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  • Senior Customer Experience Engineer - Compute (Linux)  

    Microsoft
    - Reading
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    OverviewEvery minute of every day, customers stake their entire busine... Read More
    OverviewEvery minute of every day, customers stake their entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
    We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
    Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.
    As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure, and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.This role is flexible in that you can work up to 50% from home.
    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.QualificationsRequired Qualifications:
    • Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND experience in technology industry, cloud, technical support, and/or customer experience engineering

    o OR equivalent experience.
    • Demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
    • Experience with being on-call and driving mitigation for mission critical incidents.Preferred Qualifications:
    • Technical Skills: Demonstrated hands-on experience with Subject Matter Expert level expertise in one or more of the following Cloud technologies:
    o Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
    o Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
    o Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
    o Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
    • Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution.
    • Customer Obsession: Passion for customers and focus on delivering the right customer experience.
    • Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
    The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.ResponsibilitiesTechnically Oriented
    • Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
    • Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
    • Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team.
    Customer Solution Lifecycle Management
    • Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
    • Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
    • Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
    Relationship/Experience Management
    • Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
    • Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
    • Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect Read Less
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  • Researcher, BioEmu (Machine Learning & Molecular Biology)  

    Microsoft
    - Cambridge
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    OverviewAt , we believe machine learning and artificial intelligence h... Read More
    OverviewAt , we believe machine learning and artificial intelligence has the potential to transform scientific modelling and discovery crucial for solving the most pressing problems facing society including sustainable materials and discovery of new drugs.We seek a highly motivated Researcher to join our Biomolecular Emulator (BioEmu) team. The BioEmu project aims to model the dynamics and function of proteins --- how they change shape, bind to each other, and bind small molecules. This approach will help us to understand biological function and dysfunction on a structural level and lead to more effective and targeted drug discovery. Our BioEmu-1 model was published in (see our for links to our open-source software and other resources, as well as this ). Why this role is excitingYou’ll work on problems that don’t yet have well‑defined benchmarks. Where part of the innovation is deciding what to optimise and proving it matters for biology. It’s an opportunity to bridge state‑of‑the‑art ML with meaningful biomedical impact in a highly collaborative research environment.Contract Duration: 2 Years Location: Berlin, Germany Or Cambridge, UK QualificationsRequired/Minimum Qualifications:Masters or PhD or equivalent experience in Machine Learning, Physics, Chemistry, or a related discipline.Experience developing computational methods or machine learning models.Strong communication skills to work effectively in an interdisciplinary team, including explaining technical concepts to collaborators from diverse backgrounds.Other Requirements:Candidates should have deep expertise in some discipline relevant to the project, for example:Deep learning methods in structural biologyDesigning and producing large scale datasets for machine learningCollaborative code development in a shared codebaseLarge-scale, distributed model training and other workflowsComputational methods to make use of real-world biological data (cryo-EM, binding affinity assays, etc.)Computational biology / bioinformatics workflowsMolecular dynamics simulation, rare event sampling and statistical mechanicsPreferred/Additional Qualifications:Capability to align research goals with external collaborators and apply computational data generation efforts and model development to real-world health challenges such as drug designResponsibilitiesCreate novel ML techniques and the datasets needed to train them for biomolecular structure, dynamics, and function.Design, implement, and iterate on model architectures and training algorithms (e.g., diffusion/sequence–structure models, representation learning).Define success where standards don’t exist: propose sound benchmarks and metrics to evaluate model quality and real‑world utility.Build high‑quality research code (Python/PyTorch) with reproducible workflows and robust data pipelines.Partner across disciplines—communicate clearly with ML researchers and experimental/computational biologists; present results and influence direction.Work autonomously and as a team player, regularly reporting insights, risks, and next steps.Thrive on imperfect, heterogeneous data, applying rigorous data curation, augmentation, and uncertainty‑aware evaluation to “messy” real‑world datasets.Aim for impact: translate promising ideas into artifacts others can use (papers, code, models, datasets).Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect Read Less
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  • Member of Technical Staff, AI Pretraining Platform  

    Microsoft
    - London
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    Member of Technical Staff, AI Pretraining PlatformLondon, United Kingd... Read More
    Member of Technical Staff, AI Pretraining PlatformLondon, United KingdomDate postedOct 13, 2025Job numberMIC116789Work siteMicrosoft on-site onlyRole typeIndividual ContributorProfessionSoftware EngineeringDisciplineSoftware EngineeringEmployment typeFull-TimeHelp build the world’s most advanced training platform at Microsoft AI We are on a mission to create the leading pretraining platform to develop the world’s most capable AI frontier models. This platform will span one of the world’s most foremost GPU clusters, pushing the boundaries of scale, performance, and reliability. The AI Pre-training Platform team at Microsoft AI is responsible for all aspects of infrastructure including scalability, benchmarking, kernel development, performance optimizations, communications, and fault tolerance to support our model pre-training operations. We are an interdisciplinary team of engineers and scientists, learning from each other, and collaborating to create the best models, methods and products. We work closely with the teams that transform pre-trained models into the models that power the consumer Copilot experience. We are looking for outstanding individuals excited about contributing to the next generation of systems that will transform the field. We are looking for candidates who: Are passionate about the infrastructure enabling large-scale AI model training Will thrive in a highly collaborative, fast-paced environment Have a high degree of craftsmanship and pay close attention to details Demonstrate a proactive attitude and enthusiasm for exploring new methods and technologies Effectively manage multiple responsibilities and can adjust to shifting priorities. Starting January 26, 2026, MAI employees are expected to work from a designated Microsoft office at least four days a week if they live within 50 miles (U.S.) or 25 miles (non-U.S., country-specific) of that location. This expectation is subject to local law and may vary by jurisdiction.Responsibilities Design and develop Python and CUDA/HIP C code that enable distributed training of multimodal LLMs ingesting text, audio, images, or video data. Build and maintain cutting-edge infrastructure that can store and process the petabytes of data needed to power models. Partner with the pretraining and post-training teams to improve our data recipe by rigorous and careful experimentation. Collaborate with the product team and other engineers and researchers across Microsoft AI to identify gaps in the current generation of models. Embody our and . Required/Minimum Qualifications  Bachelor's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND experience in business analytics, data science, software development, data modeling or data engineering work OR Master's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND experience in business analytics, data science, software development, or data engineering work Experience with HPC (High performance computing) and/ or parallel programming?Experience in the area of pretrainingExperience working with GPU clusters Read Less
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  • Principal Designer – Health AI  

    Microsoft
    - London
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    Principal Designer – Health AILondon, United KingdomDate postedOct 13,... Read More
    Principal Designer – Health AILondon, United KingdomDate postedOct 13, 2025Job numberMIC113481Work siteMicrosoft on-site onlyRole typeIndividual ContributorProfessionDesign & CreativeDisciplineProduct DesignEmployment typeFull-TimeAt Microsoft AI, we are inventing an AI Companion for everyone – an AI designed with real personality and emotional intelligence that's always in your corner. Defined by effortless communication, extraordinary capabilities, and a new level of connection and support, we want Copilot to define the next wave of technology. This is a rare opportunity to be a part of a team crafting something that challenges everything we know about software and consumer products.At Microsoft AI, our health team is on a mission to help millions of users better understand and proactively manage their health and wellbeing. We’re responsible for ensuring that Microsoft AI’s models and services are useful, trusted and safe across diverse customer health journeys.We're on the lookout for a talented and passionate Principal Product Designer to deliver end-to-end experiences for our health AI companion, crafting world-class products that empower users and promote positive health outcomes. This is a player/coach role—setting vision and rolling up your sleeves to ship polished, delightful experiences. You'll own a key product area, driving end-to-end design from zero-to-one.Key responsibilitiesShip world-class AI applications that delight consumers with an emphasis on craft, quality, trust, and positive user and societal impactOwn a product area and be responsible for understanding user needs and behaviors, defining product requirements, managing end-to-end product development, launches and iterations.Cross-functional communication and dependency management, scoping and scheduling, and seeing through implementation by collaborating with engineering through the finish line.Find your own path to get things done despite roadblocks to get your work into the hands of users quickly and iteratively.Set the bar for excellence and quality and hold the team accountable to that standardEnjoy working in a fast-paced, design-driven, product development cycle.Translate business goals into strategy, user experience and technical requirements in close collaboration with UX designers and AI model training teams.Define goals and performance indicators, set up and oversee experiments, measure success with data and research.Collaborate effectively and communicate clearly with cross-functional teams, including product managers, designers, and other engineers, to build exceptional consumer-grade applications.Required QualificationsBachelor’s Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems)Ability to collaborate effectively with engineering to ensure details make it to the hands of the userExperience that demonstrates proven ability to advocate for design thinking, influence design outcomes, discover problems and tackle them in fast-paced and ambiguous environmentsProven ability to collaborate and contribute to a positive, inclusive work environment, fostering knowledge sharing and growth within the team.Ability to own your work in a fast-paced. start-up like environment, manage multiple priorities, and adapt to ever-changing requirements and deadlinesA portfolio or work samples that demonstrate shipping world class consumer products from vision through launchPreferred QualificationsProven track record of setting design vision for innovative products that require bold thinking and risk takingAbility to break large bodies of work into a phased execution plan, and lead a cross-functional team from idea to polished implementationExperience with diving into research and leveraging both qualitative and quantitative signals for design impactExperience prompting LLMs, working with generative AI, or a demonstrated curiosity and desire to learn*Please submit a link to your portfolio when applying to this role.
    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect Read Less
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  • Cloud & AI Solution Sales Specialist - Energy & Resources  

    Microsoft
    - London
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    OverviewAs a Cloud & AI Platforms Solution Sales Specialist within the... Read More
    OverviewAs a Cloud & AI Platforms Solution Sales Specialist within the UK Azure Cloud & AI Platforms Team, you will play a pivotal role in helping enterprise customers migrate, modernise and transform their data estates and unlock the full potential of AI. You will lead the development and management of intelligent data solutions across industries, with a particular focus on Energy & Resources. This role combines strategic solution selling with deep expertise in data modernisation, analytics, and AI. You will guide customers through their Azure Data transformation journey, helping them unify their data estates, modernise operational databases, and adopt advanced analytics and governance platforms. Acting as a trusted advisor, you will collaborate with technical, delivery, partner, and consulting teams to drive customer success and achieve business outcomes. Your impact will be measured by your ability to influence data strategy, accelerate platform adoption, and deliver value through AI-led innovation. You will be a solution sales expert, leading engagements with strategic customers to drive their Cloud Strategy across three priority solution plays: Data Estate Modernisation – guiding customers in migrating and modernising operational databases and data platforms. Analytics & Insights – enabling scalable, secure analytics solutions that deliver actionable insights. AI & Machine Learning – helping customers adopt AI platforms and governance frameworks to accelerate innovation. 
    You will lead a virtual team of technical specialists, delivery experts, partners, and consultants to progress opportunities and exceed quarterly revenue and consumption targets for Cloud & AI Platforms. As a trusted advisor, you will bring deep expertise in Azure Data Services, Microsoft Fabric, Azure Databricks, and Microsoft OneLake to support customers in evaluating their business requirements, recommending tailored solutions, and demonstrating value to win technical decisions. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of livers around the world. You can help us to achieve our mission. QualificationsProven experience in technology-related sales or account management Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field Proven experience in Consulting/Solutions Sales focused on cloud and data platforms, including: Infrastructure and Cloud Migration – experience with Azure IaaS, hybrid cloud environments, and modernising legacy systemsData Estate Modernisation – working with structured and unstructured data platforms such as Azure SQL, Azure Synapse, Databricks, Hadoop, Spark, and Data LakeAnalytics & Insights – enabling business intelligence through tools like Power BI and scalable analytics platformsAI & Machine Learning – deploying Azure AI services, ML models, and governance frameworksApplication Innovation – supporting customers in building and modernising apps using Azure services, containers, and DevOps practicesAdditional & Preferred Certifications:AZ-900: Microsoft Azure Fundamentals – foundational understanding of cloud concepts and Azure servicesDP-900: Microsoft Azure Data Fundamentals – core data concepts and Azure data servicesAI-900: Microsoft Azure AI Fundamentals – AI workloads and considerations on AzureAZ-104: Microsoft Azure Administrator – operational expertise across compute, storage, and networkingAZ-305: Designing Microsoft Azure Infrastructure Solutions – advanced skills in architecting cloud infrastructureCertificate or Degree in Cloud Computing, Data Science, or Machine Learning – academic grounding in relevant technologiesResponsibilitiesSales Execution- Engages in conversation with customers aligned to their industry and collaborates with account and partner team to drive and qualify new opportunities and build pipeline. Identifies customer business and technology readiness, proactively builds external stakeholders' mapping, implements strategies to accelerate the closing of deals, contributes input on strategies to drive and close prioritized opportunities, coaches team members in deal plan execution, and implements close plans.Scaling and Collaboration- Collaborates with Global Partner Solutions (GPS), identifies new partners, develops joint proposals with partners, and contributes to developing partner strategies. Applies role orchestration model and navigates the Microsoft organization to bring the best impact to the customer.​Technical Expertise- Leads conversations and sets up events within Microsoft, mentors others and develops strategies for best practice sharing, initiates conversations with prospective customers/partners at events, acts as a subject matter expert in one or more solution area(s). Collaborates with the 'compete' global black belts (GBB) to analyse competitor products, solutions, and/or services and implement strategies. ​Delivers Results Through Teamwork- Drives the execution of projects, partners and collaborates with other teams on related deliverables, and leverages others in relevant work streams.​Role Model Microsoft Values- Treats others with fairness, respect, empathy, and compassion. Models compliance and represents the Microsoft Values and the One Microsoft culture.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect Read Less
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  • Migrate & Modernise GTMM  

    Microsoft
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    OverviewThe Sales Enablement & Operations (SE&O) team plays an essenti... Read More
    OverviewThe Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale. Microsoft Azure has seen rapid growth and adoption, being the best integrated platform for Cloud and AI solutions for our customers and partners. From secure migration to modernization on Azure, to driving innovative AI Apps and Agents with best developer productivity and tools, to helping our customers to unify their data platform and assets, Cloud & AI Platform solution area has tremendous growth and impact opportunity for Microsoft and our customers, partners and ecosystem. We`re looking for a highly motivated and experienced Cloud & AI leader to drive Secure Migrate and Modernize solution play to accelerate our customer and partner journey and value on Azure and AI. As the Migrate and Modernize Solution GTMM for Cloud & AI Platforms, you will own and drive accelerated Azure Consumption Revenue (ACR), and market share growth focusing on accelerating AI journey of our customers at scale. Working closely with rest of the EMEA solution play GTMs, you`ll partner closely with Core to contribute and land the global solution play GTM strategy, plan, programs and investments along with designing EMEA wide GTM motions including whitespace, pipeline generation and acceleration hackathons/sprints closely integrated with marketing and partners. You'll work closely with EMEA OU Activation Leads and GTMs for effective seller and partner activation at scale, assessing and achieving solution play performance targets across EMEA and within the area providing the assets, guidance and programs. You'll serve as the subject matter expert, voice of the field and customers, partners for Secure Migrate and Modernize solution play for EMEA, partnering closely with sales, technical sales, CSU, marketing, partner teams, ISD, deal desk, sales excellence.We’re looking for a highly driven, motivated marketing or sales individual to join our Go-to-Market (GTM) team. This role requires someone who acts as a thought leader, is self-starter, creative, tracks success criteria and performance metrics, works with emergent technology, creates alignment and action across teams, removes roadblocks, and simplifies complex concepts. This individual truly lives for big challenges. This opportunity will allow you to accelerate your career growth, develop deep business acumen, and hone your leadership skills.Microsoft’s mission is to empower every person and every organization on the planet to achieve more, and this role is key to delivering that ambition. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.QualificationsExperience in marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related fields. Familiarity with Azure, cloud platforms, Gen AI marketplace, competitive landscape, partner ecosystems, and relevant product experience in Cloud & AI Platforms is beneficial.
    OR equivalent experience.Additional or Preferred QualificationsBackground in marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related areas, along with a bachelor’s degree in Business, Marketing, Computer Science, or a related field.
    Experience managing and expanding a product or solution portfolio and driving demand generation and pipeline acceleration within complex (e.g., multinational or matrixed) organizations.
    OR equivalent experience.ResponsibilitiesDrive Secure Migrate and Modernize PerformancePartners with Area resources & teams to drive GTM for aligned the Secure Migrate and Modernize solution play, identifying growth opportunities for end to end Secure Migrate and Modernize solution play with intentional focus on MACC accounts, and high propensity non MACC accounts, including priority ISVs, specifically for WS/SQL/Linux/Apps migration and modernization along with Adaptive Cloud in the market and builds clear execution plans across OU’s (operating Units) with area teams, and other leaders. Deep partnership with the CSU will be essential for activating Secure Migrate and Modernize at scale.Align, influence and coach field teams, sales operations, marketing teams, on the nuances of the Solutions Play, driving and supporting business rhythms and change management to convert strategic priorities into meaningful execution. Partners across Microsoft core teams to bring the voice of field and co-design strategy and programs specifically for the Solution Play as required. Identifies ways to strategically position App Modernization and Digital Sovereignty within the overall Secure Migrate and Modernize solution play in the industry, versus the competition and across EMEA through thought leadership and limited product representation at core moments, events, and strategic customer engagements as required. Development of a connected narrative that brings together Cloud & AI solution plays including Secure migrate and modernize, Innovate with AI Apps and Agents, and Unify your data estate into a connected customer journey that’s understandable and actionable. Maps market opportunity to white space to help drive net new pipe, pipeline acceleration, and drive NNR sufficiency. Proactively monitors pipeline to understand key blockers, and offer proactive solutions / resolutions for top opportunities.Reviews open UAT’s for product areas to ensure quick feedback loop and overall evolution of the product and area, influences product roadmap and feedback loops.Understand regulatory context for Secure Migrate and Modernize particularly Digital Sovereignty and resiliency, and nuances such as legislative impact and relevant EMEA specific regulation.Drives Sales Enablement and ActivationLands and champions the Solution Play, activating connected sales and marketing execution in every segment to maximize performance and share. Able to connect execution to other Solution Play roles to optimize resources and investments. Lead and collaborate with GPS for local partner-led marketing strategies and demand generation that support solution play performance, identifying ways to monetize and ensure partners understand Secure Migrate and Modernize solution play is essential for maximizing the ACR growth and scale opportunity. Identifying the right partners to drive growth for Secure Migrate and Modernize solution play sales plays across the region. Champions Microsoft strategy and for the whole Cloud & AI Platforms, Solution area – able to articulate and deliver a connected execution. Ability to educate and inspire sellers on available programs, resources and strategic support on offer to drive acceleration. ECIF, Azure accelerate and CAF (cloud acceleration factory): Ability to shape and influence direction on strategic ECIF investment utilizing Azure Accelerate and prioritizing CAF, taking personal accountability for progress on investments aligned to Solution plays across EMEA. Builds understanding of Secure Migrate and Modernize opportunity and how this is achieved.Champions Product AdvocacyAdvocates as the voice of the Customer, Partners and Field to provide thought leadership on competitive landscape, solution area gaps, sales trends, etc. to drive improvements on the GTM plan.Grows organization capability to drive true insights, learnings and blockers for leaders, managers, and sellers​.Drives standardized rhythms and tools that drive increased customer and partner facing time for sellers​. Inputs into broader Sales Play GTM programs to ensure they work for the leaders in question. Activates leaders and managers on investments and resource optimization, leveraging data and analysis​.Provides input and insights into key EMEA rhythms such as VSU & APR; identifying success formula and proactively looking for opportunities to scale.Exemplifies Microsoft Values, & CultureCreates clarity on Solution Play priorities, contributing to the success of others. Boundary-less leader who pursues right outcomes to achieve success​ and able to inspire others across the matrix of Microsoft.Models living the Microsoft culture through own contributions to the broader EMEA SE&O Culture, supporting the evolution of the new team in reaching our goals for EMEA region and Areas.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect Read Less
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  • Critical Environment Technician  

    Microsoft
    - London
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    OverviewAs a Critical Environment Technician (CET) in Microsoft’s Clou... Read More
    OverviewAs a Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, recognizing safe versus unsafe work environment, having a hands-on understanding of how critical environment equipment works, performing various types of maintenance, responding to onsite incidents while coordinating with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. QualificationsRequired Qualifications:High School Diploma, GED, or equivalent AND experience in critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)OR equivalent experience.Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.While not required, we also look for the following Preferred Qualifications:High School Diploma, GED, or equivalent experience in working in mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)OR equivalent experience.ResponsibilitiesServe as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards. Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision.Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.Under minimal oversight, perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more types of equipment (e.g., electrical, mechanical, cooling systems), correct procedures.Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline.Provides consultation to lower-level colleagues in troubleshooting systems and problems. Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable within Microsoft requirements.Embody our and Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect Read Less
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  • Account Technology Strategist – UK Defence  

    Microsoft
    - London
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    OverviewThe Microsoft UK Public Safety and National Security (PS&NS) b... Read More
    OverviewThe Microsoft UK Public Safety and National Security (PS&NS) business focuses on partnering with our Government customers and industry partners to achieve strategic goals. PS&NS sites within the UK Public Sector business, and covers our Defence, Policing, Justice & National Security customers. This team is responsible for providing a differentiated Customer experience for these unique customers, delivering solutions that result in strategic business outcomes and driving revenue growth for Microsoft.As a Strategic Account Technology Strategist, you will be responsible for designing and driving leading edge technology initiatives and transformation roadmaps in partnership UK Defence customers, which accelerate your customer’s desired business outcomes whilst achieving Microsoft’s business objectives.You will work in close partnership with a Strategic Account Executive, leveraging your large, multi-functional v-team across the breadth of the Microsoft product portfolio (Cloud & AI Platforms, AI Business Solutions and Security Solutions) and the ecosystem of relevant Microsoft Partner offerings. You will build and grow your network of technology decision makers and influences within your customers and position industry-relevant solutions to help the customers adopt and embrace AI technologies at pace and scale. You will have a strong track-record of driving innovative digital solutions to achieve customers’ business objectives and achieving account growth targets. This role will give you the opportunity to combine your technology and customer-centricity to deliver AI, Digital and Security solutions to accelerate your customers’ transformation vision and to ultimately become their trusted technology advisor.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.QualificationsRequiredDemonstrable experience of delivering, consulting or selling digital solutions in Enterprise environmentsDemonstrable experience in making recommendations to and/or collaborating with senior level technology decision makersThis role requires a UK citizenable to attain SC and/or DV security clearanceWell-developed verbal, written and visual communication skillsPreferred QualificationsExperience with delivery / governance of Digital Transformation programmesRelevant experience working with highly federated customer environmentsRelevant experience working with Defence or similarly regulated customer environmentsDemonstrable experience in driving cloud migrations/datacentre modernisation, Digital/AI adoption and/or cyber security solutionsFamiliarisation with hyperscale cloud services and/or experience working with Developers (DevOps) or Data ScientistsTrack-record of delivering compelling demos and/or building rapid prototypes/proof-of-concept solutionsResponsibilitiesCustomer Digital, AI and Security Strategy Leadership – you will engage consultatively with the customer to capture business objectives and craft a technology roadmap encompassing Cloud, AI Business Solutions and Security which shapes the customer’s digital strategy. Technology Relevant Trusted Seller – you will be consistently curious and able to harness the breadth of your technical, operations and/or delivery experience to become the customer’s trusted technology advisor in support of maximising their business value and supporting Microsoft’s business growth. You will challenge customers’ assumptions with constructive dialogue about their business and role of innovative technology such as AI.Technology Leadership – your pan-portfolio perspective will require you to lead and co-ordinate Microsoft’s technical engagement with the customer. You will drive alignment across Microsoft technical specialists in Cloud & AI Platforms, AI Business Solutions and Security solution areas. And you will engage technical and non-technical customer stakeholders showcasing how Microsoft solutions align to the customer’s business priorities.Industry Expertise – You will develop deep expertise in how Defence organisations work and the constraints they operate under. You will become adept at navigating complex, federated organisations. You will be accountable for harnessing your understanding of the customer’s technology landscape and crafting Microsoft’s industry relevant solutions that help customers accelerate their transformation. Innovator – You will delivery compelling presentations to inspire the customer to move from ambition to action. You will be accountable for bringing ideas to life – through storytelling, whiteboards and/or prototypes, that help energise the customer to take action. Learning & Development – You will be responsible for continuous learning. Microsoft’s technology advances at pace and you will be accountable for staying up-to-date and coaching customers, partners and colleagues as appropriate. In this way, you will become perceived as a de facto Chief Technology Officer.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect Read Less
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  • Senior Applied Scientist in Materials - Microsoft Research AI for Science  

    Microsoft
    - Cambridge
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    OverviewMicrosoft Research AI for Science is seeking a talented applie... Read More
    OverviewMicrosoft Research AI for Science is seeking a talented applied scientist to join our mission of accelerating scientific discovery through AI. In the materials team, we are building next generation foundational AI capabilities to accelerate the design of novel materials. You can learn more about our AI emulator and generator in our blog.This role is an exceptional opportunity to bring our foundational AI capabilities toward real-world impact. You will work closely with experimental partners and apply our foundational AI models toward solving materials design problems. You will work with a highly collaborative, interdisciplinary, and diverse global team of researchers and engineers to bridge the gap between computation and experiments.Microsoft’s mission is to empower every person and every organization on the planet to achieve more, and we’re dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.This post will be open until the position is filled.QualificationsQualifications:Required:PhD in experimental or computational materials science, condensed matter physics, machine learning, or related area, or comparable industry experience.Experience:Experience in applying machine learning models to solve real-world problems in materials science.Proficiency in collaborative code development in Python on shared codebases.Publication track record in relevant academic journals (npj computational materials, Nature Materials, PRB, PRL, etc.).Ability to work in an interdisciplinary collaborative environment, through effective communication of technical concepts to non-experts from different technical backgrounds.Preferred:Hands-on experience in solid state synthesis and characterization techniques.Experience in deeply collaborating with experimental groups and applying computational materials design approaches to discover novel materials.Experience in training and fine-tuning machine learning force fields or generative models.#Research #AI for ScienceResponsibilitiesWork closely with experimental partners and translate foundational AI capabilities towards real-world impact.Learn to interpret experimental data and translate them to actionable insights for model development.Apply machine learning models, including generative models and machine learning force fields, to speed up the discovery of novel materials.Generate domain-specific datasets and fine-tune machine learning models.Collaborate with experimental partners to validate computationally designed materials candidates in laboratories.Prepare technical papers, presentations, and open-source releases of research code.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect Read Less
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  • Cloud Solution Architecture - Developer  

    Microsoft
    - Reading
    Apply Now
    OverviewWith more than 45,000 employees and partners worldwide, the Cu... Read More
    OverviewWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
    We are looking to hire hands-on Cloud Solution Architect (CSA) to join our diverse, talented, high performance, and innovative Technical Success team within the Developer Success focus area. The position is deeply technical and highly solution focused with unique opportunities to work on the most challenging and exciting projects within Microsoft, as well as providing an opportunity to drive feedback into core Microsoft products to help improve our platforms.
    CSAs are senior individual contributors who operate globally and engage directly with customers. It is a hands-on technical role spanning across design, build, and production with a focus on issue resolution to remove customer production blockers. Candidates are expected to comfortably switch from a whiteboard to the keyboard. This is a truly exciting role that will feature unique and challenging technical problems to solve and to help our customers succeed.This role is flexible in that you can work up to 50% from home.
    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.QualificationsRequired/Minimum Qualifications
    Bachelor’s degree in computer science, Information Technology, Engineering, Business or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting OR equivalent experience.Additional or Preferred QualificationsBusiness Value: The ability to convey the business needs and value of proposed solutions, plans, and risks to stakeholders and decision makers. This includes the ability to persuade and inform based on facts and alignment with goals and strategy.Trusted Advisership: The ability to build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies.Situational fluency: Using self-awareness as a mechanism to interpret verbal and non-verbal cues to increase your ability to "read the room."Insightful listening: asking insightful questions to understand the customer needs, issues, business environment and drivers, and going beyond what customer has said.Technical Breadth of technical experience and knowledge in foundational security, DevOps practices, and architecture design, with depth / Subject Matter Expertise in one or more GitHub solution areas (e.g., Copilot, Advanced Security, Actions, or Enterprise Administration):Deep Domain Expertise in GitHub: Advanced expertise in one or more GitHub solution areas—such as GitHub Copilot, Advanced Security, Enterprise Administration, or Actions, or hands-on experience working with these products at an expert level.Programming Languages and Integration: Proficient with Python, C#, JavaScript, or similar programming languages in the context of modern application development, with the ability to integrate GitHub into development workflows and platforms (e.g., GitHub Actions, Codespaces, Azure DevOps, Kubernetes, Docker)Architecting Enterprise-Grade Solutions: Proven experience building enterprise-grade, Developer-focused solutions on the cloud (Azure, AWS, GCP) for customers, from Minimum Viable Products (MVPs) leading to production deployments.DevOps and GitHub Workflows: Strong understanding of DevOps practices and CI/CD toolchains, with expertise in GitHub Actions, Codespaces, and workflow automation for enterprise-grade deployments.Core GitHub Concepts: Familiarity with foundational GitHub capabilities such as version control (Git), branching strategies, repository management, pull request workflows, and integration with popular developer tools (VS Code, Docker, Kubernetes)Security and Compliance with GitHub: Knowledge of GitHub Advanced Security, Dependabot, code scanning, and secret management. Understanding of secure software supply chain practices, compliance requirements, and governance.Competitive Landscape: Awareness of the broader DevOps and SCM ecosystem, including platforms like GitLab, Bitbucket, and Azure DevOps, as well as the open-source ecosystem surrounding GitHub.ResponsibilitiesA Cloud Solution Architect (CSA) within the Technical Success team focused on Deeloper Success will be responsible for: Customer-Centric Approach:Understand customers’ developer-centric priorities and success measures, with a focus on GitHub adoption and impact.Innovate with Developer solutions that drive business value.Ensure Solution Excellence: Deliver solutions with high performance, security, scalability, maintainability, repeatability, reusability, and reliability upon deployment. Gather insights from customers and partners.Business Impact:Drive Consumption Growth: Develop opportunities to enhance Customer Success and help customers extract value from their Microsoft investments. Curate and produce high quality guidance for our internal and external communities and customers. Unblock Customer Challenges: Leverage subject matter expertise to identify resolutions for customer blockers. Follow best practices and utilize repeatable IP.Build repeatable IP and assets that create velocity in deployment and drive customer value from theirUnified investment. Continuously look to improve upon these assets utilizing the best of field inputs.Architect Developer Solutions: Apply technical knowledge to design solutions aligned with business and IT needs. Create Developer roadmaps, lead POCs and MVPs, and ensure long-term technical viability.Technical Leadership:Advocate for Customers: Share insights and best practices, collaborate with the Engineering team to address key blockers, and influence product improvements, roadmap and feature prioritization.Continuous Learning: Stay updated on market trends, collaborate with the Developer and GitHub communities, and educate customers about the Microsoft’s Developer technologies.Accelerate Outcomes: Through engaging with field teams, share expertise, contribute to IP creation, and promote reusability to accelerate customer success, as well as collate feedback on assets to drive improvement and leverage field teams inputs.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect Read Less
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