Deliver exceptional daily resident experiences.
Join a collaborative, experienced team in a brand-new Care Home and Suites
Extensive benefits on offer - find out more below!! About the role
This is a new position so we can continue to provide the best possible care to our Residents at Ōtau Ridge Care Home based in Clevedon, South Auckland.
Hours are 40 hours a week, Sunday to Thursday 08:30am to 5:00pm.
The position is primarily responsible for delivery of premium care hospitality services to Aged Care Residents in our Care Suites. The role is required to support the Nurse Manager in a variety of areas in the care home to maintain a strong resident and family partnership, whilst delivering exceptional daily resident experiences.
Some of the great things you will do: Assisting Care Suite residents in a concierge-like capacity
Co-ordinating resident admissions and transitions (from Village) to care
Assisting the Nurse Manager to ensure front-of-house areas are presented attractively and are aligned to our design and service philosophy.
Supporting with walk-in sales enquiries
Assisting residents with any queries in relation to housekeeping, laundry and other services About you
You will have previous experience in hospitality/guest service type positions, ideally in Aged Care, or client service facing or event management roles. You will have excellent communication and problem-solving skills along with the desire to provide an outstanding and premium service to our Care Suite Residents and their families.
About us
At Metlifecare we create homes and communities, places of belonging, villages humming with life. With a range of unique villages nationwide (and more in development), we are a well-known and trusted operator, and we take our role seriously.
Check out some of our Benefits! 3 paid wellness days per annum
1 paid day of leave to celebrate your birthday each year
Free Health and Life Insurance
26 weeks of parental leave on full pay and 5 days paid leave for partners.
Kiwisaver payments continued for those opted in over the age of 65 years At Metlifecare we create homes and communities. Places of belonging, villages humming with life. With a range of unique villages nationwide (and more in development), we are a well-known and trusted operator, and we take our role seriously.
Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 7,200 New Zealanders. We pride ourselves on providing retirement communities in which people are empowered to be the very best version of themselves.
Read Less
