DescriptionAssist with the provision of a welcoming and friendly front of house service for staff, students and visitors to the College, working as part of the Facilities team to provide a clean and safe environment for users of the campus’s buildings and grounds on all sites, and assist in other general facilities duties as required.
This role is 37 hours a week and 52 weeks per year.
Main Responsibilities and Duties:The following is an indication of the type and level of the main priorities expected of this role as directed by your line manager and is not intended to be a comprehensive list of duties or tasks: 1. Work a shift pattern across the college opening hours, supporting College events including door supervision and crowd control, assisting with locking / unlocking of the site, providing a welcoming and friendly front line service to students, staff and visitors whilst maintaining access control, checking and ensuring ID’s are worn at all times by everyone. This will include providing cover for reception/ goods in areas out of hours and during the core hours as required, and providing cover to the wider facilities team as required, particularly during non-term time.
2. Provide a high standard service to all college users; locking, unlocking and setting up rooms with furniture, decorations and equipment to facilitate the smooth running of teaching activities, examinations, College and commercial events as required, ensuring that the layout is well presented and that the area is safe with trip hazards controlled and fire exit routes clear.
3. Carry out daily cleaning of designated areas of the College and campus grounds, including road sweeping, litter clearance, emptying bins, and daily refuse clearance. Assist with clearing card and other materials as required, ensuring that all items are sorted correctly for recycling, re-use or disposal.
4. Collect, sort and redistribute internal and external mail, parcels and other delivered goods, providing cover for ‘Goods - in’ area during the core hours and drive College vehicles between college sites and to other locations as required.
5. Maintain high visibility and vigilance, responding to incidents, providing backup and assistance to security colleagues, covering breaks and events when required, assist with College / Campus alarm, fire and emergency procedures and evacuations, including lift release and ‘evac’ chairs as appropriate. This will include undertaking escort duties for internal and external college users as required.
6. Assist with the management of incidents on College premises, in conjunction with the Duty Managers, Facilities Managers and Head of Facilities; escalating as appropriate and contacting external services for support if deemed a requirement e.g. Police, Ambulance, Fire.
7. Assist with traffic management at peak times and for events including the monitoring of parking, access to parking facilities and security of carparks. Establish and maintain safe access to the campus and buildings during adverse weather conditions, using grit/ salt or other appropriate substance, to the agreed standards and frequencies.
8. Assist with the upkeep and maintenance of College property and assets, carrying out basic maintenance tasks and assisting contractors as required, ensuring that all work is carried out safely and in line with agreed processes.
9. Monitor class room furniture, to include routine stock checking, periodic inventories of furniture and equipment and the identification and reporting of more complex faults, completing regular compliance checks as instructed, including visual inspections of equipment, furnishings, external doors and access points and liaise with the Estates Team, reporting any defects in buildings, grounds or equipment immediately via the help desk.
In addition all post holders will be required to be trained to act as Fire Marshals, and First Aiders where appropriate.
Application RequirementsTo ensure compliance with safeguarding guidelines, all applicants must complete the application form in full. This includes providing:
A full employment history from the time you left full-time education, with details of any gaps in employment explained.
Information on all relevant education and qualifications.
Please note, incomplete applications will not be considered. Your co-operation helps us maintain the highest standards of safety and care for children and young people.
Benefits
Click here to view MidKent College benefits.
A GOOD local College for Maidstone and Medway
Every year over 6000 students from Medway, Maidstone and beyond choose MidKent College to continue their studies and prepare for their future career.
Our sparkling campuses in Maidstone and Medway boast some of the best vocational training facilities in the country as well as staff and student social zones and more. Our University Centre Maidstone campus provides a valuable higher education and professional training centre for Maidstone, including South East Institute of Technology and the College's Home Energy Centre. Additionally, in September 2024 we proudly opened Medway School of Arts in Chatham's Historic Dockyard.
All of our campuses benefit from ongoing investment programmes so that we can provide fantastic learning environments for our students.
For over 100 years we've been providing high-quality technical training and apprenticeships in a range of subject areas.
In October 2024 Ofsted rated the College as 'Good'.
Commitment to Safeguarding
We are committed to the safeguarding of all our students and staff. This means everyone who works here is required to actively protect them from preventable harm. Our recruitment and selection process includes background checks which will be undertaken on the successful applicant, including an enhanced DBS, and in your application you are required to demonstrate how you meet the Colleges requirements on safeguarding.
The background checks will be carried-out in accordance with the Disclosure and Barring Service (DBS) Code of Practice. The DBS helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. We operate in accordance with the DBS Code of Conduct and Privacy Policy. You can access both of these documents at https://www.midkent.ac.uk/about-us/policy-and-privacy-information
MidKent College is committed to safeguarding and the Prevent Agenda and to promoting the welfare of children and we expect all staff to share this commitment. MKC complies fully with the Disclosure and Barring Service (DBS) Code of Practice regarding the correct handling, storage, retention and disposal of Disclosures and Disclosure information, and undertakes not to discriminate unfairly against any subject of a disclosure on the basis of a conviction or other information revealed.
Since the post for which you are applying may involve unsupervised access to children and vulnerable adults, it will be exempt from the provisions of the Rehabilitation of Offenders Act 1974 and amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children or young people. Candidates who are preliminarily offered a position for such posts will be required to disclose details, cautions (including final warnings or reprimands), or convictions which are not "protected" as defined by the Exceptions Order 1975, 2013 and 2020 or any other matters that may be relevant to their suitability to work for the College including sanctions relating to work with children in any country outside of the UK.
Please note that the College is unable to consider an application further if the candidate declines to complete the Disclosure form.
Commitment to Equal Opportunities
As a proud user of the disability confident scheme the College is committed to equal opportunities and celebrates the diversity of staff and students. As part of our commitment to the scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for a vacancy.
We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break.
Important Notice for Applicants: Multi-Factor Authentication (MFA) Requirement
To ensure the security of our college systems and protect personal / sensitive information, all staff are now required to use Multi-Factor Authentication (MFA) should your application be successful. This mandated security measure helps reduce the risk of unauthorised access aligned to our cyber security requirements.
Should your application be successful, MFA can be enabled using the Microsoft Authenticator app on your personal or college mobile device. Alternatively, you may request a YubiKey, a physical security key that plugs into your allocated laptop or desktop.
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