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Metro Bank
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  • Credit Analyst Support - Asset Finance  

    Metro Bank
    - Guildford
    Apply Now
    What you will do: • Be responsible for providing amazing customer serv... Read More
    What you will do: • Be responsible for providing amazing customer service to our broker, Business Development Directors and Credit Analyst communities • Gather information and data from all available internal sources and ensure it is loaded on to our systems efficiently and correctly• Assist the credit analyst team in undertaking monthly tasks including third party introducer reviewsThis role requires to be office-based in Guildford twice per week (Tuesday and Wednesday), it is ideal for somebody looking to start their career in the financial sector. And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
     What you will need: • Ability to deal with high volumes of enquiries, obtaining further information where necessary, following agreed processes and making sure that information is presented accurately and quickly• Excellent time management skills • Ability to multi-task• Be highly accurate with a real eye for detail and a desire to deliver an amazing customer service• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholdersOur promise to you…
    • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Read Less
    Apply Now

  • Mortgage Underwriter  

    Metro Bank
    - London
    Apply Now
    What you will do: Provide Mortgage Lending Decisions for both Resident... Read More
    What you will do: Provide Mortgage Lending Decisions for both Residential and Buy to Let mortgages in a timely fashion, avoiding unnecessary documentary requirements, utilising automated valuations and demonstrating effective pipeline management without compromising consistent and fair customer outcome.Manage own pipeline of mortgage applications and ensuring that all notes are clear and concise, driving clearer communication with intermediaries regarding application progress.Avoid unnecessary operational losses by showing strong Attention to Detail and consistency following Metro Bank Mortgage processes.Demonstrate a full understanding of responsible lending and regulatory knowledge applicable to the role. Able to prioritise effectively to manage multiple underwriting functions.Strive to provide the best customer journey on all mortgage applications adopting the mindset to be the biggest player in the specialist mortgage arena through service.Support other colleagues in the wider Mortgage teams where help or guidance is required is required. Support the frontline sales teams in maintaining excellent relationships with their Intermediaries.Uphold the company's Code of Business Ethics and fulfil responsibilities related to the prevention of financial crime, including money laundering, and fraud detection/reporting.
     And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.
     What you will need: 
     Significant knowledge of both Residential and Buy to Let mortgage lending, with a keen understanding of current mortgage industry trends and regulation.In-depth knowledge of the mortgage intermediary market and understanding of mortgage regulation and legal requirements surrounding mortgage underwriting.Excellent communication skills with the confidence to engage effectively with Business Development Managers and other Mortgage colleagues on application discussions.Astute awareness of organised fraud and the systems and controls in place to mitigate such risksGood use of initiative to deliver more than just the minimum required in each task. CeMAP qualified is preferable.
     Our promise to you…
     • We believe in “one in, one up” at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU! An AMAZEING colleague to move into this FANtastic new role!• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Read Less
    Apply Now

  • Lead Technical Accounting Manager  

    Metro Bank
    - London
    Apply Now
    What you will do: As the Lead Technical Accounting Manager, you will b... Read More
    What you will do: As the Lead Technical Accounting Manager, you will be responsible for providing expert technical accounting guidance across the Metro Bank Group, ensuring compliance with International Financial Reporting Standards (IFRS) and maintaining high standards of financial integrity and control. This role will also lead the consistent application of the Group accounting policies and procedures. You’ll play a key role in hedge accounting and the wider management of financial instruments, ensuring compliance with IFRS 9 and supporting Treasury in designing and maintaining effective hedging strategies.The role requires strong technical knowledge, attention to detail, and the ability to communicate complex accounting concepts clearly to non-technical stakeholders
     • Lead the assessment and documentation of complex accounting issues under IFRS• Develop and maintain the Group accounting policy manual, ensuring consistent application across all entities• Prepare technical accounting position papers for complex transactions or judgmental areas (, business combinations, financial instruments, share-based payments, leases and impairment reviews)• Support in interpreting and implementing new accounting standards and regulatory requirements• Act as the key liaison point with external auditors on technical accounting matters• Lead the end-to-end hedge accounting process under IFRS 9• Support the month-end and year-end close process by reviewing technical areas of the financial statements• Prepare or review disclosure notes for complex accounting areas
     And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
     What you will need: 
     • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders• Significant experience in a technical accounting or financial reporting role, preferably within a retail banking or external audit environment • Strong knowledge of IFRS, particularly IFRS 9, IFRS 13, IFRS 15, IFRS 16, and IFRS 3• Demonstrable experience with hedge accounting and derivative instruments• Excellent MS Excel skills, with the ability to manipulate large data models and deliver meaningful outputs • Experience of drafting and reviewing interim and annual financial statements • Fully qualified accountant (ACCA, ACA) or equivalent• Excellent analytical, problem solving and communication skills to communicate complex accounting concepts to non-technical stakeholders • Proven ability to manage multiple priorities and deliver high-quality outputs under tight deadlines 
     Our promise to you…
     • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Read Less
    Apply Now

  • Senior Platform Engineer  

    Metro Bank
    - London
    Apply Now
    What you will do: • Oversee the design, development, and deployment of... Read More
    What you will do: • Oversee the design, development, and deployment of software solutions, ensuring they meet quality standards and project objectives • Review and approve changes, ensuring adherence to architectural principles and coding standards. You will rationalise and simplify solutions before and during their build• Mentor and guide engineers as required, working with the Chapter Lead to ensure appropriate guidelines, standards and processes are in place and applied consistently• Drive continuous improvement in software development processes, tools, and methodologies• Minimise the creation of any new technical debt by managing delivery priorities with long term stability• Present technical concepts to stakeholders, both technical and non-technical• Encourage and participate in experimentation & innovation within the chapter and across teams to solve complex technical challenges
     And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.
     What you will need: 
     • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders• Experience working with cloud platforms including AWS services such as EKS, VPC, RDS, and S3, as well as Azure, Azure DevOps, and VMware.• Proficiency with automation and infrastructure tools including Ansible, Terraform, and Packer, along with scripting languages like Python and Bash.• Experience working with onshore and offshore teams and working in an environment that includes 3rd party vendors and suppliers• A solid understanding of Linux administration, networking, container orchestration (, Kubernetes), and associated technologies like Istio, Karpenter, and Kong.• Demonstrated experience in managing the full route to live, encompassing the automation of the software development lifecycle (SDLC), with a focus on observability, security, code quality, infrastructure as code (IaC), and environment provisioning.• Strong communication and presentation skills, with experience communicating with stakeholders at all levels
     Our promise to you…
     • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Read Less
    Apply Now

  • Banking Representative - Clapham High Street  

    Metro Bank
    - Manchester
    Apply Now
    What you will do: You will be at the forefront of customer interaction... Read More
    What you will do: You will be at the forefront of customer interactions, going above and beyond to provide customers with exceptional service and through understanding what products and services are suited to their needs.You will work as part of a team, prioritising tasks against changing customer demand and delivering on store objectives.You will keep on top of regulatory and non-regulatory training and changes to ensure that we are compliant and fair in all transactions.And… we are a bank, so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.Working Arrangements & Training: Metro Bank Clapham High Street is a Monday - Friday store. We are currently recruiting for full time, hours across 5 days.For Monday - Friday stores:Our colleagues work from 8:45am - 5:15pm OR 9am - 5:30pm every day. If reasonable too we may ask you to work Saturdays in a store that is open. If this is the case, we will provide a day off in the week and any reasonable additional travel can be expensed.We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams’ sessions with a trainer, guided study through our online training suite, and on the job training (such as observing, buddying up, and serving our customers). All of this training will be blended together, at a pace set between you and your manager.What you will need:Ability to build effective customer relationships in a fast-paced environment.Maintain meticulous attention to detail, even under pressure.Profound understanding of the risks associated with the role and their implications for both yourself, and Metro Bank's customers.Proficient in computer skills, including a working knowledge of Microsoft Office.While prior experience in finance or banking is not always required, experience in handling customer service queries and operating in an environment that has controlled processes in place, is essential.Our promise to you:Competitive salary, discretionary annual bonus, and a comprehensive benefits package including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discountsExtensive training to build your knowledge and skillsInternal opportunities for career advancementUpon completion of training, you will receive a salary uplift Read Less
    Apply Now

  • Mortgage Telephone Business Development Manager  

    Metro Bank
    - London
    Apply Now
    What you will do: Our Mortgage Telephone Business Development Managers... Read More
    What you will do: Our Mortgage Telephone Business Development Managers are the face and voice of Metro Bank for mortgage intermediaries, responsible for delivering AMAZEING serviceBe a key point of contact for mortgage intermediaries, by building relationships while promoting our specialist propositionProactively develop and support our intermediary partners - working alongside field-based Business Development ManagersActivities include identifying new opportunities, outbound calling and virtual presentations, whilst managing your intermediaries inbound new business enquiries and application updatesBe passionate about providing an AMAZEING and professional service to mortgage intermediaries, ensuring a full understanding of our mortgage proposition and our target market, within our SLAsPlan 2-3 weeks ahead, but reacting to changes in the market, new products, and specific business needsUnderstand the regulatory obligations of the intermediary mortgage channel and he wider mortgage and banking sectorAnd... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
    What you will need:You must have knowledge and experience gained within a previous role within banking or another financial services organizationYou must have proven relationship and stakeholder management experienceYou must have excellent mortgage product and policy knowledgeYou must have up to date knowledge of compliance and Mortgage regulationYou must have knowledge and work experience gained within a previous mortgage role within the intermediary or direct industry, or as a Telephone BDM/consultant in another organizationExcellent communication and presentation skills, with the ability to influence and the confidence to work independentlyIdeally CeMAP qualifiedClearly passionate about developing your career within mortgagesTo understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholdersOur promise to you…We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions! Read Less
    Apply Now

  • Banking Representative - Swindon  

    Metro Bank
    - Swindon
    Apply Now
    What you will do: You will be at the forefront of customer interaction... Read More
    What you will do: You will be at the forefront of customer interactions, going above and beyond to provide customers with exceptional service and through understanding what products and services are suited to their needs.You will work as part of a team, prioritising tasks against changing customer demand and delivering on store objectives.You will keep on top of regulatory and non-regulatory training and changes to ensure that we are compliant and fair in all transactions.And… we are a bank, so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.Working Arrangements & Training: Metro Bank Swindon is a Monday - Friday store. We are currently recruiting for full time, hours across 5 days. 

    The successful candidate will be expected to support our Bristol store on some Saturdays.Our colleagues work from 8:45am - 5:15pm OR 9am - 5:30pm every day. If reasonable too we may ask you to work Saturdays in a store that is open. If this is the case, we will provide a day off in the week and any reasonable additional travel can be expensed.We will make sure you get the training needed to develop you into a banking representative; this will include a mixture of live teams’ sessions with a trainer, guided study through our online training suite, and on the job training (such as observing, buddying up, and serving our customers). All of this training will be blended together, at a pace set between you and your manager.What you will need:Ability to build effective customer relationships in a fast-paced environment.Maintain meticulous attention to detail, even under pressure.Profound understanding of the risks associated with the role and their implications for both yourself, and Metro Bank's customers.Proficient in computer skills, including a working knowledge of Microsoft Office.While prior experience in finance or banking is not always required, experience in handling customer service queries and operating in an environment that has controlled processes in place, is essential.Our promise to you:Competitive salary, discretionary annual bonus, and a comprehensive benefits package including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discountsExtensive training to build your knowledge and skillsInternal opportunities for career advancementUpon completion of training, you will receive a salary uplift Read Less
    Apply Now
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