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Minster Law
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  • Fee Earner - Non MOJ  

    Minster Law
    - Wakefield
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    Job descriptionJob Summary We are seeking a dedicated and proactive Fa... Read More
    Job descriptionJob Summary
    We are seeking a dedicated and proactive Fast Track Fee Earner to join our Non MOJ Car Team. In this role, you will be responsible for managing a caseload of fast track personal injury claims, ensuring that all cases are handled efficiently and effectively. You will play a crucial role in providing exceptional client service while adhering to legal standards and internal protocols. Responsibilities Responsible for a high-volume caseload of RTA pre and post litigated none portal claims, following Minster Law best practise, in order to progress your claims through to settlement or transfer to litigation. Ownership of the client relationship ensuring that the right outcome is achieved and the client’s claim is optimised. Ability to deal with complex liability disputes involving motorcycles, and denials of liability with minimal supervision. Assess quantum to include reviewing medical reports and researching and obtaining relevant case law for complex multi-site injuries. Drafting schedules of special damages and assessing suitable awards for compensation for pain, suffering and loss of amenity, and other general damages. Negotiate with third parties to ensure we receive the best settlement figures for our clients in a proactive and timely manner, identify litigation opportunities where appropriate. Drafting Court proceedings, dealing with direction questionnaires, adhering to court directions and timescales, preparing relevant documents for disclosure, dealing with telephone hearings, submitting evidence and instructing Counsel/other appropriate experts as required. Requirements Previous experience of managing your own caseload of RTA pre-litigated claims. Good understanding of the CPR and litigation processes Strong organisational skills with the ability to manage multiple cases simultaneously. Excellent communication skills, both verbal and written, with a keen attention to detail. Proficiency in using case management software and Microsoft Office applications. Tactically astute and an excellent negotiator Ability to work independently as well as part of a team, demonstrating initiative and problem-solving skills. A proactive approach to learning and professional development is highly desirable. We invite candidates who are passionate about personal injury law and committed to delivering outstanding client service to apply for this exciting opportunity within our Non MOJ Car Team. Join us as we strive to provide outstanding service while fostering an inclusive and supportive workplace culture in a platinum-accredited Investors in People organisation. We look forward to welcoming an enthusiastic Fast Track Fee Earner who shares our commitment to excellence. Equal Opportunities Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone. We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read our commitment to equality and diversity . Read Less
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  • Serious Injury Team Leader  

    Minster Law
    - Wakefield
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    Job descriptionJob Title: Serious Injury Team Leader (Intermediate Tra... Read More
    Job descriptionJob Title: Serious Injury Team Leader (Intermediate Track) Responsible to: Operations Manager Level: Team Leader Purpose of the role The Team Leader will provide supervision and technical guidance as well as overall leadership to a team of Serious Injury Fee Earners (). Caseloads are predominantly RTA and range in value from £25k up to £125k. You will provide end to end technical support and coaching on cases, be responsible for the adherence to our robust supervision framework as well as be accountable for delivery of your teams’ objectives and KPIs. The role holder will require a sound technical knowledge of personal injury (RTA) work as well as experience of supporting and developing team members through effective coaching and mentoring. To be part of the Serious Injury leadership team that helps deliver growth, engagement excellent customer service and performance. Key Accountabilities Be an ambassador for Minster Law. A role model, bringing to life our core purpose and values through inspirational leadership and technical expertise. Act as a technical referral point for your team members, providing guidance on issues relating to the effective management of their cases, both litigated and non-litigated in order to ensure the best customer outcome in a cost-effective way. Protect client caseloads of your team through effective governance of milestones being achieved accurately and on time. Identify and implement litigation tactics to improve customer outcomes and maximise income generation. Where appropriate, ensure that complex cases are identified and highlighted inline with internal procedures for progression to Multi Track Team. Similarly, where appropriate, ensure that cases identified as fast track cases are highlighted in line with internal procedures for transfer to Fast Track Team. Optimise supervision across the team ensuring consistent application of standards, process, and working practice. Conduct file reviews and other technical supervision required under internal management controls. To support the Management Team in ensuring effective governance controls and measurements are in place to track and report progress. Provide effective coaching and feedback to team members, highlighting any issues identified to improve the quality of client outcomes. Support performance improvement of team members through creating and maintaining smart support plans. Be comfortable leading and developing a diverse team of newly tenured colleagues as well as experienced senior Fee Earners. Work with the Management Team to create a culture of continuous improvement and high levels of staff engagement and contribute to the overall operational plan. To understand the Minster Law cost process and provide technical support to fee-earners. Identify process issues and work with relevant stakeholders to resolve these. Identify training needs and skills gaps across the Team. Work with leadership team and support functions such as Learning and Development to organise training for colleagues. Working closely with the management team to ensure that both team and fee earner development is appropriately progressed, and business change is fully embedded. To undertake any other tasks as deemed relevant and reasonable by the business. Where appropriate have case ownership alongside the above accountabilities and handle matters in accordance with Team KPIs. Person Profile An experienced people leader that thrives on creating a high performing, motivated and engaged team Credibility to operate and influence with stakeholders of all levels. Act with drive, pace and passion with the ability to work in a fast-moving environment. Ability to lead with integrity, be respectful of all colleague opinions. Ability to motivate your team with an ability to put others at ease and build trust & confidence through self-awareness and a high degree of emotional intelligence. Takes personal ownership, leads by example and works collaboratively across functions with a one business mindset. Good interpersonal / communication skills both written & verbal with self-awareness of your own impact on others & an ability to consider appropriate forums for communications. A natural organiser able to set clear expectations of what good looks like and how it is measured. Demonstrate consideration of our company values in day to day decision making. Ability to follow Company process / guidelines & make appropriate decisions. Be a cultural ambassador by displaying our values and behaviours in every aspect of the work they do. Ambassador for change, prepare and equip colleagues for change through engagement, communication and seamless implementation. Essential Proven track record of settling claims valued up to at least £125k Sound knowledge of serious injury RTA Experience of managing Grade C Fee Earners Experience of managing HR and People processes against policy. Managing performance & productivity, ideally in a professional services environment. IT skills – including Microsoft Word; Microsoft Teams; PowerPoint & Excel. Experience of conducting 1-2-1’s / personal development plans / performance reviews. Experienced in the use and interpretation of MI and data. Willing to explore new technologies to support business development & able to support teams though change. Desirable: Qualified solicitor or Fellow of CILEx. Experience of Intermediate Track case management Key Performance Indictors Your KPIs and Objectives will be discussed and agreed with you on a one-to-one basis. You will have regular one-to-one meetings with your line manager to review your performance against these objectives and identify any areas for development and/or required support. Personal Development There is the opportunity for high performing individuals to move into different departments across the business to expand their knowledge and experience, and develop a career within Minster Law. What’s in it for you A salary between £49,600 - £62,000. An annual discretionary bonus scheme. Hybrid working, offering our colleagues flexibility to work where they can provide the best support to our customers and colleagues alike. 25 days holiday, which can increase up to 30 days in line with service. “Time for Me” days which gives you the opportunity to take up to 12 additional days per year through condensed working. Working in a platinum-accredited Investors in People organisation that’s committed to your development. And much more, see our full list of benefits . Working Hours Full time – 35 hours per week. Agile working is fully supported but as this is a people leader role, on site presence may represent more than 50% of your working week. Equal opportunities Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone. We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read our commitment to equality and diversity . Read Less
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  • Trainee Legal Support Advisor  

    Minster Law
    - Wakefield
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    Job descriptionOnce fully trained an LSA will deliver a robust quality... Read More
    Job descriptionOnce fully trained an LSA will deliver a robust quality claims support service with key focus on our customers and claim quality. They will provide legal support and advice to our customers during their personal injury and/or uninsured losses claim, with management and support through the claims process through to a Court Hearing. An LSA completes a variety of technical and legal activities on a variety of claims throughout their lifecycle in the business and will be responsible for ensuring that each activity is completed to the highest level of quality and follows all of the required process steps to ensure the progression of the customers claim. The trainee LSA from the outset would have case ownership of matters from instruction to conclusion. You will be expected to complete customer contact via both inbound and outbound calls to the business and through written communication. You will provide our customers with legal advice, information and support through the Minster Claims process. Your role will be inclusive of detailed, quality completion of key legal technical activities within customers claims, including the review of medical reports and application of quantum and drafting Court documents where required. Core Responsibilities Contact customers within agreed service levels and provide advice and information on the claims procedure. Provide advice to Business Partners as to prospects of success. Accurately complete all legal activities required within agreed service levels. Provide an excellent level of customer care, ensuring that the right customer and business outcome is optimised and achieved. Deal with personal injury compensation and uninsured loss claims and be competent of procedures and timescales. Ownership of all technical, legal activities to ensure completion allows for swift progression of the customers claim Once trained, demonstrate the ability to deal with cases of complexity, causation arguments and disputed liability with minimal supervision Ability to work in an activity based, process driven environment. Provide advice, inform and support customers through the Minster Claims process. Once trained be able to independently assess liability and quantum to include the review of medical reports. Achieve individual and team objectives on a monthly basis as agreed with your team leader. Contribute to the smooth running of the firm by assisting other members of staff in periods of peak demand with document production, task list management and general administrative duties. To undertake any other tasks as deemed relevant and reasonable by the business.  Key Performance Indictors The following KPIs will apply to you, this is not exhaustive and may change as the business develops: Work through and complete a robust training plan that covers all aspects of the role before becoming a LSA rather than a trainee LSA. Customer Advice/Service Quality (NPS/Customer Satisfaction) Call Quality Quantum assessment and application Adherence/Compliance SLA’s and audit requirement Activities completion rate Productivity and quality of completion Litigation and Settlements Your performance will be reviewed through regular one-to-one meetings with your Line Manager. Person Specification Essential Experience working within a customer service environment, with a proven track record of delivering excellent customer care. Previous experience of the personal injury and / or uninsured losses claims processes. Experience of working in a fast paced, customer focused and target driven environment. Excellent time management and attention to detail. Strong communication skills, self-motivated and uses own initiative. Robust - able to deal with changing circumstances and challenging situations whilst still achieving objectives. Desirable Litigation experience through to hearing on small claims matters. Previous experience of dealing with complex causation and liability disputed claims. Experience of working in a task/activity based driven environment Team Player and acts as a role model to your colleagues, working together to achieve business and team goals. Take opportunities to develop and stretch yourself and be passionate about developing your career at Minster Law. Personal Development There is the opportunity for high performing individuals to move into different departments across the business to expand their knowledge and experience and develop a career within Minster Law. Working Hours This role will be based in Wakefield. This is a Full time Vacancy but a Part Time appointment of 28 hours will be considered for the right individual. The successful candidate will work across core business hours of 8am – 6pm. What’s in it for you A salary between £22932 to £25,000 An annual discretionary bonus scheme. Hybrid working, offering our colleagues flexibility to work where they can provide the best support to our customers and colleagues alike. 25 days holiday, which can increase up to 30 days in line with service. “Time for Me” days which gives you the opportunity to take up to 12 additional days per year through condensed working. Working in a platinum-accredited Investors in People organisation that’s committed to your development. And much more, see our full list of benefits .  Equal opportunities Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone. We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read our commitment to equality and diversity . Read Less
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  • Fee Earner (Grade C)  

    Minster Law
    - Wakefield
    Apply Now
    Job descriptionOverviewWe are seeking a dedicated and detail-oriented... Read More
    Job descriptionOverview
    We are seeking a dedicated and detail-oriented Fee Earner to join our dynamic team. The successful candidate will play a crucial role in managing client cases, ensuring compliance with legal standards, and providing exceptional service to clients. This position requires a strong understanding of legal processes and the ability to work independently while contributing to a collaborative team environment. To handle a portfolio of claimant serious injury claims for Minster Law clients, to generate fee income and contribute to the general success of the department. The caseload is predominantly RTA based and it is anticipated you will deal with cases valued up to £50,000. Responsibilities You will be responsible for delivering excellent client care to our clients who have suffered from a traumatic and life changing event. • Regular communication and face to face meetings with your client. Instructions and meetings with a multi-disciplinary team of experts for example, medical experts, case managers, care experts, architects, forensic accountants, counsel Analysis of evidence and research of legal issues on liability, causation and quantum Drafting documents including statements, pleadings and schedules of loss Securing early interim payments and appropriate rehabilitation. Optimising your client’s settlement. Ability to work with a task based case management system to ensure regular contact is maintained with all clients, providing exceptional customer service and managing their expectations. Raising awareness of the department and developing your profile. Perform to a high level in a target orientated environment. To undertake any other tasks as deemed relevant and reasonable by the business Requirements A relevant legal qualification (e.g., LLB, LPC) or equivalent experience in a legal environment is essential. Strong understanding of legal terminology and processes related to the specific area of law practised. Excellent communication skills, both written and verbal, with the ability to convey complex information clearly. Exceptional organisational skills with a keen attention to detail. Ability to manage multiple cases simultaneously while meeting deadlines effectively. Proficiency in using case management software and Microsoft Office Suite is desirable. A proactive approach to problem-solving with strong analytical skills. We invite enthusiastic candidates who are committed to delivering high-quality legal services to apply for this exciting opportunity as a Fee Earner in our platinum accredited Investors in People organisation. Equal opportunities Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone. We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read our commitment to equality and diversity . Read Less
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  • Case Resolution Executive (Legal Cashier)  

    Minster Law
    - Wakefield
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    Job descriptionJob OverviewWe are seeking a meticulous and detail-orie... Read More
    Job descriptionJob Overview
    We are seeking a meticulous and detail-oriented Legal Cashier to join our dynamic team. The ideal candidate will play a crucial role in managing financial transactions within a legal environment, ensuring accuracy and compliance with regulatory standards. This position requires proficiency in accounting software and a strong understanding of accounts payable processes.Duties Process and record all financial transactions accurately, including client payments, disbursements, and invoices. Maintain detailed records of all transactions to ensure compliance with legal regulations and internal policies. Manage accounts payable functions, ensuring timely payments to suppliers and vendors. Reconcile bank statements and assist in preparing financial reports as needed. Collaborate with legal staff to ensure proper allocation of funds and adherence to client account management protocols. Utilise software for efficient transaction processing and reporting. Assist in audits by providing necessary documentation and information as required. Requirements Proven experience in a similar role within a legal or professional services environment is preferred. Strong knowledge of accounts payable processes and financial transaction management. Good IT skills, including Microsoft Word and Excel Excellent numerical skills with a keen attention to detail. Ability to work independently as well as part of a team, demonstrating strong organisational skills. Good communication skills, both written and verbal, are necessary for effective collaboration with colleagues and clients. If you are passionate about finance within the legal sector and possess the required skills, we invite you to apply for this exciting opportunity to contribute to our esteemed, platinum accredited Investors in People organisation. Equal opportunities Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone. We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read our commitment to equality and diversity . Read Less
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  • Bike Team Fee Earner - Non MOJ  

    Minster Law
    - Wakefield
    Apply Now
    Job descriptionJob SummaryWe are seeking a motivated and detail-orient... Read More
    Job descriptionJob Summary
    We are seeking a motivated and detail-oriented Fast Track Fee Earner (Bike) - Non MOJ to join our dynamic team. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service. As a Fast Track Fee Earner, you will be responsible for managing a caseload efficiently while ensuring compliance with relevant regulations. Responsibilities Responsible for a high-volume caseload of RTA pre and post litigated none portal claims, following Minster Law best practise, in order to progress your claims through to settlement or transfer to litigation. Ownership of the client relationship ensuring that the right outcome is achieved and the client’s claim is optimized. Ability to deal with complex liability disputes involving motorcycles, and denials of liability with minimal supervision. Assess quantum to include reviewing medical reports and researching and obtaining relevant case law for complex multi-site injuries. Drafting schedules of special damages and assessing suitable awards for compensation for pain, suffering and loss of amenity, and other general damages. Negotiate with third parties to ensure we receive the best settlement figures for our clients in a proactive and timely manner, identify litigation opportunities where appropriate. Drafting Court proceedings, dealing with direction questionnaires, adhering to court directions and timescales, preparing relevant documents for disclosure, dealing with telephone hearings, submitting evidence and instructing Counsel/other appropriate experts as required. Requirements Previous experience of managing your own caseload of RTA pre-litigated claims. Good understanding of the CPR and litigation processes Strong organisational skills with the ability to manage multiple cases simultaneously. Excellent communication skills, both verbal and written, with a keen attention to detail. Proficiency in using case management software and Microsoft Office applications. Tactically astute and an excellent negotiator Ability to work independently as well as part of a team, demonstrating initiative and problem-solving skills. A proactive approach to learning and professional development is highly desirable. There is the opportunity for high performing individuals to move into different areas of the bike team or to other departments across the business to expand their knowledge and experience, and develop a career within Minster Law. Join us as we strive to provide outstanding service while fostering an inclusive and supportive workplace culture. We look forward to welcoming an enthusiastic Fast Track Fee Earner who shares our commitment to excellence. Equal Opportunities Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone. We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read our commitment to equality and diversity . Read Less
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  • Operations Manager  

    Minster Law
    - Wakefield
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    Job description: Purpose of Role To lead a team of Serious Injury prof... Read More
    Job description: Purpose of Role To lead a team of Serious Injury professionals towards delivery of operational, customer and financial performance. Implementing effective coaching and mentoring techniques to ensure team objectives and targets are achieved in accordance with business strategy and relevant regulatory requirements. To be part of the leadership team of the Serious Injury Department and help Senior Leaders deliver growth, engagement, excellent customer service and performance. This role also forms part of the wider Minster Law’s Leadership Team. Key Accountabilities Lead a team of colleagues, through our Team Leader community, to ensure an efficient and effective customer service addressing team and individual performance issues. Prioritise and manage resources to deliver trading performance and objectives ensuring any performance shortfall is identified and addressed at an early stage. Alongside the Senior Operations Manager, manage consistency of trading performance and quality across the team ensuring variation is managed within the agreed range. To fully manage the recruitment process to ensure headcount requirements meet case count requirements to ensure there is no impact to the performance of the team Motivate and lead the team ensuring clear objectives are in place, performance issues actively managed and development plans in place in accordance with company policy. Build team capability through effective deployment of new working practices, systems, processes and behaviours ensuring business change is fully embedded. Anticipate operational risks and issues establishing plans to mitigate negative impacts on case progression, customer service, regulatory compliance and technical quality. Work across the operational management team to create a culture of continuous improvement and high levels of staff engagement and contribute to the overall operational plan. Manage the implementation of operational strategy, reporting progress and tracking benefits across the team. Optimise case progression across the team ensuring consistent application of business process, systems and working practice across each member of the team. Train and develop team competence to ensure the quality of client outcomes ensuring all issues are addressed and development actions implemented in a timely manner. Maintain a strong supervision environment across the team to identify competence, client outcome, regulatory and service issues at an early opportunity ensuring action plans are delivered in a timely manner. With support from the Technical Managers provide technical guidance across the team to ensure appropriate case plans are in place, the correct litigation actions taken and key dates managed appropriately. To undertake any other tasks as deemed relevant and reasonable by the business. Key Performance Indicators Your KPIs and Objectives will be discussed and agreed with you on a one-to-one basis. You will have regular one-to-one meetings with your line manager to review your performance against these objectives and identify any areas for development and/or required support. Person Profile A strong people leader who is personally motivated by creating team capability: Credibility to operate and influence at a senior level. Act with drive, pace and passion able to work in a fast moving environment. Takes personal ownership, leads by example & works collaboratively. Able to see the bigger picture and manage the details. Pragmatic, logical problem solver who creates clear options and acts decisively. Strong interpersonal skills engaging and inspiring others to follow their lead. Establishes common goals and motivates others to take action. Actively seeks to develop own skills and extend the scope of their experience. Management Skills Ability to drive Minster Law’s strategic objectives Proven ability to drive team performance in a fast moving, high volume environment. Operational planning capability demonstrating exceptional operational execution. Strong coaching skills encouraging direct reports to maximise their performance and behaviours. Advocate of driving success through people management, process excellence, quality & risk management. Ability to identify emerging issues and develop team plans over a 6 month time horizon. Customer centric constantly with a track record for driving continuous improvement. A natural organiser able to set clear expectations of what good looks like and how it is measured. Deploys a range of performance management techniques to develop people and/or face into difficult conversations. Ability to motivate and build capability through creation of a self-managed team environment. Demonstrate consideration of our company values in day to day decision making. Personal Development There is the opportunity for high performing individuals to move into different departments across the business to expand their knowledge and experience and develop a career within Minster Law. Equal opportunities Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone. We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read our commitment to equality and diversity here. Final Note The Recruitment Team at Minster Law would like to thank you for applying for Employment with us. Due to the high volume of applications, please note if you have not heard back from us in 10 working days, you have not been successful on this occasion. Read Less
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  • Paralegal  

    Minster Law
    - Wakefield
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    Job description To deliver a robust quality claims handling service to... Read More
    Job description To deliver a robust quality claims handling service to Minster clients, to assist Fee Earners to generate fee income and contribute to the general success of the department. To assist in the handling of a portfolio of claimant serious injury claims. Core Responsibilities · Assist lead file handlers in the progression of their serious injury caseload. · Produce standard free form letters to progress cases using the case management system (ProClaim). · Utilise the telephone as your first method of contact. · Deal with telephone enquiries wherever possible and take detailed telephone messages to be immediately communicated to the Fee Earner. · Achieve KPI’s on a monthly basis as agreed with your line manager. · Maintain and update the case management system. · Ensure filing systems and other information systems are maintained to the firm’s standards. · Where appropriate, schedule appointments for the Fee Earner. · Liaise with the Finance Department regarding the payment of disbursements, outstanding accounts etc. · Contribute to the smooth running of the firm by assisting other members of staff in periods of peak demand with document production, task list maintenance, taking telephone calls and general administrative duties. · Mail sorting. · Perform to a high level in a target orientated environment. · To undertake any other tasks as deemed relevant and reasonable by the business. Key Performance Indicators Your KPIs and objectives will be discussed and agreed with you on a one-to-one basis. You will have regular one-to-one meetings with your line manager to review your performance against the paralegal progression matrix and identify any areas for development and/or required support. Person Specification Essential · Experience assisting or dealing with personal injury cases. · Commitment to delivering excellent client care for each of our clients. · Excellent communication skills, both verbally and in writing. · Accountable for achieving objectives in a fast-paced environment whilst maintaining high standards of work quality and client care. · Competent working with a case management system and good knowledge of Excel and Word. · Good attention to detail and strong organisational and time management skills. Desirable · An understanding of serious injury or multi track personal injury cases would be advantageous. · Maintains a positive attitude, self-motivated and uses own initiative. · Team player who acts as a role model to your colleagues. · Robust - able to deal with changing circumstances and challenging situations whilst still achieving objectives. · Takes opportunities to develop and stretch yourself in line with the Paralegal Progression Programme. Personal Development There is the opportunity for high performing individuals to move into different departments across the business to expand their knowledge and experience and develop a career within Minster Law. This is achieved through training, development and working in line with the Paralegal Progression Programme. Our Paralegal Progression offering is a structured programme that is designed to guide colleagues from new to role to ready for more through competency-based knowledge and tasks being displayed for a consistent period of time. Travel Our clients are based throughout England and Wales and there will be a need for regular travel, for example to undertake meetings with clients and conferences with the multi-disciplinary teams of experts and counsel. This role is based in our Wakefield office. Equal Opportunities Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone. We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read more about our commitment to equality and diversity on the Minster Law website. Final note The Recruitment Team at Minster Law would like to thank you for applying for Employment with us. Due to the high volume of applications, please note if you have not heard back from us in 10 working days, you have not been successful on this occasion. Read Less
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  • Associate  

    Minster Law
    - Wakefield
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    Job descriptionJob Summary To handle a portfolio of claimant serious i... Read More
    Job descriptionJob Summary To handle a portfolio of claimant serious injury claims for Minster Law clients and contribute to the general success of the department. The caseload is predominantly RTA based and involves cases with complex technical issues and quantum. The value of cases will range from £150k - £5m plus and is allocated dependent on skills and experience. To provide mentoring support to Serious Injury team colleagues within the Department handling a portfolio of compensation claims. You will be an ambassador of the business, contributing to the department strategy and growth. Core Responsibilities Delivering the following for your individual caseload and that of your client case team: To be a technical expert in a chosen specialism You will be responsible for delivering excellent client care to our clients who have suffered from a traumatic and life changing event, on your individual cases and overseeing the team Ensuring all cases are effectively progressed and assist the Team Manager with embedding new working practices and procedures Regular communication and face to face meetings with your clients Instructions and meetings with a multi-disciplinary team of experts for example, medical experts, case managers, care experts, architects, forensic accountants, counsel Analysis of evidence and research of legal issues on liability, causation and quantum Drafting documents including statements, pleadings, schedules of loss Securing early interim payments and appropriate rehabilitation Optimising your client’s settlement The role includes raising awareness of the department and developing your profile. We have close links with APIL, Headway, SIA and you will be involved in our work in supporting these organisations For example, reporting cases, preparing articles, testimonials, previous experience of this is essential To motivate your client case team ensuring clear objectives and KPIs are followed, and any performance issues are highlighted to the Team Manager and support with any actions and the development of colleagues as required in line with company policy Conduct monthly 121’s, regular technical and case reviews, providing feedback and mentoring as required Perform to a high level in a target orientated, high quality environment To undertake any other tasks as deemed relevant and reasonable by the business Key Performance Indicators The following KPIs will apply to you; this is not exhaustive and may change as the business develops: Achieve planned results and SLAs within your client case team, as agreed Demonstrate development and competence of your case team Support the engagement of the team, resulting in improved team output and performance Delivering excellent standards against client care/technical reviews Client retention to minimise cases closed without costs Driving case progression, maximising recoveries, fee income and time recording Managing and reducing write offs Contribution to business development, strategy and growth Your performance will be reviewed through one-to-one meetings with your Line Manager. Person Specification Essential A qualified Solicitor or Fellow of CILEx with a minimum of 8 Years Post Qualification Experience or can demonstrate equivalent experience to charge and recovery Grade A rates Proven track record of managing serious injury claims as the lead fee earner within a similar role, experienced litigator with strong technical ability and practical knowledge of the court procedures Interest and experience mentoring junior or developing colleagues, team player who acts as a role model to your colleagues Commitment to delivering excellent client care for each of our clients Strong professional profile and experience developing the profile of the firm within the personal injury field. Committed to developing the Serious Injury and Minster Law brand internally and externally Accountable for achieving objectives in a fast-paced environment whilst maintaining high standards of work quality and client care Desirable Previous supervisory experience desirable and to include performance management, achievement of objectives and motivating/developing individuals Excellent communication skills to include negotiation and objection handling Competent working with a case management system and good knowledge of Excel and Word. Good attention to detail and strong organisational skills Maintains a positive attitude, self-motivated and uses own initiative Robust - able to deal with changing circumstances and challenging situations whilst still achieving objectives Takes opportunities to develop and stretch yourself, and be passionate about developing your own and your sub team’s career in personal injury Business development experience and strong network of contacts within the industry Existing links with associated bodies for example Headway, SIA and APIL What’s in it for you: A salary between £49,600 - £72,000.  An annual discretionary bonus scheme. Hybrid working, offering our colleagues flexibility to work where they can provide the best support to our customers and colleagues alike. 25 days holiday, which can increase up to 30 days in line with service. “Time for Me” days which gives you the opportunity to take up to 12 additional days per year through condensed working. Working in a platinum-accredited Investors in People organisation that’s committed to your development. And much more, see our full list of benefits . Equal opportunities Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone. We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read our commitment to equality and diversity . The Recruitment Team at Minster Law would like to thank you for applying for Employment with us. Due to the high volume of applications, please note if you have not heard back from us in 10 working days, you have not been successful on this occasion. Read Less
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  • Grade C Assistant Fee Earner  

    Minster Law
    - Wakefield
    Apply Now
    Job description Job Summary To assist with a portfolio of claimant ser... Read More
    Job description Job Summary To assist with a portfolio of claimant serious injury claims for Minster Law clients, to generate fee income and contribute to the general success of the department. In conjunction with supporting a lead fee-earner you will also manage your own small caseload within Serious Injury. The caseload is predominantly RTA based and involves cases with complex technical issues and quantum, this will include cases valued in excess of £150,000. Core Responsibilities · Ensure a full working knowledge of all cases being handled by the lead fee earner, including the key areas of dispute and any actions planned to resolve them. · Deal with elements of the case and ensure they are progressed as swiftly as possible, having agreed the action plan for the case with the lead Fee Earner. · Undertake chargeable work on cases under the direction of the fee- earner. · Regular communication and face to face meetings with the clients. · Instructions and meetings with a multi-disciplinary team of experts for example, medical experts, case managers, care experts, architects, forensic accountants, counsel. · Analysis of evidence and research of legal issues on liability, causation and quantum. · Drafting documents including statements, pleadings, and schedules of loss. · Securing early interim payments, appropriate rehabilitation and optimising the client’s settlement. · Provide a key point of contact for telephone calls from client or all other interested parties. · Maintain and update the case management system. · Develop and maintain a good working knowledge of issues which commonly arise in catastrophic claims to be able to discuss with client or other interested parties in an informed manner. · Liaise with Finance regarding the payment of disbursements, outstanding accounts etc. · Provide a liaison point for experts, counsel, and clients. · Produce core documents for client meetings, conferences, settlement meetings etc. · Raising awareness of the department and developing your professional profile. We have close links with APIL, Headway, and SIA, you will be involved in supporting these organisations with networking and business development. For example, reporting cases, preparing articles and testimonials. · Mentoring and developing junior members of the team as appropriate. · Perform to a high level in a target orientated environment. · To undertake any other tasks as deemed relevant and reasonable by the business. Key Performance Indicators Your KPIs and Objectives will be discussed and agreed with you on a one-to-one basis. You will have regular one-to-one meetings with your line manager to review your performance against these objectives and identify any areas for development and/or required support. Person Specification Essential · Qualified solicitor or Fellow of CILEx. Consideration will also be given to applicants who can demonstrate sufficient experience and for whom a Grade C charge out rate can be justified. · Proven track record of assisting with or managing serious injury claims, with the ability to liaise with multi-disciplined experts. · Commitment to delivering excellent client care for each of our clients. · Excellent communication skills to include negotiation and objection handling. · Accountable for achieving objectives in a fast-paced environment whilst maintaining high standards of work quality and client care. · Competent working with a case management system and good knowledge of Excel and Word. · Good attention to detail and strong organisational and time management skills. Desirable · Maintains a positive attitude, self-motivated and uses own initiative. · Team player who acts as a role model to your colleagues, mentoring more junior staff where appropriate. · Desire to develop your professional profile and that of your firm within the personal injury field, and establish links with associated bodies for example Headway, SIA and APIL. · Robust - able to deal with changing circumstances and challenging situations whilst still achieving objectives. · Takes opportunities to develop and stretch yourself, and be passionate about developing your career in personal injury. Personal Development There is the opportunity for high performing individuals to move into different departments across the business, to expand their knowledge, experience and develop a career within Minster Law. Travel Our clients are based throughout England and Wales and there will be a need for travel, for example to undertake meetings with clients and conferences with the multi-disciplinary teams of experts and counsel. Equal Opportunities Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone. We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read more about our commitment to equality and diversity on the Minster Law website. Final note The Recruitment Team at Minster Law would like to thank you for applying for Employment with us. Due to the high volume of applications, please note if you have not heard back from us in 10 working days, you have not been successful on this occasion. Read Less
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