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Microlise
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  • Telematics Engineer (Field Based)  

    - Southampton
    Telematics Engineer (Field Based)When registering to this job board yo... Read More
    Telematics Engineer (Field Based)
    When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
    We are looking for a Telematics Engineer to provide continued support to our growing and established customer base withinSouthampton and the surrounding areas.You will have access to ma... Read Less
  • Customer Support Advisor  

    - Coventry
    Support Services Coventry, United Kingdom From £24,000, depend... Read More
    Support Services Coventry, United Kingdom From £24,000, dependent on experience Closing Date: 26.07.2024 We currently have an exciting opportunity for a Customer Support Advisor  to join us at our Coventry office, which will see you responsible for providing support and training to all our customers on company products. Being a champion of Customer Support, you will ensure our customers receive a first-class service when dealing with customer enquiries and be on hand to provide any technical support or deliver training on our products.  Do you thrive knowing that you have provided a consistent, and high level of service to customers or clients? Are you passionate about building long-term relationships with those customers and delivering the best possible standard of support? If this sounds like you, then apply now!  What you will be doing: Deal with customer enquiries efficiently and diligently Attend and fully participate in regular training and development reviews with line management, mentors, HR representatives and other nominated representatives Able to carry out a variety of technical duties related to the role, competently and efficiently with training and/or support as appropriate To always deliver the best possible standards to our customers (both internal and external) by keeping our promises, never compromising on health and safety and being aware of the environmental impact of our activities Customer Relationship Building and Management To build long-term customer relationships to understand and satisfy our clients current and future needs Promote a process of continual improvement whilst encouraging new ideas and added-value solutions To undertake additional duties in line with capabilities as required What we’re looking for: Previous experience in a customer-facing/customer-service role  Experience working with Microsoft packages e.g. outlook 365, word or Excel Ability to work with a high degree of accuracy with attention to detail and experience of inputting electronic records on a CRM system Knowledge and understanding of confidentiality, with proven experience working with confidential information  Technical and administrative knowledge to support the customer experience Excellent communication skills It would be desirable if you have: Demonstrable experience operating on a customer support desk, dealing with queries, and providing advice and guidance Strong customer service skills and excellent written and verbal communication skills through a range of methods (e.g. face to face, email, or telephone) Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UK’s leading grocery retailers and food logistics providers as well as to household names including JCB, Stobarts, Carlsberg, Waitrose, and Royal Mail. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Full support and training to ensure you are well equipped to succeed in your role. Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more!  25 days holiday, excluding bank holidays, increasing with service.  Invested in employee health and well-being with over 20 mental health first aiders in the business.  Employee Assistance Programmes  Free Costco membership, 20% off EE mobile and line rental, and other local discounts Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards Free Microlise Cresswell Racing Tickets, support British Superbikes  Executive Box at Motorpoint Arena Nottingham  Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so, don’t delay getting your application in!  Read Less
  • Senior Linux Engineer  

    - Nottingham
    Data Centre Nottingham, United Kingdom From £45,000, dependent... Read More
    Data Centre Nottingham, United Kingdom From £45,000, dependent on experience Closing Date: 24.07.2024 Within your role as Senior Linux Engineer , you will be responsible for implementing, maintaining and managing Linux systems across the Microlise estate internally and externally. You will be joining an already established and talented team of over 150 individuals, comprised of Apprentice Engineers through to Solution Architects. You will be provided a clear, individual career path with full training, support and mentorship to ensure you reach your full potential. At Microlise, there is no limit to the personal and professional development opportunities available. Acting as a technical expert in Linux operating systems, you will advise as well as lead on the implementation of standards in a software-defined datacentre through projects. Additionally, you will also be part of sprint reviews and demos, product release cycles and reports, to name a few of your responsibilities.  At Microlise we know the importance of a good work/life balance, so offer flexible working opportunities with a low overtime culture; there’s a reason our average length of service is 7+ years! If you are looking for a new challenge and have a strong technical background, then we want to hear from you! What you will be doing: Act as the hands-on technical expert on managing Linux deployments within an IaC environment Administer, maintain and upgrade Linux systems in support of Microlise’s SaaS products Analyse, diagnose and rectify complex faults within the operational environment Provide advanced technical support for customer systems as required Work with vendors to ensure optimal operation of these systems Acts as a medium for knowledge transfer between all parties, both internal and external What we’re looking for: Strong experience and knowledge of RedHat Enterprise Linux within a mixed environment Significant automation experience. IaC and GitOps are a core part of our working life.  Knowledge and understanding of a scripting language such as Bash, Perl or Python  Experience with Ansible and/or Terraform/OpenTofu to deploy and configure Linux systems Working knowledge of using infrastructure management tooling to deploy, secure and manage Linux VMs and servers Experience with KVM or a similar hypervisor An understanding of the storage and compute hardware that underlies Linux systems Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UK’s leading grocery retailers and food logistics providers as well as to household names including JCB, Stobarts, Carlsberg, Waitrose, and Royal Mail. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. We believe in developing our staff and support our employees with their professional development goals 37.5 hour week with flexible working opportunities Relocation support for candidates looking to move to the East Midlands Access to our salary sacrifice EV Car Scheme - payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment! Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success! Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more! 25 days holiday, excluding bank holidays, increasing with service Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Free Costco membership, 20% off EE mobile and line rental, and other local discounts Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards Free Microlise Cresswell Racing Tickets, support British Superbikes Executive Box at Motorpoint Arena Nottingham Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so, don’t delay getting your application in!  Read Less
  • Technical Lead - WinTel  

    - Nottingham
    Data Centre Nottingham, United Kingdom From £70,000, dependent... Read More
    Data Centre Nottingham, United Kingdom From £70,000, dependent on experience Closing Date: 24.07.2024 Our Engineering Team is over 150 strong, from Apprentice Engineers through to Enterprise Architects, and we’re currently in an exciting period of growth! We provide clear career ladders for each employee to design the career they deserve with full training, support and mentoring from senior members of the team; if you’ve got the passion, enthusiasm, and desire to progress, then we will be with you every step of the way. We are looking for an experienced and passionate Technical Lead - WinTel to play a critical, hands-on role in designing, implementing and monitoring Microlise products. You will lead and deliver project work covering Windows Server, Active Directory, storage and computing across our data centre operations. As well as acting as a technical expert in a team delivering a software-defined data centre. We know the importance of a good work/life balance, so offer flexible working opportunities with a low overtime culture; there’s a reason our average length of service is 7+ years! If you are looking for a new challenge and have a strong design background, then we want to hear from you! What you will be doing: Act as the hands-on technical lead projects to deliver IaC in Active Directory, Windows Server, storage, compute and virtualisation Administer, maintain and upgrade these systems in support of Microlise’s SaaS products Coordinate with development teams for a self-service DevOps experience Analyse, diagnose and rectify complex faults within the operational environment Provide advanced technical support for customer systems as required Work with vendors to ensure optimal operation of these systems Acts as a medium for knowledge transfer between all parties, both internal and external What we’re looking for: Strong experience and knowledge of Windows Server (2022) and Active Directory Exposure to Hyper-V or a similar hypervisor Demonstrable history of working in automation, IAC and GitOps are a core part of our working life and you’d be expected to regularly write Powershell scripts Deep knowledge of the underlying computing and storage technologies that Windows Server runs on top of Proven ability in mentoring technical performance within a self-organising agile team, setting technical objectives, measuring progress etc It would be desirable if you have: Experience with Terraform/OpenTofu or Ansible Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions have probably been used. Our solutions deliver value to many of the UK’s leading grocery retailers and food logistics providers as well as to household names including JCB, Stobarts, Carlsberg, Waitrose, and Royal Mail. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. We believe in developing our staff and support our employees with their professional development goals 37.5 hour week with flexible working opportunities Access to our salary sacrifice EV Car Scheme - payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment! Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success! Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more! 25 days holiday, excluding bank holidays, increasing with service Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Free Costco membership, 20% off EE mobile and line rental, and other local discounts Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards Free Microlise Cresswell Racing Tickets, support British Superbikes Executive Box at Motorpoint Arena Nottingham Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so, don’t delay getting your application in!  Read Less
  • Lead Engineer  

    - Nottingham
    Software Engineering Home Based, United Kingdom From £55,000,... Read More
    Software Engineering Home Based, United Kingdom From £55,000, dependent on experience Closing Date: 24.07.2024 Within your role as a Lead Engineer , no two days will look the same; with a variety of projects, there’s always something new to learn. You will be joining an already established and talented team, comprised of Graduate Engineers through to Solution Architects helping to enhance existing and develop new products! You will be provided a clear, individual career path with full training, support and mentorship as required to ensure you are reaching your full potential and mastering your field. At Microlise, there is no limit to the personal and professional development opportunities available.  We know the importance of a good work/life balance, so offer flexible working opportunities with a low overtime culture; there’s a reason our average length of service is 7+ years! If you are looking for a new challenge and have demonstrable experience in coaching technical performance then we want to hear from you! Technologies you will be using: Angular, Typescript, CSS, HTML, .Net Core, C#, SQL Server, MongoDb What you will be doing: Proven abilities in coaching technical performance within a team and across a business, setting technical objectives and measuring progress Highlighting training requirements within a multi discipline agile team Technical domain design skills Technical debt identification and pay down Strong communication skills for internal and external stakeholders Advocate and leadership of design review Technical evangelism Able to implement patterns of enterprise architecture Working with architecture focused road maps Positive attitude in the workplace Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UK’s leading grocery retailers and food logistics providers as well as to household names including JCB, Eddie Stobart, Carlsberg, Waitrose, and Royal Mail. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. We believe in developing our staff and support our employees with their professional development goals 37.5 hour week with flexible working opportunities Access to our salary sacrifice EV Car Scheme - payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment! Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success! Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more!  25 days holiday, excluding bank holidays, increasing with service  Invested in employee health and well-being with over 20 mental health first aiders in the business  Employee Assistance Programmes  Free Costco membership, 20% off EE mobile and line rental, and other local discounts Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards Free Microlise Cresswell Racing Tickets, support British Superbikes  Executive Box at Motorpoint Arena Nottingham  Recruitment Process For successful candidates, interviews will take place whilst the advert is still live, via telephone and video conferencing; so don’t delay getting your application in!  Read Less
  • Product Owner  

    - Nottingham
    Product Management Nottingham, United Kingdom From £40,000, de... Read More
    Product Management Nottingham, United Kingdom From £40,000, dependent on experience Closing Date: 24.07.2024 Are you a dynamic and creative IT professional looking to make a difference in one of the country’s most important business sectors? We are looking for two Product Owners  to help us achieve our ambitious goals for the next generation of our solutions. At Microlise we partner with major logistics operators and NGOs to help them deliver goods and services on time and to wherever in the world they need to be.  The opportunities are with our Fleet Management products where you will help to design and deliver solutions that improve road-user safety and driver behaviour, monitor vehicle performance and emissions and apply the latest in AI technology for analytics and data discovery. The successful candidate will already be working as a Product Owner or will be a Business Analyst with a deep understanding of Scrum and Agile. You will prioritise the product backlog and work closely with Scrum teams to refine and deliver new functionality. You will also be responsible for updating product documentation both for internal support and sales experts, and external users. If this sounds like the right job for you then why not apply today and find out more about these great opportunities? The Team Microlise is a data-propelled SaaS organisation that acquires, processes and purposes data effectively, promptly, reliably, precisely, and securely. We do this to create efficiencies and advantages for our customers and ourselves through the creation of valuable, iterative products & services. As a Product Management team our manifesto is clear – “Maximise the impact of our core purpose”, and “Accomplish everything through collaboration”. We are committed to providing innovative services to transport operators that align with Microlise core values to champion safe, responsible, efficient, compliant, and profitable transport operations. We are committed to providing services to remote asset-owning organisations who are innovating their business operating models for advanced service propositions. These organisations align with Microlise core values to champion safe, responsible, efficient, compliant, and profitable asset lifecycles. We are committed to using what we learn to improve outcomes for communities living, working, or interacting with connected assets, whether through necessity or choice. What we’re looking for: Have a passion for creating successful software products and services, with a clear focus on the user experience Experience as a Product Owner or Business Analyst in a software development environment, or experience as a logistics industry professional looking for a new career change Ability to get to the heart of a problem and be clear about the problem to be solved and why. Have good communication and influencing skills at all levels of an organisation Stakeholder management with the capability to manage expectations Requirement elicitation and analysis Working with external customers Knowledge of agile/scrum development methodologies It would be desirable if you have: Experience managing the product lifecycle from ideation, design, productisation and end of life Knowledge of the Transport and Logistics Industry Why Microlise?  Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Full support and training to ensure you are well-equipped to succeed in your role. Access to our salary sacrifice EV Car Scheme - payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment! Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success! Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more! 25 days holiday, excluding bank holidays, increasing with service. Invested in employee health and well-being with over 20 mental health first aiders in the business. Employee Assistance Programmes. Free Costco membership, 20% off EE mobile and line rental, and other local discounts. Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards. Free Microlise Cresswell Racing Tickets, support British Superbikes. Executive Box at Motorpoint Arena Nottingham. Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so, don’t delay getting your application in!  Read Less

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