Our Technology team continues to go from strength to strength,
playing a vital role in firm-wide innovation and strategy. Far from
being a support function, Technology is integral to the firm's growth
agenda, backed by strong leadership engagement and sustained investment.
Duties and Responsibilities
Develop and
Implement Product Vision:
Craft and articulate a clear product
vision and strategy that aligns with the firm's overall objectives
and market opportunities. This includes:
Improving the fee earner experience
and reducing fee earner admin time.
Developing and adopting technologies
which transform the way we service our clients and the types
of products and services we offer.
Executing a global technology
strategy ensuring offices and branches abroad have the right products.
Communicate the vision to the team,
customers and critical suppliers creating a compelling narrative
that motivates and chorales people around a common purpose.
Lead the phased transition to a
product-focused operating model, ensuring seamless integration
across all functional areas and modern (agile) ways of working.
This includes the development of a new and standardised service
model as well as the establishment of new capabilities including
innovation, R&D, solution design and product engineering.
Organisational Transformation:
Drive cultural change towards a
product-centric mindset, fostering innovation and collaboration.
Oversee the maturity and scaling of
product services required to support the firm's growth.
Oversee
Product Roadmaps:
Develop and manage comprehensive product
roadmaps that outline the evolution of products and services.
Lead the approach and response to
strategic architectural and roadmap questions including whether we
should re-platform products, build vs buy and what products should
form the basis of an enterprise architecture.
Prioritise product initiatives/backlog
based on strategic value, customer needs, and resource availability.
Implementation of metrics and reporting
to demonstrate value delivery and usage.
Optimise
Product Portfolio:
Analyse and adjust the product portfolio
to maximise return on investment and align with market demands.
Identify opportunities for new products
or enhancements to existing offerings.
Stakeholder Engagement:
Collaborate with senior leadership to
ensure alignment and support for product initiatives. This
includes alignment to functional strategies and priorities.
Engage with fee earners, partners, and
clients to gather insights and feedback on existing product
landscape and new investments.
Team Leadership:
Foster a high-performance culture that
encourages professional growth and development.
Encourage collaboration, knowledge
sharing and a strong partnership across other technology pillars
(Platforms, Data, Architecture).
Governance
and Compliance:
Establish and enforce product governance
frameworks, including policies, standards, and committees.
Ensure all products comply with legal,
regulatory, and security requirements, such as GDPR and other
relevant laws.
Process Improvement:
Implement best practices in product
development methodologies, such as Agile and Lean principles
including user focus groups, testing methodologies and feedback loops.
Optimise product delivery processes to
enhance efficiency, quality, and speed to market.
Budget Oversight:
Develop and manage the product
development and management budget.
Monitor financial performance, including
revenue, costs, and profitability of products.
Investment Decisions:
Evaluate and approve investment
proposals for new product initiatives.
Assess potential risks and returns to
inform strategic decisions.
Drive Innovation:
Cultivate an environment that encourages
innovative thinking and the exploration of new technologies and
business models.
Lead the firm's innovation initiatives,
integrating them into the product strategy and roadmap.
Market Analysis:
Stay abreast of industry trends,
competitive landscape, and emerging technologies in the legal sector.
Utilise market insights to inform
product strategies and identify growth opportunities.
Executive Reporting:
Provide regular updates to the board on
product performance, strategic initiatives, and progress against goals.
Prepare and present business cases,
strategic plans, and post-implementation reviews.
Internal Communication:
Ensure transparent and effective
communication across all levels of the organisation regarding
product initiatives and changes.
Skills/Experience
Executive Leadership:
Minimum of 10 years of
experience in product management or related roles, with at least 5
years in a senior leadership position.
Proven track record of leading
large-scale organisational transformations, preferably within a
professional services or legal environment.
Product
Management Expertise:
Extensive experience in
developing and executing product strategies that drive business growth.
Demonstrated success in managing
a diverse product portfolio and leading cross-functional teams.
Strategic
and Analytical Skills:
Ability to develop and
communicate a compelling vision for the organisation's products
and services.
Strong strategic planning skills
to align product initiatives with business objectives.
Proficiency in utilising data
analytics to inform product strategies and measure performance.
Experience with market research,
competitive analysis, and customer insights.
Technical Knowledge:
Deep understanding of the legal
industry's dynamics, challenges, and opportunities.
Familiarity with legal
technologies, digital transformation, and innovation trends in
professional services.
Expertise in Waterfall, Agile,
Lean, and other modern product development frameworks.
Knowledge of software
development processes and lifecycle management.
Understanding of product
development metrics and their implementation.
Leadership
and Interpersonal Skills:
Proven ability to build, lead,
and inspire high-performing teams.
Commitment to mentoring and
developing talent within the organisation.
Strong influencing skills to
gain buy-in from stakeholders at all levels.
Ability to navigate complex
organisational dynamics and drive consensus.
Communication Skills:
Exceptional verbal and written
communication skills, with the ability to present complex ideas
clearly and persuasively.
Experience in presenting to
boards, executive committees, and large audiences.
Skilled in building and
maintaining relationships with clients, partners, and internal stakeholders.
Change Management:
Expertise in leading
organisational change initiatives, including cultural shifts and
process reengineering.
Familiarity with change
management methodologies and best practices.
Financial Acumen:
Experience in developing and
managing significant budgets and financial plans.
Understanding of financial
metrics related to product performance, ROI, and profitability.
Personal Attributes:
Passionate about innovation and
driving change to enhance business outcomes.
Open-minded and adaptable to new
ideas and technologies.
Strong focus on achieving goals
and delivering measurable results.
Ability to prioritise and manage
multiple initiatives effectively.
Commitment to the highest
ethical standards and professional integrity.
Please note that this job
profile is not an exhaustive list of duties but merely an outline
of the key components of the role. You may be required by your
line manager to take on additional responsibilities when requested.
About Mishcon de Reya Group
The Group is an independent, international professional
services business with law at its heart, employing over 1400 people
with over 650 lawyers. It includes the law firm Mishcon de Reya LLP
and a collection of leading consultancy businesses that complement the
firm's legal services.
Mishcon de Reya LLP is based in London, Oxford, Cambridge, Singapore,
Hong Kong and UAE. The firm services an international community of
clients and provides advice in situations where the constraints of
geography often do not apply.The work the firm undertakes is
cross-border, multi-jurisdictional and complex, centred around three
increasingly entwined and connected sectors: the Innovation Economy,
Private Wealth and Capital, and Real Estate. The firm is known as a
disputes powerhouse with a formidable capacity firmwide for dispute resolution.
The includes consultancy businesses ,(in London, Singapore and Dubai), , and (in Hong Kong). The Group also
includes, which invests
in the most promising early stage legaltech companies as well as the
Mishcon Academy, its in-house place of learning and platform for
thought leadership.
In 2024, the Group announced its first strategic acquisition in the
alternative legal services market, flexible legal resourcing business
Flex Legal. It also acquired a majority stake in Somos, a global group
actions management business.
We strive to create a fully
diverse and inclusive workplace where all our people are empowered
to fulfil their potential. We are proud of our agile working culture
and are always happy to talk flexible working.
#LI-Hybrid
#LI-Hybrid
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