processes.Contribute to or solely represent the pensions team with company wide projectsSupport the documentation and feedback of metrics around transfers to allow for constant review and optimisation.Support other operation and support teams during busy periods or times with low coverage.Working week – 5 days per week, 9am – 5:30pm which will include one weekend day on rotation typically every 5-6 weeks.Our Customer CommitmentHere at Moneybox, we're here to help our customers turn their money into something greater. That could be helping them to save for what matters, invest for their future or buy their first home. Whatever their reason for joining us, we guarantee a service that’s simple and reliable, that supports them in achieving their goals, and celebrates with them along the way.That’s why our commitment to customers is a priority and our customer-facing teams are dedicated to supporting each and every one of them throughout their Moneybox journey.We RAISE the bar with our service....Relationship:We put customers first. We provide swift resolutions and always try to keep conversations with the same person. We celebrate our customers' wins and aim to provide an excellent standard of service.Advocacy:We listen to our customer’s and advocate for them at each step of their journey. We have established systems to share customer feedback, and likewise, act on their behalf during testing of new features.Integrity:We work honestly, fairly and with our customer's best interests in mind. Where possible, we provide extra support to those that may need it, especially in cases of accessibility or vulnerability.Simplicity:We are clear and simple. No complicated jargon, just straightforward conversations to make sure you fully understand our products and services. Expert App Knowledge:We provide the information to help customers achieve their goals. We encourage team learning and development to ensure our customer-facing teams are experts in the app, and their fields.Who you are A driven and ambitious individual who’s looking to build their career at an exciting very fast-growing company.Someone with an analytic approach and problem-solving attitude to help make sure all customer’s transfers are completed from beginning to end.Able to communicate sometimes complex concepts to customers in a friendly and patient manner.Similarly, able to convey a professional and persistent approach when dealing with pension providers.Naturally personable, a great communicator and collaborator who has a passion for and takes pride in their work.Excited about being part of a fast-growing company during an exciting period of new products and features.Knows how to have fun whilst maintaining a professional outlook.Experience and skills Excellent written and spoken English.Ability to work well both individually and as part of a team.Good analytical and problem-solving skills.Great communication and listening skills.Meticulous attention to detail.Previous experience in a similar customer service and/or operations role is a bonus.Visa Sponsorship:At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.Working Policy:We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK. #LI-CS1Please read before you apply!By sending us your application you acknowledge and agree to Moneybox using your personal data as described below. We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance.If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would rather we did not keep your details on file, you can contact us at email: DPO@moneyboxapp.comYour application will be subject to criminal record and adverse credit history checks (such as CCJs, IVAs and bankruptcy). As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know.Apply for this job Read Less
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  • Senior Software Engineer - Platform  

    Moneybox
    - London
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    Senior Software Engineer - PlatformLondonPlatform Engineering – Platfo... Read More
    Senior Software Engineer - PlatformLondonPlatform Engineering – Platform Engineering /Full Time /HybridApply for this jobAbout MoneyboxAt Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they’re saving and investing, buying their first home, or planning for retirement.Job BriefOur backend engineering teams are responsible for defining and delivering our strategic technology roadmap and platform capabilities that support the entire business.With over 1.5 million customers and responsibility for managing £18 billion in assets, we prioritise the resiliency, performance, scalability, and adaptability of our systems to meet both current and future needs.We are hiring for the following team:Investment Platform Team: Dedicated to ensuring the seamless operation of our investment platform while providing tools and support to operations and customer teams to deliver a superior user experience. In this role, you'll collaborate within one of several cross-functional squads, building new features that directly benefit our customers.This position offers the chance to contribute to impactful, high-visibility projects within a collaborative, cross-functional environment that values technical excellence. While we don’t require expertise in every tool or technology, a strong grasp of fundamental concepts is essential.Our tech stack:- C#, .NET - REST APIs, Hangfire, MediatR, Entity Framework, Blazor- Azure: App Services, Functions, SQL Server, Service Bus, Event Hub, CosmosDB, Redis, Data Factory- GitHub, Azure DevOps, Terraform, DatadogWhat You’ll DoHands-on coding to solve complex problems with a focus on defensive programming, resilience, and performance.Demonstrate self-guided problem-solving abilities to create robust technical solutions for vague business requirements.Take initiative to course-correct projects when they deviate from their intended path.Collaborate with a cross-functional team of engineers, QA testers, product managers, UX designers, mobile developers and operations teams to build new features.Contribute to regular planning sessions and task prioritisation.Take ownership of your code from inception to deployment into Production, following a continuous delivery model.Get involved in live incidents as required, following the internal incident management process.Support, coach, and mentor other team members, setting high standards, and continually improving processes.Provide technical support to internal teams and actively share knowledge through documentation, including Architectural Decision Records (ADRs).Initiate and contribute to wider engineering technical designs.Who You AreEnthusiastic about contributing to a fast-growing company with a mission to make a positive impact on the world.A passionate and dedicated software developer with an interest in building resilient, performant and easy to understand solutions.A driven, ambitious self-starter who thrives on taking initiative and ownership.Embrace a continuous learning mindset, motivated to further develop your skills.Willing to share your knowledge and mentor other team members.Possess a collaborative attitude, comfortable working both alone and as part of a team.Knows how to balance professionalism with a sense of fun, fostering a positive and enjoyable work environment.Staying abreast of and (where necessary) applying the latest emerging technologies.Essential SkillsA degree in Computer Science or relevant experience.Experiences with delivering multiple challenging projects to agreed timeframes.Ability to be agile and react quickly to changing priorities.Experience designing and architecting scalable solutions.Strong understanding of: - .NET (Core/framework)- REST APIs- OO programming languages (we use C#)- Relational databases, ACID transactionsStrong analytical and problem solving skills.Ability to communicate complex design ideas to the wider engineering groupAble to work both alone and as part of an agile team.Able to actively participate in technical and commercial discussions.What’s In It For You?Opportunity to join a fast-growing, award-winning and super ambitious business.Work with a friendly team of highly motivated individuals.Be in an environment where you are listened to and can actually have an impact.Thriving collaborative and inclusive company culture.Competitive remuneration package.Company sharesCompany pension schemeHybrid working environmentHome office furniture allowancePersonal Annual Learning and Development budgetPrivate Medical InsuranceHealth Cash Plan (cashback on visits to the dentist & opticians etc)Cycle to work schemeGympass subscription to a variety of gyms and wellbeing appsEnhanced parental pay & leave25 days holiday + bank holidays with additional days added with length of service.#LI-CS1Our Commitment to DE&I At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential.Visa Sponsorship:At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.Working Policy:We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: talent@moneybox.com. If you would rather we did not keep your details on file, you can contact us at: DPO@moneyboxapp.comPlease read before you apply!By sending us your application you acknowledge and agree to Moneybox using your personal data as described below. We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance.If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would rather we did not keep your details on file, you can contact us at email: DPO@moneyboxapp.comYour application will be subject to criminal record and adverse credit history checks (such as CCJs, IVAs and bankruptcy). As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know.Apply for this job Read Less
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  • Analytics Engineer  

    Moneybox
    - London
    Apply Now
    Analytics EngineerLondon OfficeInsight – Data Science /Full Time /Hybr... Read More
    Analytics EngineerLondon OfficeInsight – Data Science /Full Time /HybridApply for this jobOur Commitment to DE&IAt Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they’re saving and investing, buying their first home, or planning for retirement.About MoneyboxMoneybox is the award-winning app that helps you turn your money into something greater. We’ve brought saving, investing, home-buying, and retirement services all together into one simple app, so it’s easier than ever to achieve your goals and build wealth, whatever your starting point. Job BriefThe Data and Insights team span everything from analytics engineering to reporting, insight analysis, decisioning, data science and machine learning. Helping everyone at Moneybox to understand what our customers are doing, how they are interacting with the app, which products they are using and what is important to them - this team ensures that we are equipped to deliver on our mission to help customers.What you'll do Design, build and maintain our automated data transformations, to create analysis-ready datasets and sources of truthArchitect and develop our data outputs at increasing scale, taking ownership over multiple data catalogsCollaborate with analysts and the wider business to understand their needs, and to define, design and ship new analytics featuresHelp maintain code quality and organisationPromote the benefits of analytics engineering practices among the wider Insight TeamWho you are Genuinely interested in Moneybox and the services we offerExcited about being part of a fast growing company that's trying to make a positive mark on the world by helping everyone to reach their financial goalsExcited about using data to answer questions, and particularly interested in the technical side of how to do this at increasing scaleLoves to build tools that make your teammates’ jobs easierSomebody who thrives in a fast-paced startup environmentInterested in all areas of the business and enjoys hearing about what other team members are working onGenuine interest in financial technologyConstantly looking to improve in all areas that you can affectSkills & Experience (Essential)2-3 years experience in analytics engineering handling large data sets, delivering insight to stakeholders, or significant experience working closely with data analystsExperience with SQL (ideally within a modern data platform e.g. Databricks, Snowflake, BigQuery)Experience with automating data processesFamiliarity with dbt (Cloud or Core)Understanding of PythonFamiliarity with delivering data to Power BI, or another modern BI platformSkills & Experience (Desirable) Financial Services industry experience Experience with Git for writing, storing and collaborating on production level codeExperience with the principles of modelling data warehouses (Gold, Silver, Bronze table structure, Kimball modelling etc)Experience working in a medium/large data team (20+)Applied knowledge of analytics engineering best practices and methodologiesKnowledge of CI/CDWhat’s in it for you?Opportunity to join a fast-growing, award-winning and super ambitious startupWork with a friendly team of highly motivated individualsBe in an environment where you are listened to and can actually have an impactThriving collaborative and inclusive company cultureCompany sharesCompany pension schemeHybrid working environment (2 days in our London office)Home office furniture allowancePersonal Annual Learning and Development budgetPrivate Medical InsuranceHealth Cash Plan (cashback on visits to the dentist & opticians etc)Cycle to work schemeGympass subscription to a variety of gyms and wellbeing appsEnhanced parental pay & leave25 days holiday + bank holidays with additional days added with length of service.Our office is in London, by the Oxo TowerWe encourage you to apply, even if you don't meet 100% of the qualifications listed above. We value diverse perspectives and are looking for passionate individuals who are eager to learn and grow.Visa Sponsorship:At this time we cannot offer visa sponsorship for this role. Apply for this job Read Less
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  • Senior Content Designer  

    Moneybox
    - London
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    Senior Content DesignerLondonProduct Design – UX /Full Time /HybridApp... Read More
    Senior Content DesignerLondonProduct Design – UX /Full Time /HybridApply for this jobAbout MoneyboxAt Moneybox, our mission is to give everyone the means to get more out of life. We're guided by our belief that wealth isn't about the money, it's about the means to more - more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they’re saving and investing, buying their first home, or planning for retirement.Job BriefThis is a foundational role and your chance to be the first Content Designer hired into the Product Design team and the wider company. We are looking for an experienced, self-sufficient Senior who will own and define the critical role of content in our in-app user experience.You will solve real business problems by applying a strategic, data-driven approach to language, ensuring that words and visuals are crafted together as one, and that content is concise, tailored, and actionable.Your initial focus will be within the Customer Strategy team with a focus on driving engagement and conversion, where your work will have a clear, measurable impact on key business metrics. You’ll be tasked with coming up with fresh ideas to improve existing user experiences, configure experiences available in the CMS and bring new ideas for experiences that will impact revenue streams. Because you’ll be part of the Commercial stream, an interest in growth and revenue is essential. Please note this is a hybrid role with two days per week in our London office. What you'll do As our Senior Content Designer, you will be responsible for setting the standard for user experience content excellence, across our mobile and web apps.User Experience Content Strategy & Ownership: Own all the text the user encounters while using the product itself, including labels, instructions, error messages, and empty states. All content must meet WCAG Accessibility standards. Design Partnership: Work as a true partner with Product Designers, Product Managers, and User Researchers from the very start of the design process, involved in wireframing, user journey mapping, and information architecture.Marketing Content partnership - You'll also regularly collaborate with the marketing content team across Moneybox. You’ll champion the Moneybox brand, tone of voice and its carefully considered implementation.Data-Driven Design: Analyse the performance and business impact of your work (e.g., conversion rates, engagement metrics) and proactively suggest and plan content-led improvements. You will be targeted on meeting delivery goals and metrics, such as increasing average product per user.Scaling & Standards: Concept, deliver, and scale engaging user experiences. You will be a key contributor to our Content Design standards, systems, and processes. You’ll be responsible for writing and maintaining our User Experience Content guidelines. Stakeholder Advocacy: Articulate and present your design decisions and learnings clearly to stakeholders at all levels. You will advocate for the inclusion of Content Design at every level and ensure key stakeholders are excited about its impact.Champion AI-first content design: Exploring how tools and automation can enhance efficiency, quality, and experimentation.Execution: Ensure all user experiences are release-ready, passing content and compliance checks, and delivering on our users’ needs.What we're looking for Must Have:At least one previous role within a product team, dedicated to creating and improving user-centric, data-driven digital experiences.A portfolio demonstrating best-in-show examples of how you've used data and research to identify user needs and deliver high-quality user experiences through content.Hands-on experience with A/B testing, iterative design processes, and experimentation in optimising user journeys and conversion rates.A track record of building strong relationships with and exerting influence on senior stakeholders across Product, Engineering, Research, Legal, Marketing and Commercial.Proficiency in design tools like Figma/Sketch and an understanding of how Content Design integrates with a design system and workflow.A working knowledge of how content design sits in the context of a wider business, with comfort in pitching new ways of working and advocating for the function.An ability to context switch, navigate ambiguity, balancing strategy and relationships across multiple cross-functional teams.Nice to Have:Experience working in a regulated Fintech environment.Experience working with CMS.Experience working in a fast-paced start-up environment.Experience working with Large Language Models (LLMs) and Generative AI tools.This probably isn’t for you if:Your experience is mostly in marketing content, advertising, journalism or social media – and you have no hands-on experience of content design or working in UX.What's in it for you? Competitive remuneration package.Company sharesEnhanced company pension schemeHybrid working environmentHome office furniture allowancePersonal Annual Learning and Development budgetPrivate Medical InsuranceHealth Cash Plan (cashback on visits to the dentist & opticians etc)Cycle to work schemeGympass subscription to a variety of gyms and wellbeing appsEnhanced parental pay & leave25 days holiday + bank holidays with additional days added with length of service.Our Commitment to DE&IAt Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potentialWorking Policy:We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.Visa Sponsorship:At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.Please read before you apply!Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance. By sending us your application you acknowledge and agree to Moneybox using your personal data as described below.We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: talent@moneybox.com. If you would rather we did not keep your details on file, you can contact us at: DPO@moneyboxapp.com#LI-CS1Apply for this job Read Less
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  • Customer Data Management Lead  

    Moneybox
    - London
    Apply Now
    Customer Data Management LeadLondonInsight – CRM /Full Time /HybridApp... Read More
    Customer Data Management LeadLondonInsight – CRM /Full Time /HybridApply for this jobAbout MoneyboxAt Moneybox, our mission is to help people save and invest for their future. Every feature, every product, and every decision we make is powered by data. We know that to build trust and deliver a world-class experience, our data must be as reliable and secure as the financial services we provide. We’re looking for a passionate and strategic Customer Data Management Lead to lead the charge on this mission.Your role in a nutshellAs our Customer Data Management Lead, you won’t just be a guardian of our data—you'll be responsible for designing the processes, policies and approaches that ensure our customer data is trustworthy, authentic, and timely for every critical business decision. You will be a key driver in ensuring a scalable, mature data ecosystem, embedding architectural best practices for data storage, optimisation, and transport as a core design principle across our entire organisation.What you'll doSystems and technical processes: Architect the systems and technical processes for managing our customer data, including databases, pipelines, and storage systems. You will ensure that our data architecture is designed to enforce governance requirements for security and traceability, building the technical foundations for a secure and reliable data ecosystem.Operationalise Governance: Translate strategic data governance policies and rules into practical, technical requirements. This includes robust data models, schemas, and data pipelines that enforce data security, quality, and provenance from the moment data is collected.Ensure Data Provenance and Lineage: Take technical ownership of data provenance and lineage to ensure that we are building a single, authoritative source of truth. You will work with the technology team to suggest and support their implementation of tools and algorithms to automatically capture and document data flow and transformations, ensuring we can always trace the journey of our data for trust and regulatory compliance. Combat Data Staleness: Ensure that we are implementing technical systems for continuous monitoring and proactive mitigation of stale data. You'll define what "fresh" data means for different business needs, such as fraud detection versus marketing analytics, and set up automated alerts to flag delays before they impact business decisions.Drive Master Data Management (MDM) & Data Quality: Lead the effort to create a consistent and unified view of our critical data. This is a hands-on role where you will oversee data quality through our data catalogues and work closely with data stewards to enforce policies, manage metadata, and address data issues on a day-to-day basis.Collaborate and Champion Standards: Work closely with our data engineering, IT, and compliance teams to ensure policies are not only defined but also implemented effectively. You will advocate for data's value across the company, turning complex technical insights into clear, actionable stories for both technical and non-technical stakeholders. Who you areYou have senior-level experience in data governance, data management preferably within the fintech industry.You have a strong understanding of data governance frameworks (e.g., DAMA DMBOK).You possess a deep understanding of data architecture, data modeling, and the technical aspects of data storage, transport, and optimisation.You are a natural leader with excellent project management, communication, and collaboration skills. You can build consensus and influence stakeholders across the organisation. You have hands-on experience with modern data governance and cataloging platforms and have a deep understanding of data lineage and provenance concepts. What's In It For You?The opportunity to build something from the ground up and make a tangible impact on our core business.Access to the latest data governance tools and technologies to help you succeed. A collaborative and compliance-focused work environment where your contributions are valued and celebrated - people won’t be fighting you, they’ll be begging for you to get involved! The opportunity to join a fast-growing, award-winning and super ambitious startupWork with a friendly team of highly motivated individualsBe in an environment where you are listened to and can actually have an impactThriving collaborative and inclusive company cultureCompany sharesCompany pension schemeHybrid working environmentHome office furniture allowancePersonal Annual Learning and Development budgetPrivate Medical InsuranceHealth Cash Plan (cashback on visits to the dentist & opticians etc)Cycle to work schemeGympass subscription to a variety of gyms and wellbeing appsEnhanced parental pay & leave25 days holiday + bank holidays with additional days added with length of service.Our office is in London, by the Oxo TowerOur Commitment to DE&I:At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potentialWorking Policy:We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.Visa Sponsorship:At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.Please read before you apply!Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance.By sending us your application you acknowledge and agree to Moneybox using your personal data as described below.We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: talent@moneybox.com. If you would rather we did not keep your details on file, you can contact us at: DPO@moneyboxapp.comApply for this job Read Less
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