Cluster Events Co-ordinator
Rate of pay / Hours: £12.60ph / 30hrs
Contract type: Part Time
Location: Malmaison & Hotel Du Vin Newcastle
We’re looking for a Cluster Events Co-ordinator to join our team and play a crucial role in driving the meetings and events agenda for . For this role you would expect to handle high value enquiries which would include everything from product launches, team meetings, large conferences, social celebrations and weddings, therefore providing an exciting and varied workload within a dynamic close-knit team.
Reporting to the Cluster Meetings & Events Manager, your key objectives would be to handle enquiries effectively, contract event business and ensure a strong product knowledge to execute a smooth customer journey from start to finish, including liaising on final details.
Key Responsibilities & Objectives;
To manage meeting, private event and wedding enquiries
To drive occupancy and revenue for the meeting spaces within the hotel
To drive occupancy of bedrooms, for MICE enquiries with groups attached
To work according to the SOP’s within the brand, ensuring adoption of best practice
To ensure high level of attention to detail for when creating proposals and function sheets for the hotels operation team
To have the ability to develop relationships and rapport with potential clients, by adopting a consultative sales approach
To ensure all deposits and final payments are received in a timely manner as per the brand SOP
To confidently execute client site visits during their decision making process
To support the Cluster Meetings & Events Manager with any other ad-hoc tasks that are required
What we’re looking for…
Communicates openly and clearly both verbally and in writing
Manages time and resources effectively
Prioritizes actions and manages tasks through completion in a timely manner
Acts on own initiative
Has drive and hunger for sales
Expresses confidence in own ideas
Can handle more than one task at a time
In addition to competitive rates of pay we offer:
Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
Discounted Friends and Family Room Rate with 50% off best available rate.
35% off your bill when you dine in our Brasseries and Bistros
Fully funded Apprenticeship programmes that support you in developing your career
High Street Discounts on a range of high street shops, experiences, holidays and much much more
Cycle to work scheme – save up to 40% on a wide range of bikes
Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
Referral schemes that pay up to £1500 (just for getting your mates jobs!)
A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Read Less
