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• 

  Crisis Recovery Worker - Sheffield  

  Mental Health Matters

  [parttime] - Sheffield

  Posted: 18/11/2025

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  Job Title: Crisis Recovery Worker - Sheffield Support HubWe have avail... Read More

  Job Title: Crisis Recovery Worker - Sheffield Support HubWe have available: 18 hours per weekService open hours: Mon - Fri 6pm to 12am and Weekends 2pm - 12amSalary: £25,958 per annum, with progression to £28,662 per annum PRO-RATA Location: Sheffield Support Hub, 44 Bank Street, Sheffield, S1 2DS
  
  We are looking for a dedicated and compassionate Mental Health Crisis Recovery Worker to work in our out of hours service in Sheffield!
  About usMental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.
  Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.
  
  About the roleWe are looking for a dedicated and compassionate Mental Health Crisis Recovery Worker to join our team. In this role, you will provide essential support to individuals in crisis, helping to assess their needs, provide emotional guidance, and promote mental health and wellbeing. This position involves working in a fast-paced environment with clients experiencing mental health challenges, contributing to a supportive team, and working in partnership with local agencies and external networks.
  
  About youYou will have experience of working with Mental Health and will be able to inspire and engage people. You will have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision.
  You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community-based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role.
  It is essential that you hold a Health and Social Care level 2 or level 3 and be willing to develop further as the role requires.
  Please refer to the attached job description for full details on person specification for this role.
  What we offerYou will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.
  
  In addition, you will receive:
  * A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service
  * A 5% contributory pension scheme, with the opportunity to increase contributions.
  * A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans.
  * Enhanced family friendly policies, pay and leave.
  * Cycle to work scheme.
  * Discounted gym membership.
  * Healthcare cash plan.
  * A discount platform covering online, high street and supermarket purchases.
  * You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role
  * Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career
  How to ApplyWe operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents.We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. For an informal discussion about the post, please contact Peta - PTroke- Read Less

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• 

  Team Manager - Barnsley  

  Mental Health Matters

  [parttime] - Barnsley

  Posted: 10/11/2025

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  Hours of work: 22.5 hours per week, including some evenings (6pm - 11p... Read More

  Hours of work: 22.5 hours per week, including some evenings (6pm - 11pmt) and weekends
  Salary: PL3 £34,070 pro rata
  Location: Barnsley
  
  About the roleWe have an exciting opportunity for a Team Manager to join our service in Barnsley. We are looking for an experienced, compassionate, well organised and qualified person to manage a team and deliver non-clinical support to individuals in times of crisis. We deliver high quality, recovery focused support to our service users who have a range of mental health needs as well as other support needs including learning disabilities, physical health issues and substance misuse. Main duties of the jobTo ensure the delivery of high-quality recovery focused support to clients within a designated service/location.To actively promote the service, managing all client focussed activity within a designated service; assessment and management of referrals, needs assessment, support planning, risk management and safety planning and regular review of need.To ensure that all incidents and safeguarding concerns are managed in line with MHM policies and procedures.To proactively liaise with the Area Manager ensuring the timely escalation of any issues which may affect the safety and quality of service provision.To provide appropriate support and line management for staff members within relevant team/s, including the provision of induction, supervision, appraisal, development, absence and performance management in line with MHM's policies and procedures.To ensure that staffing resources and capacity is adequate to deliver high quality services to clients and to meet contractual requirements, including recruitment of new staff and management of the staff rota.Financial authorisation procedures are adhered to.To communicate effectively and to provide reports and associated documentation of a high standard to management and commissioners as required. About you
  To be successful in this role, you will need to have experience of working in mental health services or similar. Be an experienced manager ideally within the voluntary sector. Be and excellent communicator and be confident with collecting and presenting data including to commissioners. Be available to work flexibly including some evening shifts (until 11pm) and weekends. Be able to work autonomously and as part of a team. About us
  Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers.Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communitiesWhat we offer you
  · Competitive salaries, with an annual pay review process· 25 days Annual leave, increasing with length of service, plus bank holidays· Enhanced Occupational Sick pay· Access to our workplace pension scheme· Family friendly and flexible working arrangements to support a good work life balance· Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources· Life Assurance and Free Will writing service· Blue Light Card and Charity Workers discounts· Access to Tickets for Good· Employee recognition and celebration schemes· A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations How to Apply
  We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents.We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone.If you would like to have an informal conversation about this role, please contact:Jackie Redding - Read Less

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• 

  Volunteer Telephone Support Worker  

  Mental Health Matters

  [parttime] - Sunderland

  Posted: 07/11/2025

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  Join Our Team as a Volunteer in our Helpline!Service: HelplineService... Read More

  Join Our Team as a Volunteer in our Helpline!Service: Helpline
  Service Opening Hours: 24/7
  Location: Waterside House, Sunderland.About us
  Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Devon, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.At our Mental Health Helpline, we offer a crucial lifeline, providing compassionate listening and crisis de-escalation for numerous NHS Trusts. We're on the lookout for empathetic and dedicated individuals to join us in delivering this transformative support.About the role
  Our Volunteers are incredibly important in supporting the work we do, and we value individuals who dedicate their time to find the perfect fit within our organisation.We are currently excited to welcome volunteers to the Helpline, to support with our emotional support provision.The service operates 24/7 but we welcome applications to fit around your availability and capacity.You will be part of a team that provides emotional support and signposting to our callers and will be supported by the Telephone Support Workers and Shift Supervisors at all times.About youYour involvement at the Helpline will make a meaningful difference to those we support.Are you passionate about making a positive impact on others' lives?
  Do you have empathy and understanding towards different perspectives?
  Are you happy to work as part of a team?
  Would you like to learn new skills and develop your abilities to listen and support people?If these qualities resonate with you, we'd love to hear from you and explore how your unique skills and passions can enhance our service.
  Requirements
  No prior experience is required, and lived experience is always welcomed. We provide comprehensive training - all we ask is that you're ready to take the next step in supporting others.This is a great opportunity for someone with an interest in health and social care services and a drive to make a positive impact.Please Note - Due to the nature of the role, our volunteers will need to be over the age of 18 and will be expected to complete an Enhanced DBS check.Interested?
  For a casual chat about this opportunity, please reach out to our Team Leader, Amy Clark - Our commitment to you
  When you choose to volunteer with us, you'll have a dedicated support system in place. Our Helpline management team will collaborate to craft a personalised development plan that aligns with your goals of volunteering.Your aspirations and interests, whatever they may be, will be at the forefront of this plan. We're here to ensure that your experience as a volunteer is both fulfilling and aligned with what you hope to achieve through your time with us.We also commit to providing reasonable travel expenses (up to £5 a day). Read Less

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• 

  Trustee  

  Mental Health Matters

  [fulltime] - Sunderland

  Posted: 07/11/2025

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  Are you are looking for a role where you can have a positive impact on... Read More

  Are you are looking for a role where you can have a positive impact on the lives of people affected by their mental health?
  
  Do you have the strategic leadership skills and experience, as a Board Trustee/NED, to enable a national charity in driving its vision and purpose?Founded in 1984, Mental Health Matters (MHM) is a leading UK charity providing life-changing support to individuals experiencing mental health challenges. Our comprehensive services are delivered in communities across England, helping 15,000 people each month to overcome adversity and regain independence.
  
  The Role
  We are looking for two new trustees to join us early in 2026, who can bring their skills and experience to support Mental Health Matters to further develop a diverse way of thinking on our Board. You will have experience as a trustee or non-executive director in the third sector.Our commitment is to being a diverse and inclusive organisation that reflects the communities we support. We are encouraging applications from people of all backgrounds, particularly those from underrepresented groups, and people with lived experience of mental health challenges. Whatever your story, or life experiences, we value these different perspectives which help us to see things we might otherwise miss. We will support any access requirements, or reasonable adjustments, needed during the recruitment process and once in role.We have a particular interest in candidates who can bring relevant clinical knowledge and experience or have a good understanding of the policy and political environment in which we operate. Alternatively, if you have strong financial and commercial acumen, we are interested in hearing from you. The role is suited to strategic thinkers who are looking to make a positive impact for people experiencing mental ill health and are able to lend their leadership experience to the growth and development of the organisation. Ultimately, you will be dynamic in your thinking with a real drive and passion to make a substantial impact to our work!To reflect our broad geographical presence, we welcome interest from candidates regardless of current location.This is a wonderful environment where we are collaborative, caring, and ambitious but with a real focus on those who access our services. We take great pride in our work and the Charity, balancing this with a dynamic and innovative approach. If you'd like to bring your skills and expertise to support us, we'd love to hear from you.
  
  
  For Further Details and How to Apply
  The roles are unremunerated but all reasonable expenses will be covered.We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. You are able to upload a copy of your current CV, and please ensure you answer the shortlisting questions to show how you meet the person specification criteria.We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. This will only be used for equality and diversity monitoring purposes.If you would like to have an informal conversation about this role, please contact:Closing date - Friday 21st November 2025 Read Less

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